SUNGROW COM100D-EU Smart Communication Box User Manual
This document provides comprehensive instructions for the SUNGROW COM100D-EU Smart Communication Box, covering installation, operation, maintenance, safety, and technical specifications.
About This Manual
This manual contains product information and guidelines for installation, operation, and maintenance of the COM100D-EU Smart Communication Box. It does not cover the entire photovoltaic (PV) system. For additional information, visit www.sungrowpower.com or the manufacturer's website.
Validity
This manual is valid for the following models:
- COM100D-EU (referred to as "COM100" hereafter)
Type Description
| Type | Configuration | Communication Manner |
|---|---|---|
| COM100D-EU | Includes the Logger1000A-EU, switch-mode power supply, surge protection device, micro circuit breaker, and lighting device inside | Support of 4G, WLAN and Ethernet communication |
The Logger1000A-EU is referred to as "Logger1000".
Target Group
This manual is intended for professional technicians responsible for installation, operation, and maintenance of inverters, and users who need to check inverter parameters. Professional technicians must meet the following requirements:
- Possess knowledge of electronic, electrical wiring, and mechanical expertise, and be familiar with electrical and mechanical schematics.
- Have received professional training related to the installation and commissioning of electrical equipment.
- Be able to respond quickly to hazards or emergencies during installation and commissioning.
- Be familiar with local standards and relevant safety regulations of electrical systems.
- Thoroughly read and understand the safety instructions.
How to Use This Manual
Please read this manual carefully before using the product and keep it accessible. All content is owned by SUNGROW. No part may be reprinted without authorization. Content may be updated; the actual product prevails. Obtain the latest manual from support.sungrowpower.com or sales channels.
Security Declaration
For details on network security vulnerability response, visit: https://en.sungrowpower.com/security-vulnerability-management.
Symbols
This manual uses the following symbols to highlight important safety instructions:
Contents
- Safety Instructions
- Unpacking and Inspection
- Installation Safety
- Electrical Connection Safety
- Operation Safety
- Maintenance Safety
- Disposal Safety
- Product Description
- Function Introduction
- Performance Characteristics
- Networking Application
- Product Introduction
- Mechanical Mounting
- Unpacking and Inspection
- Location Requirements
- Installation Tools
- Installation Method
- Wall-Mounting
- Concrete Wall
- Metal Surface
- Pole-Mounting (Optional)
- Magnetic Base Antenna Connection (Optional)
- Wall-Mounting
- Electrical Connection
- Waterproof Terminal Description
- Internal Structure
- Preparation Before Cable Connection
- Ground Connection
- External AC Power Supply Connection
- RS485 Port
- Connect to Device with RS485 Port
- Connect to Device with RJ45 Port
- Ethernet Connection
- External DC Power Supply Connection
- Commissioning
- Inspection Before Commissioning
- Commissioning Steps
- WEB Interface
- Operating Environment Requirements
- PC Network Configuration
- Login Steps
- Interface Introduction
- Appendix
- Technical Parameters
- Dry Contact Cable Requirements
- Quality Assurance
- Contact Information
1 Safety Instructions
When installing, commissioning, operating, and maintaining the product, strictly observe the labels on the product and the safety requirements in the manual. Incorrect operation or work may cause:
- Injury or death to the operator or a third party.
- Damage to the product and other properties.
Do not perform any operation on the product (including but not limited to, handling, installing, powering on, or maintaining the product, performing electrical connection, and working at heights) in harsh weather conditions, such as thunder and lightning, rain, snow, and Level 6 or stronger winds. SUNGROW shall not be held liable for any damage to the device due to force majeure, such as earthquakes, floods, volcanic eruptions, mudslides, lightning strikes, fires, wars, armed conflicts, typhoons, hurricanes, tornadoes, and other extreme weathers.
In case of fire, evacuate from the building or product area and call the fire alarm. Re-entry into the burning area is strictly prohibited under any circumstances.
Tighten the screws with the specified torque using tools when fastening the product and terminals. Otherwise, the product may be damaged. And the damage caused is not covered by the warranty.
