Tenda RE6L Pro / BE5100 WiFi 7 Router User Manual

1. Introduction

The Tenda RE6L Pro / BE5100 is a state-of-the-art WiFi 7 router designed to deliver exceptional network performance for modern homes. Featuring a powerful dual-core CPU and a 6nm Wi-Fi chip, it achieves a concurrent wireless speed of up to 5011 Mbps. This router is equipped with five high-gain antennas and five built-in FEMs (Front-End Modules) to ensure superior wall penetration and extended Wi-Fi coverage. It supports Wi-Fi+ Mesh networking for seamless whole-home connectivity and offers convenient features like one-touch Wi-Fi connection via NFC. The RE6L Pro / BE5100 is ideal for households with numerous connected devices, providing a stable, fast, and smooth internet experience for all family members.

2. Package Contents

• Wireless router x 1
• Ethernet cable x 1
• Power adapter x 1
• Quick installation guide x 1

Note: Package contents may vary slightly. Please refer to the actual product.

3. Setup Guide

3.1. Scenario 1: Set Up the Device as a Router

This section guides you through setting up your Tenda RE6L Pro / BE5100 as your primary router for internet access.

3.1.1. Connect the Router

1. Connect the power adapter to the router's POWER jack and plug it into a power outlet.
2. Connect one end of the Ethernet cable to the WAN port (or any Ethernet port, as they are auto-adaptive) of the router and the other end to your modem's LAN port or the Ethernet jack from your ISP.
3. Power on the modem (if applicable) and the router.

Tips for Router Placement:

• Place the router in a high position with few obstacles.
• Keep your router away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
• Keep your router away from metal barriers, such as weak current boxes, and metal frames.

3.1.2. Connect the Router to the Internet

1. Connect your wireless client (e.g., smartphone) to the router's default Wi-Fi network. The default Wi-Fi name (SSID) can be found on the label on the device body (e.g., Tenda_XXXXXX). There is no Wi-Fi password by default.
2. Open a web browser on your connected device. The page should automatically redirect to the web UI of the router. If not, disable your mobile data traffic, open a browser, and visit tendawifi.com in the address bar.
3. Follow the on-screen prompts:
   • Tap "Start".
   • If the router detects your connection type as PPPoE, you will be prompted to enter your PPPoE username and password (provided by your ISP). Set a new Wi-Fi name, Wi-Fi password, and login password.
   • If the router detects your connection type as DHCP, your internet access should be available without further configuration. You will then set a new Wi-Fi name, Wi-Fi password, and login password.
4. Once configuration is complete, the indicator light will turn solid green, indicating a successful internet connection.

Important Notes:

• The Wi-Fi password is for connecting to the wireless network, while the login password is for accessing the router's web management interface.
• This router supports IPv6, which is enabled by default. If your broadband service supports IPv6, you can access the IPv6 network after setup.
• For Wi-Fi-enabled devices: Connect to the router's new Wi-Fi network. 5G Wi-Fi is recommended for optimal performance.
• For wired devices: Connect to any Ethernet port of the router using an Ethernet cable.

3.2. Scenario 2: Set Up as an Add-on Node (Mesh Networking)

This router can be networked with other Tenda WiFi+ routers to extend your network coverage.

Prerequisites:

• Ensure the existing router (primary node) is already connected to the internet.
• The router to be added (secondary node) must be in its factory default state. If not, reset it first (refer to Q4 in Troubleshooting).

3.2.1. Add the Router to an Existing Network

1. Place the new router (secondary node) in an elevated and open position within 3 meters of your existing router (primary node).
2. Connect the power adapter to the new router and plug it into a power source.
3. Press the MESH/RST button on the new router for approximately 1-3 seconds. The indicator will blink green quickly.
4. Within 2 minutes, press the MESH/WPS button on the existing router (primary node) for 1-3 seconds to initiate negotiation. The indicator on the primary node will also blink green quickly.
5. When the indicator of the new router turns solid green, the networking is successful, and it becomes a secondary node in the Mesh network.

