Philips B Line 162B9 User Manual

1. Important Information

This electronic user's guide is intended for anyone who uses the Philips monitor. Please read this user manual carefully before operating your monitor. It contains important information and notes regarding its operation.

The Philips guarantee is valid provided the product is handled properly for its intended use, in accordance with its operating instructions, and upon presentation of the original invoice or cash receipt detailing the date of purchase, dealer's name, and model and production number.

1.1 Safety Precautions and Maintenance

[Warning] Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjusting the equalizer to maximum increases the output voltage and sound pressure level.

Operation

• Keep the monitor out of direct sunlight, very strong bright lights, and away from any other heat source. Prolonged exposure may result in discoloration and damage.
• Keep the display away from oil, which can damage the plastic cover and void the warranty.
• Remove any objects that could fall into ventilation holes or obstruct proper cooling of the monitor's electronics.
• Do not block the ventilation holes on the cabinet.
• When positioning the monitor, ensure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the power cable, wait for 6 seconds before reattaching it for normal operation.
• Always use the approved power cord provided by Philips. If missing, contact your local service center.
• Operate the monitor only with the specified power supply. Incorrect voltage can cause malfunction, fire, or electric shock.
• Do not disassemble the AC adapter, as this may expose you to fire or electric shock.
• Protect the cables. Do not pull or bend power or signal cables. Do not place heavy objects on cables, as damaged cables can cause fire or electric shock.
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.
• To prevent eye discomfort from prolonged use, take shorter, more frequent breaks (e.g., 5-10 minutes every hour) rather than fewer, longer breaks. To reduce eye strain:
  • Look at objects at varying distances periodically.
  • Blink consciously while working.
  • Gently close and roll your eyes to relax.
  • Reposition your screen to an appropriate height and angle.
  • Adjust brightness and contrast to a suitable level.
  • Adjust ambient lighting to match screen brightness; avoid fluorescent lighting and surfaces that reflect too much light.
  • Consult a doctor if symptoms persist.

Maintenance

• To prevent damage, do not apply excessive pressure on the LCD panel. Lift the monitor by its frame, not the panel itself.
• Oil-based cleaning solutions may damage plastic parts and void the warranty.
• Unplug the monitor if it will not be used for an extended period.
• Unplug the monitor before cleaning. Wipe the screen with a slightly damp cloth. When the power is off, the screen can be wiped with a dry cloth. Never use organic solvents like alcohol or ammonia-based liquids.
• To avoid shock or permanent damage, do not expose the monitor to dust, rain, water, or excessive moisture.
• If the monitor gets wet, wipe it dry immediately. If foreign substances or water enter the monitor, turn off the power, disconnect the power cord, remove the substance/water, and send it to a maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight, or extreme cold.
• For optimal performance and longevity, operate the monitor within the following ranges: Temperature: 0-40°C (32-104°F), Humidity: 20-80% RH.

Important Information for Burn-in/Ghost Image

• Always activate a moving screen saver when leaving the monitor unattended.
• Always activate a periodic screen refresh application if the monitor displays unchanging static content.
• Uninterrupted display of static images over extended periods can cause "burn-in", "after-imaging", or "ghost imaging". This phenomenon usually disappears gradually after the power is switched off.

[Warning] Failure to activate a screen saver or periodic screen refresh may result in severe "burn-in" or "after-image"/"ghost image" symptoms that cannot be repaired. Such damage is not covered under your warranty.

Service

• The casing cover should only be opened by qualified service personnel.
• For repair or integration documents, contact your local service center.
• Refer to "Technical Specifications" for transportation information.
• Do not leave your monitor in a car trunk under direct sunlight.

[Note] Consult a service technician if the monitor does not operate normally or if you are unsure about operating instructions.

1.2 Notational Descriptions

This section describes the notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, text blocks may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions, or warnings:

• [Note] This icon indicates important information and tips to help you make better use of your computer system.
• [Caution] This icon indicates information to help you avoid potential damage to hardware or loss of data.
• [Warning] This icon indicates potential for bodily harm and how to avoid the problem.

Some warnings may appear in alternate formats without an icon. The specific presentation is mandated by the relevant regulatory authority.