Learn how to use tools correctly before using them to avoid hurting people or damaging the device.
Maintain the device with sufficient knowledge of this manual and use proper tools.
1.1 Unpacking and Inspection
- Check all safety signs, warning labels and nameplates on devices.
- The safety signs, warning labels and nameplates must be clearly visible and cannot be removed or covered before the device is decommissioned.
After receiving the product, check whether the appearance and structural parts of the device are damaged, and check whether the packing list is consistent with the actual ordered product. If there are problems with the above inspection items, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time.
1.2 Installation Safety
Make sure there is no electrical connection before installation.
Make sure to avoid the water and electricity wiring in the wall before drilling.
Improper installation may cause personal injury!
- When moving the product, be aware of the product weight and keep the balance to prevent it from tilting or falling.
Before operating the product, please check and ensure that tools to be used have been maintained regularly.
1.3 Electrical Connection Safety
Before electrical connections, please make sure that the product is not damaged. Otherwise, it may cause danger!
Before electrical connections, please make sure that the product switch and all switches connected to the product are set to "OFF", otherwise electric shock may occur!
- Be sure to use special insulation tools during cable connections.
- Note and observe the warning labels on the product, and perform operations strictly following the safety instructions.
- Respect all safety precautions listed in this manual and other pertinent documents.
Damage to the product caused by incorrect wiring is not covered by the warranty.
- Electrical connection must be performed by professionals.
- Check the power cord and confirm that the identifier is correct before connecting it.
- All cables used shall comply with the requirements of local laws and regulations, and must be firmly attached, properly insulated, and adequately dimensioned.
Comply with the regulations related to the local grid during wiring.
1.4 Operation Safety
- When the product is running, do not touch its enclosure.
- When the product is running, do not touch any wiring terminal of the product. Otherwise, electric shock may occur.
- When the product is running, do not disassemble any parts of the product. Otherwise, electric shock may occur.
1.5 Maintenance Safety
Unauthorized modification or use of parts not sold or recommended by SUNGROW may result in fires and electric shocks.
To prevent misuse or accidents caused by unrelated personnel, post prominent warning signs or demarcate safety warning areas around the product to prevent accidents caused by misoperation.
To avoid the risk of electric shock, do not perform any other maintenance operations beyond this manual. If necessary, contact SUNGROW for maintenance. Otherwise, the losses caused are not covered by the warranty.
If a fault occurs, only restart the device after the fault is cleared. Otherwise, the fault may expand, and the device may be damaged.
1.6 Disposal Safety
Please scrap the product in accordance with relevant local regulations and standards to avoid property losses or casualties.
2 Product Description
2.1 Function Introduction
COM100 integrates the hardware and software functions of Logger1000. It applies to grid-connected scenarios below 540 V, mainly including industrial, commercial, and residential scenarios. It supports various networking modes and installation methods, and is equipped with protections. It features flexible networking, auxiliary maintenance, and easy operations.
2.2 Performance Characteristics
Flexible Networking
- Support of RS485, Ethernet and WLAN communication
- Support of access by various environment sensors, smart energy meters, and meteo stations
- Support of IV curve online diagnosis with iSolarCloud
Auxiliary Maintenance
- Support of batch inverter parameter setting and software upgrading
- Support of remote desktop function
- Support of grid control instruction and power factor control
- Support of local real-time monitoring
- Support of automatic search and allocation of inverter address
Easy Operation
- Equipped with lighting device for ease of night maintenance
- Plastic enclosure, lighter weight and easier installation
2.3 Networking Application
The COM100 can monitor running information of the PV system in real time and transfer the information to the background. The COM100 can be connected to iSolarCloud via Ethernet, WLAN or 4G network.
Diagram Description: A network diagram illustrates the connectivity. iSolarCloud is connected to a Router (WLAN). The Router connects to the COM100 via WLAN or Ethernet. The COM100 also connects to a Meteo Station and a Smart Energy Meter. The COM100 is linked to a PV Module, Inverter, Transformer, and the Grid. Connections are shown via 4G, WLAN, Ethernet, and RS485 lines. Legend indicates Internet, Ethernet, RS485, Power Cable, WLAN, and 4G.
