Philips 27M2N3800F User Manual

1. Important

This electronic user's guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.

The Philips guarantee applies provided that the product is handled for its intended use, by its operating instructions, and accompanied by the presentation of the original invoice or cash receipt that indicates the date of purchase, dealer's name and model, and production number of the product.

1.1 Safety precautions and maintenance

Warnings

The use of controls, adjustments, or procedures other than those specified in this document may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your monitor.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum capacity increases the earphones and headphones output voltage; thereby increasing the sound pressure level.

Operation

• Please keep the monitor out of direct sunlight. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.

• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor's electronics.

• Do not block the ventilation holes in the cabinet.

• When positioning the monitor, make sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord before returning to normal operation.

• Please use the approved power cord provided by Philips all the times. If your power cord is missing, please contact your local service center. (Please refer to the Service contact information located in the Important information manual.)

• Operate under the specified power supply. Use of incorrect voltage will cause malfunction and may cause fire or electric shock.

• Do not disassemble the AC adapter. Disassembling the AC adapter may expose you to the danger of fire or electric shock.

• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables. If damaged, the cables may cause fire or electric shock.

• Do not subject the monitor to severe vibration or high-impact conditions during operation.

• To avoid potential damage, like the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

• Do not knock or drop the monitor during operation and/or transportation.

• Excessive usage of the monitor can cause eye discomfort. It's recommended to take shorter breaks more often at your workstation than longer breaks and less often. For example, a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Prevent eye strain while using the screen for a constant period by:

  • Looking at something varying distances after a long period of focusing on the screen.

  • Conscious Blinking while you work.

  • Gently closing and rolling your eyes to relax.

  • Reposition your screen to the appropriate height and angle.

  • Adjust the brightness and contrast to an appropriate level.

  • Adjust the environment lighting similar to that of your screen brightness. Avoid fluorescent lighting and surfaces that don't reflect too much light.

  • Seeing a doctor if your symptoms worsen.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

• Oil-based cleaning solutions may damage the plastic parts and void the warranty.

• Unplug the monitor if you are not going to use it for an extensive period.

• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvents, such as alcohol or ammonia-based liquids.

• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture.

• If your monitor gets wet, wipe it with a dry cloth as soon as possible.

• If a foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, if damaged, send it to the maintenance center.

• Do not store or use the monitor in locations exposed to heat, direct sunlight, or extreme cold.

• To maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges:

  • Temperature: 0°C~40°C (32°F~104°F)

  • Humidity: 20% RH~80% RH

Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen.

"Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LED panel technology. In most cases, the "burn-in", "after-imaging" or "ghost imaging" will disappear gradually over some time after the power has been switched off.

⚠️ Warning: Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" or "after-image" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened only by qualified service personnel.

• If there is any need for any document for repair or integration, please contact your local service center. (You can refer to the service contact information listed in the important information manual.)

• For transportation information, please refer to "Technical Specifications".

• Do not leave your monitor in a car under direct sunlight.

ℹ️ Note: Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual.

1.2 Notational Descriptions

The following subsections describe the notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions, and/or warnings.

They are used as follows:

• ℹ️ Note: This icon indicates important information and tips that help you make better use of your computer system.

• ⚠️ Caution: This icon indicates information that tells you how to avoid either potential damage to the hardware or loss of data.

• ⚠️ Warning: This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory mechanism.

1.3 Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE

This marking on the product or its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed with normal household waste. You are responsible for the disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste, contact your local government office, the waste disposal organization that serves your household, or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the number of reusable materials and minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's products, services, and activities.

From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) following all Environmental Laws and taking back programs with the contractor company.

Your display is manufactured with high-quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit: http://www.philips.com/a-w/about/sustainability.html

2. Setting up the monitor

2.1 Installation

Package contents

The package contents include the monitor, power cord, signal cables (HDMI, DP), and a quick start guide. Specific contents may vary by region.

Install the base

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. Hold the stand with both hands. Attach/Slide the base column with the monitor until it clicks into position. Gently attach the base to the stand. Use your fingers to tighten the screw located at the bottom of the base. Turn the TOP arrow up and 180 degrees left and right. Insert VESA Cover diagonally into the rear cover. Press the VESA Cover to snap back the rear cover.

⚠️ Caution: Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2.2 Operating the monitor

Description of the control buttons

The monitor features a single toggle button on the rear for navigation. Press to switch power on. Press and hold for more than 3 seconds to switch power off.

• Pressing the button accesses the OSD menu.

• Pressing the button confirms OSD adjustments.

• Using the button up/down adjusts settings like Game Setting or OSD menu.

• Using the button left/right changes the signal input source or navigates OSD menus.

