1. Produk Langkungview
The Grandstream WP816 is a high-performance, cordless Wi-Fi IP phone engineered for seamless communication in diverse professional settings such as offices, retail, logistics, and healthcare. It integrates advanced features like dual-band Wi-Fi 6, an efficient antenna design, and robust roaming support to ensure reliable connectivity. The device supports 3-way voice conferencing and utilizes the Opus HD voice codec for superior audio quality. With a 1500mAh battery, it offers extended talk time and standby duration, providing users with enhanced mobility and flexibility.
2. Eusi Paket
Pastikeun yén sadaya item aya dina pakét anjeun:
- Grandstream WP816 Wi-Fi Phone
- Batré Rechargeable
- Power Adapter (USB Type-C)
- Charging Cradle (optional, may vary by region)
- Guide Instalasi Gancang
3. Layout produk

Gambar 3.1: Hareupeun view of the WP816 phone, displaying its screen, navigation buttons, numeric keypad, and call control keys. The screen shows time, date, and network status.

Gambar 3.2: Sisi profile of the WP816, illustrating its compact design and the placement of volume or programmable buttons on the side.

Figure 3.3: The WP816 phone docked in its charging cradle, showing how it sits upright for convenient charging and display.

Gambar 3.4: Hareupeun view of the WP816 phone securely placed in its charging cradle, ready for use or charging.
4. Setup Guide
4.1. Masang Batré
- Remove the battery cover on the back of the phone.
- Insert the 1500mAh Lithium-Ion battery, ensuring the contacts align correctly.
- Ganti tutup batréna dugi ka pencét kana tempatna.
4.2. Ngecas Telepon
- Connect the USB Type-C cable to the phone's charging port or place the phone in its charging cradle.
- Sambungkeun tungtung kabel anu hiji deui kana adaptor daya, teras colokkeun adaptor kana stop kontak.
- Allow the phone to charge fully before first use. A full charge provides approximately 6 hours of talk time and 120 hours of standby time.
4.3. Powering on / Pareum
- Pikeun Ngahurungkeun: Pencét jeung tahan tombol Daya/Tungtung Telepon nepi ka layar hurung.
- Pikeun mareuman: Press and hold the Power/End Call button, then select 'Power Off' from the options on the screen.
4.4. Nyambungkeun ka Wi-Fi
- Tina ménu utama, arahkeun ka Setélan > Wifi.
- Hurungkeun Wi-Fi On. The phone will scan for available networks.
- Pilih jaringan Wi-Fi anu dipikahoyong tina daptar.
- Enter the Wi-Fi password if prompted, then select Nyambung.
4.5. Konfigurasi Akun SIP
The WP816 supports 2 SIP accounts. Configuration details are typically provided by your VoIP service provider or network administrator.
- Tina ménu utama, arahkeun ka Setélan > Rekening.
- Select an available account (e.g., Account 1).
- Enter the required information: Account Name, SIP Server, SIP User ID, SIP Authenticate ID, SIP Password.
- Save the settings. The account status icon should indicate successful registration.
5. Parentah Operasi
5.1. Nelepon
- Langsung nelepon: Lebetkeun nomer telepon nganggo keypad teras pencét Nelepon button (green handset icon).
- Tina Sajarah Telepon: Pencét éta Sajarah soft key, navigate to the desired entry, and press the Nelepon kancing.
- Tina Kontak: Arahkeun ka Kontak, select a contact, and press the Nelepon kancing.
5.2. Narima Telepon
- Sawaktos telepon hurung, pencét tombol Nelepon button (green handset icon) to answer.
- Pikeun nolak telepon, pencét éta Tungtung Telepon button (red handset icon).
5.3. Ngagunakeun Bluetooth
The WP816 features integrated Bluetooth for connecting headsets.
- Tina ménu utama, arahkeun ka Setélan > Bluetooth.
- Hurungkeun Bluetooth On.
- Pastikeun headset Bluetooth anjeun dina mode papasangan.
- Select your headset from the list of available devices and follow the on-screen prompts to pair.
5.4. Voice Conferencing
The phone supports 3-way voice conferencing.
- Nalika nelepon aktip, pencét éta Konférénsi soft key. The active call will be put on hold.
- Dial the number of the third party and press the Nelepon kancing.
- Once the third party answers, press the Konférénsi konci lemes deui pikeun gabung sakabeh pihak.
5.5. Push-to-Talk (PTT)
The WP816 features a configurable button for Push-to-Talk functionality, if supported by your system.
- Consult your system administrator for PTT setup and usage instructions.
- Typically, press and hold the designated PTT button to transmit, and release to listen.
6. Pangropéa sarta perawatan
- Keep the phone dry. Liquids can damage the device.
- Clean the phone with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Ulah ngantep telepon kakeunaan suhu anu ekstrim atanapi sinar panonpoé langsung.
- Do not attempt to disassemble the phone. This will void the warranty.
- Cas batréna sacara rutin pikeun ngajaga umurna, sanajan telepon teu sering dianggo.
7. Cara ngungkulan
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Telepon teu hurung. | Batré lemah atawa béak. | Charge the phone for at least 30 minutes. |
| Teu bisa nyambung ka Wi-Fi. | Sandi salah; kaluar tina rentang; masalah jaringan. | Verify password; move closer to router; restart router. |
| Teu bisa nyieun/nampa telepon. | SIP account not registered; no network connection. | Check Wi-Fi connection; verify SIP account settings with administrator. |
| Poor call quality (echo/noise). | sinyal Wi-Fi lemah; kamacetan jaringan. | Move to an area with better Wi-Fi signal; reduce network traffic. |
8. Spésifikasi Téknis
| Fitur | Spésifikasi |
|---|---|
| Modél | WP816 |
| Wi-Fi Standar | Dual-band Wi-Fi 6 (802.11ax) |
| Akun SIP | 2 akun SIP, 2 jalur |
| Sora Codec | Opus HD voice |
| Batré | 1500mAh rechargeable Lithium-Ion |
| Waktu Ngobrol | Nepi ka 6 jam |
| Waktu sayaga | Nepi ka 120 jam |
| Bluetooth | Integrated Bluetooth for headsets |
| Fitur Audio | Dual MIC design with AEC and Noise Shield Technology |
| Port ngecas | Type C USB (supports fast charging) |
| Headsét Jack | 3.5 mm |
| Ukuran (L x W x H) | 7 x 5 x 4 inci (kira-kira) |
| Item Beurat | 13.8 ons / 390 gram |
| Bahan | palastik |
| Warna | kulawu |
9. Garansi jeung Rojongan
For warranty information, please refer to the warranty card included with your product or visit the official Grandstream website. Technical support is available through Grandstream's customer service channels. Please have your product model (WP816) and serial number ready when contacting support.
For the latest documentation, firmware updates, and support resources, please visit: www.grandstream.com/support





