Gateway 5
These instructions will guide you through installing or replacing a Gateway 5.
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| Disconnect everything from your existing equipment. | Connect the open end of your coaxial cable to the back of the new Gateway. |
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| Plug the Gateway power cord into the back of the device. | Plug the other end of the power cord into an electrical outlet. |
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| The Gateway is ready for the next step when the top 3 lights (POWER, DS/US, ONLINE) on the front panel are solid green. This may take a few minutes.
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Sign in at suddenlink.net/router to personalize your in-home WiFi network name, also called a SSID, and your password. Can’t remember or don’t have a Suddenlink username? Visit suddenlink.net/myaccount If you’d rather use the defaults, look at the label on the bottom of the Gateway. Note, your password will be listed as the “Wi-Fi Pre-Shared Key”. |
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| To connect to the Internet, go to WiFi settings on your device. Select your in-home WiFi network name from the list and when prompted, enter your password. Repeat this step for all of your connected devices. | If you have an Altice One Mini, you need to re-pair it to the Gateway. Refer to the “Replacing an Altice One Mini” instructions at help.suddenlink.com/guides. If not, you’re all set! |
9. Make sure to return your old equipment. Learn how at suddenlink.com/returns
Suddenlink is a registered trademark of Suddenlink Communications, a subsidiary of Altice USA, Inc. © 2020 Suddenlink Communications.
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Documents / Resources
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suddenlink Gateway 5 Modem and Router [pdf] Instructions Gateway 5 Modem and Router |
