Google Fi Manuals & User Guides

User manuals, setup guides, troubleshooting help, and repair information for Google Fi products.

Tip: include the full model number printed on your Google Fi label for the best match.

Google Fi manuals

Latest posts, featured manuals, and retailer-linked manuals for this brand tag.

Switch billing plans

August 11, 2021
Switch billing plans At any time, you can request to switch your Google Fi plan with the Google Fi mobile app  or at fi.google.com. How to switch your plan Important: The switch from Simply Unlimited to Unlimited Plus happens immediately.…

Stop your Google Fi service temporarily

August 11, 2021
Stop your Google Fi service temporarily You can suspend, or pause, your Google Fi service for a short period of time. You can easily resume your service at any time. If you haven't resumed service after three months, it will…

Your Google Fi billing cycle

August 11, 2021
Your Google Fi billing cycle You’ll receive a copy of your monthly billing statement via email when it becomes available. The statement will also be available in the Google Fi app and on the website. Learn how to find and…

Plan for your upcoming trip

August 11, 2021
Plan for your upcoming trip When you get a Gmail message about an international flight, Fi automatically checks your mobile coverage. You'll see a notification in your Fi app that lets you know if you're covered. For service costs, check international rates.…

Understand your Google Fi bill

August 11, 2021
Understand your Google Fi bill You’ll receive your billing statement via email 2 days after the end of each billing cycle. You can see the statement in the Google Fi app or on the website as soon as the billing…

Send and receive emails over text message

August 11, 2021
Send and receive emails over text message Receive texts via email gateway When you use Messages by Google as your default messaging app, you can get emails delivered as texts to your phone. Your email-to-text address is your 10 digit Fi…

Start a Google Fi device protection claim

August 11, 2021
Start a Google Fi device protection claim Things to know before you start your claim Before you file a claim for a device that has stopped working, try rebooting it. You can also try some troubleshooting steps to fix common…

See your call and text history

August 11, 2021
See your call and text history Your call and text history is a detailed list of every call and text you've made and received across all your Google Fi devices. You can see your history only on the Google Fi…

Trade in or upgrade your phone

August 11, 2021
Trade in or upgrade your phone If you want to trade your current phone for a Fi phone, or upgrade your Fi phone to the newest model, use Fi's trade-in program. Learn how to trade in or upgrade your phone…

Set up and manage eSIM

August 11, 2021
Set up and manage eSIM When you turn on your Pixel phone for the first time, follow the steps on your screen to activate Google Fi and set up your eSIM. If you've already set up your phone or skipped activation, follow…