WYZE Wireless Duo Cam Video Doorbell (Model WVDB-DUO-BL) User Manual

1. Bubuka

The WYZE Wireless Duo Cam Video Doorbell offers advanced home security with its innovative dual-camera system. Designed for comprehensive monitoring, it provides distinct views for people and packages, ensuring no detail is missed. This manual provides essential information for setting up, operating, and maintaining your video doorbell.

Image 1: WYZE Wireless Duo Cam Video Doorbell and Wi-Fi Chime. The doorbell is black with a circular blue light around the button, and the chime is a compact black unit.

2. Fitur konci

• Sistem kaméra ganda: Equipped with two cameras, one for a wide view of visitors and another specifically angled to monitor packages on the ground, eliminating blind spots.


Image 2: Comparison of dual camera views. The top view shows a person approaching the door, while the bottom view clearly shows a package on the doorstep.

• 2K Full HD Video with Color Night Vision: Captures clear, detailed video in 2K resolution. The starlight sensor provides vivid color images even in low-light conditions.

Image 3: A child in a Halloween costume is visible in full color at night, demonstrating the color night vision feature.
• Enhanced Two-Way Audio: Communicate clearly with visitors using the built-in microphone and speaker.


Image 4: A person delivering a package is shown at the door, with a speech bubble indicating two-way audio communication.

• Motion-Activated Voice Deterrence & Notifications: Automatically plays a voice prompt when motion is detected and sends instant notifications to your phone for visitors or package deliveries.

Image 5: A person is shown at the door with a "PERSON DETECTED" overlay and a speech bubble stating "YOU ARE CURRENTLY BEING RECORDED". Phone notifications for package and person detection are also displayed.
• Removable Battery Pack & Hardwired Option: Features a rechargeable battery lasting up to 6 months. Can also be hardwired for continuous power and 24/7 local recording (with microSD card).


Image 6: A hand is shown inserting a white rechargeable battery pack into the back of the black doorbell unit.

• IP65 Tahan Cuaca: Dirancang pikeun tahan rupa-rupa kaayaan cuaca.


Image 7: The doorbell is shown mounted on a wall with water droplets, indicating its weather-resistant design. Icons for rain, snow, and sun are also present.

• Wi-Fi Chime Included: Hear notifications anywhere in your home. Compatible with all Wyze Cams and Doorbells.

Image 8: The Wi-Fi chime is plugged into an outlet, with circular lines indicating its signal. Images of other Wyze cameras and the doorbell are shown around it, illustrating compatibility.
• Local Recording with microSD: Save recorded footage on a microSD card (up to 512GB, not included). Supports FAT32 and exFAT formats.


Image 9: A Wyze-branded microSD card is shown next to the doorbell unit, with an arrow pointing to the card slot. Text indicates local recording without monthly fees.

• Integrasi Smart Home: Compatible with Amazon Alexa, Google Assistant, and IFTTT.

3. Setup Guide

3.1. Naon Kaasup

pakét ngawengku komponén di handap:

• Wyze Duo Cam Doorbell ×1
• Batré anu tiasa dicabut x 1
• Wyze Wi-Fi Chime ×1
• Kabel Ngecas × 1
• Pituduh Mimitian Gancang ×1
• Back Plate ×1 & Corner Kit ×1
• 3M Tape x1 & Wire Nuts ×3 & Bracket Screws ×3 & Extension Wires ×2
• Pin Cabut Bel Panto x 1
• Expansion Tubes ×3

3.2. Setup Aplikasi

1. Unduh aplikasi Wyze ti toko aplikasi alat anjeun.
2. Create a Wyze account or log in if you already have one.
3. In the app, tap the '+' icon in the upper corner to add a new device.
4. Select 'Cameras' and then choose 'Wyze Duo Cam Doorbell' from the list.
5. Follow the on-screen prompts to insert the battery and connect the doorbell to your Wi-Fi network (supports 2.4 GHz and 5 GHz).

