Yes, both Phone number and E-mail address are workable for register. For Apple phone, the Apple ID can login in directly. The account only used to identify the code. We ensure to protect your private data

: 1. Please scan the QR code on the color box or instruction manual to download the App. 2.For Android system, please go to Google Play and input “Bird Lover” to search the App then download. For IOS system, please go to App Store and input “Bird Lover Feeder” to search the App then download.

A: iOS≥V10.0 version, Android≥V5.0 version.

A: Please push the reset button and hold for 5 seconds. To make sure the red light flash rapidly. Then open the App and add the device under the App guiding step by step.

A: No, at present, only 2.4Ghz WiFi signal is workable

A: Only one account can connect the Smart Bird Feeder. If the device have been occupied by other account, but you don’t know whom, please contact your directly seller to help you deal with it.

A: Important: Every one who wants to be shared or use this Smart Bird Feeder, the one should install this “Bird Lover” App. And you have below methods to share the device: 1.Share the device by add other’s App account name. 2.Add others account to your family group. 3.Give your account name and code for others to login in

A:The App language is sync to your phone system language. So you don’t worry about you will don’t understand the App language. Only the AI recognition result is English and Chinese dual languages.

A:It is low power consumption camera. Plus the solar panel power incharge, it can maintains the daily energy consume in sunny day. If the battery drain too fast you should check: 1. If you check the camera with App too often? 2. If the camera always wake up due to too many birds visiting? 3. If the WiFi performance is good or not? Once the camera lost WiFi or WiFi is too weak, the camera will scouring the WiFi signal again and again, till the power used up.

A:1. Please confirm you have input the TF card or purchased the I cloud storage. 2. Please make sure if you have allowed the “Recording Settings.”

A: 1. Enter the main page find “Me” on the left bottom, then click icon “ ” to turn on&off “Enable Notifications”. You also can setting a schedule for “Do-Not Disturb Schedule” at the same interface. 2. Turning on&off the “Motion Detection” at the GUI interface. 3. Turning on&off the “Detection Alarm Settings” on the Setting interface

A:The result accuracy depends on the angle and clarity of the bird pictures. To ensure get a correct result please ensure the picture is clear enough. The identify features (bird’s head, tail wings or pattern on feathers are not covered by obstacles. The bird should occupies the main position of the picture. Try to capture the best moment to recognize the bird if the previous recognition accuracy rate is too low. lf there are two or more bird species in one picture the identified result will be the one on the main position.