1.3 Disposal of Product and Packing Material

Waste Electrical and Electronic Equipment - WEEE

The marking on the product or packaging indicates that, under European Directive 2012/19/EU, this product may not be disposed of with normal household waste. You are responsible for its disposal through a designated collection point for electrical and electronic equipment. Contact your local government office, waste disposal organization, or the store where you purchased the product to find drop-off locations.

Your new monitor contains recyclable materials. Specialized companies can recycle your product to increase reusable materials and minimize waste. All redundant packing material has been omitted, and efforts have been made to make packaging easily separable into mono materials.

Please consult local regulations for the disposal of your old monitor and packaging.

Taking back/Recycling Information for Customers

Philips is committed to optimizing environmental performance through technically and economically viable objectives. From planning to production, Philips emphasizes making products that are easily recyclable. End-of-life management involves participation in national take-back and recycling programs, often in cooperation with competitors, adhering to all Environmental Laws.

Your display is manufactured with high-quality, recyclable materials and components.

To learn more about our recycling program, visit www.philips.com/a-w/about/sustainability.html.

2. Setting Up the Monitor

2.1 Installation

Package Contents

• Monitor
• Quick Start Guide
• Stylus

Connecting to Your PC

The following diagram illustrates the connections:

Port Identification:

1. Kensington anti-theft lock
2. DC power input
3. DisplayPort input
4. DVI input
5. HDMI input
6. VGA input
7. Audio input
8. Earphone jack
9. USB upstream
10. USB downstream
11. USB fast charger/USB downstream

[Note] Use only the AC/DC adapter model: Philips ADPC1936.

2.2 Operating the Monitor

Description of the Control Buttons

The monitor features several control buttons for operation:

• 1 [Power Button]: Switches the monitor's power ON and OFF.
• 2 [OK Button]: Accesses the OSD menu and confirms adjustments.
• 3 [Up/Down Arrows]: Adjusts OSD menu settings.
• 4 [Brightness Icon]: Adjusts the brightness level.
• 5 [Input Icon]: Changes the signal input source.
• 6 [Back Arrow]: Returns to the previous OSD level.
• 7 [SmartImage Icon]: Accesses SmartImage presets (EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, Off).

On-Screen Display (OSD)

The On-Screen Display (OSD) is a feature on all Philips LCD monitors, allowing users to adjust screen performance or select functions directly via an on-screen window. The interface is designed for user-friendliness.

Basic Instruction: Use the control buttons on the front bezel to navigate the OSD menu, move the cursor, and press [OK] to confirm choices or changes.

OSD Menu Structure: The OSD menu provides an overview of adjustable settings, serving as a reference for future adjustments.

[Note] If your display features "DPS" for ECO design, the default setting is "ON", which may make the screen appear slightly dim. For optimum brightness, access the OSD and set "DPS" to "OFF".

The OSD menu structure includes sections for:

• Main Menu: LowBlue Mode, Input, Picture, Audio, Color, Language, OSD Settings, Setup, Information.
• Sub Menu (examples): Input options (VGA, DVI, HDMI, DisplayPort), Picture settings (Brightness, Contrast, Sharpness, SmartResponse, SmartContrast, Gamma, DPS), Audio settings (Volume, Stand-Alone, Mute, Audio Source), Color settings (Color Temperature, sRGB, User Define), OSD Settings (Horizontal, Vertical, Transparency, OSD Time Out), Setup (Auto, H.Position, V.Position, Phase, Clock, Resolution Notification, Reset), Information.

2.3 Remove the Base Assembly for VESA Mounting

Follow these instructions to avoid damage or injury when disassembling the monitor base:

1. Place the monitor face down on a smooth surface, taking care not to scratch the screen. Use a screwdriver to remove the screws securing the base.
2. Move the stand as shown in the picture, then use a screwdriver to remove the screws and detach the stand from the monitor.

[Note] This monitor supports a 100mm x 100mm VESA-Compliant mounting interface. Use VESA Mounting Screw M4. Always contact the manufacturer for wall-mount installation details.

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that optimize display for various content types by dynamically adjusting brightness, contrast, color, and sharpness in real time. It enhances performance for text applications, images, and videos.

Why do I need it?