The device is a professional product. Non-professionals are strictly prohibited to install and operate this device.
2.4 Product Introduction
Appearance
Diagram Description: The front view of the SUNGROW COM100 shows a rectangular device with mounting points and terminals. Label 'A' points to hangers, and label 'B' points to waterproof terminals.
| Item | Name | Description |
|---|---|---|
| A | Hangers | 4, for ease of installation |
| B | Waterproof terminals | For details about the definition, refer to 4.1 Waterproof Terminal Description. |
Dimensions
Diagram Description: The dimensions of the COM100 are shown. The width is 460 mm, the height is 315 mm, and the depth is 126 mm.
3 Mechanical Mounting
Respect all local standards and requirements during mechanical installation.
3.1 Unpacking and Inspection
Check that all components have been delivered based on the packing list. The delivered components shall include:
Diagram Description: Images of delivered components labeled A through G.
| Item | Name | Description |
|---|---|---|
| A | COM100 | - |
| B | Documents | Quick installation manual, delivery inspection report, packing list, warranty card, and certificate |
| C | Cable tie | 12, used for binding the cables |
| D | Hexagon bolt assembly | 4, M6 x 45, used for wall-mounting to fasten the device on the metal surface |
| E | Expansion bolt | 6, M6 x 60, used for wall-mounting to fasten the device on the concrete wall |
| F | Terminal resistor | 6 x 120 Ω. Note: If there are more than 15 devices connected on the RS485 bus, it is recommended to connect a 120 Ω terminal resistor in parallel on the A and B lines at the head of the bus. |
| G | OT terminal | Used for grounding connection |
3.2 Location Requirements
- With ingress protection IP66, the COM100 can be installed indoors and outdoors.
- Operating temperature: -30 °C to +60 °C. Ambient humidity: 0% to 95%, non-condensing.
- Take anti-moisture and anti-corrosion measures.
3.3 Installation Tools
Recommended installation tools include: Goggles, Dust mask, Protective gloves, Measuring tape, Marker, Utility knife, Electric screwdriver, Phillips screwdriver, Hammer drill, Rubber mallet, Wire cutter, Wire stripper, RJ45 crimping tool, Vacuum cleaner.
3.4 Installation Method
COM100 can be installed on a wall or mounted on a pole.
Be aware of the weight of the COM100 throughout the installation process! The device may tilt or fall off due to inappropriate operation and cause personal injury!
3.4.1 Wall-Mounting
Mount the COM100 onto the concrete wall or metal surface according to onsite conditions.
Avoid drilling holes in the utility pipes and/or cables attached to back of the wall!
Operation personnel should wear goggles and dust mask throughout the drilling process to avoid dust inhalation or contact with eyes.
The following figure shows the installation dimensions of the COM100.
Diagram Description: Top view of COM100 showing mounting hole dimensions (460mm width, 174mm height for mounting points).
3.4.1.1 Concrete Wall
Step 1: Select an appropriate installation surface.
Step 2: Mark positions for drilling holes with a marker.
Diagram Description: A brick wall with marked drilling points and a bracket being positioned.
Step 3: Drill the holes with a drill according to the marks made before.
Diagram Description: Drilling holes into the brick wall, indicated by a drill bit symbol and 'Φ8'.
Step 4: Use a rubber hammer to secure all the expansion bolts in the delivery accessories to the holes.
Diagram Description: Expansion bolts being hammered into the drilled holes.
Step 5: Use the nuts, flat washers, and spring washers in the delivery accessories to fix COM100 on the installation surface.
Diagram Description: COM100 being attached to the wall using bolts and washers.
-- End
3.4.1.2 Metal Surface
Step 1: Select an appropriate installation surface.
Step 2: Mark positions for drilling holes with a marker.
Diagram Description: A metal surface with marked drilling points and a bracket being positioned.
Step 3: Drill the holes with a drill according to the marks made before.
