Fanvil X3G Enterprise IP Phone User Manual

1. Bubuka

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your Fanvil X3G Enterprise IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

Image 1.1: Front angled view of the Fanvil X3G Enterprise IP Phone.

2. Eusi Paket

Pastikeun yén sadaya item aya dina bungkusan:

• Fanvil X3G IP Phone Unit
• Handset
• Kabel Handset
• Kabel Ethernet
• Nangtung
• Quick Installation Guide (this document)

3. Setélan

3.1 Masang Telepon

1. Attach the stand to the back of the phone unit. The stand allows for desktop placement at an optimal viewing angle or can be configured for wall-mount installation.
2. Connect the coiled handset cord to the handset and the designated handset port on the phone unit.

Gambar 3.1: Tukangeun view of the Fanvil X3G IP Phone with stand and connection ports.

3.2 Nyambungkeun Telepon

1. Sambungan jaringan: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
2. Sambungan Daya (upami henteu nganggo PoE): If PoE is not available, connect a compatible power adapter (not included) to the power port on the phone and then to an electrical outlet.
3. Sambungan Headset (Opsional): For hands-free operation, connect a compatible headset to the headset port. The phone supports EHS (Electronic Hook Switch) for Plantronics headsets.

The phone will initiate its boot sequence upon receiving power. The display will show the Fanvil logo and then proceed to load the operating system.

4. Parentah Operasi

4.1 Fungsi Telepon Dasar

Gambar 4.1: Hareupeun view of the Fanvil X3G IP Phone, highlighting the display and keypad.

• Nelepon:
  1. Pick up the handset, press the speakerphone button, or press the Headset button.
  2. Pencét nomer anu dipikahoyong nganggo papan kenop.
  3. Pencét éta Telepon konci lemes atanapi # konci.
• Ngajawab Telepon:
  1. Pick up the handset, press the speakerphone button, or press the Headset button.
  2. Alternatipna, pencét tombol Waleran konci lemes.
• Nutup Telepon:
  1. Hang up the handset, press the speakerphone button again, or press the Headset button again.
  2. Alternatipna, pencét tombol Tungtung Telepon konci lemes.

4.2 Fitur Telepon

• Sora HD: The Fanvil X3G supports HD Voice for superior audio clarity during calls.
• Speakerphone: Pencét éta Speaker button to toggle speakerphone mode.
• Modeu Headset: Pencét éta Headsét button to use a connected headset.
• Jempé: Pencét éta Ngajempékeun tombol pikeun ngajempékeun mikropon anjeun nalika nelepon. Pencét deui pikeun nganonaktipkeun.
• Penyesuaian volume: Ngagunakeun éta Jilid buttons to adjust the handset, speaker, or headset volume during a call, or the ringer volume when idle.
• 2 SIP Lines: The phone supports two independent SIP lines, allowing you to manage multiple calls simultaneously. Use the line keys (L1, L2) to switch between lines.
• 3-Way Conference Call:
  1. Ngatur telepon sareng pihak anu munggaran.
  2. Pencét éta Conf soft key. The first party is put on hold.
  3. Pencét nomer pihak kadua teras pencét Telepon.
  4. Sakali disambungkeun ka pihak kadua, pencét tombol Conf soft key again to join all three parties in a conference call.

5. Pangropéa

Proper maintenance ensures the longevity and optimal performance of your Fanvil X3G IP Phone.

• beberesih: Use a soft, dry cloth to clean the phone's surface. For stubborn marks, slightly dampbilas lawon ku cai. Ulah nganggo bahan kimia anu keras, pembersih anu abrasif, atanapi pangleyur, sabab ieu tiasa ngaruksak lapisan akhir.
• Lingkungan: Simpen telepon dina lingkungan anu garing, jauh tina sinar panonpoé langsung, panas kaleuleuwihan, sareng beueus.
• Kabel: Ensure all cables are securely connected and not strained or kinked.

6. Cara ngungkulan

If you encounter issues with your Fanvil X3G IP Phone, refer to the following common troubleshooting steps:

• Teu Aya Daya/Telepon Teu Dihurungkeun:
  • Check if the Ethernet cable is securely connected to the LAN port and the network switch/router.
  • If not using PoE, ensure the power adapter (if applicable) is correctly connected to the phone and a working electrical outlet.
  • Verify that the network switch/router is powered on and functioning.
• Teu aya Nada Telepon:
  • Ensure the phone is properly registered with your VoIP service provider. Check the display for registration status.
  • Pariksa konektipitas jaringan.
  • Restart the phone by disconnecting and reconnecting the power/Ethernet cable.
• Kualitas Telepon Goréng (Gema, Statis):
  • Pariksa stabilitas sareng bandwidth sambungan jaringan anjeun.
  • Pastikeun kabel héndsét disambungkeun aman.
  • If using a headset, try using the handset to determine if the issue is headset-related.
• Teu Bisa Nelepon/Narima Telepon:
  • Confirm that the phone is registered with your SIP server.
  • Check network settings and ensure the phone has an IP address.
  • Contact your VoIP service provider or network administrator for assistance with SIP registration or network configuration.

7. Spésifikasi

Technical specifications for the Fanvil X3G Enterprise IP Phone:

8. Garansi jeung Rojongan

For warranty information, please refer to the documentation provided at the time of purchase or contact your reseller. For technical support, please reach out to your service provider or the Fanvil customer support team through their official websitus.