3.2.2. Relocate the Router

1. Relocate the secondary node to a desired position, ensuring the distance between any two nodes is less than 10 meters for optimal signal.
2. Power on the secondary node again.
3. Wait for 1-2 minutes. Observe the router's indicator:
   • Solid green: Good connection quality between primary and secondary nodes.
   • Solid orange: Fair connection quality.
   • Solid red: Poor connection quality. Consider moving the secondary node closer to the primary node.

Accessing the Internet in Mesh Network:

• Wi-Fi-enabled devices: Connect to your Wi-Fi network. The Wi-Fi name and password will be the same as the primary router.
• Wired devices: Connect to any Ethernet port of any router in the Mesh network using an Ethernet cable.

3.3. Internet Connection with NFC

The router features NFC stickers for convenient one-touch Wi-Fi connection with NFC-enabled Android or HarmonyOS phones/tablets.

3.3.1. Write Wi-Fi Information to NFC Stickers

1. Install and register the Tenda WiFi App by scanning the QR code provided in the Quick Installation Guide (or visit www.tendacn.com).
2. After managing the router through the App, navigate to the "NFC Sticker" section in the router configuration page.
3. Select the Wi-Fi name you wish to write to the sticker and tap "Write NFC Sticker".
4. Place the NFC sticker near the NFC area of your phone (usually around the camera on the back).
5. Wait for confirmation that the Wi-Fi information is successfully written. Place the NFC sticker in a visible location for easy access.

3.3.2. Connect Your Phone to the Internet via NFC

1. Ensure NFC is enabled on your phone, and the screen is unlocked and active.
2. Place your NFC-enabled phone near the NFC sticker.
3. Wait for a sound or vibration prompt, then remove the phone.
4. When prompted "Connect to network", tap "CONNECT" to join the Wi-Fi network.

4. Operating Your Router

4.1. Indicator Status

The LED indicator on your router provides information about its current status:

4.2. Ports and Buttons

Familiarize yourself with the ports and buttons on your Tenda RE6L Pro / BE5100 router:

5. Maintenance

To ensure optimal performance and longevity of your Tenda RE6L Pro / BE5100 router, follow these maintenance guidelines:

• Keep Clean: Regularly dust the router and its vents to prevent overheating. Use a soft, dry cloth.
• Proper Ventilation: Ensure the router is placed in an area with good airflow. Do not cover the vents or place it in an enclosed space.
• Firmware Updates: Periodically check the Tenda official website (www.tendacn.com) or the Tenda WiFi App for firmware updates. Keeping your firmware up-to-date can improve performance, security, and add new features.
• Power Cycle: If you experience network issues, try power cycling the router (unplug the power adapter, wait 10 seconds, then plug it back in).
• Avoid Extreme Conditions: Do not expose the router to extreme temperatures, humidity, or direct sunlight.

5.1. Safety Precautions

Before operating, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

• The device is for indoor usage only.
• The device must be horizontally mounted for safe use.
• Do not use the device in a place where wireless devices are not allowed.
• Please use the included power adapter.
• The mains plug is used as the disconnect device, and shall remain readily operable.
• The power socket shall be installed near the device and easily accessible.
• Operating environment: Temperature: 0℃ – 40℃ (32℉ - 104℉); Humidity: (10% – 90%) RH, non-condensing; Storage environment: Temperature: -40℃ to +70℃ (-40℉ - 158℉); Humidity: (5% – 90%) RH, non-condensing.
• Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
• Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
• Do not use the power adapter if its plug or cord is damaged.
• If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
• Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
• Refer all servicing to qualified service personnel.
• Disconnect the power source during servicing.
• Keep this device out of reach of children to prevent children from using it as a toy and causing personal injury.
• The device's marking information can be found on its surface.

For the latest safety precautions, see Safety and Regulatory Information on www.tendacn.com.

6. Troubleshooting (FAQ)

Q1: I cannot log in to the web UI by visiting tendawifi.com. What should I do?