The SmartImage Game menu offers selections like Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, SmartUniformity, Game1, and Game2. When an HDR signal is received, the HDR menu appears with options such as HDR Game, HDR Movie, HDR Vivid, DisplayHDR 400, Personal, and Off.

Connect to PC

1. Connect the power cord to the back of the monitor firmly.

2. Turn off your computer and unplug its power cable.

3. Connect the monitor signal cable to the video connector on the back of your computer.

4. Plug the power cord of your computer and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

2.3 Remove the Base Assembly for VESA Mounting

Before disassembling the monitor base, follow these instructions to avoid damage or injury.

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

2. While keeping the release button pressed, tilt the base and slide it out.

3. Press both corners of the VESA Cover and the other side of the cover will pop out.

4. Remove the VESA Cover.

ℹ️ Note: This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact the manufacturer for wall-mount installation.

⚠️ Warning: To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

2.4 MultiView

What is it?

MultiView enables connecting and viewing multiple devices (like PCs and Notebooks) side-by-side simultaneously, facilitating complex multitasking.

Why do I need it?

The ultra-high-resolution Philips MultiView display offers enhanced connectivity for office or home use, allowing enjoyment of multiple content sources on one screen. For example, you can watch news while working on a document, or edit an Excel file from your Ultrabook while accessing company intranet files from a desktop.

How to enable MultiView by OSD menu?

1. Toggle to the right to enter the OSD Menu Screen. ➡️

2. Toggle up or down to select the main menu [PIP / PBP], then toggle right to confirm. ➡️

3. Toggle up or down to select [PIP / PBP Mode], then toggle right. ➡️

4. Toggle up or down to select [PIP] or [PBP], then toggle right to confirm your selection. ➡️

5. Navigate back to set [PIP / PBP Input], [PIP Size], [PIP Position], or [Swap]. Toggle right to confirm your selection. ➡️

MultiView in OSD menu

• PIP / PBP Mode: Offers two modes: [PIP] (Picture in Picture) and [PBP] (Picture by Picture).

• [PIP]: Picture in Picture opens a sub-window of another signal source.

• [PBP]: Picture by Picture opens sub-windows side-by-side of other signal sources.

ℹ️ Note: The black strip on the top and bottom of the screen is for measuring the correct aspect ratio in PBP mode. For full-screen display, adjust device resolutions. Analog signals are not supported on full screen in PBP mode.

• PIP / PBP Input: Choose from [HDMI] or [DP] as the sub-display source. Refer to the table for compatibility.

• PIP Size: When PIP is activated, choose from [Small], [Middle], and [Large] sub-window sizes.

• PIP Position: When PIP is activated, choose from four sub-window positions.

• Swap: Swaps the main picture source and the sub-picture source.

• Off: Stops the MultiView function.

ℹ️ Note: When activating the SWAP function, the video and its audio source will swap simultaneously.

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that optimize display for different content types by dynamically adjusting brightness, contrast, color, and sharpness in real-time. It enhances performance for text applications, images, and videos.

Why do I need it?

It delivers an optimized display for all your favorite content types, dynamically adjusting settings in real-time to enhance your viewing experience.

How does it work?

SmartImage is a Philips technology that analyzes displayed content. Based on the selected scenario, it dynamically enhances contrast, color saturation, and sharpness in real-time via a single button press.

How to enable SmartImage?

1. Toggle to the left to launch the SmartImage on-screen display. ⬅️

2. Toggle up or down to select between SmartImage modes.

3. The SmartImage display remains for 5 seconds, or you can toggle left to confirm.

Available modes include: Standard, FPS, Racing, RTS, Movie, LowBlue Mode, EasyRead, Economy, SmartUniformity, Gamer1, and Gamer2.

• Standard: Enhances text and dampens brightness for readability and reduced eye strain, improving productivity with documents.

• FPS: Optimizes dark theme black levels for First Person Shooter games.

• Racing: Provides fastest response time and high color saturation for racing games.

• RTS: Highlights selected portions for Real Time Strategy games via SmartFrame, adjusting picture quality for the highlighted area.

• Movie: Enhances luminance, color saturation, and contrast for detailed video playback, preventing color washout.

• LowBlue Mode: Reduces harmful shortwave blue light for eye comfort during prolonged use.

• EasyRead: Improves text readability by increasing contrast and sharpness, optimizing for stress-free reading.

• Economy: Adjusts brightness and contrast for everyday office applications.

• SmartUniformity: Improves brightness uniformity across the screen to above 95% for more consistent images.

• Gamer1/Gamer2: Saves user preference settings.

For HDR signals, select from HDR Game, HDR Movie, HDR Vivid, DisplayHDR 400, Personal, or Off.

