SUNGROW COM100D-EU Smart Communication Box
Specifications
- Type: COM100D-EU
- Configuration: Includes the Logger1000A-EU, switch-mode power supply, surge protection device, micro circuit breaker, and lighting device inside
- Communication Manner: Support of 4G, WLAN, and Ethernet communication
Product Usage Instructions
Installation
- Ensure the product is only installed by professional technicians.
- Follow the guidelines provided in the manual for proper installation.
- Connect the necessary communication interfaces (4G, WLAN, Ethernet).
Operation
- Power on the Smart Communication Box.
- Access the interface using the appropriate communication method.
- Follow the user manual instructions for operating the device.
Maintenance
- Regularly check for any physical damage or loose connections.
- Keep the device clean and free from dust accumulation.
- Refer to the manual for any specific maintenance tasks recommended by the manufacturer.
FAQ
- Q: Can I install the product myself?
- A: The product must only be installed by professional technicians to ensure proper setup and safety.
- Q: How do I update the product manual?
- A: Users can obtain the latest manual from support.sungrowpower.com or sales channels for updated information.
- Q: What communication methods are supported?
- A: The Smart Communication Box supports 4G, WLAN, and Ethernet communication methods.
About This Manual
The manual mainly contains the product information, as well as guidelines for installation, operation, and maintenance. The manual does not include complete information about the photovoltaic (PV) system. Readers can get additional information at www.sungrowpower.com or on the webpage of the respective component manufacturer.
Validity
This manual is valid for the following models: · COM100D-EU
It will be referred to as “COM100” hereinafter unless otherwise specified.
Type Description
Type
COM10 0D-EU
Configuration
Includes the Logger1000A-EU, switch-mode power supply, surge protection device, micro circuit breaker, and lighting device inside
Communication Manner
Support of 4G, WLAN and Ethernet communication
The Logger1000A-EU is referred to as the “Logger1000” for short unless otherwise specified.
Target Group
This manual is intended for professional technicians who are responsible for installation, operation, and maintenance of inverters, and users who need to check inverter parameters.
The product must only be installed by professional technicians. The professional technician is required to meet the following requirements:
· Know electronic, electrical wiring and mechanical expertise, and be familiar with electrical and mechanical schematics.
· Have received professional training related to the installation and commissioning of electrical equipment.
· Be able to quickly respond to hazards or emergencies that occur during installation and commissioning.
· Be familiar with local standards and relevant safety regulations of electrical systems.
· Read this manual thoroughly and understand the safety instructions related to operations.
How to Use This Manual
Please read this manual carefully before using the product and keep it properly at a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization. Contents of this manual may be periodically updated or revised, and the actual product purchased shall prevail. Users can obtain the latest manual from support.sungrowpower.com or sales channels.
Security Declaration
For details on the product’s network security vulnerability response process and vulnerability disclosure, please visit the following website: https://en.sungrowpower.com/securityvulnerability-management.
Symbols
This manual contains important safety instructions, which are highlighted with the following symbols, to ensure personal and property safety during usage, or to help optimize the product performance in an efficient way. Please carefully understand the meaning of these warning symbols to better use the manual.
DANGER Indicates high-risk potential hazards that, if not avoided, may lead to death or serious injury.
WARNING Indicates moderate-risk potential hazards that, if not avoided, may lead to death or serious injury.
CAUTION Indicates low-risk potential hazards that, if not avoided, may lead to minor or moderate injury.
III
NOTICE Indicates potential risks that, if not avoided, may lead to device malfunctions or financial losses.
“NOTE” indicates additional information, emphasized contents or tips that may be helpful, e.g., to help you solve problems or save time.
Safety Instructions
When installing, commissioning, operating, and maintaining the product, strictly observe the labels on the product and the safety requirements in the manual. Incorrect operation or work may cause: · Injury or death to the operator or a third party. · Damage to the product and other properties.
