Xiaomi Smart Door Lock 2 Pro Instruction Manual

1. Introduction

Thank you for choosing the Xiaomi Smart Door Lock 2 Pro. This advanced smart lock offers multiple unlocking methods, enhanced security features, and seamless integration with the Mi Home App. This manual provides detailed instructions for installation, operation, maintenance, and troubleshooting to ensure optimal performance and security for your home.

2. Safety Information

Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in damage to the product, property, or personal injury.

• Ensure the door thickness is within the specified range of 40-120mm.
• Use only the specified battery types and power supply methods.
• Do not attempt to disassemble or repair the lock yourself. Contact qualified service personnel for assistance.
• Keep the lock away from water and direct sunlight to prevent damage.
• Regularly check the lock for any signs of wear or damage.

3. Package Contents

Please verify that all components are present in your package:

• Xiaomi Smart Door Lock 2 Pro (Front and Rear Panels)
• Lock Body (Mortise)
• Installation Kit (screws, mounting plates, etc.)
• Emergency Keys
• Lithium Battery (5000mAh)
• AA Batteries (No. 5, 1.5V)
• User Manual

4. Specifications

5. Key Features

5.1 Multiple Unlocking Methods

The Xiaomi Smart Door Lock 2 Pro offers a variety of convenient and secure ways to unlock your door:

• Face Recognition: AI 3D structured light face recognition provides non-sensory, accurate, and continuous learning for all ages (height 1.2-2m, recommended distance 0.4-0.8m).
• Fingerprint: Integrated semiconductor fingerprint recognition technology with AI algorithm for reliable unlocking.
• Password: Supports long-term fixed passwords, virtual passwords (to prevent peeping), cycle passwords, and temporary passwords for guests.
• Mobile Phone Bluetooth: Unlock via your smartphone using Bluetooth.
• NFC Door Card (Optional): Convenient unlocking with an NFC-enabled card.
• Emergency Key: Traditional mechanical key for backup access.
• Xiaomi Phone/Watch/Bracelet (Optional): Integration with other Xiaomi devices for unlocking.

5.2 AI Smart Cat's Eye Visual Screen

The lock features a built-in cat's eye camera with a large visual screen for enhanced security and convenience:

• 160° Ultra-wide Angle: Provides a broad view of your doorstep.
• 2.3 Million HD Pixels: Clear image quality for monitoring.
• Dynamic Monitoring: Easily view who is at your door, adjustable screen for children and elderly.
• 3 Days Circular Cloud Storage: Records and stores footage.
• AI Humanoid Detection: Reduces false positives by accurately identifying human presence.

5.3 Advanced Security Systems

The lock incorporates multiple layers of security:

• Communication Security: Encrypted communication and financial-grade hardware protection chip.
• Unlock Security: Anti-malicious attacks and live face detection.
• Electronic Security: Anti-cracking, physical circuit checking, and protection against electromagnetic attacks.
• Structural Safety: Increased difficulty of violent disassembly, safety status sensors, and in-line C-class lock core.
• Alarm Security: Multiple alarm protections for various scenarios like multiple incorrect attempts, low battery, or door not fully closed.
• Storage Security: Prevents information and privacy leakage; sensitive data like face recognition and fingerprints are encrypted and not decryptable.

5.4 Dual Power Supply & Long Battery Life

The lock is powered by a dual power system for reliability:

• 5000mAh Lithium Battery: Provides up to 4 months of battery life with cat's eye and face recognition features active.
• 4x No. 5 Batteries: Serves as a backup power source, offering up to 8 months of basic key battery life.
• Type-C Emergency Power: Allows temporary power supply via a Type-C cable in case both batteries are depleted.

5.5 Mi Home App Integration

Manage your smart lock remotely and integrate it into your smart home ecosystem:

• Remote Viewing: Monitor your doorstep from anywhere.
• Share One-Time Passwords: Grant temporary access to visitors.
• Smart Scene Customization: Create automated routines with other smart devices.
• Do Not Disturb Mode: Silence notifications during specific times.
• Door Lock Equipment Sharing: Share access and management with family members.

6. Setup

6.1 Pre-Installation Checks

1. Door Compatibility: Ensure your door thickness is between 40mm and 120mm. The lock is designed for 6068 mortise types.
2. Handle Direction: The handle direction is reversible. Adjust it according to your door's opening direction before final installation.