Diagram Description: Drilling holes into a metal surface, indicated by a drill bit symbol and 'Φ8'.
Step 4: Use the hexagon bolts and nuts in the delivery accessories to fix COM100 on the installation surface.
Diagram Description: COM100 being attached to the metal surface using hexagon bolts and nuts.
Step 5: Check and ensure that the COM100 is firmly in place.
-- End
3.4.2 Pole-Mounting (Optional)
COM100 can be mounted on a pole. Contact SUNGROW for design drawings if this installation is needed. Accessories include screw assembly, nuts, brackets, and clamps.
Step 1: Anchor the COM100 to the mounting-brackets with the screw assembly via the mounting hangers.
Diagram Description: COM100 unit being attached to mounting brackets using screws.
Step 2: Fix the mounting-brackets to the pole with clamps and nuts.
Diagram Description: Mounting brackets attached to a pole using clamps and nuts.
-- End
3.5 Magnetic Base Antenna Connection (Optional)
COM100 has a built-in antenna. If installed in a container, a magnetic base antenna must be purchased to remove signal shielding.
Step 1: Release the 4 screws on the front side of the COM100 and open the front cover.
Diagram Description: Front cover of COM100 being opened after removing screws.
Step 2: Unscrew the built-in antenna of COM100.
Diagram Description: Built-in antenna being unscrewed from its connector.
Step 3: Loosen the "RF" waterproof terminal on the bottom of the COM100.
Step 4: Lead the antenna through the "RF" waterproof terminal, and secure clockwise the nut at the end of the antenna to the corresponding terminal on the bottom of the Logger1000.
Diagram Description: Antenna cable passing through the waterproof terminal and being connected.
Step 5: Place the sucker antenna base on a metal surface outside the container.
Diagram Description: Two scenarios shown: one with an 'X' indicating poor signal due to metal enclosure blocking, and one with a checkmark indicating good signal when the antenna is placed on an external metal surface.
-- End
4 Electrical Connection
4.1 Waterproof Terminal Description
Diagram Description: A diagram shows the bottom of the COM100 with waterproof terminals labeled A through J.
| No. | Tag | Description | Recommended Cable Specifications | Cable Type |
|---|---|---|---|---|
| A | RF | Reserved, antenna waterproof terminal | - | - |
| B | AI/DI | AI/DI waterproof terminal | 2 x (1 - 1.5) mm² | Outdoor anti-ultraviolet twisted pair with a shielding layer |
| C | DI/DRM | DI/DRM waterproof terminal | 2 x (0.75 - 1.5) mm² | CAT5 outdoor anti-ultraviolet cable with a shielding layer |
| D | RS485-1 | RS485 waterproof terminal | 2 x (0.75 - 1.5) mm² | Outdoor anti-ultraviolet twisted pair with a shielding layer |
| E | ETH | Ethernet waterproof terminal | - | Outdoor anti-ultraviolet wire |
| F | RS485 -2/IOM | RS485/IO waterproof terminal | 2 x (0.75 - 1.5) mm² | Outdoor anti-ultraviolet twisted pair with a shielding layer |
| G | PLC | PLC waterproof terminal | 3 x (4 - 10) mm² | Outdoor anti-ultraviolet wire |
| H | AC (100 – 277V) | Waterproof terminal for 100 VAC - 277 VAC power supply | 2 x (1 - 1.5) mm² | Outdoor anti-ultraviolet wire |
| I | - | Waterproof and dustproof ventilation valve | - | - |
| J | - | Reserved | - | - |
4.2 Internal Structure
The internal structure of the COM100 is shown in the following figure.
Diagram Description: An internal view of the COM100 showing components labeled A through F.
| No. | Description |
|---|---|
| A | Logger1000A-EU |
| B | Switch-mode power supply, and 24VDC power supply |
| C | Surge protection device |
| D | Miniature circuit breaker, used to connect/disconnect the external 220VAC power supply |
| E | Lighting device, turn on the light before opening the front cover of the cabinet for ease of night maintenance |
| F | Grounding terminal |
4.3 Preparation Before Cable Connection
Step 1: Release the 4 screws on the front side of the COM100 and open the front cover of the cabinet.
