BT Commitments Assurance Office CAO Manual Instructions
The Commitments Assurance Office (CAO) Manual: Annex 3 provides detailed procedures for handling Quick Checks and Breach Investigations related to Commitments and Governance Protocol. Learn about the phases of the process, including Triage Stage, Quick Check Stage, Full Breach Investigation, and Reporting Findings. The CAO adapts the investigation process as necessary for efficiency while ensuring transparency with stakeholders.