WARNING · Do not perform any operation on the product (including but not limited to,
handling, installing, powering on, or maintaining the product, performing electrical connection, and working at heights) in harsh weather conditions, such as thunder and lightning, rain, snow, and Level 6 or stronger winds. SUNGROW shall not be held liable for any damage to the device due to force majeure, such as earthquakes, floods, volcanic eruptions, mudslides, lightning strikes, fires, wars, armed conflicts, typhoons, hurricanes, tornadoes, and other extreme weathers. · In case of fire, evacuate from the building or product area and call the fire alarm. Re-entry into the burning area is strictly prohibited under any circumstances.
NOTICE · Tighten the screws with the specified torque using tools when fastening the
product and terminals. Otherwise, the product may be damaged. And the damage caused is not covered by the warranty. · Learn how to use tools correctly before using them to avoid hurting people or damaging the device. · Maintain the device with sufficient knowledge of this manual and use proper tools.
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1 Safety Instructions
User Manual
· The safety instructions in this manual are only supplements and cannot cover all the precautions that should be followed. Perform operations considering actual onsite conditions.
· SUNGROW shall not be held liable for any damage caused by violation of general safety operation requirements, general safety standards, or any safety instruction in this manual.
· When installing, operating, and maintaining the product, comply with local laws and regulations. The safety precautions in this manual are only supplements to local laws and regulations.
· During the product transport, installation, wiring, maintenance, etc., the materials and tools prepared by users must meet the requirements of applicable local laws and regulations, safety standards, and other specifications. SUNGROW shall not be held liable for any damage to the product caused by the adoption of materials and tools that fail to meet the above-mentioned requirements.
· Operations on the product, including but not limited to, handling, installing, wiring, powering on, maintenance, and use of the product, must not be performed by unqualified personnel. SUNGROW shall not be held liable for any damage to the product resulting from operations done by unqualified personnel.
· Where the transport of the product is arranged by users, SUNGROW shall not be held liable for any damage to the product that is caused by users themselves or the third-party transport service providers designated by the users.
· SUNGROW shall not be held liable for any damage to the product caused by the negligence, intent, fault, improper operation, and other behaviors of users or third-party organizations.
· SUNGROW shall not be held liable for any damage to the product arising from reasons unrelated to SUNGROW.
1.1 Unpacking and Inspection
WARNING
· Check all safety signs, warning labels and nameplates on devices.
· The safety signs, warning labels and nameplates must be clearly visible and cannot be removed or covered before the device is decommissioned.
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1 Safety Instructions
NOTICE
After receiving the product, check whether the appearance and structural parts of the device are damaged, and check whether the packing list is consistent with the actual ordered product. If there are problems with the above inspection items, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time.
1.2 Installation Safety
DANGER Make sure there is no electrical connection before installation. Make sure to avoid the water and electricity wiring in the wall before drilling.
CAUTION Improper installation may cause personal injury! · When moving the product, be aware of the product weight and keep the
balance to prevent it from tilting or falling.
NOTICE
Before operating the product, please check and ensure that tools to be used have been maintained regularly.
1.3 Electrical Connection Safety
DANGER
Before electrical connections, please make sure that the product is not damaged. Otherwise, it may cause danger!
Before electrical connections, please make sure that the product switch and all switches connected to the product are set to “OFF”, otherwise electric shock may occur!
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1 Safety Instructions
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DANGER
· Be sure to use special insulation tools during cable connections. · Note and observe the warning labels on the product, and perform operations
strictly following the safety instructions. · Respect all safety precautions listed in this manual and other pertinent
documents.
WARNING
Damage to the product caused by incorrect wiring is not covered by the warranty. · Electrical connection must be performed by professionals. · Check the power cord and confirm that the identifier is correct before
connecting it. · All cables used shall comply with the requirements of local laws and
regulations, and must be firmly attached, properly insulated, and adequately dimensioned.
NOTICE Comply with the regulations related to the local grid during wiring.
1.4 Operation Safety
DANGER · When the product is running, do not touch its enclosure. · When the product is running, do not touch any wiring terminal of the product.
