1. Introduction
Thank you for choosing the MOES Smart Bluetooth Door Lock. This smart lock offers multiple unlocking methods including fingerprint, password, IC card, mechanical key, and app control, providing enhanced security and convenience for your home or apartment. This manual will guide you through the installation, setup, operation, and maintenance of your new smart lock.
2. Product Overview
2.1 Key Features
- Multiple Unlocking Methods: Fingerprint, Password, IC Card, Mechanical Key, MOES/Tuya Smart/Smart Life APP.
- Fast Fingerprint Recognition: Semiconductor fingerprint sensor with recognition speed <0.6s and error <0.001%.
- Remote APP Control: Unlock remotely via the MOES/Tuya Smart/Smart Life APP (requires a Bluetooth gateway, sold separately).
- Temporary Passwords: Generate temporary passwords for visitors.
- IPX4 Waterproof: Designed with IPX4 waterproof grade and includes a rain cover for protection against splashing water.
- Emergency Power Options: Equipped with a USB Type-C interface for temporary emergency charging and a mechanical key for manual unlocking.
- Low Battery Alarm: Provides an audible alarm and records low battery status in the app log.
- Normally Open Mode: Allows for free entry without frequent unlocking when desired.
- Durable Design: Suitable for Wooden Doors and Steel Doors.
2.2 What's in the Box
- Smart lock *1
- Door lock *1
- Lock core *1
- Key *2
- Screw pack *4
- IC card *1
- User Manual *1
3. Installation
3.1 Pre-Installation Requirements
Before installation, ensure your door meets the following criteria:
- Suitable Door Types: Wooden Door, Steel Door.
- Door Thickness: Refer to the installation diagram for specific thickness requirements.
- Reserved Holes: Check the diagram for required hole spacing and diameters on the door panel.
3.2 Dimensions
Refer to the diagram below for the precise dimensions of the smart lock components to ensure proper fit and installation.
3.3 Installation Steps (General)
- Prepare the door according to the dimensions and hole requirements.
- Install the lock core into the door.
- Mount the exterior and interior smart lock units, ensuring proper alignment.
- Secure all components with the provided screw pack.
- Connect any necessary wiring if opting for L+N wiring power supply.
- Test the mechanical key function to ensure it operates smoothly.
4. Setup
4.1 Power Supply
The lock can be powered by 4 AA alkaline dry batteries (not included) or via L+N wiring. For emergency, a USB Type-C interface is available.
4.2 App Pairing and Remote Control
To enable remote control via the MOES/Tuya Smart/Smart Life APP, a Bluetooth gateway (hub) is required and must be purchased separately. Follow the app's instructions to pair the lock with your gateway and home Wi-Fi network.
4.3 Adding Users (Fingerprints, Passwords, IC Cards)
Use the MOES/Tuya Smart/Smart Life APP to manage and add new users. The lock supports:
- Fingerprints: Up to 100 unique fingerprints.
- Passwords: Up to 250 groups of passwords.
- IC Cards: Up to 250 IC cards.
Follow the in-app instructions for each method to register new access credentials.
5. Operating Instructions
5.1 Unlocking by Fingerprint
Place your registered finger on the semiconductor fingerprint sensor. The lock will unlock in less than 0.6 seconds if the fingerprint is recognized.
5.2 Unlocking by Password
Enter your registered password on the keypad. The lock supports a virtual password feature, allowing you to enter random numbers before or after your actual password to prevent onlookers from guessing your code.
5.3 Unlocking by IC Card
Tap your registered RFID IC card on the designated card reader area of the lock.
5.4 Unlocking by APP
Open the MOES/Tuya Smart/Smart Life APP on your smartphone. If connected via a Bluetooth gateway, you can remotely unlock the door from anywhere with an internet connection.
5.5 Unlocking by Mechanical Key
In case of emergencies or power failure, use one of the provided mechanical keys to manually unlock the door.
5.6 Temporary Passwords for Visitors
Through the app, you can generate temporary passwords for guests, allowing them access for a specified period without needing to share your permanent codes.
5.7 Normally Open Mode
If you wish to keep the door unlocked for a period (e.g., during a party), you can activate the normally open mode via the app. This allows free entry and exit without requiring credentials.
6. Maintenance
- Cleaning: Wipe the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.
- Battery Replacement: When the low battery alarm sounds, replace all 4 AA alkaline dry batteries promptly. Ensure correct polarity.
- Emergency Charging: If batteries die unexpectedly, use a USB Type-C cable to connect a power bank for temporary charging to gain access.
- Mechanical Key: Keep the mechanical keys in a safe, accessible location outside the locked area for emergency use.
- Rain Cover: Ensure the rain cover is properly installed over the exterior unit to maintain IPX4 waterproof protection.
7. Troubleshooting
- Lock not responding: Check battery levels. If low, replace batteries or use emergency USB-C charging.
- Fingerprint not recognized: Ensure your finger is clean and dry. Try re-registering your fingerprint if issues persist.
- Password not working: Double-check the entered password. Ensure the virtual password feature is not causing confusion.
- App remote unlock not working: Verify that the Bluetooth gateway is powered on, connected to Wi-Fi, and within range of the lock. Check app and gateway network connectivity.
- Low Battery Alarm: The lock will sound an alarm and the app will log the status. Replace batteries as soon as possible.
8. Specifications
| Feature | Specification |
|---|---|
| Unlocking Methods | Fingerprint, Password, IC Card, Mechanical Key, MOES/Tuya Smart/Smart Life APP |
| Fingerprint Type | Semiconductor Fingerprint Sensor |
| Recognition Speed | <0.6s |
| Recognition Error | <0.001% |
| Fingerprint Capacity | 100 pieces |
| Password Capacity | 250 groups |
| Card Capacity | 250 pieces |
| Card Type | RFID Card |
| Working Temperature | -20℃ - 65℃ |
| Storage Temperature | -40% - 85% |
| Working Power Supply | 4 AA Alkaline Dry Batteries (not included) |
| Emergency Power Supply | USB Type-C Interface |
| Connectivity | Bluetooth |
| Waterproof Rating | IPX4 |
| Suitable Door Type | Wooden Door, Steel Door |
| Product Weight | 1.355 kg |
9. User Tips
- App Language Settings: If you encounter language issues with the app, check your smartphone's system language settings or the app's internal language options. The app typically adapts to your device's language or offers a selection.
- Gateway Placement: For optimal remote control performance, place the Bluetooth gateway within close proximity to the smart lock and ensure it has a stable Wi-Fi connection.
- Regular Testing: Periodically test all unlocking methods, including the mechanical key, to ensure they are functioning correctly.
10. Warranty and Support
For warranty information, technical support, or any product-related inquiries, please contact the MOES Official Store or your point of purchase. Keep your purchase receipt as proof of warranty.
