1. Langkungview
The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.
Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.
2. Fitur konci
- Konektipitas Universal: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
- Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
- Acoustic Protection: Incorporates technology to manage safe volume levels, protecting user hearing.
- Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
- Kasaluyuan Platform: Works with major call center platforms including Avaya, Genesys, and Cisco.
3. Parentah Setup
3.1 Nyambungkeun Headset Anjeun
Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.
Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.
3.2 Nyambungkeun ka Komputer Anjeun
Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.
Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.
4. Parentah Operasi
The Poly DA85 features an inline control unit for easy management of your calls and audio.
Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.
- Telepon Jawab/Tombol Tamat: Pencét tombol ikon telepon pikeun ngajawab atanapi mungkas telepon.
- Tombol Luhur / Turun: Anggo tombol '+' sareng '-' pikeun nyaluyukeun volume anu didangukeun.
- Tombol Jempé Mikropon: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
- Tombol Bisu Spiker: Press the speaker icon button to mute or unmute your speaker.
Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.
5. Pangropéa
- beberesih: Anggo lawon anu lemes sareng garing pikeun ngabersihkeun adaptor. Ulah nganggo pembersih cair atanapi pelarut.
- Panyimpenan: Simpen adaptor dina tempat anu tiis sareng garing upami henteu dianggo.
- Perawatan kabel: Hindarkeun tikungan seukeut atanapi tarik kaleuleuwihan dina kabel pikeun nyegah karusakan.
6. Cara ngungkulan
6.1 No Audio or Microphone Not Working
- Ensure the QD headset is securely connected to the adapter.
- Verify the USB connector is fully inserted into your computer's USB port.
- Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
- Confirm that the microphone and speaker mute buttons on the inline control are not activated.
- Coba sambungkeun adaptor ka port USB anu béda dina komputer anjeun.
6.2 Call Control Buttons Not Responding
- Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
- Restart your communication software or computer.
7. Spésifikasi
| Fitur | Rincian |
|---|---|
| Dimensi produk | 2.95 x 0.98 x 0.39 inci |
| Item Beurat | 1.06 ons |
| Nomer Modél Item | 218267-01 |
| Produsén | Poli |
| Alat nu cocog | Headphone |
| Mangpaat husus Pikeun Produk | Telepon |
| Tipe Panyambung | USB |
| Warna | Hideung |
8. Garansi jeung Rojongan
Kanggo inpormasi garansi sareng dukungan téknis, mangga tingal Poly resmi websitus atanapi ngahubungan reseller Poly otorisasi Anjeun. Simpen resi pameseran anjeun pikeun klaim jaminan.
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