Otherwise, electric shock may occur. · When the product is running, do not disassemble any parts of the product.
Otherwise, electric shock may occur.
1.5 Maintenance Safety
DANGER Unauthorized modification or use of parts not sold or recommended by SUNGROW may result in fires and electric shocks.
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1 Safety Instructions
CAUTION
To prevent misuse or accidents caused by unrelated personnel, post prominent warning signs or demarcate safety warning areas around the product to prevent accidents caused by misoperation.
NOTICE
· To avoid the risk of electric shock, do not perform any other maintenance operations beyond this manual. If necessary, contact SUNGROW for maintenance. Otherwise, the losses caused are not covered by the warranty.
· If a fault occurs, only restart the device after the fault is cleared. Otherwise, the fault may expand, and the device may be damaged.
1.6 Disposal Safety
WARNING Please scrap the product in accordance with relevant local regulations and standards to avoid property losses or casualties.
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Product Description
2.1 Function Introduction
COM100 integrates the hardware and software functions of Logger1000. It applies to gridconnected scenarios below 540 V, mainly including industrial, commercial, and residential scenarios. It supports various networking modes and installation methods, and is equipped with protections. It features flexible networking, auxiliary maintenance, and easy operations.
2.2 Performance Characteristics
Flexible Networking
· Support of RS485, Ethernet and WLAN communication · Support of access by various environment sensors, smart energy meters, and meteo
stations · Support of IV curve online diagnosis with iSolarCloud
Auxiliary Maintenance
· Support of batch inverter parameter setting and software upgrading · Support of remote desktop function · Support of grid control instruction and power factor control · Support of local real-time monitoring · Support of automatic search and allocation of inverter address
Easy Operation
· Equipped with lighting device for ease of night maintenance · Plastic enclosure, lighter weight and easier installation
2.3 Networking Application
The COM100 can monitor running information of the PV system in real time and transfer the information to the background. The COM100 can be connected to iSolarCloud via Ethernet, WLAN or 4G network.
User Manual
2 Product Description
WARNING The device is a professional product. Non-professionals are strictly prohibited to install and operate this device.
2.4 Product Introduction
Appearance
figure 2-1 Appearance 7
2 Product Description
User Manual
Item A
B
Name Hangers
Waterproof terminals
Description 4, for ease of installation
For details about the definition, refer to 4.1 Waterproof Terminal Description.
Dimensions
The following figure shows the dimensions of COM100:
figure 2-2 Dimensions of COM100 (mm)
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Mechanical Mounting
WARNING Respect all local standards and requirements during mechanical installation.
3.1 Unpacking and Inspection
Check that all components have been delivered based on the packing list in the package. The delivered components shall include:
Item A B C D E
F
G
figure 3-1 Packing List
Name COM100 Documents Cable tie Hexagon bolt assembly Expansion bolt
Terminal resistor
OT terminal
Description –
Quick installation manual, delivery inspection report, packing list, warranty card, and certificate
12, used for binding the cables
4, M6 x 45, used for wall-mounting to fasten the device on the metal surface
6, M6 x 60, used for wall-mounting to fasten the device on the concrete wall
6 x 120 Note: If there are more than 15 devices connected on the RS485 bus, it is recommended to connect a 120 terminal resistor in parallel on the A and B lines at the head of the bus
Used for grounding connection
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3 Mechanical Mounting
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3.2 Location Requirements
· With the ingress of protection IP66, the COM100 can be installed both indoors and outdoors (more often).
· Operating temperature : -30 °C to +60 °C. Ambient humidity: 0% to 95%, without condensation. If otherwise, the internal components will be damaged.
· Take anti-moisture and anti-corrosion measures.
3.3 Installation Tools
Installation tools include but are not limited to the following recommended ones. If necessary, use other auxiliary tools on site.
