1. Bubuka
This manual provides comprehensive instructions for the installation, operation, and maintenance of your vretti M817 Thermal Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity. This printer is designed for high-volume environments such as restaurants, retail stores, and hospitals, offering fast and clear receipt printing.
2. Produk Langkungview
2.1 Fitur konci
- Blazing-Fast Printing Speed: Delivers ultra-fast printing at 260mm/s, ensuring efficient transaction processing.
- Konéktivitas Tilu Kali: Equipped with USB, Serial (RS-232), and Ethernet ports for versatile system integration.
- Kasaluyuan Sistem Operasi: Supports Windows (XP/7/8/10/11), MacOS, and Linux (CUPS), JavaPOS, and OPOS.
- Cost-Efficient & Green Printing: Thermal technology eliminates the need for ink, toner, or ribbons, reducing operational costs and waste.
- Pamotong Otomatis: Features an integrated auto-cutter for precise and efficient receipt separation.
- Wall Hanging Design: Includes two hanging holes on the bottom for flexible wall-mount installation.
2.2 Eusi pakét
Saatos ngabongkar bungkusan, mangga pariksa yén sadaya item di handap ieu kalebet:

Figure 2.2.1: Package Contents. Includes the vretti M817 Thermal Receipt Printer, paper roll, serial cable, power cable, thermal paper, user manual, and USB flash drive.
- vretti M817 Thermal Receipt Printer
- Thermal Paper Roll (80mm x 30mm)
- Kabel Serial
- Kabel Daya
- Adaptor
- Manual pamaké
- USB Flash Drive (containing drivers and digital manual)
- Tes Tés
3. Setélan
3.1 Nyambungkeun Kabel
Connect the necessary cables to the rear panel of the printer as shown below:

Figure 3.1.1: Printer Rear Panel Connections.
- Sambungan Daya: Connect the power adapter to the printer's power port and then plug the power cord into a suitable electrical outlet.
- Sambungan USB: For direct connection to a computer, insert the USB cable into the printer's USB port and the other end into your computer's USB port.
- Serial Connection (RS-232): If using a serial interface, connect the serial cable to the printer's serial port and your computer's serial port.
- Sambungan Ethernet (LAN): Pikeun percetakan jaringan, sambungkeun kabel Ethernet ka port LAN printer jeung ka router jaringan Anjeun atawa switch.
- Sambungan Laci Kas: Connect the cash drawer cable to the designated cash drawer port on the printer.
3.2 Pamasangan Paper Roll
Follow these steps to install the thermal paper roll:

Figure 3.2.1: Paper Roll Loading.
- Gently push the cover open button to open the printer's top cover.
- Insert the thermal paper roll into the paper compartment. Ensure the paper feeds from the bottom of the roll and the printing side (thermal side) is facing down, towards the print head.
- Pull a small amount of paper out past the cutter mechanism.
- Tutup panutup printer pageuh nepi ka ngaklik kana tempatna.
3.3 Pamasangan Supir
The printer supports various operating systems. Drivers are provided on the included USB flash drive.
- Insert the provided USB flash drive into your computer.
- Locate the driver folder corresponding to your operating system (Windows, MacOS, or Linux).
- Follow the on-screen instructions to install the printer drivers. For Linux, refer to the CUPS setup guide on the USB drive.
4. Parentah Operasi
4.1 Nyitak Dasar
Once the printer is set up and drivers are installed, you can begin printing receipts:

