1. Introduction
Thank you for choosing the Hiseeu 5MP Wireless CCTV System. This comprehensive security solution is designed to provide reliable surveillance for your home or business, featuring high-definition cameras, advanced motion detection, and convenient remote access. This manual will guide you through the installation, operation, and maintenance of your new system to ensure optimal performance and peace of mind.
2. What's in the Box
Please check the contents of your package against the list below. If any items are missing or damaged, please contact customer support.
- 1x 8CH NVR (Hard Disk optional)
- 4x 5MP PTZ Cameras
- 1x DC 12V/2.5A Power Adapter (for NVR)
- 4x 3M DC 12V/1A Power Adapters (for IP Cameras)
- 1x USB Mouse
- 1x LAN Cable
- 1x HDMI Cable
- 1x User Manual
- 4x Sets of Screws
- 2x Warning Stickers
3. Product Overview
The Hiseeu 5MP Wireless CCTV System offers advanced features for robust security. The system includes a Network Video Recorder (NVR) and 5MP PTZ (Pan-Tilt-Zoom) cameras.
3.1. Camera Features
- Resolution: 5 Megapixel (2560x1920) for clear imaging.
- PTZ Control: Horizontal 355°, Vertical 90° rotation for wide area coverage.
- Night Vision: Equipped with IR-CUT and both Infrared LEDs and White LEDs for full-color night vision.
- Two-Way Audio: Built-in microphone and waterproof speaker for communication.
- Weatherproof: IP66-rated metal/plastic shell, operating from -25°C to 50°C (-13°F to 122°F).
- Connectivity: Dual WiFi antennas for strong 2.4GHz wireless signal.
- Storage: SD Card slot for local storage (card not included).
3.2. NVR Features
- Channels: 10-channel NVR, supporting up to 10 wireless cameras.
- Video Compression: H.265+ for efficient storage and bandwidth usage.
- HDD Interface: 3.5" SATA, supports 500GB up to 4TB HDD (not included).
- Video Output: HDMI and VGA ports for display connection.
- Network: LAN port for wired network connection.
- USB: USB ports for mouse and external storage.
4. System Setup
4.1. Physical Installation
Before powering on, plan the placement of your NVR and cameras. Ensure cameras are within wireless range of the NVR, considering obstacles like walls.
- Connect NVR: Connect the NVR to a display (monitor/TV) using an HDMI or VGA cable. Connect the USB mouse to the NVR. For internet access, connect the NVR's LAN port to your router using an Ethernet cable.
- Power On NVR: Connect the NVR power adapter (DC 12V/2.5A) to the NVR and plug it into a power outlet.
- Power On Cameras: Connect each camera to its respective 3M DC 12V/1A power adapter and plug them into power outlets.
- Mount Cameras: Securely mount the cameras in desired locations using the provided screws. Ensure the cameras have a clear line of sight and are within effective wireless range of the NVR.
4.2. NVR Initial Setup
Upon first boot, the NVR will guide you through initial setup steps.
- Language Selection: Use the mouse to select your preferred language from the 'General Setup' menu.
- HDD Installation (if applicable): If you purchased an HDD separately, power off the NVR, install the 3.5" SATA HDD, then power on. The NVR will prompt you to format the HDD.
- Network Configuration: The NVR should automatically connect to your network if the LAN cable is connected to a router with DHCP enabled.
4.3. Adding Wireless Cameras
The cameras are typically pre-paired with the NVR. If you need to add new cameras or re-pair existing ones:
- Right-click on the NVR display to access the main menu.
- Navigate to 'System Setup' or 'Video Manage' and select 'Wireless Add'.
- Click 'Search' to find available cameras. The NVR will display the IP and MAC addresses of detected cameras.
- Select the camera(s) you wish to add and click 'Add One' or 'Match Code' if prompted.
- The cameras should connect and display video feeds.
4.4. Mobile App Setup (EseeCloud)
Access your surveillance system remotely using the EseeCloud app.
- Download App: Search for 'EseeCloud' on the App Store (iOS) or Google Play (Android) and install it.
- Register & Login: Open the app, register a new account, and log in.
- Add Device: Tap the '+' icon in the app to add a new device.
- Scan Cloud ID: Scan the NVR's Cloud ID (usually found in the NVR's 'System Admin' or 'Network Setup' menu) using the app's scanner.
- Connect: Follow the on-screen prompts to add the NVR and its connected cameras to your app.
5. System Operation
5.1. Live View
Once cameras are connected, you will see the live video feeds on your connected display or through the EseeCloud app. You can switch between single-camera view and multi-camera grid view.
