1. Bubuka
Thank you for choosing the Hiseeu 8MP 4K POE PTZ IP Camera. This camera is designed to provide advanced surveillance for both indoor and outdoor environments, featuring high-resolution video, pan-tilt-zoom capabilities, intelligent detection, and two-way audio. This manual will guide you through the installation, operation, and maintenance of your new security camera.
2. Fitur konci
- Résolusi Ultra HD: Available in 8MP (4K) or 4MP (2K) options for clear, detailed video.
- POE (Power over Ethernet): Simplifies installation by transmitting power and data through a single Ethernet cable.
- Fungsi PTZ: Offers 355° horizontal pan and 90° vertical tilt for wide area coverage and remote adjustment.
- Smart Night Vision: Supports Infrared (black and white), Full Light (color image), and Smart Event modes (auto-switch to white light alarm upon motion detection).
- Audio Dua Arah: Mikropon sareng spiker internal pikeun komunikasi sacara real-time.
- Fungsi AI: Includes Motion Detection, Human Detection, Area Detection, Cordon Detection, and Face Detection (requires compatible Hiseeu POE NVR).
- Komprési Pidéo H.265: Efficiently saves storage space by reducing video file sizes by up to 50% compared to H.264.
- Desain awét: IP66 waterproof and dustproof rating, suitable for outdoor use in various weather conditions (-10°C to 60°C operating temperature). Features a metal front shell for good heat dissipation.
- Panyimpenan anu fleksibel: Supports SD card recording (up to 128GB) or HDD recording when connected to a Hiseeu POE NVR.
- Aksés Jauh: Monitor and control your camera from anywhere using the XMeye Pro mobile app (Android/iOS) or PC client (Windows/macOS).
3. Eusi Paket
Mangga parios pakét kanggo barang-barang ieu:
- Hiseeu POE PTZ IP Camera (4MP or 8MP, depending on your selection) x1
- Buku Panduan x1
- RJ45 Waterproof Connector x1
- Screw bag for Cameras x1

4. Spésifikasi
| Atribut | Nilai |
|---|---|
| Ngaran Brand | Hiseu |
| Nomer modél | HD918-P/HD915-P |
| Konektipitas | IP/Network Wired |
| High Definition | 8.0 megapiksel |
| Gaya | Kaméra Kubah |
| Kaluaran Audio | Audio Dua Arah |
| Bahan cangkang | Plastic (with Metal Front Shell for heat dissipation) |
| Modeu kakuatan | Mains Electricity (POE or DC12V) |
| Asalna | Daratan Cina |
| Fitur husus | Waterproof / Weatherproof |
| Viewdina Angle | 75° |
| Lensa (mm) | 3.6 mm |
| Peunteun IP | IP66 |
| Suhu Operasi | -10°C nepi ka 60°C |
| Suplai Daya (V) | DC12V |
| Dukungan Sistem Mobile | Android, ios |
| Fungsi AI | Deteksi gerak |
| Adegan | Jero rohangan jeung luar |
| Megapiksel | 8MP |
| Warna Peuting Visi | Sumuhun |
| Sasayogian tanaga | With Poe |
| Pamasangan | Ceiling, Side |
| Format komprési pidéo | H.265 |
| FPS | 15 |
| APLIKASI | XMeye Pro |
| Resolusi | 4K/2K for Option |
| Support POE Power | Yes, standard 802.3af |
| Support Face Detection | Yes, need to work with Hiseeu poe nvr |
| 5X Digital Zoom | Sumuhun |
5. Setup Guide
5.1 Instalasi fisik
The Hiseeu POE PTZ IP Camera is designed for both indoor and outdoor use, with an IP66 waterproof and dustproof rating. It can be installed on ceilings or walls (side mounting).


5.2 Kabel sareng Konéktivitas
The camera supports Power over Ethernet (PoE) for simplified installation. It can be connected in several ways:
5.2.1 Direct Connection to Hiseeu POE NVR
For a plug-and-play solution, connect the camera directly to a Hiseeu POE NVR using a single Ethernet cable. This cable transmits both power and video/audio data.


5.2.2 Connection via POE Switch to NVR
If your NVR does not have built-in PoE ports, you can use a separate PoE switch. Connect the camera to the PoE switch, and then connect the PoE switch to your NVR and router.

5.2.3 Standalone Operation (Wired to Router)
The camera can also operate standalone by connecting it to a DC12V power supply and a router via an Ethernet cable. This allows for network access and remote viewing without a dedicated NVR.

5.3 App Setup (XMeye Pro)
To access your camera remotely and utilize its smart features, download and configure the XMeye Pro app:
- Download the XMeye Pro app from the App Store (iOS) or Google Play Store (Android).
- Buka aplikasina, ngadaptar akun, sareng log in.
- Add your camera device. If using an NVR, connect the camera to the NVR first.
- Once successfully added, you can enjoy live video streaming and control your camera.

6. Parentah Operasi
6.1 Pan & Dengdekkeun Control
Use the XMeye Pro app or PC client to remotely control the camera's pan and tilt movements. The camera offers 355° horizontal pan and 90° vertical tilt, allowing you to cover a wide area.


