HPRT H11 Mini Portable Label Printer User Manual

1. Introduction

The HPRT H11 is a compact and portable thermal label printer designed for a wide range of labeling needs. Its wireless Bluetooth connectivity and intuitive mobile application make it easy to create and print custom labels for home organization, office document classification, small business use, and school supplies. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HPRT H11 label printer.

2. Package Contents

Please check the package carefully to ensure all items are present:

• HPRT H11 Label Printer
• 6 x Label Tapes (various types)
• Type-C Charging Cable
• Instruction Manual (this document)
• Gift Box (packaging)

3. Product Features

• Compact & Portable: Palm-sized, macaroon-like design for easy carrying.
• Touch-Sensitive Switch: Smooth surface with a hidden switch; press for 3 seconds to power on/off.
• High Resolution Printing: 203 dpi for clear, bold, and high-quality prints.
• Durable Labels: Labels are waterproof, oil-proof, scratch-resistant, and designed to resist fading.
• Wireless Connectivity: Connects via Bluetooth to Android and iOS devices.
• HerePrint Mobile App: Offers a rich library of 400+ patterns, 60+ fonts, and various borders for creative label design.
• Inkless Thermal Printing: No need for ink, toner, or ribbons.
• Rechargeable Battery: Built-in battery with convenient Type-C charging.
• Integrated Cutter: Features a cutting serration for neat and easy label separation.

4. Setup Guide

4.1 Charging the Printer

Before first use, fully charge the printer using the provided Type-C USB cable. Connect the cable to the charging port on the side of the printer and to a standard USB power adapter (not included).

4.2 Loading Label Rolls

1. Gently open the magnetic cover of the printer.
2. Place the label roll into the designated slot, ensuring the label paper feeds out through the paper exit slot.
3. Close the magnetic cover securely.

4.3 Powering On/Off

Press and hold the touch-sensitive switch (located on the front of the printer) for approximately 3 seconds to power the device on or off. An LED indicator will light up when the printer is on.

4.4 App Download and Bluetooth Pairing

1. Download the HerePrint application from the Apple App Store (for iOS) or Google Play Store (for Android).
2. Enable Bluetooth on your smartphone.
3. Open the HerePrint app and follow the on-screen instructions to search for and connect to your HPRT H11 printer via Bluetooth.

5. Operating Instructions

5.1 Creating and Editing Labels

1. Ensure your HPRT H11 printer is powered on and connected to the HerePrint app via Bluetooth.
2. In the app, select the type of label paper you are using (e.g., Continuous Paper, Gap Paper).
3. Tap on the editing area to add and customize content. You can:
• Add text and adjust font, size, and style.
• Insert images from your gallery or the app's library.
• Utilize various bubble, sticker, and graphic elements.
• Add current date or barcodes/QR codes.
• Draw freehand using the graffiti tool.
4. Adjust the layout and size of your elements as needed.
5. Preview your label design to ensure it meets your requirements.

5.2 Printing Labels

1. Once your label design is complete and previewed, tap the 'Print' button in the HerePrint app.
2. The printer will automatically feed and print the label.
3. After printing, gently tear off the label using the built-in cutting serration at the printer's exit slot.

6. Maintenance

6.1 Cleaning the Printer

• Exterior: Wipe the printer's exterior with a soft, dry, lint-free cloth. Do not use abrasive cleaners or solvents.
• Print Head: If print quality degrades, gently clean the thermal print head with a cotton swab lightly dampened with isopropyl alcohol. Ensure the printer is off and completely dry before use.

6.2 Storage

Store the HPRT H11 printer in a cool, dry place away from direct sunlight, high temperatures, and humidity. Keep it away from dust and corrosive chemicals.

6.3 Label Rolls

Always use genuine HPRT thermal label rolls for optimal performance and to prevent damage to the print head. Store label rolls in their original packaging in a cool, dark place to prolong their lifespan and print quality.

7. Troubleshooting

• Printer not turning on: Ensure the printer is fully charged. Press and hold the touch-sensitive switch for 3 seconds.
• No print or faint print: Verify that the label roll is installed correctly and is thermal label paper. Clean the print head if necessary.
• Bluetooth connection issues: Ensure Bluetooth is enabled on your smartphone and the printer. Restart both the printer and the HerePrint app, then attempt to re-pair.
• App not recognizing printer: Check for app updates. Try uninstalling and reinstalling the app.
• Labels not feeding correctly: Open the cover and ensure the label roll is properly seated and there are no obstructions in the paper path.
• Poor print quality: Ensure the label roll is not old or damaged. Clean the print head. Adjust print density settings in the app if available.

8. Specifications

9. User Tips

• For optimal print quality, ensure your label roll is inserted correctly and the label surface is clean.
• Experiment with the various fonts, patterns, and graphics available in the HerePrint app to personalize your labels for different uses.
• Keep the HerePrint app updated to access the latest features and performance improvements.
• Fully charge the printer before extended use to avoid interruptions.
• When designing labels, consider the size and readability of the text, especially for small labels.

10. Warranty and Support

The HPRT H11 Label Printer comes with a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty card included in your package or contact the seller directly. For technical support or further assistance, please reach out to the customer service team of your retailer or the manufacturer.