Verkada AW33 Wireless Access Controller Installation Guide

Verkada AW33 Wireless Access Controller

INSTALLATION GUIDE

This install guide covers unboxing, registration/setup, antenna preparation, mounting, and connecting cabling for the AW33-HW-NA wireless access control panel. Status and signal-strength LEDs help confirm boot status and radio signal quality.

Quick Setup & Mounting Steps

1. For easy registration and setup, scan the QR code on the product. If you prefer manual registration, go to verkada.com/start.
2. Remove the protective caps on the LTE SMA connectors and install the antennas.
3. Use the T10 Security Torx screwdriver to loosen the Security Screw on the bottom.
4. Slide the Mount Plate downward and separate the Mount Plate from the device.
5. Install wall anchors and screws to secure the mount plate to the wall. Use the bubble level to assist with leveling before tightening screws.
6. Route cables using one of the options: through the wall (central hole on the mount plate), through the top (remove top cable cover), or through the bottom (remove bottom cable cover and route wires through the opening on the bottom of the mount plate).
7. Plug the wires into the device. Ensure the device is powered on and set the mic to the desired operating state.
8. Engage the mounting pegs on the Mount Plate and push down to lock the device in place.
9. Tighten the Security Screw on the bottom to secure the device.

Introduction

What’s in the Box

What you’ll need

• A smartphone or laptop
• 1/4 inch (6.5mm) drill bit for wall anchors (if using mount plate)
• 1/8 inch (3mm) drill bit for pilot holes (if using mount plate)
• A Cat5 or Cat6 Ethernet cable with a 0.2-0.25 inch diameter (5-6.5mm)

Connect

For easy registration and setup, scan the QR code on the product.
If you prefer to manually register your product, please proceed to:
verkada.com/start

Overview

Mount plate details

A. Wall/Ceiling/Square Junction Box  (4 inches / 101.6 mm)
B. Single Gang Junction Box
C. Round Junction Box (4 inches / 101.6 mm) and ( 3½ inches / 88.9 mm)
D. Double Gang Junction Box
E. European Junction Box

Status LED Behaviors

Solid Orange
Panel is on and booting up.

Flashing Orange
Panel is updating firmware.

Solid Blue
Panel is running and online.

Flashing Blue
Panel is running and offline.

Solid Green
Panel is running on battery and online.

Flashing Green
Panel is running on battery and offline.

Signal Strength LED Behaviors

If all LEDs are lit, the connection is optimal.

Fewer lights indicate a weaker signal. Try adjusting the antenna position for better signal strength.

Installation

External Sub-G Installation (Optional)*

To extend VLINK range for outdoor coverage, remove the Sub-G SMA cover and install ACC-WH-ANT-1.

Refer to the install guide for ACC-WH-ANT-1 for more details.

Preparation

Remove the protective caps on the LTE SMA connectors and install the antennas.

Use the T10 Security Torx Screwdriver to loosen the Security Screw on the bottom.

Slide the Mount Plate downward and separate the Mount Plate from the device.

Mounting (1/2)

Install wall anchors and screws to secure the mount plate to the wall. Use the bubble level to assist with leveling the device before tightening screws.

Cable Routing Options

Routing Through the Wall

Route the cables through the central hole on the mount plate.

Plug the wires into the device. Ensure device is powered on and set mic to desired operating state.

Routing Through the Top

Remove the Cable Cover from top of the device.

Use the T10 Security Screw to remove the Bubble Level.

Plug the wires into the device. Ensure device is powered on and set mic to desired operating state.

Remove the Cable Cover from bottom of the device.

Routing Through the Bottom

Remove the Cable Cover from bottom of the device.

Plug the wires into the device. Ensure device is powered on and set mic to desired operating state.

Ensure that the wires are routed through the opening on the bottom of the Mount Plate.

Mounting (2/2)

Engage the mounting pegs on the Mount
Plate and push down to lock the device in place.

Tighten the Security Screw on the bottom of the device to secure it.

Troubleshooting

• Device boot/update status (Status LED): Solid Orange = panel is on and booting up. Flashing Orange = panel is updating firmware. Solid Blue = running and online. Flashing Blue = running and offline. Solid Green = running on battery and online. Flashing Green = running on battery and offline.
• Weak radio signal: If fewer Radio Signal Strength LEDs are lit, the connection is weaker. Try adjusting the antenna position for better signal strength. If all LEDs are lit, the connection is optimal.
• External Sub-G option (if LTE extended outdoor coverage is needed): The guide notes an optional External Sub-G installation—remove the Sub-G SMA cover and install ACC-WH-ANT-1. Follow the ACC-WH-ANT-1 install guide for details.

Specification

Appendix

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

FCC Radiation Exposure Statement :

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 40cm between the radiator & your body. Any changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Professional Installation:

This device must be professionally installed. The intended use is generally not for the general public. It is generally for industrial and commercial use. Installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance and other FCC rules.

ISED Compliance

This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Supported Antennas:
This radio transmitter 26271-60B5601 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

UL 294 Listed (pending)

Attack Level: Level I
Endurance Level: Level I
Line Security Level: Level I
Standby Power Level: Level I

This device accepts PoE type A or B. Use only UL listed class 2 power supply. Certification testing completed using PHIHONG TECHNOLOGY CO LTD Model POE60U-BTB (Verkada ACC-POE-60WHS) File E127643. PoE supply is for indoor use only.

Electronic authorization details

– Mobile device operating system requirements: Apple iOS 16.0 or later, Google Android 3.1.6 or later
– Mobile app requirements: Verkada Pass App 4.7.13 or later
– User verification method: User ID and password
– Credential details: authentication/digital signature keys received from wireless electronic credential

CAN/ULC 60839-11-1 (pending)

Environmental Level: Indoor Grade assignment: Grade I

Support

Thank you for purchasing this Verkada product. If for any reason you’re experiencing issues or need assistance, please contact our 24/7 Technical
Support Team immediately.
Sincerely,
The Verkada Team
verkada.com/support