3.4 Installation Method
COM100 can be installed on a wall or mounted on a pole. WARNING
Be aware of the weight of the COM100 throughout the installation process! The device may tilt or fall off due to inappropriate operation and cause personal injury!
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User Manual
3 Mechanical Mounting
3.4.1 Wall-Mounting
Mount the COM100 onto the concrete wall or metal surface according to onsite conditions.
DANGER Avoid drilling holes in the utility pipes and/or cables attached to back of the wall!
NOTICE Operation personnel should wear goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes.
The following figure shows the installation dimensions of the COM100.
3.4.1.1 Concrete Wall
step 1 Select an appropriate installation surface. step 2 Mark positions for drilling holes with a marker.
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3 Mechanical Mounting
step 3 Drill the holes with a drill according to the marks made before.
User Manual
step 4 Use a rubber hammer to secure all the expansion bolts in the delivery accessories to the holes.
step 5 Use the nuts, flat washers, and spring washers in the delivery accessories to fix COM100 on the installation surface.
– – End
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User Manual
3.4.1.2 Metal Surface
step 1 Select an appropriate installation surface. step 2 Mark positions for drilling holes with a marker.
3 Mechanical Mounting
step 3 Drill the holes with a drill according to the marks made before.
step 4 Use the hexagon bolts and nuts in the delivery accessories to fix COM100 on the installation surface.
step 5 Check and ensure that the COM100 is firmly in place. – – End
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3 Mechanical Mounting
User Manual
3.4.2 Pole-Mounting (Optional)
COM100 can be mounted on a pole. If this scheme installation is needed, contact SUNGROW for the design drawings.
Accessories supplied with the COM100 include matching screw assembly, nuts, brackets, clamps, etc.
The installation procedure is as follows:
step 1 Anchor the COM100 to the mounting-brackets with the screw assembly via the mounting hangers, as shown in the figure below.
step 2 Fix the mounting-brackets to the pole with clamps and nuts.
– – End 14
User Manual
3 Mechanical Mounting
3.5 Magnetic Base Antenna Connection (Optional)
COM100 has a built-in antenna. If COM100 is installed in a container, a magnetic base antenna must be purchased to remove signal shielding.
step 1 Release the 4 screws on the front side of the COM100 and open the front cover of the cabinet.
step 2 Unscrew the built-in antenna of COM100.
step 3 Loosen the “RF” waterproof terminal on the bottom of the COM100.
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3 Mechanical Mounting
User Manual
step 4 Lead the antenna through the “RF” waterproof terminal, and secure clockwise the nut at the end of the antenna to the corresponding terminal on the bottom of the Logger1000.
step 5 Place the sucker antenna base on a metal surface outside the container. – – End
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Electrical Connection
4.1 Waterproof Terminal Description
figure 4-1 Waterproof Terminals on Bottom of COM100
table 4-1 Description of Waterproof Terminals
No. Tag
Description
A
RF
Reserved, antenna waterproof terminal
B
AI/DI
AI/DI waterproof terminal
C
DI/DRM
DI/DRM waterproof terminal
D
RS485-1
RS485 waterproof terminal
E
ETH
Ethernet waterproof terminal
F
RS485 -2/IOM
RS485/IO waterproof terminal
G
PLC
PLC waterproof terminal
Recommended Cable Specifications
–
Cable Type –
2 (1 – 1.5) mm2 2 (0.75 – 1.5) mm2 –
2 (0.75 – 1.5) mm2 3 (4 – 10) mm2
Outdoor anti-ultraviolet twisted pair with a shielding layer
CAT5 outdoor anti-ultraviolet cable with a shielding layer
Outdoor anti-ultraviolet twisted pair with a shielding layer
Outdoor anti-ultraviolet wire
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4 Electrical Connection
No. Tag
Description
Recommended Cable Specifications
Waterproof terminal for
H
AC (100
100 VAC 277 VAC
2 (1 – 1.5) mm2
277V)
power supply
I
–
Waterproof and
dustproof ventilation
–
valve
J
–
Reserved
–
4.2 Internal Structure
The internal structure of the COM100 is shown in the following figure.
