USmart Smart Lock Application
Product Information
The product is called Usmart Go and it is a smart lock. It comes with a mobile app called Usmart Go APP that allows users to manage the functions of the smart lock. The product supports various features such as fingerprint, password, and IC card access. It also has the ability to add and delete users, set security passwords for remote unlocking, create families, and customize lock settings.
Product Usage Instructions
Access Door Lock Function Management (No Networking Mode)
In the normal state:
- Press the return/exit/delete key #confirmation/input/ repeat voice broadcast
In the initialization state:
- To wake up the screen, press *#
To add an administrator:
- Select the desired authentication method (fingerprint, password, or IC card)
- After adding the administrator, access the door lock function management
- Press * to return to the next level or continue adding administrators
Add User, Delete User
In the initialization state:
- To wake up the screen, press *#
After adding an administrator, validate the administrator by pressing 1
To add user information:
- Press 1
- Enter the desired user information (fingerprint, password, or card)
- After successful operation, press 1 to return or continue adding ordinary users
To delete user information:
- Press 2
- Enter the fingerprint, password, card, or number of the user you want to delete
- After successful operation, press 1 to return or continue deleting users
Download App and Basic Setting
To download the Usmart Go app:
- Search for “USmart Go” on the Apple App Store or Google Play
- Download and install the app on your iOS or Android device
To perform basic settings:
- Registration and Login: You can register an account using your mobile phone or email. Input the required information and login to your account.
- Setting Security Password: Set a security password for remote unlocking by navigating to Menu > My Settings > Set security password.
- Create a Family: Associate your device with a family by navigating to Menu > My Families and following the instructions.
Lock Settings
To access lock settings:
- After adding an administrator, validate the administrator by pressing 3
To set the function:
- Press 1
- Follow the on-screen instructions to select the desired options
To adjust the volume:
- Press 2
- Select either increasing or decreasing the volume
To set the tone:
- Press 3
- Select either Chinese phonetics or English pronunciation
To set the timer:
- Press 4
- Enter the desired time in the format 20_year_month_day_time_minute
Note: Use the appropriate number keys to complete the set according to your actual use needs.
DOWNLOAD APP
- Search “USmart Go” on the Apple App Store or Google Play for your iOS/Android device.
BASIC SETTING
- Registration and login
Usmart Go users can register the account by mobile phone or Email which currently supports 200 countries and regions in the world.
- Setting Security Password
Set a security password for remote unlocking. Following the steps:
- Create a Family
Every device associated with a Family follows the steps to create a family:
ADD A LOCK ON APP
Open APP click the “+” button at the upper right corner, and choose the “Add Wi-Fi Device” item.
Press the “*#” button on the lock to enter the admin interface. Choose to enter the network pair mode. Go to the WLAN setting on your phone, and connect to the Wi-Fi with the name “CloudHome-XXXX-16”.
Go back to the App, choose the Wi-Fi of your home, and input the password. Click “Search device” and wait for a connection.
USMART GO FUNCTION
- Remote Unlock
Press the “doorbell” on the lock to trigger a remote unlock request, you’ll see a pop-up window on our app, enter your security password to unlock.
- Remark an User
Click the event list to remark an user
ACCESS VDOOR LOCK FUNCTION MANAGEMENT
ACCESS VDOOR LOCK FUNCTION MANAGEMENT (NO NETWORKING MODE)
In the normal state “*” return/exit/delete key “#” confirmation/input/repeat voice broadcast
ADD USER, DELETE USER
“*” return/exit/delete key “#” confirmation/input/repeat voice broadcast.
LOCK SETTINGS
“*” return/exit/delete key“#” confirmation/input/repeat voice broadcast
ADD AN ADMINISTRATOR
ACCESS DOOR LOCK FUNCTION MANAGEMENT
ACCESS DOOR LOCK FUNCTION MANAGEMENT (WITH NETWORKING MODE) OPTIONAL
“*” return/exit/delete key “#”confirmation/input/repeat voice broadcast
MAINTENANCE MENU
RESTORE FACTORY SETTINGS
- The card needle long presses the keyhole key for 5 seconds, and does not loosen.
Documents / Resources
 | Smart Lock Application |
References
- User Manualmanual.tools
we bought a u smart lock. after install the lock which is not performing properly because if I press lock sign on the front, it’s opening and if i press open button it’s closing. I installed app on the phone too. because if this issue I can’t do it from phone. Basically, when I press open it is closing and when I press close it is open. please help me. I was planning to use this lock in srilanka to operated from Canada.
My USmart Smart Lock's lock and unlock functions are reversed. When I press lock, it opens, and when I press open, it closes. How can I fix this?
It sounds like the motor direction of your USmart Smart Lock might be set incorrectly, causing the lock and unlock functions to be reversed. You can adjust this setting through the maintenance menu.
Please follow these steps to correct the motor direction:
This adjustment should resolve the issue of the lock and unlock functions being reversed, allowing you to operate the lock correctly both manually and through the app.
Read the full Q&A page
buenas tardes tengo una cerradura Digital c 100 china pero no e podido acceder a la cerradura digital por la aapp
Usmart go. por favor me ayuda explicando me quedó atenta
Usmart go. por favor me ayuda explicando me quedó atenta
How do I connect my C100 digital lock to the USmart Go app?
To connect your C100 digital lock to the USmart Go app, follow these steps based on the application manual:
*#to enter the administrator interface. Navigate to the wireless settings (usually by pressing1) and select "Add Device" or "Hotspot Mode" to start the network pairing.CloudHome-XXXX-16. Connect to this Wi-Fi network.If you cannot enter the menu on the lock, ensure you have first set an administrator fingerprint or code as described in the "Add Administrator" section of the manual.
Note: If your specific C100 model differs slightly in its menu structure, look for the "Wireless Settings" option after entering the admin mode with
*#.Read the full Q&A page
Buenos dias la app smart go no se deja programar es caso perdido
How do I program the USmart Go app for my smart lock?
If you are having trouble programming the USmart Go app, follow these steps to ensure a proper connection:
*#to enter the admin interface. Navigate to the network pairing mode (Manager Wireless > Add Wi-Fi).CloudHome-XXXX-16.If the app still fails to program, you may need to Restore Factory Settings by using a card needle to press and hold the keyhole reset button for 5 seconds until the lock resets.
Read the full Q&A page