1. Bubuka
Thank you for choosing the Proscenic Q20 Plus Robot Vacuum and Mop. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your device. Please read it thoroughly before use and keep it for future reference.
The Proscenic Q20 Plus is designed to provide efficient and hands-free cleaning with its powerful 10000Pa suction, 3-in-1 sweeping, vacuuming, and mopping functions, and intelligent LDS navigation. Its bagless auto-empty station offers up to 90 days of maintenance-free operation.
2. Produk Langkungview
2.1 Eusi pakét
Pastikeun sadaya barang aya sareng dina kaayaan anu saé nalika dibuka.
Image: All necessary accessories included with the Proscenic Q20 Plus. This includes the main robot unit, the charging base, a remote control, a cleaning brush, the user manual, two HEPA filters, two side brushes (one pre-installed, one extra), and two mop pads.
- Unit Robot Utama
- Auto-Empty Charging Base
- Kadali jauh
- Sikat beberesih
- Manual pamaké
- Saringan HEPA (x2)
- Side Brush (x2, one pre-installed)
- Alas Pel (x2)
2.2 Komponen Robot
Familiarize yourself with the main parts of your robot vacuum.
Gambar: Top view of the robot, highlighting the LDS laser navigation sensor, power/clean button, and dustbin access.
- LDS Laser Navigation Sensor
- Tombol Daya / Bersih
- Panutup runtah
- Bemper payun
- Ngecas Kontak
- Sikat samping
- Sikat Utama
- Nyetir Roda
- Kabayang Omnidirectional
- Sensor gawir
- Water Tank & Mop Holder
2.3 Auto-Empty Charging Base Components
Understand the parts of the auto-empty station for proper use and maintenance.
Image: The robot docked with its auto-empty charging base. The base features a large dust collection bin and charging contacts.
- Dust Collection Bin (4L capacity)
- Ngecas Kontak
- Lampu Indikator Daya
- Port nyeuseup lebu
- Port Kabel Daya
3. Setélan
3.1 Ngabongkar sareng Nempatkeun
- Remove all packaging materials and protective films from the robot and the charging base.
- Place the charging base against a wall on a hard, level surface. Ensure there is at least 1 meter (3.3 feet) of clear space on both sides and 2 meters (6.6 feet) in front of the base for optimal robot navigation.
- Connect the power cable to the charging base and plug it into a power outlet.
3.2 Ngecas Awal
Sateuacan dianggo anu munggaran, eusian heula robot sacara pinuh.
- Place the robot onto the charging base, ensuring the charging contacts align.
- The robot will automatically begin charging. The indicator light on the robot will show charging status.
- Allow the robot to charge completely before its first cleaning cycle (approximately 4-6 hours).
3.3 Pamasangan sareng Pemetaan Aplikasi
For full functionality, download the Proscenic app and set up your device.
- Download the 'Proscenic' app from the App Store (iOS) or Google Play Store (Android).
- Register an account and follow the in-app instructions to add your Q20 Plus robot.
- During the first cleaning cycle, the robot will use its 360° LDS LiDAR navigation to create a detailed map of your home. Ensure all doors are open and obstacles are minimized for accurate mapping.
- The app allows you to save up to 5 maps for multi-floor homes, set no-go zones, virtual walls, and customize cleaning schedules.
Image: The Proscenic app displaying multi-level mapping capabilities, allowing users to manage up to 5 different floor plans.
4. Parentah Operasi
4.1 Modeu beberesih
The Q20 Plus offers versatile cleaning options:
- Vakum Ngan: Pikeun kokotor jeung lebu garing.
- Ngepel wungkul: Pikeun ngepel hampang ku cai.
- Vacuum & Mop (3-in-1): Sweeps, vacuums, and mops simultaneously for comprehensive cleaning.
Image: The robot demonstrating its 3-in-1 cleaning capabilities: vacuuming, mopping, and a combined mode.
You can adjust suction power (Silent, Standard, Powerful) and water flow (3 levels) via the app or remote control.
4.2 Ngamimitian siklus beberesih
- Ti Robot: Press the Power/Clean button once to start an automatic cleaning cycle.
- Tina Aplikasi: Use the Proscenic app to select cleaning modes, specific rooms, or initiate a full clean.
- Kadali jauh: Use the provided remote control to start/pause cleaning, direct the robot, or adjust settings.
- Kontrol sora: Compatible with Amazon Alexa, Google Assistant, and Siri. Use commands like "Alexa, turn on Q20 Plus."
Image: Voice control integration with smart home assistants like Alexa, Google Assistant, and Siri.
4.3 Ngecas sareng Neraskeun Otomatis
The robot automatically returns to its charging base when the battery is low (below 15%). Once charged to 80%, it will resume cleaning from where it left off.
Image: The robot's automatic recharge and resume function, ensuring complete cleaning coverage.
4.4 Fitur pinter
- Zona No-Go: Tangtukeun daérah anu kedah dihindari ku robot nalika nganggo aplikasi éta.
- Dijadwalkeun beberesih: Setel jadwal beberesih poean atawa mingguan.
- Adaptive Carpet Boost: Automatically increases suction power on carpets.