User Manual
Cable Type Outdoor anti-ultraviolet wire –
No.
Description
A
Logger1000A-EU
B
Switch-mode power supply,and 24VDC power supply
C
Surge protection device
D
Miniature circuit breaker, used to connect/disconnect the external 220VAC power supply
E
Lighting device, turn on the light before opening the front cover of the cabinet for ease of night maintenance
F
Grounding terminal
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User Manual
4 Electrical Connection
4.3 Preparation Before Cable Connection
step 1 Release the 4 screws on the front side of the COM100 and open the front cover of the cabinet, as shown in the figure below.
step 2 Insert the Micro-SIM card into the slot below the Logger1000 inside the COM100.
Micro-SIM Card Requirements · Size: 12mm × 15mm. · Recommended SIM card provider: Telekom, Vodafone, T-Mobile, or O2. · Ensure that the SIM card has been properly configured the monthly data plan.
NOTICE
If using a nano-SIM card with an adapter, ensure that the nano-SIM is properly seated, and is correctly oriented to avoid improper insertion, difficulty in removing the SIM, or potential damage to the device.
If the SIM card is protected with a personal identification number (PIN), insert the SIM into a smart device and unlock it using the PIN code first. Contact the smart device manufacturer or SIM card provider if you need further assistance.
table 4-2 Monthly data required
Device Connected
Monthly Data Required
Inverter
Number of inverters × 25 MB + 25 MB
Optimizer
Number of optimizers × 0.52 MB + 130 MB
Meter and meteo station Number of meters and meteo stations × 12.5 MB + 12.5 MB
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4 Electrical Connection
User Manual
For detailed information about the SIM card and estimated data usage, refer to the Logger1000A-EU user manual.
step 3 Turn the power switch inside the COM100 to “OFF”
– – End
4.4 Ground Connection
step 1 Strip the insulation cover of the grounding cable and crimp the stripped cable to the OT terminal. step 2 Fasten the grounding cable in the sequence of cross recessed fastener assembly, OT terminal,
and grounding hole.
Item A B C D
– – End
Description M4 x 10 cross recessed fastener assembly Flat washer Spring washer OT terminal
4.5 External AC Power Supply Connection
COM100 is designed with an external AC power port at the bottom of the external 220 V AC power breaker, as shown in the figure below.
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User Manual
4 Electrical Connection
step 1 Loosen the two screws in the figure below and open the baffle.
step 2 Loosen the “AC (100 277V)” waterproof terminal, and insert the external power supply cable through the waterproof terminal into the corresponding terminal on the miniature circuit breaker inside the COM100.
step 3 Strip and connect the cable to the corresponding terminal inside the COM100.
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4 Electrical Connection
step 4 Install the baffle and use a screwdriver to fasten the screws.
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step 5 Fasten the “AC (100 277V)” waterproof terminal. – – End
4.6 RS485 Port
When connecting the inverter to external devices with the RS485 communication cable, make sure that the external devices are protected against lightning.
4.6.1 Connect to Device with RS485 Port
RS485 communication terminals inside the COM100 are located at the bottom of the Logger, including A1B1, A2B2, and A3B3.
Communication cable specification:
Cable RS485 cable
Type Outdoor ultraviolet protection shielded twisted pair (STP)
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User Manual
4 Electrical Connection
step 1 Loosen the “RS485-1” or “RS485-2/IOM” waterproof terminal on the bottom of the COM100.
step 2 Lead the RS485 cable through the “RS485” waterproof terminal. Strip the cable jacket and insulation layer of the communication cable with a wire stripper respectively.