Figure 4.1.1: High-Definition Printing.
- Pastikeun printer diaktipkeun tur disambungkeun ka komputer atawa jaringan Anjeun.
- Open your Point of Sale (POS) software or application.
- Initiate a print command from your software. The printer will process the data and print the receipt at high speed.
- The integrated auto-cutter will automatically cut the receipt after printing.
4.2 LED Indicators and Buttons
- Lampu Daya: Nyaangan nalika printer dihurungkeun.
- Error Light: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, print head overheating).
- Lampu kertas: Indicates the status of the paper roll.
- Tombol FEED: Press this button to manually feed paper. It can also be used to reset the cutter in certain error conditions.
4.3 Cash Drawer Operation
When a cash drawer is connected to the printer, it will typically open automatically upon a print command from your POS software. Ensure your software is configured to send the appropriate signal to the printer for cash drawer activation.
5. Pangropéa
5.1 Ngabersihan Printer
Regular cleaning helps maintain print quality and extends the printer's lifespan:
- Kepala Cetak: Turn off the printer and allow the print head to cool. Use an alcohol swab (70% isopropyl alcohol) to gently wipe the print head surface. Allow it to dry completely before use.
- Jalur Kertas: Anggo lawon anu lemes sareng garing pikeun miceun lebu kertas atanapi kokotor tina jalur kertas.
- Luar: Ngusap bagian luar printer ku lemes, damp lawon. Hindarkeun ngagunakeun bahan kimia anu kasar.
5.2 Leuwih-suhu Protection
The vretti M817 is equipped with an over-temperature protection mechanism. If the print head becomes too hot during continuous operation, the printer may temporarily pause printing to prevent damage. Allow the printer to cool down for a few minutes before resuming operation.
6. Cara ngungkulan
Bagian ieu ngabahas masalah umum anu anjeun tingali:
- Printer teu ngabales:
- Pastikeun kabel kakuatan disambungkeun aman tur printer dihurungkeun.
- Verify that the USB, Serial, or Ethernet cable is properly connected to both the printer and the host device.
- Check if the correct printer drivers are installed and selected in your operating system and application.
- Paper Jam / Cutter Stuck:
- Open the printer cover and carefully remove any jammed paper.
- If the cutter is stuck, press the FEED button or restart the printer to attempt a reset. Do not force the cover open if the cutter is stuck; gently turn the gear to reset the cutter mechanism.
- Poor Print Quality / Blank Receipts:
- Ensure you are using thermal paper and it is loaded with the printing side facing down.
- Ngabersihan sirah print sakumaha ditétélakeun dina bagian Pangropéa.
- Check if the thermal paper roll is old or damaged.
- Laci Kas Henteu Dibuka:
- Verify the cash drawer cable is securely connected to the printer.
- Confirm that your POS software is configured to send the correct command to open the cash drawer.
For further assistance, refer to the detailed troubleshooting guide on the provided USB flash drive or contact vretti customer support.
7. Spésifikasi
| Fitur | Spésifikasi |
|---|---|
| Modél | M817 |
| Ukuran produk (D x W x H) | 7.4" x 5.5" x 5.5" (18.8 cm x 14 cm x 14 cm) |
| Item Beurat | 2.2 pon (1 Kilogram) |
| Téhnologi percetakan | Termal |
| Laju Cetak Maks (Monokrom) | 260 mm/s |
| Maksimum Hideung Bodas Resolusi Print | 203 DPI |
| Ukuran Média Maksimum | 80 mm |
| Média citak | Thermal Paper (plain) |
| Téhnologi konektipitas | USB, Serial Interface (RS-232), Ethernet (LAN) |
| Percetakan duplex | Simplex (No dual-sided printing) |
| Alat nu cocog | Laptops, PC |
| Sistem Operasi anu Dirojong | Windows (XP/7/8/10/11), MacOS, Linux (CUPS), JavaPOS, OPOS |
| Fungsi Printer Tambahan | Print Only, Auto Cutter, Cash Drawer Support |
8. Video Produk Resmi
Video 8.1.1: vretti M817 Thermal Receipt Printer Overview. This video demonstrates the vretti M817 Thermal Receipt Printer, showcasing its various connection ports, multi-operating system compatibility, high-speed printing capabilities, and crystal-clear receipt output.
9. Garansi jeung Rojongan
For warranty information or technical support, please refer to the documentation included with your purchase or contact vretti customer service through their official website. Ensure you have your product model (M817) and purchase details available when seeking support.





