Tenda AC11 AC1200 Wireless WiFi Router User Manual

1. Introduction

The Tenda AC11 AC1200 is a high-performance dual-band wireless router designed for large households and fiber optic internet connections of 200 Mbps or more. It features advanced technologies such as Beamforming, MU-MIMO, and five 6dBi high-gain antennas to provide extensive Wi-Fi coverage and strong signal penetration. This manual provides detailed instructions for setting up, operating, and maintaining your Tenda AC11 router.

Front view of the Tenda AC11 router with LED indicators.

2. Package Contents

Please check the package contents carefully. If any item is missing or damaged, contact your retailer.

• 1 x Tenda AC11 Wireless Router
• 1 x Power Adapter
• 1 x Installation Guide

Tenda AC11 router, power adapter, and Ethernet cable.

Note: The power adapter type (e.g., EU, US, UK, AU plug) will be provided according to your region.

Illustration of different plug adapter types.

3. Specifications

4. Hardware Overview

4.1 Front Panel Indicators

• SYS: System status indicator.
• WAN: WAN port status indicator.
• LAN: LAN port status indicator.
• WiFi: Wireless network status indicator.

4.2 Rear Panel Ports and Buttons

Rear view of the Tenda AC11 router showing WAN and LAN ports.

• WAN Port (Blue): Connects to your modem or internet service provider's network. Supports Gigabit speeds.
• LAN Ports (Yellow, x3): Connects to wired devices like computers, smart TVs, or gaming consoles. Supports Gigabit speeds.
• RST/WPS Button: Press and hold for 8 seconds to reset the router to factory settings. Short press to activate WPS (Wi-Fi Protected Setup).
• WiFi On/Off Button: Toggles the Wi-Fi signal on or off.
• Power Port: Connects to the included power adapter.

5. Setup Guide

5.1 Initial Hardware Connection

1. Power Off: Disconnect the power from your modem and the Tenda AC11 router.
2. Connect WAN: Connect an Ethernet cable from your modem's LAN port to the blue WAN port on the Tenda AC11 router.
3. Connect LAN (Optional): For wired devices, connect an Ethernet cable from a yellow LAN port on the Tenda AC11 router to your computer or other network device.
4. Power On: Connect the power adapter to the router's power port and plug it into an electrical outlet. Power on your modem, then power on the router. Wait for the SYS indicator to become stable.

5.2 Router Configuration (PC Method)

The Tenda AC11 router's default firmware language is Chinese. You can use a web browser with translation capabilities for easier setup.

1. Connect to Router: Connect your computer to the router via an Ethernet cable (to a yellow LAN port) or wirelessly to the default Wi-Fi network (SSID and password usually found on a sticker on the router).
2. Access Web Interface: Open a web browser (e.g., Google Chrome) and navigate to http://192.168.0.1/.
3. Translate Page: If using Google Chrome, use its built-in translation feature to translate the page to your preferred language (e.g., English, Russian, Spanish).
4. Follow Setup Wizard: The router will typically guide you through a setup wizard. You will need to enter your internet service provider's (ISP) connection details (e.g., PPPoE username and password if applicable).
5. Set Wi-Fi Name and Password: Create a new Wi-Fi network name (SSID) and a strong password for both 2.4GHz and 5GHz bands.
6. Complete Setup: Save your settings and restart the router if prompted.

5.3 Router Configuration (Mobile App Method)

1. Download App: Search for and download the "Tenda WiFi" app from Google Play Store or Apple App Store.
2. Connect to Router: Connect your smartphone to the router's default Wi-Fi network.
3. Launch App & Login: Open the Tenda WiFi app, create a Tenda account if you don't have one, and log in.
4. Follow Setup Prompts: The app will guide you through the setup process.
5. Enter ISP Details: If your ISP uses PPPoE, click "dial up access" and enter your network account and password.
6. Set Wi-Fi Password: Click "WiFi password" and "new password" to set your desired Wi-Fi credentials.
7. Complete Setup: Finish the setup within the app.

5.4 Broadband Account Migration

The Tenda AC11 supports automatic migration of broadband account details from your old router, simplifying the setup process.

Diagram illustrating broadband account password migration from an old router to the Tenda AC11.

To use this feature, connect your old router's LAN port to one of the Tenda AC11's LAN ports during initial setup. The AC11 will automatically detect and transfer the broadband account information.

6. Operating Instructions

6.1 Signal Enhancement Technologies

The AC11 router incorporates several technologies to optimize Wi-Fi signal strength and coverage:

• Five 6dBi High-Gain Antennas: Provide extended coverage, capable of penetrating multiple walls.
• Independent Signal Enhancement Modules (FEM): Both 2.4GHz and 5GHz bands utilize dedicated modules to boost signal strength and penetration, ensuring better coverage even in corners of your home.