NOTICE
RS485A is connected to port A and RS485B is connected to port B.
step 3 Connect the stripped cable to the RS485 ports of the Logger1000, as shown in the figure below.
step 4 Fasten the “RS485-1” or “RS485-2/IOM” waterproof terminal. – – End
4.6.2 Connect to Device with RJ45 Port
Communication cable specification:
Cable ETH communication cable
Type Outdoor STP Ethernet cable
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4 Electrical Connection
User Manual
step 1 Loosen the “RS485-1” or “RS485-2/IOM” waterproof terminal on the bottom of the COM100.
step 2 Lead the Ethernet cable through the “RS485-1” or “RS485-2/IOM” waterproof terminal. Strip the insulation layer of the communication cable with an Ethernet wire stripper.
table 4-3 Correspondence Between Wire Colour and Pin of RJ45 Connector
Pin
Color
Pin
Color
1
White-orange
5
White-blue
2
Orange
6
Green
3
White-green
7
White-brown
4
Blue
8
Brown
step 3 Insert the stripped communication cable into the RJ45 connector in the correct order, and crimp it with a crimping tool.
step 4 Insert the RJ45 connector of the Ethernet communication cable into the “ETH” port of the Logger1000.
step 5 Fasten the “RS485-1” or “RS485-2/IOM” waterproof terminal. – – End
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User Manual
4 Electrical Connection
4.7 Ethernet Connection
The COM100 can be connected to the background of the PV system via the Ethernet port, and the communication protocol is standard Modbus TCP or IEC104.
step 1 Prepare an Ethernet cable of proper length.
step 2 Insert one end of the cable into the port of the Ethernet switch and the other end to the “ETH” port of the Logger1000 inside the COM100.
step 3 Set IP address of the ETH port to be within the same network segment as that of the background monitoring system.
figure 4-2 Connecting to Background of PV System
NOTICE
Default IP of the “ETH”: 12.12.12.12.
– – End
4.8 External DC Power Supply Connection
The internal 24V DC power supply can be connected via the “24V IN” and “24V OUT” ports at the bottom of the Logger. The rated output power is 10W and the maximum power is 12W. The COM100 can supply the connected external device with 24V DC power.
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4 Electrical Connection
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step 1 Loosen an unused waterproof terminal on the bottom of the COM100.
step 2 Lead the DC cable through the waterproof terminal. Strip the protective layer and insulation layer by appropriate length with a wire stripper.
step 3 Insert the stripped DC cable into the port “24V OUT +” and “24V OUT -” of the Logger1000.
step 4 Fasten the waterproof terminal. – – End
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Commissioning
5.1 Inspection Before Commissioning
No.
Item
1
All cables are intact, well insulated, and appropriately dimensioned
2
All cables are connected correctly and firmly
3
The polarity of the power supply cable is correct. The ground cable is reliably grounded
Seal the gaps at the bottom of the waterproof terminals 4
with fireproof mud
Result
5.2 Commissioning Steps
If all the foregoing items meet requirements, start the COM100 for the first time and proceed as follows.
No.
Step
Result
1
Inspect before commissioning.
2
Turn the miniature circuit breaker inside the COM100 to ON.
Check whether the status of indicators on Logger1000
3
inside the COM100.
4
Close the front cover of the COM100 and tighten the screws.
Enable WLAN on the PC and connect it to the wireless
network of the built-in Logger1000 (no password
required). The wireless network name is SG-X, where X is
5
the SN of the Logger1000, which can be checked on the
shell of Logger1000.
Enter 11.11.11.1 in the address bar of IE or Chrome
browser and log in the Web.
Make sure the communication cable connecting the
6
device and the COM100 is firmly in place. Close the DC circuit breaker of the inverter to ensure that the inverter is
supplied with power.
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5 Commissioning
No. 7 8
9
10 11
User Manual
Step Configure related parameters referring to the user manual of Logger1000.
If Logger1000 automatically obtains the address, the DHCP must be enabled on the router.
Set the iSolarCloud address as needed. The default server is European Server. Users in other regions select International Server. Check the data of SUNGROW string inverter for correctness on Realtime Values interface. Create new plants via the iSolarCloud App and check the iSolarCloud data for correctness.