A1: First, try to visit http://tendawifi.com or http://192.168.0.1 in the address bar (not the search bar).

• If you are using a Wi-Fi-enabled device, such as a smartphone:
  • Ensure that your smartphone is connected to the Wi-Fi network of the router. For the first login, connect to the default Wi-Fi name (Tenda_XXXXXX) on the device label. After settings, use the changed Wi-Fi name and password.
  • Ensure that the cellular network (mobile data) of the smartphone is disabled.
• If you are using a wired device, such as a computer:
  • Ensure that your wired devices are connected to a LAN port properly.
  • Ensure that the computer is set to "Obtain an IP address automatically" and "Obtain DNS server address automatically".

If the problem persists, reset the router by referring to Q4 and try again.

Q2: I cannot access the internet after the configuration. What should I do?

A2: Try the following solutions:

• Ensure that the WAN port of the router is connected to a modem or Ethernet jack properly.
• Log in to the web UI of the router and navigate to the Internet Settings page. Follow the instructions on the page to solve the problem.

If the problem persists, try the following solutions:

• For Wi-Fi-enabled devices:
  • Ensure that your devices are connected to the Wi-Fi network of the router.
  • If you still cannot access the internet, connect your computer to the Ethernet port of your router with an Ethernet cable, log in to the web UI, change your Wi-Fi name and Wi-Fi password, and reconnect to Wi-Fi.
• For wired devices:
  • Ensure that your wired devices are connected to a LAN port properly.
  • Ensure that wired devices are set to "Obtain an IP address automatically" and "Obtain DNS server address automatically".

Q3: Some computers cannot search for the router's Wi-Fi. What should I do?

A3: Try the following solutions:

• Change the network mode of the router's 2.4G Wi-Fi and 5G Wi-Fi to not include 802.11ax and 802.11be, and search again.
• If the router's Wi-Fi can be searched after changing the network mode, the wireless network adapter version is older and needs to be updated. You can go to the corresponding official website of the wireless network adapter to download and install, or use software such as a driver wizard to detect and update online.
• If only 2.4G Wi-Fi is searched, first check whether the computer supports the 5G band. If other 5G Wi-Fi can be searched, change the 5G Wi-Fi channel of the router to channel 36 or channel 149 in turn, and then search. If it can be searched after changing the channel, it means that the 5G wireless network adapter only supports high-channel or low-channel Wi-Fi.

Q4: How to restore the router to factory settings?

A4: With your router connected to power and turned on, hold down the reset (marked RST or Reset) button of the router for about 8 seconds, and release it when the indicator blinks red fast. After about 1 minute, the router is reset successfully and rebooted. You can configure the router again.

7. Specifications

7.1. Package Dimensions and Weight

• Length: 26 cm
• Width: 22 cm
• Height: 6 cm
• Weight: 0.3 kg

7.2. Operating Frequency and Max Output Power

• 2412MHz-2472MHz / 20dBm
• 5150MHz-5350MHz (indoor use only) / 23dBm

8. User Tips

• Wi-Fi 7 Bandwidth: While the router supports advanced Wi-Fi 7 features, the 5GHz band operates at 160MHz channel width, not 320MHz. Ensure your client devices also support Wi-Fi 7 for optimal performance.
• NFC Compatibility: The one-touch NFC connection feature is primarily designed for NFC-enabled Android or HarmonyOS devices. Some phones may not support this due to non-standard NFC functionality.
• Firmware Updates: Regularly check for and install firmware updates to ensure your router has the latest features, security patches, and performance improvements.

9. Warranty and Support

For technical assistance, product information, or warranty inquiries, please contact Tenda Technical Support:

• Manufacturer: Shenzhen Tenda Technology Co., Ltd.
• Address: Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
• Website: www.tendacn.com
• General E-mail: support@tenda.com.cn
• UK Support E-mail: support.uk@tenda.cn
• North America Support E-mail: support.us@tenda.cn

A comprehensive user manual in PDF format is also available for download. You can view it here: User Manual (PDF)

Copyright © 2024 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.