Diagram Description: Front cover of COM100 being opened.
Step 2: Insert the Micro-SIM card into the slot below the Logger1000 inside the COM100.
Diagram Description: SIM card slot location shown inside the COM100.
Micro-SIM Card Requirements
- Size: 12mm x 15mm.
- Recommended SIM card provider: Telekom, Vodafone, T-Mobile, or O2.
- Ensure that the SIM card has been properly configured the monthly data plan.
If using a nano-SIM card with an adapter, ensure that the nano-SIM is properly seated, and is correctly oriented to avoid improper insertion, difficulty in removing the SIM, or potential damage to the device.
If the SIM card is protected with a personal identification number (PIN), insert the SIM into a smart device and unlock it using the PIN code first. Contact the smart device manufacturer or SIM card provider if you need further assistance.
| Device Connected | Monthly Data Required |
|---|---|
| Inverter | Number of inverters × 25 MB + 25 MB |
| Optimizer | Number of optimizers × 0.52 MB + 130 MB |
| Meter and meteo station | Number of meters and meteo stations x 12.5 MB + 12.5 MB |
For detailed information about the SIM card and estimated data usage, refer to the Logger1000A-EU user manual.
Step 3: Turn the power switch inside the COM100 to "OFF".
Diagram Description: A power switch shown in ON and OFF positions.
-- End
4.4 Ground Connection
Step 1: Strip the insulation cover of the grounding cable and crimp the stripped cable to the OT terminal.
Step 2: Fasten the grounding cable in the sequence of cross recessed fastener assembly, OT terminal, and grounding hole.
Diagram Description: A diagram shows the internal components of COM100 with the grounding terminal highlighted, and a close-up of the connection assembly (A, B, C, D).
| Item | Description |
|---|---|
| A | M4 x 10 cross recessed fastener assembly |
| B | Flat washer |
| C | Spring washer |
| D | OT terminal |
-- End
4.5 External AC Power Supply Connection
COM100 is designed with an external AC power port at the bottom of the external 220 V AC power breaker, as shown in the figure below.
Diagram Description: A diagram shows the AC power port and its connection to an external breaker.
Step 1: Loosen the two screws and open the baffle.
Diagram Description: Baffle being opened by loosening screws, with torque specification M4 G 1.2N.m.
Step 2: Loosen the "AC (100 – 277V)" waterproof terminal, and insert the external power supply cable through the waterproof terminal into the corresponding terminal on the miniature circuit breaker inside the COM100.
Diagram Description: Power cable being inserted through the waterproof terminal and connected to the internal circuit breaker.
Step 3: Strip and connect the cable to the corresponding terminal inside the COM100.
Diagram Description: Cable stripping details (length, diameter) and wire colors (red, blue).
Step 4: Install the baffle and use a screwdriver to fasten the screws.
Diagram Description: Baffle being reinstalled and secured with screws.
Step 5: Fasten the "AC (100 – 277V)" waterproof terminal.
-- End
4.6 RS485 Port
When connecting the inverter to external devices with the RS485 communication cable, make sure that the external devices are protected against lightning.
4.6.1 Connect to Device with RS485 Port
RS485 communication terminals inside the COM100 are located at the bottom of the Logger, including A1B1, A2B2, and A3B3.
Diagram Description: A diagram shows the RS485 terminals labeled A1 B1 A2 B2 A3 B3.
| Cable | Type |
|---|---|
| RS485 cable | Outdoor ultraviolet protection shielded twisted pair (STP) |
Step 1: Loosen the "RS485-1" or "RS485-2/IOM" waterproof terminal on the bottom of the COM100.
Step 2: Lead the RS485 cable through the "RS485" waterproof terminal. Strip the cable jacket and insulation layer of the communication cable with a wire stripper respectively.
Diagram Description: Cable stripping details (length, diameter) and wire colors. Also shows the internal terminals A1B1-A3B3.
