TTLock C90 Smart Lock User Manual

TTLock C90 Smart Lock

 

Product introduction

Product parameters

Bluetooth standard	Bluetooth 5.0
Supported mobile phone	Android 4.3 / IOS 7.0 or above
Power supply mode	4 alkaline dry batteries
Low voltage alarm	4.8V
Voltage range	4.5~6V
Standby current	65 microamps
Working current	Less than 200 Ma
Unlocking time	≈ 1.5 seconds
Operating temperature	-20 ~ 70 ° C

Key type	Capacitive touch button
IC cards Capacity	Mifare M1 card 200
Unlocking Ways	App, password, fingerprint, IC card, mechanical key
Fingerprint head type	Semiconductor fingerprint head
Fingerprint capacity	120 pieces
FAR	＜0.001%
FRR	＜1.0%
Passwords Capacity	Custom and permanent password 150
	Other dynamic passwords 150

Product dimensions

Packing list (accessories in kind prevail, pictures are for reference only)

Installation Guide

Installation conditions

Door thickness 

• Door lock border ≥110 mm (thickness of inconsistent doors)
• 45mm≤door thickness ≤120mm( custom accessories are required when size exceeded)

Opening direction

Installation tool (for reference only)

Opening size diagram (for reference only)

Installation

1. Front panel
2. Mechanical key hole
3. Key hole cover
4. Type-C interface
5. Square shaft
6. Lock Mortise fixing screws
7. Lock Mortise
8. Back bottom plate
9. Rear base plate setting screws
10. Rear panel
11. AAA battery
12. Battery cover
13. Rear panel fixing screws

Handle direction change and square axis position adjustment
According to the actual needs of their own, with a screwdriver inserted into the iron plate arrow pointed to the round hole twist loose screws, according to the actual left or right open need to turn the handle 180 ° , and then tighten the screws. Warm Tips: Please do not disassemble the screws in the handle hole, disassembly caused by failure do not do warranty!

Installation steps

• Open mortise hole
  1. Draw a horizontal center line on the inside/outside side of the door 1 meter from the ground.
  2. Fold the opening template in half to make room for the holes, align the center line of the handle of the template with the horizontal line on the door, and draw the opening lines on the front and side of the door according to the requirements of the opening template.
• Install the lock mortise
  Insert the lock mortise into the opened door hole. Secure the lock mortise to the door with two self-tapping screws.
• Front panel installation
  Route the cables delivered with the front panel Align the square shaft with the square shaft hole of the lock core and stick close to the door body after insertion.
• Install front Panel
  1. Connect the power cables to the front and rear panels and plug them into the mortise hole.
  2. Keep the rear bottom plate close to the door body, and lock the rear bottom plate and front panel with three M5 screws at the same time.
• Rear panel installation
  Fit the rear panel to the rear bottom plate. At the same time, use two screws to fix and lock the rear bottom plate and the rear panel.
• Battery Installation
  Install the 4 AA batteries into the battery box and install battery cover.
• Debugging
  1. View the door lock operation guide after setting the door lock, test the door lock unlocking function.
  2. Turn the handle to check the flexibility of the front and rear handles.
  3. Insert the mechanical key and turn it clockwise to check whether it is normal to unlock the door.
• Replace Battery and Emergency unlock
  1. When the lock prompts that the battery power is low, the battery cover can be removed by pressing the button and replace battery.
  2. Plug into the external power supply through the Type-C interface for unlocking.

Function and Operation

1. Restore factory settings
   1. Press and hold the reset and clear button on the 10s rear panel, the door lock will return to the factory default, and the voice and light will be restored successfully.
   2. The factory default password is 123456, all fingerprint password card registration are cleared, and the operation record remains unchanged.
2. Low voltage alarm and battery replacement method 3.7.1 Battery Low voltage alarm
   1. When the battery is low-voltage, when unlock by fingerprint / password / card, and the door lock voice prompts “the voltage is too low, please replace the battery”.
   2. Battery replacement method Take out the old battery, put the new battery into the battery box according to the positive and negative pole alignment, and install the battery cover into the back panel after the power is normal.
3. USB emergency power supply and mechanical key unlock
   When the battery is out of power, use the 5v charging power bank +Type-c interface cable, which can unlock the lock; Or use a mechanical key to unlock.

