Tenda
Quick Installation Guide
AC11 AC1200 Dual Band Gigabit Wi-Fi Router
1. Connect to the Internet
Follow these steps to connect your Tenda Wi-Fi router to your network.
Diagram Description: A diagram illustrates the physical connections. It shows a modem connected to the router's WAN port via an Ethernet cable. The router's LAN port is connected to a computer via another Ethernet cable. A power adapter is shown connected to the router.
- Turn off your modem and router.
- Connect the modem to the router's WAN port using an Ethernet cable.
- Connect your computer to one of the router's LAN ports using an Ethernet cable.
- Turn on the modem and wait for its indicator lights to show a stable connection.
- Turn on the router.
- Turn on your computer.
2. Configure the Router
Set up your router's internet connection and Wi-Fi settings.
Diagram Description: Computer screens are depicted. The first shows a login page for the router's web management interface, typically requiring a username and password. The second screen shows a setup wizard guiding the user through internet connection type selection (e.g., DHCP, PPPoE, Static IP) and Wi-Fi configuration (SSID and password).
- Open a web browser on your computer and enter `tendawifi.com` or `192.168.0.1` in the address bar.
- Log in using the default credentials (usually 'admin' for both username and password).
- Follow the on-screen setup wizard to configure your internet connection type and set your Wi-Fi network name (SSID) and password.
3. LED Indicators
Understand the status of your router through its LED lights.
Diagram Description: A diagram of the Tenda router highlights the location of the Power LED, Internet LED, WLAN LED, and LAN LED.
| Indicator | Status | Description |
|---|---|---|
| Power | Solid | The device is powered on. |
| Internet | Solid | The internet connection is successful. |
| Internet | Blinking | The internet connection is being established or is unstable. |
| Internet | Off | No internet connection detected. |
| WLAN | Solid | Wi-Fi is enabled. |
| WLAN | Blinking | Wireless data is being transmitted or received. |
| LAN | Solid | A wired device is connected to the corresponding LAN port. |
| LAN | Blinking | Wired data is being transmitted or received through the LAN port. |
4. Router Ports and Connections
Familiarize yourself with the router's physical ports.
Diagram Description: A view of the rear panel of the Tenda router is shown, clearly labeling the WAN port and multiple LAN ports. The power input port is also indicated.
| Port | Description |
|---|---|
| WAN Port | Connects to your modem for internet access. Typically colored differently (e.g., blue). |
| LAN Ports | Connects to your wired devices like computers or game consoles. Typically colored the same (e.g., yellow). |
| Power Port | Connects to the included power adapter. |
5. Wireless Connection
Connect your devices wirelessly to the Tenda router.
Diagram Description: A diagram shows the Tenda router with its external antennas extended, indicating its wireless broadcasting capability.
To connect your wireless devices (laptops, smartphones, tablets):
- Ensure the router's Wi-Fi (WLAN) is enabled.
- On your device, search for available Wi-Fi networks.
- Select the Wi-Fi network name (SSID) you configured during setup.
- Enter the Wi-Fi password when prompted.
6. Frequently Asked Questions (FAQ)
Find answers to common setup and usage questions.
- Q: What to do if I cannot log in to the router's web management page?
A: Ensure your computer is connected to the router via Ethernet or Wi-Fi. Verify you are using the correct IP address (`tendawifi.com` or `192.168.0.1`) and default credentials. Try clearing your browser's cache or using a different browser. If issues persist, you may need to reset the router to factory defaults.
- Q: What to do if the router cannot access the Internet?
A: Check all physical connections between the modem, router, and computer. Verify that the modem has a stable internet connection. Ensure the router is configured with the correct WAN connection type (DHCP, PPPoE, Static IP) and that your ISP credentials (if using PPPoE) are entered correctly. Restarting the modem and router in sequence can also resolve connectivity issues.
- Q: How to set up a PPPoE connection?
A: During the router configuration, select 'PPPoE' as the WAN connection type. You will need to enter the username and password provided by your Internet Service Provider (ISP). Ensure these details are entered accurately.
- Q: How to change the Wi-Fi password?
A: Log in to the router's web management page. Navigate to the Wireless settings section. Find the option to change the Wi-Fi password (often labeled 'WPA/WPA2-PSK Password' or similar) and enter your new password. Save the changes.
7. Troubleshooting and Network Settings
Additional guidance for network configuration and problem-solving.
PC Network Settings
If your computer does not automatically obtain an IP address, you may need to configure its network settings manually. Ensure your PC is set to obtain an IP address and DNS server address automatically (DHCP). If manual configuration is required, your ISP or network administrator can provide the necessary IP address, Subnet Mask, Default Gateway, and DNS Server details.
WAN Connection Issues
For WAN connection problems, double-check the cable integrity and ensure it's plugged into the correct WAN port. If using PPPoE, confirm your username and password are correct. For Static IP, ensure all IP address, subnet mask, gateway, and DNS server details are entered precisely as provided by your ISP.
General Troubleshooting
If you encounter persistent issues, consider performing a factory reset on the router by pressing and holding the reset button for about 10 seconds. After resetting, you will need to reconfigure the router from scratch.