SmartImage software dynamically adjusts display settings to enhance your viewing experience for all types of content, optimizing brightness, contrast, color, and sharpness.

How does it work?

SmartImage is an exclusive Philips technology that analyzes on-screen content. Based on a selected scenario, it dynamically enhances contrast, color saturation, and sharpness in real time.

How to Enable SmartImage?

1. Press the SmartImage button to launch the on-screen display.
2. Press the [Up/Down Arrows] to cycle through the presets: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, Off.
3. The SmartImage selection will remain on screen for 5 seconds, or you can press [OK] to confirm.

Available SmartImage presets:

• EasyRead: Improves text readability for applications like PDF ebooks by increasing contrast and boundary sharpness, adjusting brightness and color temperature for a stress-free reading experience.
• Office: Enhances text and reduces brightness to improve readability and reduce eye strain, boosting productivity for spreadsheets, PDFs, and scanned articles.
• Photo: Combines color saturation, dynamic contrast, and sharpness for vibrant images without artifacts.
• Movie: Increases luminance, color saturation, and dynamic contrast to display details in darker video areas without color washout.
• Game: Activates overdrive for faster response times, reduces jagged edges, and enhances contrast for an optimal gaming experience.
• Economy: Adjusts brightness and backlighting for everyday office use and lower power consumption.
• LowBlue Mode: Reduces harmful shortwave blue light to protect eyes during prolonged use.
• Off: Disables SmartImage optimization.

[Note] Philips LowBlue Mode (mode 2) complies with TUV Low Blue Light certification. You can select this mode by pressing the hotkey and then the [Up/Down Arrows] to select LowBlue Mode.

3.2 SmartContrast

What is it?

SmartContrast is a technology that dynamically analyzes displayed content to optimize the monitor's contrast ratio for maximum visual clarity and viewing enjoyment. It adjusts backlighting for clearer, crisper images or dimmer backlighting for dark backgrounds.

Why do I need it?

SmartContrast provides the best visual clarity and comfort for all content types. It dynamically controls contrast and backlighting for clear, crisp images and readable text, while also reducing power consumption and extending monitor lifetime.

How does it work?

When activated, SmartContrast analyzes content in real time to adjust colors and backlight intensity, dynamically enhancing contrast for an improved viewing experience during videos or games.

4. SmoothTouch

What is it?

This display uses "Projected Capacitive" 10-point touch panel technology. It supports touch gestures like tap, grab, pinch, rotate, zoom, and swipe, enhancing interaction with modern operating systems like Windows 10 and touch-based applications.

How do I use it?

To activate touch functionality, connect the display to your computer using the provided USB cable. Interact with applications by touching the screen with fingers or a stylus. The system supports up to 10 simultaneous touch points.

Operating System Requirements

The touch function is compatible with the following operating systems:

[Note] Do not touch the screen with sharp objects, as this may cause damage not covered by warranty. Do not push hard or rest objects on the glass surface, especially in a horizontal position, as this will damage the screen. Using fingers or a stylus is recommended. The touch function requires OS and application support. Some operating systems may require drivers available from the Philips website.

5. Technical Specifications

Picture/Display

SmoothTouch

Connectivity

Convenience

OSD Languages

English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukrainian, Simplified Chinese, Traditional Chinese, Japanese, Korean.

Other Convenience

Stand

Power

Dimensions

Weight

Operating Condition

Environmental and energy

Cabinet

Note:

1. This data is subject to change without notice. Visit www.philips.com/support to download the latest version.
2. Some operating systems require drivers for touch function, available from the Philips website.
3. To comply with international energy standards, power consumption is measured under PC/Display test mode, requiring connection via USB upstream cable.

5.1 Resolution & Preset Modes

Recommended Resolution

1366 x 768 @ 60 Hz

[Note] Your display works best at its native resolution of 1366 x 768 @ 60 Hz. For optimal display quality, please follow this recommendation.

6. Power Management

If your PC has a VESA DPM compliant display card or software, the monitor can automatically reduce power consumption when not in use. The monitor will "wake up" when input from a keyboard, mouse, or other device is detected.