RS485A is connected to port A and RS485B is connected to port B.
Step 3: Connect the stripped cable to the RS485 ports of the Logger1000, as shown in the figure below.
Diagram Description: Stripped wires being connected to the RS485 terminals.
Step 4: Fasten the "RS485-1" or "RS485-2/IOM" waterproof terminal.
-- End
4.6.2 Connect to Device with RJ45 Port
| Cable | Type |
|---|---|
| ETH communication cable | Outdoor STP Ethernet cable |
Step 1: Loosen the "RS485-1" or "RS485-2/IOM" waterproof terminal on the bottom of the COM100.
Step 2: Lead the Ethernet cable through the "RS485-1" or "RS485-2/IOM" waterproof terminal. Strip the insulation layer of the communication cable with an Ethernet wire stripper.
Diagram Description: RJ45 connector and pinout (1-8) with corresponding wire colors. Shows RS485+ A and RS485- B.
| Pin | Color | Pin | Color |
|---|---|---|---|
| 1 | White-orange | 5 | White-blue |
| 2 | Orange | 6 | Green |
| 3 | White-green | 7 | White-brown |
| 4 | Blue | 8 | Brown |
Step 3: Insert the stripped communication cable into the RJ45 connector in the correct order, and crimp it with a crimping tool.
Step 4: Insert the RJ45 connector of the Ethernet communication cable into the "ETH" port of the Logger1000.
Diagram Description: RJ45 connector being inserted into the "ETH" port of the COM100.
Step 5: Fasten the "RS485-1" or "RS485-2/IOM" waterproof terminal.
-- End
4.7 Ethernet Connection
The COM100 can be connected to the background of the PV system via the Ethernet port, and the communication protocol is standard Modbus TCP or IEC104.
Step 1: Prepare an Ethernet cable of proper length.
Step 2: Insert one end of the cable into the port of the Ethernet switch and the other end to the "ETH" port of the Logger1000 inside the COM100.
Step 3: Set IP address of the ETH port to be within the same network segment as that of the background monitoring system.
Diagram Description: A diagram shows an Ethernet switch connected to a PC and the COM100 (via its ETH port).
Default IP of the "ETH": 12.12.12.12.
-- End
4.8 External DC Power Supply Connection
The internal 24V DC power supply can be connected via the "24V IN" and "24V OUT" ports at the bottom of the Logger. The rated output power is 10W and the maximum power is 12W. The COM100 can supply the connected external device with 24V DC power.
Step 1: Loosen an unused waterproof terminal on the bottom of the COM100.
Step 2: Lead the DC cable through the waterproof terminal. Strip the protective layer and insulation layer by appropriate length with a wire stripper.
Diagram Description: Cable stripping details (length, diameter) and wire colors.
Step 3: Insert the stripped DC cable into the port "24V OUT +" and "24V OUT -" of the Logger1000.
Diagram Description: DC cable connected to the "24V OUT" terminals and then to electrical equipment.
Step 4: Fasten the waterproof terminal.
-- End
5 Commissioning
5.1 Inspection Before Commissioning
| No. | Item | Result |
|---|---|---|
| 1 | All cables are intact, well insulated, and appropriately dimensioned | ☐ |
| 2 | All cables are connected correctly and firmly | ☐ |
| 3 | The polarity of the power supply cable is correct. The ground cable is reliably grounded | ☐ |
| 4 | Seal the gaps at the bottom of the waterproof terminals with fireproof mud | ☐ |
5.2 Commissioning Steps
If all the foregoing items meet requirements, start the COM100 for the first time and proceed as follows.
