suddenlink Gateway 5 Instruction Manual
Installation Instructions
These instructions will guide you through installing or replacing a Gateway 5.
- If you’re replacing a modem, router or Gateway, disconnect everything from your existing equipment.
- Connect the open end of your coaxial cable to the back of the new Gateway.
- Plug the Gateway power cord into the back of the device.
- Plug the other end of the power cord into an electrical outlet.
- The Gateway is ready for the next step when the top 3 lights (POWER, DS/US, ONLINE) on the front panel are solid green. This may take a few minutes.
Once you’ve connected and powered on your new Gateway, call 888.570.4702 to begin the activation process.
- Sign in at suddenlink.com/router to personalize your in-home WiFi network name, also called a SSID, and your password. Can’t remember or don’t have a Suddenlink username? Visit suddenlink.net/myaccount
If you’d rather use the defaults, look at the label on the bottom of the Gateway. Note, your password will be listed as the “Wi-Fi Pre-Shared Key”.
- To connect to the Internet, go to WiFi settings on your device. Select your in-home WiFi network name from the list and when prompted, enter your password.
Repeat this step for all of your connected devices.
- If you have an Altice One Mini, you need to re-pair it to the Gateway. Refer to the “Replacing an Altice One Mini” instructions at help.suddenlink.com/guides If not, you’re all set!
- If you replaced a modem, router or Gateway, make sure to return your old equipment. Learn how at suddenlink.com/returns
Documents / Resources
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suddenlink Gateway 5 [pdf] Instruction Manual Gateway 5 |
