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Telesystem UC-One Hosted VoIP Voicemail

Telesystem-UC-One-Hosted-VoIP-Voicemail-PRODUCT

Product Information

Specifications

  • Product: Voicemail System
  • Manufacturer: Telesystem
  • Access Methods: VoIP desk phone, external phone, UC-One desktop and mobile applications, UC with Webex desktop and mobile applications
  • Contact: 888.808.6111 | www.telesystem.us

Product Usage Instructions

Accessing Voicemail

  • From your Telesystem VoIP desk phone: Instructions here…
  • From an external phone: Instructions here…
  • From your Telesystem UC-One desktop application: Instructions here…
  • From your Telesystem UC-One mobile application: Instructions here…
  • From your Telesystem UC with Webex desktop application: Instructions here…
  • From your Telesystem UC with Webex mobile application: Instructions here…

Important Notes

Ensure you have your voicemail PIN (password) ready for access. Contact your system administrator or Telesystem for a PIN reset.

FAQ

Q: What should I do if I forget my voicemail PIN?

A: Contact your system administrator or Telesystem to reset your voicemail PIN.

Q: How can I get more information about my account?

A: For account-related queries, please consult your system administrator or contact Telesystem at 888.808.6111 or visit www.telesystem.us.

INTRODUCTION

  • The setup and maintenance of your voicemail box is an important part of your phone system.
  • You can access voicemail at the office, at home, or on the road as explained below.
  • Be sure you have your voicemail PIN (password) on hand, as this is required for access.
  • If you do not know your voicemail PIN, contact your system administrator or Telesystem to change it.

Usage Instructions

From your Telesystem VoIP desk phone

  • Use the Message key on your device to access the voicemail system. If applicable, follow the screen prompts to choose a specific line before connecting to its voicemail box.
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

From an external phone

  • Call 567-661-0003Telesystem-UC-One-Hosted-VoIP-Voicemail-FIG-1
  • Enter your mailbox number followed by #
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC-One desktop application

  • Select the Dialpad
  • Input your extension or phone number in the Start New call field then call it from the phone or app
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC-One mobile application

  • Tap MenuTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-2
  • TapTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-3
  • Tap MoreTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-4
  • TapTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-5
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC with Webex desktop application

  • Select the voicemail sectionTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-6
  • Select the call voicemail button near the top middle of the screenTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-7 to initiate the voicemail call
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

From your Telesystem UC with Webex mobile application

  • In the Calling tab, tap DialTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-8
  • TapTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-9
  • TapTelesystem-UC-One-Hosted-VoIP-Voicemail-FIG-10
  • When prompted, enter your PIN then follow the prompts to manage your voicemail.

Other notes about voicemail

  • Voicemail passwords must be 4-8 digits long.
  • Voicemails will automatically be deleted after 30 days unless they are archived.
  • By default, voicemail notifications will be sent to your phone (desk or UC). If you would like to have voicemails sent to your email, please contact Telesystem.
  • The feature availability of voicemail and the UC application depends on the features deployed on your account. For questions about your account, please talk with your system administrator.
  • 888.808.6111 www.telesystem.us

Documents / Resources

Telesystem UC-One Hosted VoIP Voicemail [pdf] User Guide
UC-One Hosted VoIP Voicemail, UC-One Hosted VoIP Voicemail, Hosted VoIP Voicemail, VoIP Voicemail, Voicemail

References

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