ZEBRA EM45 Enterprise Mobile User Guide

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include but are not limited to, working on an ESD mat and ensuring the operator is properly grounded.

Pull the cardholder out of the device.
Flip the cardholder over.

Place the SIM card end, with contacts facing up, into the cardholder.
Rotate the SIM card down.

Press the SIM card down into the cardholder and ensure that it seats properly.
Flip the cardholder over and re-install the cardholder.

Activating an eSIM

Use an eSIM on the EM45. Before using it, activate the eSIM

NOTE: Before adding an eSIM, contact your carrier to obtain the eSIM service and its activation or QR code.

On the device, establish an internet connection via Wi-Fi or cellular data with an installed SIM card.
Go to Settings.
Touch Network & internet > Mobile Networks.
Touch + next to SIMs if a SIM card is already installed, or touch SIMs if there is no SIM card installed.
The Mobile network screen displays.
Select:
- MANUAL CODE ENTRY to enter the activation code, or
- SCAN to scan the QR code to download the eSIM profile.
  The Confirmation!!! dialog box displays.
Touch OK.
Enter the activation code or scan the QR Code.
Touch NEXT.
The Confirmation!!! dialog box displays.
Touch ACTIVATE.
Touch Done.
The eSIM is now active

Deactivating an eSIM

Turn off an eSIM temporarily and re-activate it later.

On the device, establish an internet connection via Wi-Fi or cellular data with an installed SIM card.
Touch Network & internet > SIMs.

In the Downloaded SIM section, touch the name of the eSIM to deactivate.
Touch Use SIM switch to turn off the eSIM.
Touch Yes.
The eSIM is deactivated.

Erasing an eSIM Profile

Erasing an eSIM profile removes it completely from the EM45.

NOTE: After erasing an eSIM from the device, you cannot use it again.

On the device, establish an internet connection via Wi-Fi or cellular data with an installed SIM card.
Touch Network & internet > SIMs.
In the Downloaded SIM section, touch the name of the eSIM to erase.

Touch Erase.
The Erase this downloaded SIM? message displays.
Touch Erase.
The eSIM profile is erased from the device.

Installing the microSD Card

The microSD card slot provides secondary, non-volatile storage. For more information, refer to the documentation provided with the microSD card and follow the manufacturer’s recommendations for use. It is strongly recommended that you format the microSD card on the device before use.

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

Pull the card holder out of the device.
Place the microSD card, contact end first, with contacts facing up, into the cardholder.

Rotate the microSD card down.
Press the card down into the cardholder and ensure that it seats properly.
Re-install the cardholder.

Charging the Device

The USB-C port allows charging, data transfer to a host computer, and connection to USB peripherals.

Plug a compatible charger into a wall outlet.
Connect the cable to your device.

Protecting Your Device

Securing your device enhances privacy and safeguards personal information from unauthorized access.

Adding a Fingerprint Lock

Protect your device with your fingerprint.

Go to Settings > Security > Fingerprint.
The Choose a screen lock screen displays.
Select the backup locking method you want to use for the lock screen.
- Pattern
- PIN
- Password
Follow the screen prompts to register your finger and activate the fingerprint lock.

When unlocking your device with your finger, place the registered finger on the Power key.

Setting Up Face Authentication

Protect your device with your face.

Go to Settings > Security > Face Unlock.
The Choose a screen lock screen displays.
Select the backup locking method you want to use for the lock screen.
- Face Unlock + Pattern
- Face Unlock + PIN
- Face Unlock + Password
Follow the screen prompts to authenticate your face.
When unlocking your device with your face, turn on the screen and look at the front camera.

Setting a Screen Lock

Protect your device with a screen lock.

Go to Settings > Security > Screen lock.
The Choose a screen lock screen displays.

Select the backup locking method you want to use for the lock screen.
- Swipe
- Pattern
- PIN
- Password
Follow the screen prompt on how to set a lock.

Service Information

Repair services using Zebra-qualified parts are available for at least five years after the end of production and can be requested at zebra.com/support.

Terms of Use

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Customer Support

2024/08/08 ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: zebra.com/informationpolicy.
COPYRIGHTS: zebra.com/copyright.
PATENTS: ip.zebra.com.
WARRANTY: zebra.com/warranty.
END USER LICENSE AGREEMENT: zebra.com/eula

Documents / Resources

	ZEBRA EM45 Enterprise Mobile [pdf] User Guide EM45 Enterprise Mobile, EM45, Enterprise Mobile, Mobile
	ZEBRA EM45 Enterprise Mobile [pdf] User Guide UZ7EM45A2, UZ7EM45A2, em45a2, EM45 Enterprise Mobile, EM45, Enterprise Mobile, Mobile

References

User Manual

Getting Started

Features

Installing the SIM Card