6.2 Modeu Visi Peuting
The camera features advanced night vision capabilities with three selectable modes:
- Visi Infrabeureum: Provides clear black and white images in low-light or no-light conditions using IR LEDs.
- Cahaya pinuh: Utilizes white lamps to provide full-color images at night.
- Acara Pinter: Automatically switches to white light alarm (Full Light mode) when motion is detected at night, illuminating the area and deterring intruders.


6.3 Audio Dua Arah
The integrated microphone and speaker allow for two-way communication. You can listen to the camera's surroundings and speak through the camera using the XMeye Pro app.

6.4 AI Motion Detection and Audible Alarm
The camera features intelligent AI motion detection to identify human shapes, reducing false alarms. When motion is detected, the camera can trigger an audible alarm and send instant notifications with screenshots to your mobile app.
- Deteksi Manusa: Focuses on human shapes to minimize alerts from animals or inanimate objects.
- Area Detection: Define specific zones for motion detection.
- Cordon Detection: Set virtual lines, triggering an alarm when crossed.



6.5 Deteksi raray
The camera supports face detection, which allows for smart playback and filtering of video recordings based on detected faces. Note: This feature requires working with a compatible Hiseeu POE NVR.

6.6 Ngarékam sareng Nyimpen Pidéo
The camera offers flexible recording options:
- Rekaman Kartu SD: Insert a Micro SD card (up to 128GB) directly into the camera's TF card slot for local storage.
- HDD Recording: When connected to a Hiseeu POE NVR, video can be recorded 24/7 to the NVR's hard drive.


6.7 Aksés Jauh
Aksés siaran langsung kaméra anjeun sareng rekaman footage from anywhere using the XMeye Pro mobile app or the dedicated PC client software.

6.8 H.265 Video Compression
The camera utilizes advanced H.265 video compression technology, which significantly reduces the required storage space and bandwidth compared to older H.264 compression, without compromising video quality.

7. Pangropéa
- beberesih: Bersihkeun lénsa kaméra sacara rutin nganggo lawon anu lemes sareng garing pikeun mastikeun kualitas gambar anu jelas. Entong nganggo bahan kimia anu keras.
- Pembaruan firmware: Check the Hiseeu official website or the XMeye Pro app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
- Pamariksaan kabel: Periodically inspect all cables for any signs of wear, damage, or corrosion, especially for outdoor installations.
- Sasayogian tanaga: Ensure the camera receives stable power, whether via PoE or a DC12V adapter.
8. Cara ngungkulan
- Teu aya gambar/video:
- Check power connection (PoE or DC12V adapter).
- Verify Ethernet cable connection to NVR/switch/router.
- Ensure the NVR/router is powered on and functioning correctly.
- If using an NVR, check if the camera is properly added and configured in the NVR settings.
- Kualitas Gambar goréng:
- Ngabersihan lénsa kaméra.
- Check network bandwidth. A weak network connection can affect streaming quality.
- Ensure the camera's resolution settings are appropriate for your display.
- Masalah Visi Peuting:
- Ensure there are no obstructions blocking the IR LEDs or white lamps.
- Check the night vision mode settings in the app (Infrared, Full Light, Smart Event).
- Deteksi gerak teu jalan:
- Verify motion detection settings are enabled in the XMeye Pro app.
- Adjust sensitivity levels and detection areas.
- Pastikeun kaméra urang view teu kahalangan.
- Cannot Access Camera Remotely:
- Check your internet connection on both the camera's network and your mobile device.
- Ensure the XMeye Pro app is updated to the latest version.
- Verify camera is properly added to your account in the app.
- Face Detection Not Working:
- Confirm that the camera is connected to a compatible Hiseeu POE NVR.
- Ensure face detection is enabled and configured in the NVR settings.
9. Tips pamaké
- Konektipitas kabel: This camera is designed for IP/Network Wired connectivity. While it connects to your network via an Ethernet cable (either directly to a PoE NVR/switch or a router), it does not support direct Wi-Fi connection for video transmission. Remote viewing is achieved through the XMeye Pro app on your Wi-Fi-enabled mobile device, which connects to the camera via your wired network.
- Optimal Face Detection: For best results with face detection, ensure your camera is paired with the newest Hiseeu POE NVR models, as this feature relies on the NVR's processing capabilities.
- Manajemén Panyimpenan: Utilize H.265 compression to maximize your SD card or NVR HDD storage capacity. Regularly back up important footage.
10. Garansi jeung Rojongan
10.1 Émbaran jaminan
Hiseeu provides a one-year warranty for all products. Any unit found to be defective during the warranty validation period will be repaired or replaced free of charge for parts. The end-user is responsible for all freight charges. The warranty does not cover any incidental, accidental, or consequential damages arising from the use of the product.
10.2 Rojongan Palanggan
If you encounter any issues or have questions regarding your Hiseeu camera, please contact Hiseeu customer service or technical support. They are dedicated to providing a satisfied solution.
For further assistance, please refer to the contact information provided with your product packaging or visit the official Hiseeu websitus.