Result
The auto search function is available for SUNGROW residential inverters and string inverters only whose addresses are automatically allocated.
Devices of other types, such as Smart Energy Meter and box-type substation, can be connected to Logger1000 inside the COM100 by clicking Add Device.
Addresses of the devices connected to the same communication port should be different from each other.
Save the settings after operation. Otherwise, the settings will not take effect.
When creating a new plant on the iSolarCloud App, users can scan the QR code on the front label on the Logger1000 or manually input the S/N to add communication equipment. For details, refer to the iSolarCloud App User Manual . Scan the QR code below to obtain the iSolarCloud App User Manual .
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WEB Interface
6.1 Operating Environment Requirements
Item System Browser Min. resolution CPU
Parameter WIN7 and above, Mac OS IE11 and above, Chrome45 and above, Safari11 and above 1366 x 768 CPU frequency higher than 2.5 GHz
6.2 PC Network Configuration
The COM100 and the PC can communication via the Ethernet or WLAN, and the corresponding network configuration is as follows:
Communication Method
(ETH) Ethernet
WLAN
Configuration
WEB Address
Set the IP address of the PC and the COM100 to the same network segment. The IP address of the COM100 is 12.12.12.12. Therefore, the IP address of the PC should be set to 12.12.12.125, and the subnet mask is 255.255.255.0.
Enable WLAN of the PC. Search for the wireless network name of the Logger1000 and connect to it.
12.12.12.12 11.11.11.1
Note: Access the WEB page in either of the methods according to actual conditions.
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6 WEB Interface
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6.3 Login Steps
This section provides a brief overview of the login procedure for the Web UI, specifically using a WLAN connection.
step 1 On your PC, navigate to the wireless network settings, and connect to Logger1000’s network.
The SSID follows the format “SG-[device S/N number]”] (for example, SGA1234567890). The serial number (S/N) can be found on the Logger1000’s front label.
This wireless network does not require a password for connection.
step 2 Open your web browser and enter 11.11.11.1 in the address bar and press [Enter] to navigate to Logger1000’s Web UI.
step 3 Log in as a O&M user.
To enhance account security, the Logger1000 web interface defaults to a login page starting from firmware version P005 onwards. O&M users are required to enter their username to log in. The default username for O&M user is “maintain”, and the default password remains unchanged.
Enter your login credentials based on the page displayed.
If… The Web UI navigates to the login page.
The Web UI displays the page General Information.
Then… a. Enter the username: maintain. b. Enter the default password: pw1111. c. Click Login. a. In the upper right of the page, click Login
to open the dialog box. b. Enter the default password: pw1111. c. Click Login.
After logging in, the Web UI defaults to the interface with O&M user permissions.
– – End
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User Manual
6 WEB Interface
It is recommended to change the password after initial login. To change your password, on the Web UI, click O&M User > Modify Password.
Not changing the default password can lead to unauthorized access, and continued use of the initial password increases the risk of theft and hacking. Additionally, loss of the password can prevent access to the device, potentially causing losses to the power station. In these cases, SUNGROW shall not be liable for any losses incurred due to non-compliance with the recommended security practices.
6.4 Interface Introduction
Users may perform the following operations after entering the WEB interface.
Operation Create new plant
Path
1. Click About on the WEB interface to obtain the QR code. 2. Scan the QR code with the iSolarCloud App and create new plants according to the prompt information.