TTLOCK APP MANUAL

Scan to download The App

Please read the manual carefully before installation and keep this manual at a secure place.

Please refer to sales agents and professionals for information not included in this manual.

Introduction

The App is a smart lock management software developed by Hangzhou Sciener Intelligent Control Technology Co., Ltd. It includes door locks, parking locks, safe locks, bicycle locks, and more. The App communicates with the lock via Bluetooth BLE, and can unlock, lock, firmware upgrade, read operation records, etc. The Bluetooth key can also open the door lock through the watch. The app supports Chinese, Traditional Chinese, English, Spanish, Portuguese, Russian, French, and Malay.

Registration and login

Users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.

1. Security question settings
   You will be taken to the security question settings page when registration is successful. When log in on a new device, the user can authenticate himself by answering the above questions.
2. Login authentication
   Log in with your mobile phone number or email account on the login page. The mobile phone number is automatically recognized by the system and does not input the country code. If you have forgotten your password, you can go to the passwords page to reset your password. When reset the password, you can receive a verification code from your mobile phone and email address.
   • When the account is logged in on the new mobile phone, it needs to be verified. When it is passed, you can log in on the new mobile phone. All the data can be viewed and used on the new mobile phone.
3. Ways of identifying
   There are two ways of security verification. One is the way to get the verification code via the account number, and the other is the way to answer the question. If the current account is set the “answer the question” verification, then when the new device is logged in, there will be an “answer question verification” option.
4. Login successful
   The first time you use the lock lock app, if there is no lock or key data in the account, the home page will display the button to add the lock. If there is already a lock or key in the account, the lock information will be displayed.

lock management

The lock must be added on the app before it can be used. The addition of a lock refers to the initialization of the lock by communicating with the lock via Bluetooth. Please stand beside the lock. Once the lock is added successful, you can manage the lock with the app including sending a key, sending a password, and so on.

When the lock is added, the adder becomes the administrator of the lock. At the same time, the lock cannot enter the setup mode by touching the keyboard. This lock can only be re-added after the current administrator has deleted the lock. The operation of deleting the lock needs to be done by Bluetooth beside the lock.

1. Lock adding
   The App supports multiple types of lock, including door locks, padlocks, safe locks, smart lock cylinders, parking locks, and bicycle locks. When adding a device, you must firstly select the lock type. The lock needs to be added to the app after entering the setting mode. A lock that has not been added will enter the setting mode as long as the lock key board is touched. The lock that has been added needs to be deleted on the App first.
   • The initialization data of the lock needs to be uploaded to the network. The data needs to be uploaded when the network is available to complete the entire whole adding process.
2. Lock upgrading
   User can upgrade the lock hardware on the APP. The upgrade needs to be done via Bluetooth next to the lock. When the upgrade is successful, the original key, password, IC card, and fingerprint can continue to be used .
3. Error diagnosis and time calibration
   Error diagnosis aims to help analyze the system problems. It needs to be done via Bluetooth beside the lock. If there is a gateway, the clock will be calibrated firstly through the gateway. If there is no gateway, it needs to be calibrated by the mobile phone Bluetooth.
4. Authorized administrator
   Only the administrator can authorize the key. When the authorization is successful, the authorized key is consistent with the administrator’s interface. He can send keys to others, send passwords, and more. However, the authorized administrator can no longer authorize others.

key management

After the administrator successfully adds the lock, he owns the highest administrative rights to the lock. He can send keys to others. Meanwhile he can increase the key management that is about to expire.

Click the type of lock it will show the time-limited ekey, one-time ekey and permanent ekey. Time-limited ekey: The ekey is valid for the specified time Permanent ekey: The ekey can be used permanently. One-time ekey: the ekey will be automatically deleted once it has been used.

1. Key management
   The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile he can search the lock record
2. Deadline warning
   System will show two colors for deadline warning. The yellow means close to expiring and the red means it has expired.
3. Search lock record
   The administrator can query the unlock record of each key.

passcode management

After inputting the passcode on the keyboard of the lock, press the unlock button to unlock. Passcodes are classified into permanent, time-limited, one-time, empty, loop, custom, etc.