- Ngahindarkeun halangan: Advanced sensors help the robot navigate around furniture and obstacles.
- Overcomes Obstacles: Capable of climbing over thresholds and carpets up to 20mm high.
Image: Setting up smart no-go zones via the Proscenic app to prevent the robot from entering specific areas.
5. Pangropéa
Pangropéa rutin mastikeun kinerja anu optimal sareng manjangkeun umur robot anjeun.
5.1 Auto-Empty Dust Collection Bin
The 4L dust collection bin in the charging base should be emptied when full, typically every 90 days depending on usage.
- Open the lid of the auto-empty station.
- Lift out the dust collection bin.
- Empty the contents into a trash can. The bagless design allows for easy disposal without replacement bags.
- Wipe the interior with a dry cloth if necessary.
- Replace the dust collection bin and close the lid.
Image: Demonstrating the bagless auto-empty station, showing how to remove and empty the dust collection bin.
5.2 Robot Dustbin and Filters
Clean the robot's internal dustbin and filters regularly (after each use or as needed).
- Buka panutup luhur robot teras cabut tempat runtahna.
- Kosongkeun sampah.
- Remove the HEPA filter and primary filter. Tap them gently to remove dust. Do not wash HEPA filters with water.
- Rinse the dustbin with water if needed, ensuring it is completely dry before reinstallation.
- Reinstall the filters and dustbin.
5.3 Sikat Utama sareng Sisi Sisi
Inspect and clean brushes weekly.
- Sikat utama: Remove the main brush cover and lift out the brush. Use the cleaning tool to cut and remove tangled hair.
- Sikat samping: Check for tangled hair or debris. If damaged, replace them.
Image: The anti-tangle V-shaped roller brush, designed to minimize hair entanglement and improve cleaning efficiency.
5.4 Bantalan Pel sareng Tangki Cai
Clean mop pads after each mopping session.
- Remove the mop pad from the water tank module.
- Wash the mop pad with water and mild detergent. Air dry completely.
- Kosongkeun sésa cai tina tangki cai teras antepkeun nepi ka garing.
5.5 Sénsor jeung Ngecas Kontak
Wipe all sensors and charging contacts with a clean, dry cloth monthly.
- Cliff Sensors (on the bottom of the robot)
- LDS Laser Sensor (on top of the robot)
- Charging Contacts (on robot and base)
6. Cara ngungkulan
Upami anjeun mendakan masalah, tingal masalah sareng solusi umum ieu:
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Robot teu hurung. | batré lemah; Pareum listrik. | Place robot on charging base; Ensure power switch is on. |
| Robot teu bisa balik deui ka base ngecas. | Base obstructed; Robot too far from base; Charging contacts dirty. | Clear area around base; Manually place robot near base; Clean charging contacts. |
| Kinerja nyeuseup goréng. | Tempat sampah pinuh; Filter mampet; Sikat utama kusut. | Kosongkeun tempat runtah; Bersihkeun/ganti saringan; Bersihkeun sikat utama. |
| Robot sering macét. | Seueur teuing halangan; Sénsor tebing kotor. | Clear floor of cables and small objects; Clean cliff sensors. |
| Fungsi mopping teu jalan. | Water tank empty; Mop pad not installed correctly. | Fill water tank; Ensure mop pad is securely attached. |
For further assistance, please contact Proscenic Customer Support.
7. Spésifikasi
| Fitur | Rincian |
|---|---|
| merek | Proscenic |
| Modél | Q20 Tambih Deui |
| Daya nyeuseup | 10000 Pa |
| Kahirupan batré | Nepi ka 200 menit |
| Wewengkon beberesih | Nepi ka 230 m² |
| Dust Collection Bin Capacity (Base) | 4 liter |
| Jinis Napigasi | 360° LDS LiDAR |
| Tingkat Noise | 60 dB (Silent Mode) |
| Voltage | 14.4 volt |
| Dimensi Produk (Robot) | 31 x 31 x 9.8 cm (12.2 x 12.2 x 3.86 inci) |
| Item Beurat | 8.34 kg (18.39 lbs) |
| Alat nu cocog | Google Home, Smartphone, Smartwatch (Apple Watch), Amazon Alexa, Siri |
| Fitur husus | Bagless Auto-Empty, 3-in-1 Function (Vacuum, Sweep, Mop), Obstacle Detection, Anti-Drop Protection, Automatic Recharge & Resume, Multi-Map Saving (up to 5), No-Go Zones (up to 15), Quiet Motor, Multi-Mode Control (Voice/APP/Remote/Smartwatch), Customizable Cleaning |
8. Garansi jeung Rojongan
Proscenic offers reliable after-sales service to ensure your satisfaction.
- Rojongan Palanggan: 24/7 support is available for any questions or issues you may encounter.
- Puseur Palayanan: Proscenic has service and repair centers located throughout Europe.
- Garansi: Enjoy up to 24 months of warranty coverage.
- Kabijakan pamulangan: Satisfaction guaranteed or your money back within 30 days.
For detailed warranty information or to contact support, please visit the official Proscenic website or refer to the contact information provided in the product packaging.