Power Management Definition

The following setup was used to measure power consumption:

• Native resolution: 1366 x 768
• Contrast: 50%
• Brightness: 90%
• Color temperature: 6500k with full white pattern

[Note] This data is subject to change without notice.

7. Customer Care and Warranty

7.1 Philips' Flat Panel Monitors Pixel Defect Policy

Philips is committed to delivering high-quality products using advanced manufacturing processes and stringent quality control. However, pixel or sub-pixel defects on TFT Monitor panels are sometimes unavoidable. Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This policy defines types of pixel defects and acceptable defect levels. To qualify for warranty service, the number of pixel defects must exceed these levels. For example, no more than 0.0004% of sub-pixels may be defective. Philips also sets higher standards for noticeable defect types or combinations.

Pixels and Sub-pixels

A pixel is composed of three sub-pixels (red, green, blue). When all sub-pixels are lit, they appear as a white pixel. When all are dark, they appear as a black pixel. Other combinations create different colors.

Types of Pixel Defects

Pixel and sub-pixel defects appear in different ways:

Bright Dot Defects

Bright dot defects are pixels or sub-pixels that are always lit ('on'). They stand out on dark patterns.

[Note] A red or blue bright dot must be >50% brighter than neighboring dots; a green bright dot must be 30% brighter.

Black Dot Defects

Black dot defects are pixels or sub-pixels that are always dark ('off'). They stand out on light patterns.

Proximity of Pixel Defects

Philips specifies tolerances for the proximity of pixel defects, as defects of the same type near each other can be more noticeable.

Pixel Defect Tolerances

To qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel must have defects exceeding the following tolerances:

BRIGHT DOT DEFECTS

BLACK DOT DEFECTS

TOTAL DOT DEFECTS

[Note] 1 or 2 adjacent sub pixel defects = 1 dot defect.

7.2 Customer Care & Warranty

For warranty coverage and support information specific to your region, visit www.philips.com/support or contact your local Philips Customer Care Center.

Refer to the Warranty Statement in the Important Information Manual for warranty period details.

Extended warranty options are available through our Certified Service Center. To purchase an extended warranty, do so within 30 calendar days of your original purchase date. The service includes pickup, repair, and return, with the user responsible for all accrued costs.

If a Certified Service Partner cannot perform required repairs under the extended warranty, alternative solutions will be provided if possible.

Contact your Philips Customer Service Representative or local contact center for more details.

Philips Customer Care Center Information

**Proof of original purchase and extended warranty purchase required.**

[Note] Please refer to the Important Information Manual for regional service hotlines, available on the Philips website support page.

8. Troubleshooting & FAQs

8.1 Troubleshooting

This section addresses common user-correctable problems. If issues persist, contact a Philips customer service representative.

Common Problems

• No Picture (Power LED not lit): Ensure the power cord is plugged into the outlet and monitor. Ensure the power button is in the OFF position, then press it ON.
• No Picture (Power LED is White): Ensure the computer is turned on. Check that the signal cable is properly connected to your computer and has no bent pins. The Energy Saving feature may be active.
• Screen says "Check cable connection": Ensure the monitor cable is properly connected to your computer (refer to Quick Start Guide). Check for bent pins on the cable.
• AUTO button doesn't function: This function is applicable only in VGA-Analog mode. Manual adjustments can be made via the OSD menu if results are unsatisfactory.

[Note] The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

• Visible signs of smoke or sparks: Do not perform troubleshooting. Disconnect the monitor from the mains power source immediately for safety and contact Philips customer service representative immediately.

Imaging Problems

• Image is not centered: Adjust using the "Auto" function or the Phase/Clock settings in OSD Main Controls (VGA mode only).
• Image vibrates on the screen: Check that the signal cable is securely connected to the graphics board or PC.
• Vertical flicker appears: Adjust using the "Auto" function or the Phase/Clock settings in OSD Main Controls (VGA mode only).
• Horizontal flicker appears: Adjust using the "Auto" function or the Phase/Clock settings in OSD Main Controls (VGA mode only).
• Image appears blurred, indistinct or too dark: Adjust contrast and brightness via the On-Screen Display.
• An "after-image", "burn-in" or "ghost image" remains after power off: This is caused by prolonged display of static images. Use a moving screen saver or periodic screen refresh. Warning: Damage from failure to use these is not covered by warranty.
• Image appears distorted, text is fuzzy or blurred: Set the PC's display resolution to the monitor's recommended native resolution.
• Green, red, blue, dark, and white dots appear on the screen: These are normal characteristics of liquid crystal technology. Refer to the pixel policy for details.
• The "power on" light is too strong and is disturbing: Adjust the power LED setting in OSD Main Controls.

