1. Introduction
The hoco EQ3 TWS True Wireless Headset offers an outstanding sound experience with high-definition audio, Bluetooth 5.3 connectivity, and a convenient LED power display. Designed for comfort and portability, these earbuds provide up to 7 hours of single-headset playtime and a total of 28 hours with the charging case. Enjoy premium stereo music and clear calls with its built-in microphone and smart touch controls.
2. Setup
2.1 Charging the Headset and Case
Before first use, ensure both the earbuds and charging case are fully charged.
- Connect the provided USB-C charging cable to the USB-C port on the charging case.
- Plug the other end of the cable into a compatible USB power source.
- The digital LED display on the charging case will indicate the real-time power level, allowing you to monitor charging status.
- Place the earbuds into the charging case. They will begin charging automatically.
A full charge provides up to 7 hours of single headset use, with the charging case extending total working time to 28 hours.
2.2 Bluetooth Pairing
The EQ3 earbuds feature advanced Bluetooth 5.3 for stable and low-latency connections.
- Ensure your earbuds are charged and placed inside the charging case.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings and turn Bluetooth on.
- Look for "hoco EQ3" in the list of available devices and select it to connect.
- After the first successful connection, the earbuds will automatically connect to your device when you open the charging case.
3. Operating Instructions
3.1 Touch Controls
The EQ3 earbuds are equipped with touch control sensors for convenient operation:
- Tap the touch area: Play/Pause music.
- Double tap the touch area: Skip to the next track.
- Triple tap the touch area: Go to the previous track.
- Long press the touch area for 2 seconds: Activate your device's voice assistant.
3.2 Stereo / Mono Mode
The EQ3 wireless headset can be used together for a stereo music experience or independently as single earbuds (mono mode). This allows for flexibility depending on your listening needs.
4. Maintenance
- Keep the earbuds and charging case clean and dry. Use a soft, dry cloth to wipe them.
- Avoid exposing the device to extreme temperatures, humidity, or corrosive substances.
- Store the headset in its charging case when not in use to protect it and keep it charged.
- Do not attempt to disassemble or modify the product, as this will void the warranty and may cause damage.
5. Troubleshooting
5.1 Connection Issues
- Earbuds not pairing with device: Ensure Bluetooth is enabled on your device. Turn off and on your device's Bluetooth. Place earbuds back in the case, close, then open to re-enter pairing mode.
- Only one earbud working: Ensure both earbuds are charged. Try placing both back in the case, closing it, and then opening it again to reset the connection.
- Intermittent connection: Ensure there are no obstructions between the earbuds and your device. Keep the device within the effective Bluetooth range.
5.2 Charging Issues
- Charging case not charging: Check the USB-C cable and power adapter. Ensure they are securely connected and functional.
- Earbuds not charging in case: Ensure the charging contacts on both the earbuds and inside the case are clean and free of debris. Make sure the earbuds are correctly seated in their slots.
5.3 Sound Quality Issues
- Low or distorted sound: Adjust the volume on both your device and the earbuds. Ensure the earbuds are properly seated in your ears for an optimal seal. Try different ear cap sizes for a better fit.
- Microphone not working: Ensure the earbuds are connected and selected as the audio input device on your phone. Check for any debris blocking the microphone port.
6. Specifications
| Feature | Specification |
|---|---|
| Product Name | EQ3 Smart True Wireless BT Headset |
| Brand | HOCO |
| Bluetooth Version | BT v5.3 |
| Bluetooth Chip | JL AC6983D2 |
| Speaker Size | 6mm |
| Headset Battery Capacity | 40mAh |
| Charging Case Battery Capacity | 300mAh |
| Single Headset Use Time | Up to 7 hours |
| Total Working Time (with case) | Up to 28 hours |
| Standby Time | 150 hours |
| Dimensions (Case) | 60 x 49.5 x 27 mm |
| Total Weight | 43g |
| Single Headset Weight | 4g |
| Material | Plastic |
| Charging Method | Charging case (USB-C) |
| Microphone | Yes |
| Waterproof | No |
| Active Noise-Cancellation | No |
| Volume Control | No |
| Control Button | Yes (Touch Control) |
| Vocalism Principle | Dynamic |
| Wireless Type | Bluetooth |
| Connectors | Type C |
| Communication | Wireless |
| Style | In-ear |
| Support Memory Card | No |
| Available Colors | Milky White, White, Purple, Black |
7. User Tips
- The ergonomic, ultra-lightweight design ensures lasting comfort, making these earbuds ideal for extended use during travel, sports, or daily activities.
- The transparent charging case with its LED display allows for quick and easy monitoring of battery levels, so you always know when to recharge.
- Take advantage of the magnetic switch for quick and seamless automatic connection to your paired device as soon as you open the case.
- Experiment with the three included ear cap sizes (XS/M/XL) to find the perfect fit for optimal sound quality and comfort.
8. Warranty and Support
For any product-related inquiries, technical support, or warranty claims, please contact the seller or authorized service center. Keep your proof of purchase for warranty validation.
