MOES ZigBee & Bluetooth & Mesh Gateway Hub User Manual

1. Bubuka

The MOES ZigBee & Bluetooth & Mesh Gateway Hub serves as a central control unit for your smart home system. It supports multi-protocol communication, including Tuya Bluetooth Mesh (SIG) and Zigbee 3.0, allowing you to connect and manage various smart devices through a single gateway. This hub integrates with the MOES/Smart Life App for remote control and supports voice commands via Alexa and Google Assistant.

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your MOES Gateway Hub.

2. Produk Langkungview

Fitur konci:

• Dukungan Protokol Ganda: Integrates MOES/Tuya Bluetooth Mesh (SIG) and Zigbee 3.0 for versatile device connectivity.
• Kapasitas Alat Tinggi: Ngarojong dugi ka 128 alat bumi pinter Tuya.
• Alarm Sora & Lampu: Features integrated sound and light alarm capabilities.
• Local Scenario & Automation: Enables local scenario execution and automation, enhancing security functions.
• Remote & Voice Control: Control devices via the MOES/Smart Life App and voice assistants like Alexa and Google Assistant.
• Setélan Gampang: Designed for quick installation without complex wiring or technical expertise.

Naon anu aya dina Kotak:

• MOES Zigbee BLE Gateway Hub
• Kabel Daya
• Instruksi Manual

Diagram produk:

3. Parentah Setup

Follow these steps to set up your MOES ZigBee & Bluetooth & Mesh Gateway Hub:

1. Daya Hurung: Connect the provided power cable to the gateway and plug it into a standard electrical outlet. The indicator light on the gateway should illuminate.
2. Pamasangan Aplikasi: Download the "Smart Life" or "MOES" app from your smartphone's app store (available on iOS and Android).
3. Sambungan jaringan: Ensure your smartphone is connected to a 2.4GHz Wi-Fi network. The gateway only supports 2.4GHz Wi-Fi.
4. Tambahkeun Alat dina App: Open the Smart Life/MOES app, register or log in, and tap the "+" icon to add a new device. Select the gateway from the list of available devices.
5. Mode Papasangan: Follow the in-app instructions to put the gateway into pairing mode. This usually involves pressing and holding a button on the gateway until the indicator light blinks.
6. Sambungkeun Alat: Once the gateway is successfully added to the app, you can begin adding your Tuya/MOES smart devices (e.g., Zigbee light switches, Bluetooth door locks) through the gateway within the app.

The setup process is designed to be straightforward, requiring no complex wiring.

4. Parentah Operasi

Once your MOES Gateway Hub is set up and devices are connected, you can utilize its various functions:

4.1 App Remote Control

• Open the Smart Life/MOES app on your mobile phone.
• Access and control all connected smart devices from anywhere with an internet connection.
• Adjust settings, turn devices on/off, and monitor their status.

4.2 Kontrol sora

• Integrate the Smart Life/MOES app with Amazon Alexa or Google Assistant.
• Use voice commands to control your connected smart devices (e.g., "Alexa, turn on the living room light").

4.3 Scene Control and Automation

• Create custom scenes within the app to trigger multiple devices simultaneously (e.g., a "Good Morning" scene that turns on lights and adjusts the thermostat).
• Set up automation rules based on conditions like time, device status, or sensor input (e.g., turn on a light when a door sensor detects opening).
• The gateway supports local scenario and automation, ensuring functionality even without an internet connection for pre-configured routines.

4.4 Sound & Light Alarm

• Configure the gateway to activate its sound and light alarm based on security functions or specific automation triggers.
• This feature can be integrated into the Tuya Security SaaS Platform for enhanced home security.

5. Pangropéa

To ensure optimal performance and longevity of your MOES Gateway Hub, consider the following maintenance guidelines:

• Tetep Bersih: Lap alat sacara rutin nganggo lawon anu lemes sareng garing pikeun miceun lebu. Hindarkeun nganggo pembersih cair atanapi bahan anu kasar.
• Penempatan optimal: Tempatkeun gapura di lokasi sentral di jero bumi anjeun pikeun maksimalkeun jangkauan sinyal pikeun sadaya alat anu nyambung. Ulah nempatkeun éta caket kana barang logam ageung atanapi sumber gangguan anu sanés.
• Kaayaan Lingkungan: Operate the gateway within the specified temperature and humidity ranges (-10~45°C, 5%~90%RH non-condensing) to prevent damage.
• Pembaruan firmware: Check the Smart Life/MOES app periodically for firmware updates. Keeping the firmware updated ensures the best performance and security.
• Sasayogian tanaga: Use only the original power cable and adapter provided with the device.

6. Cara ngungkulan

If you encounter issues with your MOES Gateway Hub, refer to the following troubleshooting tips:

• Gateway Teu Nyambung ka Wi-Fi:
  • Pastikeun jaringan Wi-Fi anjeun 2.4GHz. Gerbangna henteu ngadukung jaringan 5GHz.
  • Pariksa deui naha kecap akses Wi-Fi anjeun leres.
  • Pindahkeun gateway langkung caket kana router Wi-Fi anjeun.
  • Balikan deui router Wi-Fi anjeun sareng gateway.
• Alat-alat anu Henteu Sapasang sareng Gateway:
  • Ensure the gateway is in pairing mode as indicated by the blinking light.
  • Check that the smart device you are trying to pair is compatible with Zigbee 3.0 or Bluetooth Mesh and is a Tuya/MOES device.
  • Deukeutkeun alat pinter kana gateway salami prosés masangkeun.
  • Reset the smart device to its factory settings before attempting to pair again.
• Poor Device Range or Connectivity:
  • The effective range of Zigbee and Bluetooth can be affected by walls and other obstructions.
  • Consider adding Zigbee or Bluetooth repeater devices (such as a MOES energy monitor plug) to extend the network coverage, especially in larger homes or areas with many obstacles.
  • Ensure the gateway is not obstructed by large furniture or electronics.
• Masalah Kontrol Sora:
  • Verify that the Smart Life/MOES app is correctly linked to your Alexa or Google Assistant account.
  • Ensure the device names in the app are simple and easily recognizable by the voice assistant.
  • Pariksa sambungan internét anjeun.
• Gateway Unresponsive:
  • Unplug the power cable, wait 10 seconds, and plug it back in to restart the gateway.
  • If issues persist, perform a factory reset (refer to the app or manufacturer's support for specific instructions, as this will erase all paired devices and settings).

7. Spésifikasi

8. Émbaran jaminan

Specific warranty details for the MOES ZigBee & Bluetooth & Mesh Gateway Hub are typically provided with the product packaging or can be found on the official MOES websitus. Punten tahan bukti pameseran anjeun pikeun klaim garansi.

9. Rojongan

Pikeun pitulung salajengna, rojongan teknis, atawa ngalaporkeun masalah, mangga tingal sumber di handap:

• MOES/Smart Life App: The app often includes a help section, FAQs, and direct support contact options.
• MOES Official Websitus: Visit the official MOES website for product information, updated manuals, and customer service contact details.
• Rojongan pangecér: Contact the retailer from whom you purchased the product for return or exchange policies.