Zyxel WSM20 AX1800 Dual-Band WiFi 6 System
Package Contents
- WSM20 Router/Satellite
- Power Adapters
- Ethernet Cable
- Wall Mounting Base
- Wall Mount Screw x2
- Anchor x2
- Declaration of Conformity
Support Information
USA: +1 800 255 4101, support@zyxel.com
EU: https://support.zyxel.eu
See the User's Guide at www.zyxel.com for more information, including customer support and safety warnings.
EU Importer: Zyxel Communications A/S, Gladsaxevej 378, 2. th. 2860 Søborg, Denmark. https://www.zyxel.com/dk/da/
UK Importer: Zyxel Communications UK Ltd., 2 Old Row Court, Rose Street, Wokingham, RG40 1XZ, United Kingdom (UK). https://www.zyxel.com/uk/en/
US Importer: Zyxel Communications, Inc, 1130 North Miller Street Anaheim, CA 92806-2001. https://www.zyxel.com/us/en/
Copyright © 2022 Zyxel and/or its affiliates. All Rights Reserved.
Quick Start Guide
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Connect the WSM20 Router to a Router/Modem with Internet Access
If you only have one WSM20 in your network, use it as a router.
1-1 Locate a power outlet within 100M of the router/modem to place the WSM20 router.
1-2 Use an Ethernet cable to connect the WSM20 router WAN port (with the WAN/LAN label) to your modem/router LAN port.
(Instructions also available in DE, ES, FR, IT, CZ, HU, PL, RO, SK, BG, RU, UA, TR, 繁體中文)
Setting Up the WSM20 Router
1-3 Plug in the power adapter and turn on the WSM20 router.
1-4 Wait until the WSM20 router LED is solid lake green. [Indicator Status: Lake Green - Device has fully started.]
1-5 Download the Multy App from Google Play or the App Store to your smartphone. After you download it, use your smartphone to connect to the QR code at the bottom of the WSM20 router.
1-6 Follow the app prompt to finish setting up the WSM20 router.
(Instructions also available in DE, ES, FR, IT, CZ, HU, PL, RO, SK, BG, RU, UA, TR, 繁體中文)
Setting up the WSM20 Satellite (Optional)
If you have two WSM20s, you can set up the Multy network.
2-1 After finishing setting up the WSM20 router, you will see the 'Add Another Multy?' screen on the app.
2-2 Press 'Add Multy' on the screen.
2-3 Follow the app prompt. Locate a power outlet within WiFi range of the WSM20 router.
2-4 Plug in the power adapter and turn on the WSM20 satellite.
2-5 Wait until the WSM20 satellite LED is solid lake green. [Indicator Status: Lake Green - Device has fully started.]
2-6 Press the WPS button on the WSM20 satellite. Release it when the WSM20 satellite LED blinks pink. [Indicator Status: Pink Blinking - WPS process in progress.]
2-7 Press 'Next' in the 'Press Sync Button' screen within 2 minutes. The WSM20 router LED blinks pink.
2-8 The WSM20 satellite LED is steady green when the connection is successful. [Indicator Status: Green - Good to go.]
(Instructions also available in DE, ES, FR, IT, CZ, HU, PL, RO, SK, BG, RU, UA, TR, 繁體中文)
LED Indicator Status
| LED | Status (WSM20 router / WSM20 satellite) | Description |
|---|---|---|
| Red | On | Device doesn't have Internet connection. (WSM20 router) / Device cannot connect to the WSM20 router. (WSM20 satellite) |
| Yellow | On | Device is upgrading firmware. |
| Yellow | Blinking | Device is resetting. |
| Pink | Blinking | WPS process in progress. |
| Lake Green | On | Device has fully started. |
| Lake Green | Blinking | Device is starting. Please wait. |
| Green | On | Good to go. |
| Green | Blinking | App set up process in progress. |
Quick Start Wizard
Open a web browser and enter http://Zyxelwifi.com, http://Zyxelwifi.net or 192.168.212.1.
Enter your Email and Password if you already have a myZyxel Cloud account. If not, you can create one by clicking 'Sign Up'.
Follow the screen instructions to give a name to your Multy M1, and configure its WiFi settings.
(Instructions also available in DE, ES, FR, IT, CZ, HU, PL, RO, SK, BG, RU, UA, TR, 繁體中文)
