1. Bubuka
This manual provides detailed instructions for the installation, operation, and maintenance of your Hikvision DS-2SE2C400MWG-E/14 TandemVu PT Network Camera. This camera features a 4MP+4MP dual-lens system with Smart Hybrid Light technology, human and vehicle detection, and built-in audio capabilities. Please note that this is a PT (Pan/Tilt) camera with fixed lenses and does not support optical zoom or full PTZ (Pan/Tilt/Zoom) functionality.

2. Fitur konci
- Sistem Dual-Lénsa: Captures a large area and details simultaneously with 4MP+4MP resolution.
- Lampu Hibrid Smart: Advanced lighting technology for clear imaging in various conditions, including color night vision.
- Deteksi Manusa sareng Kandaraan: Intelligent AI functions for accurate event triggering.
- Diwangun-di Audio: Integrated microphone and speaker for real-time audio security and two-way communication.
- Hik-Connect Cloud Service: Supports remote management and viewing of devices via the Hik-Connect app.
- Panyimpenan On-Board: Features a built-in memory card slot supporting microSD/SDHC/SDXC cards up to 512 GB.
- Desain awét: Water and dust resistant with an IP66 rating.
- Kakuatan kana Ethernet (Poe): Ngagampangkeun pamasangan ku cara nyayogikeun daya sareng data ngalangkungan hiji kabel Ethernet.

3. Eusi Paket
Mangga parios pakét kanggo barang-barang ieu:
- Hikvision DS-2SE2C400MWG-E/14 TandemVu PT Network Camera Unit
- Asesoris pamasangan (screws, colokan témbok)
- Gancang Mimitian Guide / Dokuméntasi
- Panyambung waterproof pikeun Cable Ethernet
Upami aya barang anu leungit atanapi rusak, mangga ngahubungi vendor anjeun.
4. Setup jeung Instalasi
4.1 Masang kaméra
The camera can be installed on a wall or ceiling. Ensure the mounting surface is strong enough to support the camera's weight. Refer to the dimension diagram for proper spacing and drilling.

4.2 Daya sareng Sambungan Jaringan
The camera supports Power over Ethernet (PoE IEEE 802.3at, Class 4) or a 12 VDC power supply (1.5 A, max. 18 W). Connect the camera to your network using an RJ45 Ethernet cable. If using PoE, a single cable provides both power and data. If using a 12 VDC adapter, ensure it meets the specified requirements.
4.3 Initial Configuration (Hik-Connect App)
For remote management and live view, use the Hik-Connect mobile application. Follow these steps:
- Download the Hik-Connect free app from the App Store (iOS) or Google Play (Android).
- Scan the QR code on your Network Video Recorder (NVR) or directly on the camera if available.
- Get instant live view and manage your camera settings.

The camera also supports client software like iVMS-4200 and Hik Partner Pro for PC-based management, and web browser access (Chrome 31-44, Firefox 30-51, Safari 8.0+).
5. Operasi
5.1 Hirup View and PT Control
Aksés langsung view through the Hik-Connect app, iVMS-4200 client, or a supported web browser. The camera allows for Pan (0° to 355°) and Tilt (0° to 80° for PTZ channel, 7° to 17° for Bullet channel) movement. Pan and Tilt speeds are configurable. You can also set up to 300 presets for quick navigation to specific viewdina sudut.
5.2 Fitur Audio
Utilize the built-in microphone for audio monitoring and the built-in speaker for two-way audio communication or audible warnings.
5.3 Ngarekam jeung Panyimpenan
The camera supports local storage via a microSD/SDHC/SDXC card up to 512 GB. Configure recording schedules and event-triggered recording through the camera's interface or client software. Motion detection (human and vehicle) can trigger recording and audible warnings.
5.4 Smart Hybrid Light
The Smart Hybrid Light feature automatically adjusts between IR and white light to provide optimal illumination, enabling color night vision when needed.
6. Pangropéa
6.1 beberesih
Regularly clean the camera lens and housing with a soft, dry cloth. For stubborn dirt, use a mild detergent solution and wipe gently. Avoid abrasive cleaners or solvents that could damage the camera's finish or lens coating.
6.2 Apdet firmware
Pariksa périodik resmi Hikvision website or your client software (iVMS-4200, Hik-Connect) for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
6.3 Pertimbangan Lingkungan
The camera is designed for operating temperatures between -30 °C to 50 °C (-22 °F to 122 °F) with humidity 95% or less (non-condensing). While it has an IP66 rating for water and dust resistance, avoid direct exposure to high-pressure water jets or prolonged submersion.

7. Cara ngungkulan
- Henteu aya kakuatan: Ensure the PoE connection is active or the 12 VDC power adapter is correctly connected and supplying power.
- Henteu aya sambungan jaringan: Check the Ethernet cable connection. Verify network settings (IP address, gateway, DNS) are correct.
- Teu Bisa Ngaksés Kaméra: Ensure the camera's IP address is correct and accessible on your network. Check firewall settings on your PC or network.
- Masalah Kualitas Gambar: Clean the lens. Check lighting conditions. Adjust image settings (brightness, contrast, WDR) in the camera interface.
- Deteksi gerak teu jalan: Verify motion detection zones and sensitivity settings. Ensure human/vehicle detection is enabled if desired.
- Cannot Record to SD Card: Check if the microSD card is properly inserted and formatted. Verify storage settings and remaining capacity.
8. Spésifikasi
Below are the detailed technical specifications for the DS-2SE2C400MWG-E/14 camera:

9. Tips pamaké
- PT vs. PTZ Clarification: Remember this camera is a PT (Pan/Tilt) camera with fixed lenses, meaning it does not have optical zoom capabilities. Adjust pan and tilt for desired viewdina sudut.
- Operasi mandiri: The camera can function without a dedicated DVR or NVR by utilizing its built-in microSD card slot for local storage. You can access recordings and live view directly via the Hik-Connect app or client software.
- Kasaluyuan Aplikasi: The primary application for mobile access is Hik-Connect. For PC, iVMS-4200 and Hik Partner Pro are recommended.
10. Garansi jeung Rojongan
For warranty information, technical support, or service inquiries, please refer to the official Hikvision websitus atanapi hubungi dealer Hikvision resmi anjeun. Simpen resi pameseran anjeun salaku bukti pameseran pikeun klaim garansi.





