Vault Axis Smart Lock User Manual

Vault Axis Smart Lock

INTRODUCTION

LOCK STRUCTURE

IP RATING: IP65 L 35 X H 330 X W60
RECOMMENDED CLEARANCE: 65MM

INSTALLATION

INSTALLATION OVERVIEW

INSTALLATION DIAGRAM

1. Prepare the Door Profile:
   Follow the installation template to make the corresponding cutouts.
   
   IMPORTANT:
   Please note the template is for your reference only. For any customised backset options, or installation adjustments. please adjust the actual backset accordingly.
2. Mortice Installation
   1. Check and adjust the direction of the latch if needed.
      The latch should be facing the door closing direction.
   2. Install the mortice using the mortice screws.
      Orientation of the mortice and latch:
      The latch should always remain on top. and the deadbolt is on the bottom.
      To change the latch direction:
      
      
3. Handle Direction Adjustments
   According to the door opening direction, change the handle direction if needed.
   Step 1: Use the supplied Allen key to undo the screw on the bottom of the spindle hub.
   
   Step 3: !!!! VERY IMPORTANT !!!!
   Once the handle direction is set, rotate the spindle hub so that the orientation mark on the spindle hub points in the SAME direction as the handle (towards the door hindge).
   This has to be done on both the external and the internal handle.
   If the direction is wrong, it will prevent the lock from been locked properly!
   
4. Spindle Installation & Adjustments
   Step 1: Insert the spindle (the end with the spring-loaded pin) into the external spindle hub.
   
   Step 2: Insert the external handle through the cutouts on the door from the outside.
   !!!! VERY IMPORTANT !!!!
   Cut the spindle so it only protrudes above the internal door surface by 5mm.
   If the spindle is too long, it will prevent the lock from being locked properly!
   
5. External Lock Handle Installation
   1. Attach the silicone base pad to the base of the external handle.
   2. Fix the connection stud to the base of the external lock handle, make sure it is secured by using a plier.
   3. Lead the data cable through the data cable passage on the door.
   4. Double check and make sure the direction of the orientation mark on the spindle hub is pointing to the same direction as the handle.
      
      IMPORTANT:
      The direction of the spindle hub orientation mark must point in the same direction as the handle.
      
6. Internal Lock Handle Installation
   1. Attach the silicone base pad to the base of the internal handle.
   2. Connect the data cable. Make sure the waterproof cap is crewed-on and secured the connection. Hide the excessive cable inside the door profile.
   3. Check the alignment of the internal panel and the external panel. Then tightening the connection using the screws.
   4. Double check and make sure the direction of the orientation mark on the spindle hub is pointing to the same direction as the handle.
      
      IMPORTANT:
      The direction of the spindle hub orientation mark must point in the same direction as the handle.
      
7. Battery & Final Installation
   1. Make sure the battery is fully charged.
   2. Install the lithium battery into the battery compartment in the correct orientation. then install the battery cover and gently tighten the battery cover screw.
   3. Insert the silicone plug to cover the top connection screw hole.
      
8. Post Installation Checklist:
   1. Press down the handles on either side, the lock stays locked.
   2. Lift up the handles on either side, the deadbolt deloys.
   3. Press your thumb on the fingerprint scanner on either side, the lock powers up and engages the handle with the spindle. Press down the handle, the lock is unlocked.
   4. Insert the mechanical key into the keyhole, turn it by 90°, the handle engages the spindle. Press down the handle, the lock is unlocked.
      If fails at any step, please check:
      • The postion of the orientation notch on the spindle hub (refer to page 5).
      • The spindle length (refer to page 6).
        Once all checked, the installation is now completed.
        
        IMPORTANT:
        It is strongly recommended to keep the mechanical keys outside the premises for emergency backup.

OPERATION

REGISTRATION

Vault Smart Locks app can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play.