6.2 Mi Home App Installation and Setup

1. Download the Mi Home App from your device's app store.
2. Create an account or log in.
3. Important: Change the region of the Mi Home App to "Chinese mainland" before connecting the lock. This is crucial for proper functionality and connectivity.
4. Follow the in-app instructions to add the Xiaomi Smart Door Lock 2 Pro.

6.3 Power Supply Installation

1. Install the 5000mAh lithium battery into the designated compartment on the rear panel.
2. Insert four No. 5 (AA) batteries into their respective slots as a backup power source.
3. Ensure all batteries are correctly oriented according to polarity markings.

7. Operating Instructions

7.1 Unlocking the Door

• Face Recognition: Stand within the recommended distance (0.4-0.8m) and height (1.2-2m) in front of the lock. The lock will automatically recognize your face and unlock.
• Fingerprint: Place your registered finger on the fingerprint sensor.
• Password: Enter your registered password on the keypad. For virtual passwords, enter random digits before and after your actual password to prevent others from guessing it.
• Bluetooth: Use the Mi Home App on your smartphone to send an unlock command via Bluetooth.
• NFC Card: Present your registered NFC card to the NFC reader area on the lock.
• Emergency Key: Insert the mechanical key into the hidden keyhole and turn to unlock.

7.2 Using the Cat's Eye Screen

• The screen on the indoor panel displays the live view from the outdoor camera.
• When someone is at the door, the screen will activate, allowing you to see them.
• You can adjust the screen's viewing angle or position through the Mi Home App settings to suit different heights.

7.3 Mi Home App Functions

Once connected to the Mi Home App, you can:

• View real-time door status and activity logs.
• Generate and manage one-time or time-limited passwords.
• Set up smart scenes, e.g., lights turn on when the door unlocks.
• Enable 'Do Not Disturb' mode to silence notifications.
• Share access and management permissions with family members.
• Receive alerts for abnormal activities or low battery.

8. Maintenance

8.1 Battery Management

• The lock will provide low battery alerts through the screen and Mi Home App.
• Replace the No. 5 batteries when prompted.
• Recharge the lithium battery using a Type-C cable when its charge is low.
• In case of complete power loss, use the Type-C emergency power supply port to temporarily power the lock for unlocking.

8.2 Cleaning

• Wipe the lock's surface with a soft, dry cloth.
• Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.
• Keep the fingerprint sensor and camera lens clean for optimal performance.

8.3 Firmware Updates

Periodically check the Mi Home App for available firmware updates. Keeping your lock's firmware up-to-date ensures you have the latest features, security enhancements, and bug fixes.

9. Troubleshooting

9.1 Common Issues and Solutions

• Lock not responding: Check battery levels. If completely dead, use the Type-C emergency power supply.
• Fingerprint/Face recognition failure: Ensure the sensor/camera lens is clean. Re-register your fingerprint/face if issues persist.
• Mi Home App connectivity issues: Ensure your phone's Bluetooth and Wi-Fi are on. Verify the Mi Home App region is set to "Chinese mainland". Restart the app and the lock if necessary.
• Door not locking automatically: Check for obstructions in the door frame. Ensure the lock body is properly aligned.
• Alarm triggers unexpectedly: Review alarm settings in the Mi Home App. Check for physical obstructions or tampering attempts.

10. User Tips

• Mi Home App Region: Always set your Mi Home App region to "Chinese mainland" for optimal compatibility and access to all features, especially during initial setup.
• NFC Tags: While the lock supports NFC, ensure you have compatible NFC tags or devices (like Xiaomi phones/watches/bracelets) if you plan to use this unlocking method.
• Door Thickness: Double-check your door's thickness before purchase and installation to ensure it falls within the 40-120mm range.
• Password Security: Utilize the virtual password feature by entering random digits before and after your actual password to enhance security against shoulder surfing.
• Regular Cleaning: Keep the face recognition sensors, camera lens, and fingerprint reader clean to maintain high accuracy and prevent unlocking issues.

11. Warranty and Support

For warranty information and technical support, please refer to the official Xiaomi website or contact your local authorized Xiaomi service center. Keep your purchase receipt as proof of purchase for warranty claims.

For further assistance, you may also consult the Mi Home App's help section or online community forums.