1. Product Overview
The Vstarcam C992DR is a versatile 4MP (2MP+2MP) Dual Lens Wireless PTZ IP Dome Camera designed for comprehensive home security and monitoring. It features advanced AI functions, two-way audio, and full-color night vision, making it suitable for various indoor surveillance needs, including baby monitoring and general CCTV.
2. Product Components
2.1 Camera Parts Diagram
2.2 Packaging List
3. Setup Guide
3.1 Installation Options
The Vstarcam C992DR camera offers flexible installation to suit your monitoring needs:
3.2 Easy Networking
Follow these simple steps to connect your camera to the network:
- Power on the camera: Connect the camera to a power source using the provided power cord.
- Download and Register the App: Scan the QR code provided in the user manual or on the product packaging to download the O-KAM mobile application. Register for an account and log in.
- Complete Networking: Open the O-KAM app, scan the QR code located on the camera label, and follow the on-screen prompts to complete the network configuration.
4. Operating Instructions
4.1 Dual Lens Dual View Monitoring
The C992DR features dual lenses, allowing you to monitor two different areas simultaneously on a single screen. This eliminates blind spots and provides comprehensive coverage.
4.2 Pan & Tilt Control
Adjust the camera's field of view remotely using the mobile app. The camera supports a wide range of motion:
- Horizontal (Pan): 350° rotation
- Vertical (Tilt): 90° rotation
You can also use the Pan&Tilt image positioning feature, where clicking on the image of one camera view in the app will automatically return the other camera view to the same position.
4.3 Two-Way Audio Intercom
The built-in microphone and speaker enable two-way voice communication. You can hear what's happening and speak to people on your property directly from your mobile device.
4.4 Night Vision Modes
The camera is equipped with automatic switching dual filters and both white and infrared lights to provide clear vision in various lighting conditions:
- Infrared Mode: Standard black and white night vision.
- Day and Night Full Color Mode: Provides full-color images even in low light.
- Full Color for Humanoid Detection: Activates full-color mode when a human figure is detected at night.
4.5 AI Functions (Smart Tracking & Detection)
The C992DR integrates intelligent AI features for enhanced security:
- Motion Detection: Detects general movement within the monitored area.
- Human Detection & Tracking: Identifies human figures, tracks their movement trajectory, and sends real-time alerts to your phone.
- Human Framing: Automatically frames detected humans in the view.
- Area Detection: Allows you to define specific areas for monitoring and alerts.
4.6 Recording and Storage
The camera supports 24/7 HD recording and offers flexible storage options:
- TF Card Storage: Supports up to 256GB TF (MicroSD) cards for local storage.
- Cloud Storage: An affordable, safe, and convenient option for storing recordings remotely.
You can smoothly view video playbacks by date and time, and remotely download or share recordings and photos via the app.
5. Maintenance
5.1 TF Card Management
To insert or remove a TF (MicroSD) card, locate the TF slot on the camera (refer to the Components Diagram). Ensure the camera is powered off before inserting or removing the card to prevent data corruption.
5.2 Resetting the Camera
If you encounter issues or need to reset the camera to factory settings, locate the 'Reset key' (refer to the Components Diagram). Use a pin or a small tool to press and hold the reset button for approximately 5-10 seconds until you hear a prompt or see an indicator light change.
5.3 Privacy and Security
The O-KAM app includes privacy encryption features to ensure your data is secure:
- Remote Login Prompt: The app records the area where you usually log in. If your account is accessed from an unfamiliar region, it will prompt you with a security alert.
- Mobile Phone and Email Binding: Your O-KAM account can be bound to your mobile phone number and email. You can change your account password by receiving a verification code through these registered contacts.
6. Troubleshooting
If you experience issues with your Vstarcam C992DR, please refer to the following common troubleshooting steps:
- No Power: Ensure the power cord is securely connected to the camera and a working power outlet.
- No Network Connection: Verify your Wi-Fi network is active and the camera is within range. Try restarting your router and the camera. Re-attempt the networking steps in the O-KAM app.
- Poor Image Quality: Check for any obstructions on the camera lens. Ensure the lens is clean. Verify your internet connection speed, as low bandwidth can affect streaming quality.
- No Alerts: Confirm that motion detection and alert settings are correctly configured in the O-KAM app. Check your phone's notification settings for the app.
- Camera Not Responding: Try performing a factory reset using the reset key (refer to Section 5.2).
For persistent issues, please consult the in-app help section or contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Vstarcam |
| Model | C992DR |
| High Definition | 3.0 Megapixels (4MP Dual Lens: 2MP+2MP) |
| Lens (mm) | 3.6mm |
| Viewing Angle | 107° |
| Connectivity | IP/Network Wireless |
| Style | Dome Camera |
| Sensor | CMOS |
| Video Compression Format | H.265 |
| AI Functions | Smart Tracking, Human Detection, Motion Detection, Human Framing, Area Detection |
| Color Night Vision | Yes (with White lights and Infrared lights) |
| Movement Range (Pan) | 0°-360° (Effective: 350°) |
| Movement Range (Tilt) | 0°-360° (Effective: 90°) |
| Power Mode | Mains Electricity |
| Power Supply | Normal |
| Installation | Wall Mounted |
| Shell Material | Plastic |
| Supported Operating Systems | Windows 98, Windows XP, Windows Vista, Windows 7, macOS, Windows 8, Windows 10, Windows 2000, Windows 2008, Windows 2003 |
| App Name | O-KAM (as seen in images) |
| Storage | TF Card (up to 256GB), Cloud Storage |
8. User Tips
- Optimal Placement: For best dual-view coverage, consider placing the camera in a central location or an area where both lenses can capture critical zones without obstruction.
- Regular Storage Check: If using a TF card, regularly check its capacity and ensure important recordings are backed up or transferred to cloud storage to avoid overwriting.
- App Familiarization: Spend time exploring all features within the O-KAM app, including alert customization, playback options, and privacy settings, to maximize your camera's potential.
- Secure Wi-Fi: Always connect your camera to a secure, password-protected Wi-Fi network to prevent unauthorized access.
9. Warranty and Support
For specific warranty information, please refer to the terms provided by your seller at the time of purchase. If you require technical assistance or have questions regarding your Vstarcam C992DR camera, please contact the seller directly or utilize the support resources available within the O-KAM mobile application.