5.2. PTZ Control
Use the NVR's mouse or the EseeCloud app to control the camera's pan (horizontal 355°) and tilt (vertical 90°) movements. This allows you to adjust the viewing angle remotely.
5.3. Recording Options
The system supports various recording modes:
- Continuous Recording: Records 24/7.
- Scheduled Recording: Set specific times for recording.
- Motion-Triggered Recording: Records only when motion is detected.
Configure these options in the NVR's 'Record Setup' menu.
5.4. Playback
Access recorded footage through the NVR's 'Video Playback' menu or the EseeCloud app. You can search by date, time, and event type. The timeline view helps in quickly locating specific events.
5.5. Motion Detection & Alerts
The system features AI Humanoid Detection. When motion is detected, especially human figures, the system can trigger alarms, send email alerts, and push notifications to your mobile app. You can configure detection zones and sensitivity in the NVR's 'Alarm Setup' or 'Channel Setup' menus.
5.6. Two-Way Audio
Use the EseeCloud app to engage in two-way communication through the camera. This allows you to speak to visitors or deter intruders directly from your smartphone.
5.7. Night Vision Modes
The cameras offer advanced night vision capabilities:
- Infrared Night Vision: Provides clear black-and-white video in complete darkness.
- Full Color Night Vision: Utilizes white LEDs to illuminate the area, providing color video even at night. This can be triggered by motion or set to always-on.
6. Maintenance
6.1. General Care
- Keep the NVR in a well-ventilated area, away from direct sunlight, heat sources, and moisture.
- Regularly clean camera lenses with a soft, dry cloth to ensure clear image quality.
- Ensure all cables are securely connected and free from damage.
6.2. HDD Management
The NVR supports up to 4TB HDD. Refer to the table for estimated recording durations based on camera quantity and HDD size. It is recommended to regularly back up important footage and ensure the HDD is functioning correctly. The NVR can be configured to overwrite old footage automatically when the disk is full.
7. Troubleshooting
7.1. No Video Display
- Check if the NVR and cameras are powered on.
- Verify HDMI/VGA cable connection between NVR and display.
- Ensure cameras are properly paired with the NVR (refer to Section 4.3).
- Check the power adapters for each camera and the NVR.
7.2. Poor Wireless Signal
- Ensure cameras are within the effective range of the NVR.
- Minimize obstacles (thick walls, metal structures) between cameras and NVR.
- Consider using a wireless repeater (if supported by your NVR model) to extend range.
7.3. Motion Detection Not Working
- Check motion detection settings in the NVR menu or app.
- Adjust sensitivity and detection zones.
- Ensure there are no obstructions blocking the camera's view.
7.4. Remote Access Issues
- Verify the NVR is connected to the internet via the LAN port.
- Ensure your mobile device has a stable internet connection.
- Check if the EseeCloud app is updated to the latest version.
- Confirm the Cloud ID is correctly added to the app.
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Hiseeu |
| Model | 8WK-4HD205 |
| Video Input | 8 Channel (Expandable to 10 wireless cameras) |
| TV System | NTSC, PAL |
| Camera Resolution | 5 MP (2560x1920) |
| Camera Type | Wireless IP PTZ Camera (Bullet/Dome options available) |
| PTZ Movement | Horizontal 355°, Vertical 90° |
| Night Vision | Infrared & Full Color Night Vision |
| Audio | Two-way Audio (Built-in microphone & waterproof speaker) |
| Weatherproof Rating | IP66 |
| Operating Temperature | -25°C to 50°C (-13°F to 122°F) |
| Video Compression | H.265+ Surveillance |
| HDD Interface | 3.5" SATA, supports 500GB up to 4TB |
| Smart Home Platform | Alexa compatible |
| Certification | CE, FCC, RoHS |
| Origin | Mainland China |
9. User Tips
- Optimal Camera Placement: For the best wireless signal and coverage, try to place cameras with minimal obstructions between them and the NVR. High positions often provide a better field of view.
- Motion Detection Zones: Customize motion detection zones to focus on critical areas and reduce false alarms from irrelevant movements (e.g., trees swaying).
- Regular Firmware Updates: Check the Hiseeu website or app periodically for firmware updates to ensure your system has the latest features and security enhancements.
- Secure Your Network: Use a strong, unique password for your WiFi network and NVR to prevent unauthorized access.
- HDD Maintenance: If using a local HDD, consider setting up a schedule for automatic overwriting of old footage to ensure continuous recording without manual intervention.
10. Warranty and Support
Your Hiseeu 5MP Wireless CCTV System comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official Hiseeu website or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.
