HOCO EQ11

HOCO EQ11 Wireless Bluetooth 5.3 Earbuds User Manual

Model: EQ11 | Brand: HOCO

1. Introduction

Thank you for choosing the HOCO EQ11 Wireless Bluetooth 5.3 Earbuds. These earbuds are designed to provide a high-fidelity audio experience with a comfortable, lightweight design and stable wireless connectivity. This manual will guide you through the setup, operation, and maintenance of your new earbuds.

Purple HOCO EQ11 earbuds and charging case held in a hand, illustrating the round and lightweight design.
The HOCO EQ11 earbuds feature a round and lightweight design for comfortable handling and wear.

2. Package Contents

Please check the package for the following items:

  • HOCO EQ11 Wireless Earbuds (Left and Right)
  • Charging Case
  • USB-C Charging Cable
  • Replaceable Ear Pads Set (S, M, L sizes)
  • User Manual (this document)
Woman wearing an earbud, with an overlay showing small, medium, and large ear cap sizes.
The earbuds come with three sizes of ear caps (S, M, L) for a customized and comfortable fit.

3. Specifications

FeatureSpecification
Product NameEQ11 Pacifico True Wireless BT Headset
Brand NameHOCO
Bluetooth Version5.3
CommunicationTrue Wireless
StyleIn-ear
MaterialABS
Driver Diameter13mm
Vocalism PrincipleDynamic
Frequency Response Range20 - 20000Hz
Sensitivity98dB
Impedance Rangeup to 32 Ω (32Ω)
With MicrophoneYes
Active Noise-CancellationNo
Volume ControlNo
Control ButtonNo (Touch Control)
Charging MethodCharging case
ConnectorsType-C
Headset Battery Capacity40mAh
Charging Case Battery Capacity400mAh
Single Headset Use Time7 hours
Total Working Time (with case)35 hours
Product Size64*55*30mm
Product Net Weight50g
Single Headset Weight4.4g
Maximum Wireless Range<10m
Product Color OptionsMilky White, Purple, Black
Table detailing product parameters including BT specification, dimensions, battery capacities, usage times, weight, and available colors.
Detailed product parameters for the HOCO EQ11 earbuds.
Exploded view diagram of the 13mm dynamic coil speaker, highlighting HI-FI HD sound components.
The 13mm composite fiber PU diaphragm dynamic coil speaker delivers HI-FI HD sound.
Transparent view of an earbud highlighting the internal components and Bluetooth 5.3 chip, indicating stable wireless connection.
Advanced Wireless 5.3 technology ensures lower power consumption, lower latency, and a more stable connection.

4. Setup Guide

4.1 Initial Charging

Before first use, fully charge your HOCO EQ11 earbuds and charging case. Connect the provided USB-C charging cable to the charging port on the case and a suitable power source. The indicator light on the case will show charging status and turn off when fully charged.

4.2 Pairing with Your Device

  1. Ensure the earbuds are charged.
  2. Open the lid of the charging case. The earbuds will automatically power on and enter pairing mode.
  3. On your device (smartphone, tablet, etc.), enable Bluetooth.
  4. Search for "HOCO EQ11" in the list of available Bluetooth devices.
  5. Select "HOCO EQ11" to connect. Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.

4.3 Automatic Connection

After the initial pairing, the earbuds will automatically connect to the last paired device when you open the charging case, provided Bluetooth is enabled on your device and it is within range.

Composite image showing the charging case opening for automatic connection, a close-up of the O-shaped sound hole, and a diagram indicating touch control functionality.
The earbuds automatically connect when the charging case lid is opened.

5. Operating Instructions

5.1 Power On/Off

  • Power On: Open the charging case lid. The earbuds will automatically power on.
  • Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.

5.2 Music Playback

The HOCO EQ11 earbuds feature touch controls for managing your music:

  • Play/Pause: (Functionality typically controlled by touch, specific gestures not detailed in provided information. Refer to device's Bluetooth settings or manufacturer's website for detailed touch gestures if needed.)
  • Next/Previous Track: (Functionality typically controlled by touch, specific gestures not detailed in provided information.)

5.3 Call Management

  • Answer/End Call: (Functionality typically controlled by touch, specific gestures not detailed in provided information.)
  • Reject Call: (Functionality typically controlled by touch, specific gestures not detailed in provided information.)

5.4 Voice Assistant

The earbuds support summoning voice assistants. You can activate Siri (for iPhone users) through a specific touch gesture (gesture not detailed in provided information).

5.5 TWS Stereo Sound

The left and right earbuds are connected simultaneously to create an immersive stereo surround sound field, providing a rich audio experience.

Two purple earbuds floating, illustrating TWS stereo sound capabilities.
Experience true wireless stereo (TWS) sound with both earbuds connected.
Black earbuds in their charging case, with text indicating 7 hours single headset battery, 35 hours total working time, and 4 recharges.
Enjoy up to 7 hours of single headset battery life and 35 hours of total working time with the charging case.

6. Maintenance and Care

  • Cleaning: Use a soft, dry, lint-free cloth to clean the earbuds and charging case. Do not use harsh chemicals or abrasive materials.
  • Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
  • Avoid Moisture: Keep the earbuds and charging case dry. Do not expose them to water or excessive humidity.
  • Temperature: Avoid exposing the device to extreme temperatures (hot or cold) as this can shorten battery life and affect performance.
  • Charging Port: Ensure the USB-C charging port is free of dust and debris to maintain proper charging.

7. Troubleshooting

7.1 Earbuds Not Pairing/Connecting

  • Ensure both earbuds are sufficiently charged.
  • Turn off and then turn on Bluetooth on your device.
  • Place the earbuds back into the charging case, close the lid, wait a few seconds, then open the lid again to re-enter pairing mode.
  • If issues persist, try forgetting "HOCO EQ11" from your device's Bluetooth list and re-pairing from scratch.

7.2 Only One Earbud Working

  • Ensure both earbuds are charged.
  • Place both earbuds back into the charging case, close the lid, and then open it again. This often re-syncs them.
  • Check your device's Bluetooth settings to ensure both earbuds are recognized.
  • If necessary, reset the earbuds (refer to manufacturer's website for specific reset instructions if not detailed here) and re-pair.

7.3 Charging Issues

  • Verify that the USB-C charging cable is securely connected to both the charging case and the power source.
  • Try using a different USB-C cable or power adapter.
  • Ensure the charging port on the case is clean and free of debris.

8. User Tips

  • Optimal Fit: Experiment with the different sizes of ear caps (S, M, L) to find the most comfortable and secure fit. A good seal enhances sound quality and bass response.
  • Maximize Battery Life: Always place the earbuds back into their charging case when not in use to ensure they are charged and ready for your next listening session.
  • Voice Assistant: Utilize the voice assistant feature (e.g., Siri for iPhone) for hands-free control of your device.

9. Warranty and Support

HOCO products are manufactured to the highest quality standards. For warranty information and technical support, please refer to the warranty card included in your package or visit the official HOCO website. Keep your proof of purchase for any warranty claims.

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