Close-up of a signal enhancement module (FEM chip).

• Beamforming Technology: Intelligently tracks the location of your connected devices and directs a focused Wi-Fi signal towards them, improving signal strength and stability, especially through walls.

Diagram illustrating Beamforming technology for signal tracking and wall penetration.
• MU-MIMO: Allows the router to communicate with multiple devices simultaneously, improving overall network efficiency and speed for all connected devices.

6.2 Signal Intensity Adjustment

You can adjust the Wi-Fi signal strength (low power/standard/enhancement mode) through the Tenda WiFi app to meet specific usage requirements in different environments.

Smartphone displaying the Tenda app for signal strength adjustment.

6.3 Anti-Mite Network Function

This feature helps secure your network by notifying you when new devices connect. If an unauthorized device is detected, you can block it directly from the Tenda WiFi app.

Smartphone displaying the Tenda app's anti-mite network function.

6.4 Dual-Band Integration

The router supports dual-band integration, which prioritizes connecting devices to the faster 5GHz Wi-Fi band when available, ensuring optimal performance.

6.5 WiFi Timing Switch

You can schedule specific times for the Wi-Fi signal to turn on or off, which can be useful for managing screen time or saving power.

6.6 Panel Light Switch

The LED indicators on the router can be turned off via the Tenda app or web interface, which is useful for bedrooms or environments where bright lights are undesirable.

6.7 Tenda App Management

The Tenda WiFi app allows for local and remote management of your router, including monitoring connected devices, adjusting settings, and utilizing special functions.

Smartphone displaying the Tenda app for router management.

7. Maintenance

• Firmware Updates: Regularly check for and install firmware updates through the Tenda WiFi app or the web management interface to ensure optimal performance and security.
• Physical Cleaning: Keep the router in a clean, dust-free environment. Use a soft, dry cloth to clean the exterior. Do not use liquid cleaners.
• Ventilation: Ensure the router is placed in a well-ventilated area to prevent overheating. Do not cover the ventilation holes.
• Restarting: If you experience network issues, try restarting the router by unplugging the power adapter for 10 seconds and then plugging it back in.
• Resetting: If issues persist, you may need to perform a factory reset using the RST/WPS button (press and hold for 8 seconds). Note that this will erase all your custom settings.

8. Troubleshooting

8.1 No Internet Access

• Check Cable Connections: Ensure all Ethernet cables are securely connected to the correct ports (WAN to modem, LAN to devices).
• Modem Status: Verify that your modem is working correctly and has an active internet connection.
• ISP Settings: Double-check your ISP's connection type and credentials (e.g., PPPoE username/password) in the router's settings.
• Router Restart: Restart both your modem and router.

8.2 Wi-Fi Signal Issues

• Signal Strength: Use the Tenda app to adjust the signal intensity to "enhancement mode" if you have a large area or many obstacles.
• Router Placement: Place the router in a central location, away from obstructions and interference sources (e.g., microwaves, cordless phones).
• Channel Interference: If you experience slow Wi-Fi, try changing the Wi-Fi channel in the router settings to a less congested one.
• Dual-Band: Ensure your devices support 5GHz Wi-Fi for faster speeds.

8.3 Cannot Access Router Management Page

• IP Address: Ensure you are using the correct IP address (http://192.168.0.1/).
• Wired Connection: Try connecting your computer directly to a LAN port on the router with an Ethernet cable.
• Browser Cache: Clear your browser's cache and cookies, or try a different browser.
• Firewall/Antivirus: Temporarily disable any firewall or antivirus software on your computer that might be blocking access.

8.4 No SIM Card Slot

The Tenda AC11 router does not support SIM cards. It requires a wired internet connection (e.g., from a modem) via its WAN port.

8.5 VPN Support

The Tenda AC11 router's standard firmware does not typically support direct VPN client installation. You may need to use VPN software on individual devices or explore third-party firmware options (like OpenWrt), though this is not officially supported and may void your warranty.

9. User Tips

• Language Settings: Since the router's default firmware is in Chinese, use Google Chrome's built-in translation feature when accessing the web interface for easier setup and management. The Tenda WiFi app is also available in multiple languages.
• Signal Optimization: Experiment with the signal intensity adjustment feature in the Tenda app to find the best balance between coverage and power consumption for your home.
• Security: Regularly check the "Anti-Mite Network" feature in the Tenda app to monitor connected devices and prevent unauthorized access.
• Firmware: Be aware that this is the original Chinese version. While it functions globally, it cannot be updated to firmware versions from other regions.

10. Warranty and Support

For warranty information and technical support, please refer to the official Tenda website or contact your local retailer. Keep your purchase receipt for warranty claims.