• HDR Game: Optimizes gaming scenes with brighter whites and darker blacks.

• HDR Movie: Delivers better contrast and brightness for realistic HDR movie viewing.

• HDR Vivid: Enhances colors for true-to-life visuals.

• DisplayHDR 400: Meets VESA DisplayHDR 400 standard.

• Personal: Allows customization of picture settings.

• Off: Disables SmartImage HDR optimization.

ℹ️ Note: To switch off HDR, disable it from the input device and its content. Inconsistent HDR settings may cause unsatisfying images.

3.2 SmartContrast

What is it?

SmartContrast dynamically analyzes displayed content to optimize contrast ratio for maximum visual clarity and viewing enjoyment.

Why do I need it?

It offers superior visual clarity and comfort for all content types. It dynamically controls contrast and adjusts backlighting, reducing power consumption and extending monitor lifespan.

How does it work?

When activated, SmartContrast analyzes content in real-time to adjust colors and backlight intensity, dynamically enhancing contrast for an improved entertainment experience.

4. Adaptive Sync

Adaptive Sync technology addresses PC gaming issues caused by differing GPU and monitor update rates, such as "tearing" (displaying multiple frames simultaneously) and jerky motion from "v-sync". It allows the GPU to update the monitor the moment a new picture is ready, resulting in smoother, more responsive, tearing-free gaming.

Compatible Graphics Cards

• Operating system: Windows 11/10

• Graphic Card: R9 290/300 Series & R7 260 Series

  • AMD Radeon R9 300 Series

  • AMD Radeon R9 Fury X

  • AMD Radeon R9 360

  • AMD Radeon R7 360

  • AMD Radeon R9 295X2

  • AMD Radeon R9 290X

  • AMD Radeon R9 290

  • AMD Radeon R9 285

  • AMD Radeon R7 260X

• Processor A-Series Desktop and Mobility APUs

  • AMD A10-7890K

  • AMD A10-7870K

  • AMD A10-7850K

  • AMD A10-7800

  • AMD A10-7700K

  • AMD A8-7670K

  • AMD A8-7650K

  • AMD A8-7600

  • AMD A6-7400K

  • AMD RX 6500 XT

  • AMD RX 6600 XT

  • AMD RX 6700 XT

  • AMD RX 6750 XT

  • AMD RX 6800

  • AMD RX 6800 XT

  • AMD RX 6900 XT

  • AMD RX 6900 XT

5. HDR

HDR Settings in Windows 10 system.

Steps

1. Right-click on the desktop, and enter Display settings.

2. Select the display/monitor.

3. Select an HDR-capable display under Rearrange your displays.

4. Select Windows HD Color settings.

5. Adjust Brightness for SDR content.

ℹ️ Note: Windows 10 edition is required. Always upgrade to the most updated version. The link below is for further information from the Microsoft official website: https://support.microsoft.com/en-au/help/4040263/windows-10-hdr-advanced-color-settings

ℹ️ Note: To switch off the HDR function, please disable it from an Input device and its content. Inconsistent HDR settings between the input device and monitor may cause unsatisfying images.

6. Technical Specifications

Picture/Display

Connectivity

Convenience

Stand

6.1 Resolution & Preset Modes

ℹ️ Note: Please note that your display works best at the native resolution of 3840 x 2160. For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display.

7. Power Management

If you have a VESA DPM compliance display card or software installed on your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Definition

The following setup is used to measure power consumption on this monitor:

• Native resolution: 3840 x 2160

• Contrast: 50%

• Brightness: 70%

• Color temperature: 6500k with full white pattern

ℹ️ Note: This data is subject to change without notice.

8. Customer care and warranty

8.1 Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub-pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired and/or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. To qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub-pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

Types of Pixel Defects

Pixel and sub-pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub-pixel defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub-pixels that are always lit or 'on'. Meaning, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are three types of bright dot defects: One lit red, green, or blue sub-pixel.

One lit red, green or blue sub pixel.

Black Dot Defects

Black dot defects appear as pixels or sub-pixels that are always dark or 'off'. Meaning, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

To qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub-pixel defects exceeding the tolerances listed in the following tables.

ℹ️ Note: 1 or 2 adjacent sub pixel defects = 1 dot defect

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.

For an extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.

For the Warranty Period please refer to Warranty Statement in the Important information manual.

If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair, and return service, however, the user will be responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.

Philips Customer Care Center number listed below.

**Proof of original purchase and extended warranty purchase required.

ℹ️ Note: Please refer to the Important information manual for the regional service hotline, which is available on the Philips website support page.

9. Troubleshooting & FAQs

9.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem persists after you have tried these solutions, contact a Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is plugged into the power outlet and the back of the monitor.

