1. Bubuka
1.1 Produk Leuwihview
The Grandstream GRP2602G is a carrier-grade IP phone designed for mass deployment. It features 2 lines, 4 SIP accounts, a 2.4-inch LCD display, and dual-port Gigabit Ethernet with integrated Power over Ethernet (PoE). This manual provides comprehensive instructions for setting up, operating, and maintaining your GRP2602G IP phone, ensuring optimal performance and security.
1.2 Fitur konci
- Supports 2 lines and 4 SIP accounts for flexible communication.
- Swappable faceplate for easy logo customization, ideal for service providers.
- Enterprise-level protection including secure boot, dual firmware images, and encrypted data storage for enhanced security.
- Supports 5-way audio conferencing for efficient group communication.
- Equipped with noise shield technology to minimize background noise, ensuring clear audio.
2. Eusi Paket
Please check the package carefully for the following items. If any item is missing or damaged, please contact your vendor.
- GRP2602G IP Phone Unit
- Handset nganggo Kabel
- Kabel Ethernet
- Stand Telepon
- Pitunjuk Instalasi Gancang (QIG)
3. Pedaran Fisik
3.1 Hareup View

The front of the GRP2602G features a 2.4-inch LCD display, a full numeric keypad, and dedicated function keys for common operations such as message, headset, mute, hold, transfer, and conference. The navigation cluster allows for easy menu navigation and selection.
3.2 Samping View

Ieu view shows the ergonomic design of the handset and the phone's main body, along with the attached stand that allows for optimal viewing angles on a desk.
3.3 Tukangeun View jeung Palabuhan

The rear of the phone houses all necessary connection ports:
- Palabuhan PC: Connects to a computer or other network device.
- Port LAN: Connects to your network switch or router (supports PoE).
- Port héndsét: Connects the coiled handset cord.
- Port headset: Connects a compatible RJ9 headset.
- DC5V Power Port: For connecting an optional 5V DC power adapter (if PoE is not used).
4. Setélan
4.1 Masang Telepon
- Attach the phone stand to the back of the phone unit by aligning the tabs and sliding it into place until it clicks securely.
- Connect the coiled handset cord to the handset port on the phone and the corresponding port on the handset.
4.2 Nyambungkeun ka Jaringan
The GRP2602G supports Power over Ethernet (PoE), simplifying installation.
- Ngagunakeun PoE: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled switch or router. The phone will power on automatically.
- Without PoE (Optional): If PoE is not available, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router. Then, connect a Grandstream certified 5V DC power adapter (not included) to the DC5V power port on the phone and plug it into a power outlet.
- Optionally, connect a computer to the PC port on the phone using another Ethernet cable to share the network connection.
5. Parentah Operasi
5.1 Nelepon
- Lift the Handset atawa pencét éta Speakerphone kancing.
- Pencét nomer anu dipikahoyong.
- Pencét éta Telepon konci lemes atanapi antosan sababaraha detik kanggo mencet otomatis.
5.2 Ngajawab Telepon
- When the phone rings, lift the Handset, atawa pencét tombol Speakerphone tombol, atawa pencét éta Waleran konci lemes.
5.3 Ngagunakeun Speakerphone
- To activate speakerphone during a call, press the Speakerphone kancing.
- Pikeun pindah deui ka héndsét, kantun angkat héndsét.
5.4 Using a Headset
- Connect your RJ9 headset to the headset port on the back of the phone.
- Pencét éta Headsét button to toggle between headset mode and speakerphone/handset mode.
5.5 5-Way Audio Conferencing
- Nalika nuju nelepon aktip, pencét tombol Konférénsi kancing.
- Dial the number of the next participant and press Telepon.
- Once the second participant answers, press the Konférénsi button again to join all parties.
- Repeat for up to 5 participants.
5.6 Noise Shield Technology
The GRP2602G is equipped with noise shield technology to reduce background noise during calls. This feature is active by default and helps ensure clearer conversations, especially in noisy environments.
6. Pangropéa
6.1 Ngabersihan Telepon
- Salawasna pegatkeun sambungan telepon tina kakuatan saméméh beberesih.
- Anggo lawon anu lemes, garing, teu aya serat pikeun ngusap permukaan telepon.
- Pikeun tanda nekad, rada dampen the cloth with water or a mild, non-abrasive cleaner. Do not spray liquids directly onto the phone.
- Avoid using harsh chemicals, abrasive cleaners, or solvents as they may damage the phone's finish.
6.2 Panyimpenan
Upami nyimpen telepon kanggo waktos anu lami, pastikeun teleponna beresih, garing, sareng disimpen di tempat anu tiis sareng garing, jauh tina sinar panonpoé langsung sareng suhu anu ekstrim.
7. Cara ngungkulan
This section addresses common issues you might encounter with your GRP2602G IP Phone.
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Telepon teu hurung. | Taya kakuatan ti switch PoE atawa adaptor kakuatan. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify power adapter is correctly plugged in and functional. |
| Taya nada dial. | Masalah konéktivitas jaringan atanapi kagagalan pendaptaran SIP. | Check Ethernet cable connection. Verify network status. Contact your VoIP service provider or IT administrator to confirm SIP account registration. |
| Kualitas panggero goréng (gema, statik). | Network congestion, faulty cable, or environmental noise. | Ensure stable network connection. Replace Ethernet cable if damaged. Utilize the phone's noise shield technology. Adjust volume levels. |
| Teu tiasa nelepon atanapi nampi telepon. | SIP account not configured or registered. | Confirm SIP account details are correctly entered in the phone's web interface. Ensure the account shows as 'Registered' on the phone's display. |
8. Spésifikasi
Below are the technical specifications for the Grandstream GRP2602G IP Phone:
| Fitur | Rincian |
|---|---|
| Dimensi produk | 1 x 1 x 1 inci |
| Item Beurat | 1.98 pon (0.9 Kilogram) |
| Nomer modél | IPG-GRP2602G |
| merek | Grandstream |
| Warna | Hideung |
| Tipe Telepon | Korded |
| Sumber Daya | Power over Ethernet (PoE) |
| Tipe Telepon | Keypad Tunggal |
| Jenis System Ngajawab | Digital |
| Alat nu cocog | Headset, Desktop, Laptop |
| Kamampuh Telepon Konférénsi | 5-jalan |
| tampilan | 2.4 inci LCD |
| Akun SIP | 4 |
| Garis Dirojong | 2 |
| palabuhan Ethernet | Ethernet Gigabit Dual-Port |
9. Garansi jeung Rojongan
The Grandstream GRP2602G IP Phone comes with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Grandstream websitus.
For technical support, troubleshooting assistance, or to access additional resources such as firmware updates and FAQs, please visit the Grandstream support portal or contact your authorized Grandstream reseller.