| No. | Step | Result |
|---|---|---|
| 1 | Inspect before commissioning. | ☐ |
| 2 | Turn the miniature circuit breaker inside the COM100 to ON. | ☐ |
| 3 | Check whether the status of indicators on Logger1000 inside the COM100. | ☐ |
| 4 | Close the front cover of the COM100 and tighten the screws. | ☐ |
| 5 | Enable WLAN on the PC and connect it to the wireless network of the built-in Logger1000 (no password required). The wireless network name is SG-X, where X is the SN of the Logger1000, which can be checked on the shell of Logger1000. Enter 11.11.11.1 in the address bar of IE or Chrome browser and log in the Web. | ☐ |
| 6 | Make sure the communication cable connecting the device and the COM100 is firmly in place. Close the DC circuit breaker of the inverter to ensure that the inverter is supplied with power. | ☐ |
| 7 | Configure related parameters referring to the user manual of Logger1000. | ☐ |
| 8 | If Logger1000 automatically obtains the address, the DHCP must be enabled on the router. | ☐ |
| 9 | Set the iSolarCloud address as needed. The default server is European Server. Users in other regions select International Server. | ☐ |
| 10 | Check the data of SUNGROW string inverter for correctness on Realtime Values interface. | ☐ |
| 11 | Create new plants via the iSolarCloud App and check the iSolarCloud data for correctness. | ☐ |
The auto search function is available for SUNGROW residential inverters and string inverters only whose addresses are automatically allocated. Devices of other types, such as Smart Energy Meter and box-type substation, can be connected to Logger1000 inside the COM100 by clicking Add Device. Addresses of the devices connected to the same communication port should be different from each other.
Save the settings after operation. Otherwise, the settings will not take effect.
When creating a new plant on the iSolarCloud App, users can scan the QR code on the front label on the Logger1000 or manually input the S/N to add communication equipment. For details, refer to the iSolarCloud App User Manual. Scan the QR code below to obtain the iSolarCloud App User Manual.
QR Code Description: A QR code is provided for obtaining the iSolarCloud App User Manual.
6 WEB Interface
6.1 Operating Environment Requirements
| Item | Parameter |
|---|---|
| System | WIN7 and above, Mac OS |
| Browser | IE11 and above, Chrome45 and above, Safari11 and above |
| Min. resolution | 1366 x 768 |
| CPU | CPU frequency higher than 2.5 GHz |
6.2 PC Network Configuration
The COM100 and the PC can communicate via the Ethernet or WLAN, and the corresponding network configuration is as follows:
| Communication Method | Configuration | WEB Address |
|---|---|---|
| (ETH) Ethernet | Set the IP address of the PC and the COM100 to the same network segment. The IP address of the COM100 is 12.12.12.12. Therefore, the IP address of the PC should be set to 12.12.12.125, and the subnet mask is 255.255.255.0. | 12.12.12.12 |
| WLAN | Enable WLAN of the PC. Search for the wireless network name of the Logger1000 and connect to it. | 11.11.11.1 |
Note: Access the WEB page in either of the methods according to actual conditions.
6.3 Login Steps
This section provides a brief overview of the login procedure for the Web UI, specifically using a WLAN connection.
Step 1: On your PC, navigate to the wireless network settings, and connect to Logger1000's network.
The SSID follows the format "SG-[device S/N number]" (for example, SG-A1234567890). The serial number (S/N) can be found on the Logger1000's front label. This wireless network does not require a password for connection.
Step 2: Open your web browser and enter 11.11.11.1 in the address bar and press [Enter] to navigate to Logger1000's Web UI.
Step 3: Log in as a O&M user.
To enhance account security, the Logger1000 web interface defaults to a login page starting from firmware version P005 onwards. O&M users are required to enter their username to log in. The default username for O&M user is "maintain", and the default password remains unchanged.
Enter your login credentials based on the page displayed.
| If... | Then... |
|---|---|
| The Web UI navigates to the login page. | a. Enter the username: maintain. b. Enter the default password: pw1111. c. Click Login. |
| The Web UI displays the page General Information. | a. In the upper right of the page, click Login to open the dialog box. b. Enter the default password: pw1111. c. Click Login. |
After logging in, the Web UI defaults to the interface with O&M user permissions.