1. Permanent passcode
   The permanent passcode must be used within 24 hours after it is generated, otherwise it will automatically expire.
2. Time-limited passcode
   The time-limited passcode can own an expiration date, which is a minimum of one hour and a maximum of three years. If the validity period is within one year, the time can be accurate to the hour; if the validity period is more than one year, the accuracy is month. When the time-limited passcode is valid, it should be used within 24 hours, otherwise it will automatically expire.
3. One-time passcode
   One-time passcode can only be used for one time, and which is available for 6 hours.
4. Clear code
   Clear code is used to delete all the passcodes the lock has set, and which is available for 24 hours.
5. Cyclic passcode
   The cyclic password can be reused within a specified time period, including daily type, weekday type, weekend type, and more.
6. Custom passcode
   User can set any passcodes and validity period he wants.
7. Passcode sharing
   The system add new communication ways of Facebook Messenger and WhatsApp to help users share the passcode.
8. Passcode management
   All generated passcodes can be viewed and managed in the password management module. This includes the right of changing the password, deleting the password, resetting the password, and unlocking the password .

Card management

You need to add the IC card first. The whole process needs to be done via the app beside the lock. The validity period of the IC card can be set, either permanent or time-limited.

All IC cards can be queried and managed through the IC card management module. The remote card issuance function is displayed in the case of a gateway. If there is no gateway, the item is hidden.

Fingerprint management

Fingerprint management is similar to IC card management. After adding a fingerprint, you can use the fingerprint to unlock the door.

Unlock via Bluetooth

App User can lock the door via Bluetooth and can also send the Bluetooth ekey to anyone.

1. Unlock by App
   Click the round button at the top of the page to unlock the door. Since the Bluetooth signal has a certain coverage, please use the APP within the certain area.

Attendance management

The APP is access control, which can be used for company attendance management. The app contains functions of employee management, Attendance statistics and so on. All 3.0 door locks have attendance functions. The normal door lock attendance function is turned off by default. The user can turn it on or off in the lock settings.

System setting

In the system settings, it includes touch unlock switch, group management, gateway management, security settings, reminder, transfer smart lock and soon.

Touch unlock setting determines whether you can open the door by touching the lock.

1. User management
   The user name and phone number can be seen in the user list. Click the customer you want to view to get the door lock information.
2. Key groups management
   In the case of a large number of keys, you can use group management module.
3. Transfer ad min rights
   The administrator can transfer the lock to other users or to the apartment (Room Master user). Only the account that manages the lock has the right to transfer the lock.
   After inputting the account, you will receive a verification code. Filling in the correct number, you will transfer successfully.
   The account of the apartment transfer receive must be the administrator account.
4. Lock recycling station
   If the lock is damaged and cannot be deleted, the lock can be deleted by moving it into the recycling station
5. Customer service
   The user can consult and give feedback through the Al customer service
6. About
   In this module you can check the app version number.

Gateway management

The Smart lock is directly connected via Bluetooth, that is why it is not attacked by the network. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.

1. Gateway adding
   Please add the gateway via APP:
   A Connect your phone to the WIFI network which the gateway is connected to. B Click the plus button in the upper right corner and input the WIFI passcode and gateway name. Click OK and input the passcode for authentication.
   C Press and hold the setting button on the gateway for 5 seconds. The green light indicate that the gateway has entered the add-on mode.
2. Manual
   After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway .

RF exposure statement

This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Warning
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Warranty Card

1.  The manual and warranty card are included in the factory default packaging for each product. After installation, please fill in the warranty card and keep it properly as the warranty certificate.
2. Full grantee: 1 year
3. The following are not covered by the warranty:
   1. Damage caused by accidental factors or human behavior and external forces including violent tampering, un-suitable voltage inputted.
   2. Force majeure caused by natural disasters, such as earthquake, fire, flood etc.
4. We charge corresponding fees for those beyond the warranty scope.
5. If the product fails, please contact the local distributor for repair, and write down the specific address, name, telephone number and fault phenomenon.

Maintenance Record
(Filled in by the maintenance staff)