DOWNLOAD ON GOOGLE PLAY

CONNECT LOCK TO THE PHONE

1. Search for Vault Smart Locks in the app store.
2. Register a new account (phone number or email) or login with an existing account.
3. Touch the lock screen to light, click “+ Add Lock”.
4. The lock nearby will appear on the phone screen, Click “+”.
5. Re-name the lock as desired.
6. The lock is added successfully.
   

DOWNLOAD ON IOS (IPHONE)

ADD LOCKS

The Vault app supports multiple types of lock devices. To use a lock, it must first be added to the app while the lock is in Add Mode. If a lock has not yet been added, touching the keypad will automatically place it into Add Mode. If the lock has not been added via the app, the default PIN is 123456.

USER MANAGEMENT

BLUETOOTH MANAGEMENT

Check your bluetooth is on and working.. After connecting the phone to the door lock as above, Click “” to unlock. The phone must be within 5meters from the door lock.

BLUETOOTH MANAGEMENT

You can also unlock using passcodes. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock. Passcodes are divided into permanent, timed, one-time, custom, recurring, and erase. (You can share the Passcode to others for temporary or ongoing access).

SEND E-KEY

Click on the “ Send eKey” as shown in figure, you can send the eKey to other users of Vault to authorise unlocking (the receiver must have download the Vault app and set up an account) → Select e-key format (Timed, permanent, One-time, Recurring) → Enter recipient’s account of Vault app, set the name and effective time of the eKey. You can choose to allow remote unlocking, authorised administrator, as shown in figure → Send → The recipient’s account has Bluetooth unlock permission.

ADD CARD

The Vault app supports unlocking doors using a variety of fob cards. Before a fob card can be used, it must first be added to the lock. Fob cards must be added using the app while standing next to the lock. The validity period of each fob card can be set as permanent, time-limited, or recurring.

ADD FINGERPRINT

To unlock a door using a fingerprint, the fingerprint must first be added to the lock.
This process must be completed using the Vault app while standing next to the lock.
Each fingerprint can be assigned a validity period (permanent, time-limited, or recurring). The validity period can be modified at any time after it has been set.

ADD FACE

Face registration is not possible at distances greater than 1.2 metres. When adding a face, the red indicator light on the front panel will flash. Look directly at the camera and follow the on-screen prompts shown on the keypad: “6” flashing: turn your face to the right | “4” flashing: turn your face to the left | “8” flashing: look down | “2” flashing: look up When you hear the confirmation tone, face registration is complete.

Radar Sensor Sensitivity: The sensitivity of the radar sensor can be adjusted. Lower sensitivity requires you to stand closer to the lock for face recognition to activate. If the radar sensor is turned off, face recognition will be unavailable. However, pressing “9#” on the lock will temporarily enable the radar sensor. The sensor will automatically turn off again once face recognition is complete.

E-KEY MANAGEMENT

Click “ eKeys” to delete ekey, reset ekey, send and adjust the ekey and search the lock record.

PASSCODE MANAGEMENT

Click “ Passcodes”. All generated passwords can be viewed and managed in the password management module. This includes a password change, password deletion, password reset, and password unlock record.

UNLOCK RECORDS

Click “ Records” you can check your unlock record as shown in figure.

VAULT G5 GATEWAY MANAGEMENT (OPTIONAL)

The Vault lock is directly connected via Bluetooth, which is why it is not impacted by the network. The gateway is a bridge between smart locks and home WIFI networks.
Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.

ADD GATEWAY

LIGHT STATUS

PAIR THE GATEWAY WITH APP

1. Activate the APP.
   
2. Press “”
   
3. Select [Gateway]
   
4. Select G5
   
5. Plug in the gateway and power it on, while the light flashes alternately in red and blue.
   
6. Press “+” sign.
   
7. Add Gateway.
   
8. Select the network and fill in the password.
   
9. Add complete.

Notice: If times out, please power off and try it again.

MANUAL
After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway.

CUSTOMER SUPPORT

vaultsmartlocks.com.au