1. Introduction
Thank you for choosing the Dreame H11 Core Wet & Dry Vacuum Cleaner. This manual provides essential information for the safe and effective use, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before first use and keep it for future reference.
2. What's in the Box
Carefully unpack your Dreame H11 Core and ensure all items are present. If any items are missing or damaged, please contact customer support.
- Main Vacuum Unit
- Handle
- Docking Station
- Cleaning Brush
- Power Adapter
3. Product Overview
The Dreame H11 Core is a versatile wet and dry vacuum cleaner designed for efficient cleaning of various floor types. Its key features include:
- Wet & Dry Cleaning: Simultaneously vacuums and mops, tackling both dry debris and wet spills.
- Powerful Suction: Delivers 6000Pa of suction power for effective dirt removal.
- To-the-Edge Design: The brush head is engineered to clean close to walls and corners (within 6mm).
- Long Runtime: Equipped with 6*2500mAh batteries, providing up to 22 minutes of continuous cleaning.
- Self-Cleaning Function: Automatic one-touch self-cleaning of the roller brush for simplified maintenance.
- Dual Cleaning Modes: Choose between Standard and Turbo modes for different cleaning needs.
- Intuitive Display & Voice Prompts: Features an LED display for status updates and a voice assistant for clear instructions.
- High-Speed Roller Brush: Operates at 540 RPM for effective scrubbing and traction.
- Separate Water Tanks: 900ml clean water tank and 500ml dirty water tank.
4. Specifications
| Attribute | Value |
|---|---|
| Product Name | Dreame H11 Core |
| Rated Power | 170 W |
| Motor | Brush |
| Device Weight | ≤4.65 kg |
| Clean Water Tank Volume | 900 ml |
| Dirty Water Tank Volume | 500 ml |
| Battery Capacity | 6 x 2500 mAh |
| Charging Time | ≤4.5 h |
| Max Runtime | 22 min |
| Automatic Cleaning | Yes |
| Screen | LED |
| Prompts | Yes |
| Brush Type | For cleaning along walls |
| Suction Power | 6000Pa |
| Roller Brush Speed | 540 RPM |
| Filter Type | HEPA |
| Installation | Vertical/Hand Held |
| Certification | CB, ROHS, CE |
| Voltage | 100-240V |
5. Setup
5.1 Assembly
- Insert the handle into the main vacuum unit until it clicks securely into place.
- Ensure the clean water tank and dirty water tank are correctly installed.
5.2 Charging
- Place the assembled vacuum cleaner on the docking station.
- Connect the power adapter to the docking station and plug it into a power outlet.
- The LED display will indicate charging status. Fully charge the vacuum cleaner before its first use (approximately 4.5 hours).
5.3 Filling the Clean Water Tank
- Remove the clean water tank from the main unit.
- Open the tank cap and fill with clean tap water. You may add a small amount of non-foaming floor cleaning solution if desired. Do not exceed the MAX fill line.
- Close the cap securely and reattach the tank to the main unit.
6. Operating Instructions
6.1 Power On/Off
Press the Power button on the handle to turn the vacuum cleaner on or off.
6.2 Selecting Cleaning Mode
The Dreame H11 Core offers two cleaning modes:
- Standard Mode: Ideal for everyday cleaning and light spills.
- Turbo Mode: Provides maximum suction and scrubbing power for stubborn dirt and heavy spills.
Press the Mode button on the handle to switch between Standard and Turbo modes. The selected mode will be displayed on the LED screen.
6.3 Wet & Dry Cleaning
- Ensure the clean water tank is filled and the dirty water tank is empty.
- Turn on the vacuum cleaner and select your desired mode.
- Tilt the vacuum cleaner back to engage the roller brush and begin cleaning. The device will automatically spray clean water onto the brush and vacuum up dirty water and debris simultaneously.
- Move the vacuum cleaner slowly over the floor for optimal cleaning results.
6.4 Edge Cleaning
The Dreame H11 Core features a specialized design to clean close to edges and corners. Position the brush head flush against walls or furniture to maximize cleaning coverage.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Dreame H11 Core.
7.1 Automatic Self-Cleaning
- After cleaning, place the vacuum cleaner on the docking station.
- Ensure there is sufficient clean water in the clean water tank and the dirty water tank is empty.
- Press the self-cleaning button (usually indicated by a water drop icon) on the handle. The vacuum will initiate a self-cleaning cycle for the roller brush.
- Once the cycle is complete, empty the dirty water tank.
7.2 Emptying the Dirty Water Tank
- Press the release button to detach the dirty water tank.
- Carefully remove the tank and pour out the dirty water.
- Rinse the tank and its filter components with clean water.
- Allow all parts to air dry completely before reassembling and reattaching the tank.
7.3 Cleaning the Roller Brush
Even with self-cleaning, occasional manual cleaning of the roller brush may be necessary.
- Turn off the vacuum cleaner and remove it from the docking station.
- Open the brush cover and remove the roller brush.
- Use the provided cleaning brush to remove any tangled hair or debris from the roller brush.
- Rinse the roller brush under running water.
- Allow the roller brush to air dry completely before reinstalling.
7.4 Cleaning the HEPA Filter
The HEPA filter is located within the dirty water tank assembly. Rinse it under running water and allow it to air dry completely before reinstallation. Replace the filter every 3-6 months, or as needed, for optimal performance.
8. Troubleshooting
If you encounter any issues with your Dreame H11 Core, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Low battery; Not charged | Place on docking station and charge fully. |
| Poor suction power | Dirty water tank full; Roller brush clogged; Filter clogged | Empty dirty water tank; Clean roller brush; Clean/replace HEPA filter. |
| No water spray | Clean water tank empty; Water nozzle clogged | Fill clean water tank; Check and clear any blockages in the water nozzle. |
| Self-cleaning not working | Insufficient water in clean tank; Dirty water tank full | Ensure clean water tank is filled; Empty dirty water tank. |
| Unusual noise | Foreign object in brush head; Roller brush damaged | Turn off and inspect brush head for obstructions; Replace roller brush if damaged. |
If the problem persists after trying these solutions, please contact customer support.
9. User Tips
- For best results, pre-vacuum large dry debris before using the wet cleaning function.
- Always empty the dirty water tank immediately after use to prevent odors and bacterial growth.
- Regularly check and clean the roller brush and filter to maintain optimal performance.
- Use only recommended cleaning solutions or plain water to avoid damage to the appliance.
- Store the vacuum cleaner on its docking station in a dry, cool place.
10. Warranty and Support
The Dreame H11 Core Wet & Dry Vacuum Cleaner comes with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, neglect, unauthorized repairs, or normal wear and tear.
For warranty claims, technical support, or any questions regarding your product, please contact the seller or authorized service center with your purchase receipt and product serial number.