• First, ensure that the power button on the rear of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.

• Make sure the signal cable is properly connected to your computer.

• Make sure the monitor cable has no bent pins on the connecting side. If yes, repair or replace the cable.

• The Energy Saving feature may be activated Screen says.

• Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

• Check to see if the monitor cable has bent pins.

• Make sure the computer is turned on.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps.

• Disconnect the monitor from mains power source immediately for safety.

• Contact with Philips customer service representative immediately.

Imaging Problems

Image vibrates on the screen

• Check that the signal cable is properly securely connected to the graphics board or PC.

The image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

• Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LED panel technology. In most cases, the "burn-in" "after-imaging" or "ghost imaging" will disappear gradually over some time after the power has been switched off.

• Always activate a moving screen saver program when you leave your monitor unattended.

• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

• Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" "after-imaging" or "ghost imaging" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

The image appears distorted or the text is fuzzy or blurred.

• Set the PC's display resolution to the same mode as the monitor's recommended screen native resolution.

Green, red, blue, dark, and white dots appear on the screen

• The remaining dots are a normal characteristic of the liquid crystal used in today's technology, Please refer to the pixel policy for more detail.

The "power on" light is too strong and is disturbing

• You can adjust the "power on" light using the power LED Setup in OSD Main Controls.

For further assistance, refer to the Service contact information listed in the Important information manual and contact a Philips customer service representative.

9.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 3840 x 2160.

• Unplug all cables, then connect your PC to the monitor that you used previously.

• In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in the box labeled 'desktop area', move the sidebar to 3840 x 2160 pixels.

• Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

• Restart your computer and repeat steps 2 and 3 to verify that your PC is set at 3840 x 2160.

• Shut down your computer, disconnect your old monitor, and reconnect your Philips LED monitor.

• Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for an LED monitor?

Ans.: Recommended refresh rate in LED monitors is 60 Hz. In case of any disturbance on the screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and .icm files) when you first install your monitor. Follow the instructions in your user manual, and monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".

Q5: What if I get lost when I am making monitor adjustments via OSD?

Ans.: Simply press the button, then select [Reset] to recall all the original factory settings.

Q6: Is the LCD screen resistant to scratches?

Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q7: How should I clean the LCD surface?

Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q8: Can I change the color setting of my monitor?

Ans.: Yes, you can change your color setting through OSD control as per the following procedures.

• Press the button to show the OSD (On Screen Display) menu.

• Press the button to select the option [Color] then press the button to enter the color setting, there are three settings as below.

  1. Color Temperature: The settings are as follows: Native, 5000K, 6500K, 7500K, 8200K, 9300K, and 11500K. With settings in the 5000K range the panel appears "warm, with a red-white color tone", while a 11500K temperature yields "cool, blue-white toning".

  2. sRGB: This is a standard setting for ensuring the correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc).

  3. User Define: The user can choose his/her preferred color setting by adjusting red, green, and blue colors.

ℹ️ Note: A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. The neutral temperature is white, at 6504K.

Q9: Can I connect my LED monitor to any PC, workstation, or Mac?

Ans.: Yes. All Philips LED monitors are fully compatible with standard PCs, Macs, and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q10: Are Philips LCD monitors Plug-and-Play?

Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 11/10, Mac OSX.

Q11: What is Image Sticking, Image Burn-in, After Image, or Ghost Image in LCD panels?

Ans.: Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

• Always activate a moving screen saver program when you leave your monitor unattended.

• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

⚠️ Warning: Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" "after-image" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor monitor works best at its native resolution of 3840 x 2160. For the best display, please use this resolution.

Q13: How to unlock/lock my hotkey?

Ans.: Please press the button for 10 seconds to unlock/lock the hotkey. Doing so will display "Attention" to show the unlock/lock status.

Q14: Where can I find the Important information manual mentioned in EDFU?

Ans.: Important information manual can be downloaded on the Philips website support page.

9.3 Multiview FAQs

Q1: Can I enlarge the PIP sub-window?

Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press the button to enter the OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.

Q2: How to listen to Audio, independent of a video?

Ans.: Normally the audio source is linked to the main picture source. If you want to change audio-source input, you can press the button to enter the OSD menu. Select your preferred [Audio Source] option from the [Audio] main menu.

Please note that the next time you turn on your display, the display will by default select the audio source you chose last time. In case you want to change it again, you need to go through the above steps to select your new preferred audio source, which then will become the "default" mode.

Q3: Why do the sub-windows flicker when I enable PIP/PBP?

Ans: It's because the sub-windows video source is interlace timing (i-timing), please change the sub-window signal source to progressive timing (P-timing).