Manual and Website
iSolarCloud App User Manual http://support.sungrowpower.com/web/productList?f=3&directoryId=233
Configure Logger
–
Logger1000A-EU User Manual https://support.sungrowpower.com/productDetail?directoryId=1561886793213054977
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Appendix
7.1 Technical Parameters
Parameter Basic data Supported Device Number Communication RS485 interface Ethernet Digital Input Analog Input
Operation Band
WLAN(AP Mode) Power supply AC input Power consumption Night light for maintenance Ambient conditions Operating Temperature Storage Temperature Allowable relative humidity range Max. operating altitude Protection class Mechanical parameters Dimensions (W x H x D) Weight
Installation
Box material
COM100D-EU
Max. 30
3 1 x RJ45, 10/100/1000Mbps 5, Max. 24V dc 4, support 4 ~ 20 mA or 010 V dc LTE(FDD): B1, B3, B7, B8, B20, B28A LTE(TDD): B38, B40, B41 GSM: B3/B8 802.11 a/b/g/n/ac; HT20/40/80MHz; 2.4GHz/5GHz
100 VAC – 277 VAC, 50 Hz / 60 Hz Typ. 30 W, Max. 40 W < 1 W
-30 °C ~ +60 °C -40 °C ~ +70 °C
0%~95% ,non-condensing
4000m IP66
460 mm x 315 mm x 126 mm 4.9 kg Wall mounted,Bracket mounted,Pole mounted, outdoor and indoor PC
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User Manual
7 Appendix
Parameter
Cable specification
General Data Support for software updates
COM100D-EU AC cable: outdoor UV protection cable of 1-1.5 mm2, outside diameter 13~18mm RS485 cable: outdoor UV protection shielded twisted pair (STP) of 0.75-1.5 mm2, outside diameter 6~18mm Ethernet: CAT5 cable, outdoor UV protection shielded, outside diameter 6~18mm AI and DI: outdoor UV protection cable of 0.75 mm2, outside diameter 4.5~6mm
2 years
7.2 Dry Contact Cable Requirements
The wiring cable used for each COM100 dry contact needs to meet the requirements in the following table.
Dry Contacts RS485 AI DI Ethernet
Specification Requirements Use outdoor UV rated twisted pair with a shielding layer. The recommended cable diameter is 0.75 1.5 mm2. The maximum wiring distance should be less than 1000 m. The recommended cable diameter is 0.75 mm2. The recommended maximum wiring distance is 10 m. The recommended cable diameter is 0.75 mm2. The recommended maximum wiring distance is 10 m.
Use cat5e or network cable of higher specification. Communication distance should be less than 100 m.
7.3 Quality Assurance
When product faults occur during the warranty period, SUNGROW will provide free service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and date. In addition, the trademark on the product shall be undamaged and legible. Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
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7 Appendix
User Manual
Conditions
· After replacement, unqualified products shall be processed by SUNGROW. · The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: · The free warranty period for the whole machine/components has expired. · The device is damaged during transport. · The device is incorrectly installed, refitted, or used. · The device operates in harsh conditions beyond those described in this manual. · The fault or damage is caused by installation, repairs, modification, or disassembly
performed by a service provider or personnel not from SUNGROW. · The fault or damage is caused by the use of non-standard or non-SUNGROW
components or software. · The installation and use range are beyond stipulations of relevant international
standards. · The damage is caused by unexpected natural factors.
For faulty products in any of above cases, if the customer requests maintenance, paid maintenance service may be provided based on the judgment of SUNGROW.
Product data such as product dimensions are subject to change without prior notice. The latest documentation from SUNGROW should take precedence in case of any deviation.
7.4 Contact Information
In case of questions about this product, please contact us.
We need the following information to provide you the best assistance: · Model of the device · Serial number of the device · Fault code/name · Brief description of the problem
For detailed contact information, please visit: https://en.sungrowpower.com/contactUS
34
Sungrow Power Supply Co., Ltd.
www.sungrowpower.com
M-D-000332
Documents / Resources
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SUNGROW COM100D-EU Smart Communication Box [pdf] User Manual COM100D-EU Smart Communication Box, COM100D-EU, Smart Communication Box, Communication Box, Box |
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SUNGROW COM100D-EU Smart Communication Box [pdf] Installation Guide COM100D-EU Smart Communication Box, COM100D-EU, Smart Communication Box, Communication Box |
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Sungrow COM100D-EU Smart Communication Box [pdf] Installation Guide COM100D-EU, COM100D-EU Smart Communication Box, Smart Communication Box, Communication Box, Box |