For further assistance, refer to the Service contact information in the Important Information Manual and contact Philips customer service.

8.2 General FAQs

• Q1: Screen shows 'Cannot display this video mode'. What should I do?
  Ans.: Recommended resolution is 1366 x 768 @ 60 Hz. Unplug all cables, reconnect the PC to the monitor. In Windows, go to Start Menu > Settings/Control Panel > Display > Settings tab > 'desktop area' and set the sidebar to 1366 x 768 pixels. Open 'Advanced Properties', set Refresh Rate to 60 Hz. Restart your computer and verify settings. If issues persist, shut down, disconnect old monitor, reconnect Philips monitor, then power on.
• Q2: What is the recommended refresh rate for LCD monitors?
  Ans.: 60 Hz is recommended. If disturbances occur, try 75 Hz.
• Q3: What are .inf and .icm files? How do I install drivers?
  Ans.: These are driver files. Your computer may prompt for them during initial installation; follow the user manual instructions for automatic installation.
• Q4: How do I adjust the resolution?
  Ans.: Adjust resolution via Windows Control Panel > "Display properties", based on your video card/graphic driver and monitor capabilities.
• Q5: What if I get lost during OSD adjustments?
  Ans.: Press [OK], then select 'Reset' to restore original factory settings.
• Q6: Is the LCD screen scratch-resistant?
  Ans.: It is recommended to protect the panel surface from shocks and sharp objects. Avoid applying pressure or force to the panel surface, as this may affect warranty conditions.
• Q7: How should I clean the LCD surface?
  Ans.: Use a clean, soft cloth for normal cleaning. For extensive cleaning, use isopropyl alcohol. Do not use other solvents like ethyl alcohol, ethanol, acetone, or hexane.
• Q8: Can I change the color setting of my monitor?
  Ans.: Yes, via OSD control: Press [OK] to show menu, navigate to "Color", then select settings like Color Temperature (Native, 5000K-11500K), sRGB, or User Define (adjust R, G, B).
• Q9: Can I connect my LCD monitor to any PC, workstation, or Mac?
  Ans.: Yes, Philips LCD monitors are compatible with standard PCs and Macs. A cable adapter may be needed for Mac systems; contact Philips sales for details.
• Q10: Are Philips LCD monitors Plug-and-Play?
  Ans.: Yes, they are Plug-and-Play compatible with Windows 10/8.1/8/7.
• Q11: What is Image Sticking, Burn-in, After Image, or Ghost Image?
  Ans.: These phenomena occur from prolonged display of static images and usually disappear over time after power off. Use screen savers and periodic refresh applications. Warning: Damage from failure to do so is not covered by warranty.
• Q12: Why is my display not showing sharp text or showing jagged characters?
  Ans.: Ensure your PC's display resolution is set to the monitor's native resolution of 1366 x 768 @ 60 Hz for best display.
• Q13: How to unlock/lock the hot key?
  Ans.: Press and hold the designated button for 10 seconds to unlock/lock the hot key. An "Attention" message will indicate the status.
• Q14: Where can I find the Important Information manual?
  Ans.: The Important Information manual can be downloaded from the Philips website support page.

8.3 SmoothTouch FAQs

• Q1: Why is the touch function not available?
  Ans.: Ensure the supplied USB cable is properly connected between your computer and the display.
• Q2: Does the touch function only exist on Windows 10 OS?
  Ans.: The touch function works on any OS and applications that support touch functions.
• Q3: Why is my touch function very slow?
  Ans.: Touch response depends on your computer's configuration. Your device must be Windows or Android certified, as listed on the specification page, to ensure optimal touch utility.
• Q4: Why is my touch response not smooth enough?
  Ans.: Clean the screen surface with appropriate cleaning material. Keep your hands clean and dry before touching the screen for fluid operation.