1. Bubuka
This manual provides detailed instructions for the setup, operation, and maintenance of your Grandstream GRP2612P IP Phone. The GRP2612P is a carrier-grade IP phone designed for mass deployment, featuring 4 lines, 4 SIP accounts, a 2.4-inch color display, and dual-port 10/100 Ethernet with integrated Power over Ethernet (PoE).
2. Eusi Paket
Pariksa yén pakét anjeun ngandung barang-barang ieu:
- GRP2612P Phone Unit
- Handset nganggo Kabel
- Stand Telepon
- Kabel Jaringan (Ethernet)
- Guide Instalasi Gancang
- GPL License Information
Note: The 5V power adapter is NOT included with the GRP2612P model and must be purchased separately if PoE is not available.
3. Leuwih fisikview

Figure 1: Grandstream GRP2612P IP Phone
The image displays the Grandstream GRP2612P IP Phone in dark gray. The handset, labeled 'HD', rests on the left. The main unit features a 2.4-inch color display showing 'GRANDSTREAM' branding, current time, and call line status. Below the display are context-sensitive soft keys. The numeric keypad is visible, along with a central navigation cluster, volume control buttons, and dedicated function keys for message, headset, mute, and speakerphone.
Komponén konci:
- Handset: For standard voice communication.
- 2.4 inci Warna tampilan: Shows call information, menu options, and status.
- Tombol Jalur: Dedicated buttons for managing multiple lines/SIP accounts.
- Tombol lemes: Context-sensitive buttons that change function based on the display.
- Kluster Navigasi: Dipaké pikeun nganapigasi ménu jeung nyaluyukeun setelan.
- Papan tombol angka: Pikeun nelepon nomer sareng input téks.
- Tombol Fungsi: Dedicated buttons for features like message, headset, mute, and speakerphone.
- Kontrol volume: Nyaluyukeun volume handset, headset, sareng speakerphone.
4. Setélan
4.1 Nyambungkeun Telepon
- Sambungkeun Handset: Plug the coiled handset cord into the handset port on the phone base and the other end into the handset.
- Nyambung kana Jaringan: Plug one end of the Ethernet cable into the LAN port on the phone and the other end into a network switch/hub or router. If using Power over Ethernet (PoE), the phone will power on automatically.
- Adaptor Daya Pilihan: If PoE is not available, connect a compatible 5V power adapter (sold separately) to the power jack on the phone and then to a power outlet.
- Sambungkeun PC (Opsional): If you wish to connect a PC through the phone, plug an Ethernet cable from the PC into the PC port on the phone.
4.2 Ngahurungkeun Telepon
The GRP2612P supports two power options:
- Kakuatan kana Ethernet (Poe): If your network switch supports PoE, simply connecting the Ethernet cable to the LAN port will power the phone.
- Adaptor Daya éksternal: If PoE is not available, a 5V DC power adapter (not included with this model) is required. Connect the adapter to the phone's power port and a wall outlet.
Once powered, the phone will boot up and display network and account status on the screen.
5. Ngoperasikeun Telepon
5.1 Fungsi Telepon Dasar
- Nelepon: Pick up the handset, press the Speakerphone button, or press a Line key. Dial the number and press the 'Dial' soft key or '#'.
- Ngajawab Telepon: Angkat héndsét, pencét tombol Speakerphone, atanapi pencét konci Jalur anu kedip-kedip.
- Nutup Telepon: Hang up the handset or press the 'End Call' soft key.
- Tahan / neruskeun: During an active call, press the 'Hold' soft key. To resume, press the flashing Line key or 'Resume' soft key.
- Mindahkeun: During an active call, press the 'Transfer' soft key, dial the new number, and press 'Transfer' again.
- Konférénsi: During an active call, press the 'Conf' soft key, dial the second party's number, and once connected, press 'Conf' again to join all parties.
5.2 Pintonan sareng Napigasi
The 2.4-inch color display provides visual feedback for all phone operations. Use the navigation cluster (up, down, left, right, OK) to scroll through menus and select options. The soft keys below the display change their function based on the current context, offering quick access to relevant features.
5.3 Configuring Accounts
SIP account configuration is typically performed via the phone's web panganteur pamaké (Web UI). To access the Web UI:
- Obtain the phone's IP address from the phone's menu (e.g., Status > Network Status).
- Lebetkeun alamat IP kana a web browser dina komputer disambungkeun ka jaringan nu sami.
- Log in using the administrator credentials (default username: admin, default password: admin).
- Navigate to the 'Account' settings to configure your SIP accounts as provided by your VoIP service provider.
6. Pangropéa
- beberesih: Use a soft, dry cloth to clean the phone's surfaces. Avoid abrasive cleaners or solvents.
- Lingkungan: Simpen telepon di tempat anu garing, jauh tina sinar panonpoé langsung, panas anu kaleuleuwihi, atanapi kalembaban.
- Kabel: Pastikeun sadaya kabel disambungkeun kalayan pageuh sareng bébas tina karusakan.
7. Cara ngungkulan
Masalah umum sareng Solusi:
- Henteu aya kakuatan:
- Verify the Ethernet cable is securely connected to a PoE-enabled port, or that the external power adapter (if used) is properly connected and plugged into a working outlet.
- Teu aya Nada Telepon:
- Pariksa sambungan kabel jaringan.
- Ensure SIP accounts are correctly registered (check display for registration status).
- Reboot the phone by disconnecting and reconnecting power.
- Teu Bisa Nelepon/Narima Telepon:
- Confirm network connectivity.
- Verify SIP account registration status on the display.
- Check firewall settings if applicable.
- Contact your VoIP service provider for account-specific issues.
8. Spésifikasi
| Fitur | Spésifikasi |
|---|---|
| Nomer modél | GRP-2612P |
| Tipe Telepon | Telepon IP |
| Garis-garis | 4 |
| Akun SIP | 4 |
| tampilan | 2.4 inci Warna Témbongkeun |
| palabuhan Ethernet | Dual-Port 10/100 Mbps |
| Rojongan PoE | PoE Terpadu |
| Sumber Daya | Corded Electric (PoE or optional 5V adapter) |
| Warna | Hideung |
| Bahan | palastik |
| Item Beurat | 8.8 ons (0.25 kg) |
| Dimensi produk | 29.8 x 21.1 x 12 inci |
9. Garansi jeung Rojongan
Kanggo inpormasi garansi sareng dukungan téknis, mangga tingal Grandstream resmi website or contact your authorized Grandstream reseller. Keep your purchase receipt for warranty claims.