ZKTECO Aura12 Smart Intercom User Manual

Q: How do I connect the intercom to the router/modem?
A: Use an Ethernet cable to connect the intercom to the router/modem following the provided example.

Q: How many power options are available for the Aura12?
A: There are two power options available for the Aura12 – direct connection to a power adapter or using PoE Splitter with Ethernet cable with higher current ratings.

Due to ongoing improvements in our products, ZKTeco cannot guarantee this installation guide precisely matches the referenced product’s current specifications.

What’s in the Box

Overview

Aura12

Back Plate

Device Installation

Tools needed
To install the device you must have:

Screwdriver: To install the screws to fasten the DM10 or the back plate/back box of Aura12 on the wall.

Pencil: To mark the installation height.
Electric Drill: To drill holes according to the mounting template.
Measuring tape: To measure the installation height.

Ethernet Cable: To connect the device to a router/modem.

Note: Tools not included. Must be provided by the installer.

Install on the wall via back plate

Affix the mounting template sticker to the wall, and drill holes according to the mounting diagram. The recommended distance of the intercom’s camera from the ground is 59 inches. The user can adjust the height according to the actual needs.
Connect the back box on the wall using wall mounting screws. Take out the Foam Padding cotton and stick it on the back box.

After passing the wires through the wiring hole and connecting them to the intercom, attach the intercom to the back box from top to bottom.
Fasten the intercom to the back box with a security screw.

Install on the wall via back box

Affix the mounting template sticker to the wall, and drill holes according to the mounting diagram. The recommended distance of the intercom’s camera from the ground is 59 inches. The user can adjust the height according to the actual needs.
Connect the back box on the wall using wall mounting screws. Take out the Foam Padding cotton and stick it on the back box.

After passing the wires through the wiring hole and connecting them to the intercom, attach the intercom to the back box from top to bottom.
Fasten the intercom to the back box with a security screw.

Standalone Installation

Ethernet Connection

Connect the intercom to the router/modem with an Ethernet cable as shown in the example below:

Power Connection

There are two power options for this intercom as shown in the figure below.

Mode 1: Connect directly to the power adapter

Mode 2: Power the device through the PoE Splitter.

Recommended AC adapter: 12V, 3A

To share the power with other devices, usa an AC adapter with higher current ratings.

DM10, Lock Relay Connection

The intercom can communicate with the DM10 via RS485.The system supports both Normally Opened Lock and Normally Closed Lock. The NO LOCK (normally opened at power on) connects to the ‘NO’ and ‘COM’ terminals, and the NC LOCK (normally closed at power on) connects to the ‘NC’ and ‘COM’ terminals.
For reference, NC connection is shown in the diagram bellow.

Aura12 is successfully provisioned when the screen shows a few resident test buttons.

Note: These buttons are not connected to any particular residents initially, so testing should be done by adding residents using the Whoo Admin Console and pairing an Aura12 to one of the test resident buttons.

Tapping on a button will call that resident. Alternatively, long pressing the button will prompt you to enter a keyless access entry code to open the door (the keyless access code for a specific button can be found in the Whoo app home screen).

Activation

You will need to activate the Aura12 with the Whoo platform first.

Whoo Console

Log into the Whoo Admin Console at www.console.whoo.ai or simply use your phone to scan the QR code below:
Click on Installation Pending (if not logged as an Admin)

Find the building & door being installed in the list and click on Configure Entrance.

Now, follow these steps:

Confirm Entrance Information.

Upload Electric Room Photos.
Upload Entrance Photo.
Use the dropdown to indicate which relay(s) are being used and then test on Aura12(see below).

Click on Get Activation Code and enter it on the Aura12 Installation screen.

Aura12

Tap on Update Software (this may take up to 5 min).

Tap on Test: IP Address to make sure there is a good internet connection.
Tap on Test buttons for the Relays that are being used.
This will activate the doorstrike(s) so the installer can verify that the hardware is connected properly.
Enter the Activation Code.

Attachment 1
This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received,including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

“This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.”

1600 Union Hill Rd., Alpharetta GA 30005
Phone: (862) 505 – 2101 | Fax: (862) 204 – 5906 | info@zktecousa.com | www.zktecousa.com

Copyright 2020 ZKTeco Inc. ZKTeco Logo and ZKTeco USA Logo have registered trademarks of ZKTeco or a related company.
All other products and company names mentioned are used for identification purposes only and may be tradearks of their respective owners. All specifications are subject to change without notice. All rights reserved

Documents / Resources

ZKTECO Aura12 Smart Intercom [pdf] User Manual
Aura12 Smart Intercom, Aura12, Smart Intercom, Intercom

References

User Manual

ZKTECO Aura12 Smart Intercom

Product Usage Instructions

Frequently Asked Questions