-- End
It is recommended to change the password after initial login. To change your password, on the Web UI, click O&M User > Modify Password. Not changing the default password can lead to unauthorized access, and continued use of the initial password increases the risk of theft and hacking. Additionally, loss of the password can prevent access to the device, potentially causing losses to the power station. In these cases, SUNGROW shall not be liable for any losses incurred due to non-compliance with the recommended security practices.
6.4 Interface Introduction
Users may perform the following operations after entering the WEB interface.
| Operation | Path | Manual and Website |
|---|---|---|
| Create new plant | 1. Click About on the WEB interface to obtain the QR code. 2. Scan the QR code with the iSolarCloud App and create new plants according to the prompt information. |
iSolarCloud App User Manual http://support.sungrowpower.com/web/productList?f=3&directoryId=233 |
| Configure Logger | - | Logger1000A-EU User Manual https://support.sungrowpower.com/productDetail?directoryId=1561886793213054977 |
7 Appendix
7.1 Technical Parameters
| Parameter | COM100D-EU |
|---|---|
| Basic data | |
| Supported Device Number | Max. 30 |
| Communication | |
| RS485 interface | 3 |
| Ethernet | 1 x RJ45, 10/100/1000Mbps |
| Digital Input | 5, Max. 24V dc |
| Analog Input | 4, support 4 ~ 20 mA or 0~10 V dc |
| Operation Band | LTE(FDD): B1, B3, B7, B8, B20, B28A LTE(TDD): B38, B40, B41 GSM: B3/B8 |
| WLAN(AP Mode) | 802.11 a/b/g/n/ac; HT20/40/80MHz; 2.4GHz/5GHz |
| Power supply | |
| AC input | 100 VAC - 277 VAC, 50 Hz / 60 Hz |
| Power consumption | Typ. 30 W, Max. 40 W |
| Night light for maintenance | < 1 W |
| Ambient conditions | |
| Operating Temperature | -30 °C ~ +60 °C |
| Storage Temperature | -40 °C ~ +70 °C |
| Allowable relative humidity range | 0%~95%,non-condensing |
| Max. operating altitude | 4000m |
| Protection class | IP66 |
| Mechanical parameters | |
| Dimensions (W x H x D) | 460 mm x 315 mm x 126 mm |
| Weight | 4.9 kg |
| Installation | Wall mounted,Bracket mounted,Pole mounted, outdoor and indoor |
| Box material | PC |
| Parameter | COM100D-EU |
|---|---|
| Cable specification | AC cable: outdoor UV protection cable of 1-1.5 mm², outside diameter 13~18mm RS485 cable: outdoor UV protection shielded twisted pair (STP) of 0.75-1.5 mm², outside diameter 6~18mm Ethernet: CAT5 cable, outdoor UV protection shielded, outside diameter 6~18mm AI and DI: outdoor UV protection cable of 0.75 mm², outside diameter 4.5~6mm |
| General Data | |
| Support for software updates | 2 years |
7.2 Dry Contact Cable Requirements
The wiring cable used for each COM100 dry contact needs to meet the requirements in the following table.
| Dry Contacts | Specification Requirements |
|---|---|
| RS485 | Use outdoor UV rated twisted pair with a shielding layer. The recommended cable diameter is 0.75 –1.5 mm². The maximum wiring distance should be less than 1000 m. |
| AI | The recommended cable diameter is 0.75 mm². The recommended maximum wiring distance is 10 m. |
| DI | The recommended cable diameter is 0.75 mm². The recommended maximum wiring distance is 10 m. |
| Ethernet | Use cat5e or network cable of higher specification. Communication distance should be less than 100 m. |
7.3 Quality Assurance
When product faults occur during the warranty period, SUNGROW will provide free service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice and date. In addition, the trademark on the product shall be undamaged and legible. Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
Product data such as product dimensions are subject to change without prior notice. The latest documentation from SUNGROW should take precedence in case of any deviation.
7.4 Contact Information
In case of questions about this product, please contact us.
We need the following information to provide you the best assistance:
- Model of the device
- Serial number of the device
- Fault code/name
- Brief description of the problem
For detailed contact information, please visit: https://en.sungrowpower.com/contactUS
support.sungrowpower.com
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