3.3. Doorbell Installation

1. Pareuman Daya: Before beginning installation, turn off the power to your existing doorbell at the circuit breaker.
2. Cabut Bel Panto Anu Lawas: Carefully remove your existing doorbell unit.
3. Ningkatna bracket:
   • Choose between the flush mounting bracket or the included 30° corner kit for an angled view.
   • Secure the chosen bracket to your wall using the provided screws or 3M adhesive tape for wire-free installation.


Image 10: A hand is shown easily mounting the doorbell unit onto a wall bracket, highlighting the simple installation process.

4. Hardwiring (Optional): If hardwiring, connect the existing doorbell wires to the terminals on the back of the Wyze doorbell. Polarity does not matter for this connection.
5. MicroSD Card (for 24/7 recording): If you plan to use a microSD card for continuous recording, insert it into the slot behind the removable battery pack before attaching the doorbell to the mounting bracket.
6. Pasangkeun Bel Panto: Align the doorbell with the mounting bracket and push it firmly until it clicks into place.
7. Mulangkeun Daya: Hurungkeun deui kakuatan dina circuit breaker.

3.4. Wi-Fi Chime Setup

1. Plug the Wi-Fi Chime into a power outlet inside your home.
2. In the Wyze app, add the Wi-Fi Chime as a new device (Home > Wyze Wi-Fi Chime).
3. Follow the app instructions to connect the chime to your Wi-Fi network and link it to your Wyze Duo Cam Doorbell.
4. Adjust the chime volume and select notification triggers (e.g., doorbell press, motion detection).

4. Parentah Operasi

4.1. Hirup View and Video Playback

• Open the Wyze app and select your Duo Cam Doorbell.
• Anu hirup view will display both camera feeds (people and package views).
• Tap on a specific feed to view it in full screen or switch between views.
• Access recorded events and playback history through the app's timeline.

4.2. Audio Dua Arah

Ti live view in the Wyze app, tap the 'talk' button to initiate two-way communication with visitors at your door.

4.3. Motion and Sound Notifications

Receive instant alerts on your smartphone when motion or sound is detected. Customize notification settings within the Wyze app to filter for people, packages, pets, or vehicles (some features may require Cam Plus subscription).

Image 11: A smartphone screen displays multiple notifications for "Package Detected" and "Person Detected" from the front door, illustrating the alert system.

4.4. Wawasan Peuting

The doorbell automatically switches to Color Night Vision in low-light conditions, providing clear, full-color video footage even after dark.

5. Pangropéa

5.1. Ngecas Batré

The removable battery pack can last up to 6 months on a single charge. To recharge, detach the doorbell from its mounting bracket using the provided detaching pin, remove the battery, and charge it via a USB-C cable.

5.2. Manajemén Kartu MicroSD

If using a microSD card for local storage, periodically check its status in the Wyze app. Ensure the card is formatted to FAT32 or exFAT for optimal performance. Replace the card if it becomes corrupted or full.

6. Cara ngungkulan

• Masalah konektipitas: Ensure your Wi-Fi network (2.4 GHz or 5 GHz) is stable and the doorbell is within range. Restarting your router or the doorbell may resolve temporary connection problems.
• Kualitas pidéo goréng: Check your Wi-Fi signal strength. Ensure the camera lens is clean and free from obstructions.
• Bewara Teu Ditampi: Verify app notification settings are enabled for the doorbell. Check your phone's system notification settings for the Wyze app.
• Kahirupan batré pondok: Battery life can vary based on usage, motion events, and temperature. Ensure the battery is fully charged. Consider hardwiring for continuous power.
• Masalah Deteksi Gerak: Saluyukeun sensitivitas deteksi gerakan dina aplikasi. Pastikeun zona deteksi nutupan daérah anu dipikahoyong.

7. Spésifikasi

8. Garansi jeung Rojongan

8.1. Garansi Produsén

The WYZE Wireless Duo Cam Video Doorbell comes with a 1-taun jaminan produsén urang. Punten tahan bukti pameseran anjeun pikeun klaim garansi.

8.2. Rojongan Palanggan

For further assistance, troubleshooting, or to access additional resources, please visit the official WYZE Store or contact customer support through the Wyze app or websitus.

Visit the WYZE Store