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This manual provides comprehensive instructions for the setup, operation, and maintenance of your Mitel 6869 SIP Phone. Designed for power users, this robust device offers maximum functionality for your communication needs.

Figure 1: Mitel 6869 SIP Phone. An overview of the Mitel 6869 SIP Phone, highlighting its large display, numeric keypad, programmable soft keys, and the attached handset.
1. Setélan
Follow these steps to set up your Mitel 6869 SIP Phone:
- Ngabongkar bungkusan: Carefully remove all components from the packaging. Ensure you have the phone unit, handset, handset cord, and stand.
- Pasang Stand: Securely attach the phone stand to the base of the phone unit.
- Sambungkeun Handset: Colokkeun hiji tungtung kabel héndsét anu ngagulung kana héndsét sareng tungtung anu sanés ka port héndsét dina unit telepon.
- Network and Power Connection:
- Connect an Ethernet cable from your network switch (supporting Power over Ethernet - PoE) to the LAN port on the back of the phone. The phone will power on automatically.
- If PoE is not available, connect an optional AC power adapter (not included) to the power port and then to a power outlet. Connect an Ethernet cable from your network switch to the LAN port.
- Konfigurasi awal: The phone will boot up and attempt to connect to your network. Follow any on-screen prompts for initial setup, which may include network settings or SIP registration details provided by your system administrator.
2. Parentah Operasi
This section details the basic operation of your Mitel 6869 SIP Phone.
2.1. Fungsi Telepon Dasar
- Nelepon:
- Lift the handset, press the Speaker button, or press a Line key.
- Pencét nomer anu dipikahoyong nganggo papan kenop numerik.
- Pencét éta Telepon kenop lemes atawa ngadagoan telepon nyambung otomatis.
- Ngajawab Telepon:
- When the phone rings, lift the handset, press the Speaker button, or press the flashing Line key.
- Nutup Telepon:
- Pasang deui gagang telepon, atanapi pencét tombol Tungtung Telepon soft key if using speakerphone or headset.
2.2. Konci anu tiasa diprogram
The Mitel 6869 features 12 programmable soft keys and 5 context-sensitive keys. These keys can be configured for various functions such as speed dial, line appearances, or feature access.
- Tombol lemes: The 12 keys located to the left and right of the display can be programmed for line appearances or frequently used features.
- Context-Sensitive Keys: The 5 keys directly below the display change their function based on the current phone activity (e.g., DND, Call Fwd, Unlock, XML Menu as seen on the display).
2.3. Pintonan Napigasi
The 4.3-inch backlit LCD provides access to various phone features and information.
- Tombol Napigasi: Use the directional pad (up, down, left, right) and the Pilih button in the center to navigate menus and lists.
- Layar Utama: Displays current time, date, line status, and quick access to features like Directory, Voicemail, and Missed Calls.
2.4. Rojongan Headsét
The phone supports various headset types for hands-free communication.
- Nyambungkeun Headset: Colokkeun headset anu cocog anjeun ka port headset khusus dina telepon.
- Headset Types: Supports wireless, DHSG/EHS (Electronic Hook Switch), and USB headsets.
- Ngagunakeun Headset: Pencét éta Headsét button to activate headset mode for calls.
3. Pangropéa
Proper care ensures the longevity and optimal performance of your phone.
- beberesih: Ngagunakeun lemes, damp cloth to clean the phone's surface and display. Avoid abrasive cleaners or solvents.
- Lingkungan: Simpen telepon di tempat anu garing, jauh tina sinar panonpoé langsung, panas anu kaleuleuwihi, atanapi kalembaban.
- Kabel: Ensure all cables are securely connected and not pinched or strained.
4. Cara ngungkulan
If you encounter issues with your Mitel 6869 SIP Phone, try the following solutions:
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Teu aya nada sambung atanapi telepon teu hurung. | Loose network cable, no PoE, or power adapter not connected. | Check Ethernet cable connection. Ensure PoE is active or power adapter is properly connected. |
| Teu tiasa nelepon atanapi nampi telepon. | Network connectivity issue, SIP registration failure. | Verify network connection. Contact your system administrator to check SIP registration status. |
| Pintonan kosong atanapi beku. | glitch software samentara. | Cabut kabel Ethernet (atanapi adaptor daya) salami 10 detik, teras colokkeun deui pikeun ngamimitian deui telepon. |
| Kualitas audio goréng. | Panyempitan jaringan, kabel nu rusak, atawa masalah handset/headset. | Check network connection. Try a different handset or headset if available. |
If the problem persists, contact your IT department or Mitel technical support.
5. Spésifikasi
Key technical specifications for the Mitel 6869 SIP Phone (Model 80C00003AAA-A):
- tampilan: LCD Backlit 4.3 inci
- Garis anu Dirojong: Nepi ka 24 garis
- Tombol anu tiasa diprogram: 12 programmable soft keys, 5 context-sensitive keys
- Port Ethernet: 2 Gigabit Ethernet ports with PoE support
- Headset Support: Flexible headset support (wireless, DHSG/EHS, USB)
- Ukuran (L x W x H): 8.48 x 6.18 x 2.91 inci (21.54 x 15.70 x 7.39 cm)
- beurat: Kira-kira 2 pon (0.91 kg)
- Sumber Daya: Corded Electric (PoE or optional AC adapter)
- warna: Hideung
- Protokol: SIP, RTCP, RTP, SRTP
6. Garansi jeung Rojongan
For warranty information and technical support, please refer to the official Mitel website or contact your authorized Mitel reseller. Keep your purchase receipt and product model number (80C00003AAA-A) readily available when seeking support.
Mitel provides resources and assistance for product inquiries, troubleshooting, and service needs.





