Hiseeu HD918-P/HD915-P

Hiseeu 8MP 4K POE PTZ IP Camera User Manual

Model: HD918-P/HD915-P

1. Bubuka

Thank you for choosing the Hiseeu 8MP 4K POE PTZ IP Camera. This camera is designed to provide advanced surveillance for both indoor and outdoor environments, featuring high-resolution video, pan-tilt-zoom capabilities, intelligent detection, and two-way audio. This manual will guide you through the installation, operation, and maintenance of your new security camera.

2. Fitur konci

  • Résolusi Ultra HD: Available in 8MP (4K) or 4MP (2K) options for clear, detailed video.
  • POE (Power over Ethernet): Simplifies installation by transmitting power and data through a single Ethernet cable.
  • Fungsi PTZ: Offers 355° horizontal pan and 90° vertical tilt for wide area coverage and remote adjustment.
  • Smart Night Vision: Supports Infrared (black and white), Full Light (color image), and Smart Event modes (auto-switch to white light alarm upon motion detection).
  • Audio Dua Arah: Mikropon sareng spiker internal pikeun komunikasi sacara real-time.
  • Fungsi AI: Includes Motion Detection, Human Detection, Area Detection, Cordon Detection, and Face Detection (requires compatible Hiseeu POE NVR).
  • Komprési Pidéo H.265: Efficiently saves storage space by reducing video file sizes by up to 50% compared to H.264.
  • Desain awét: IP66 waterproof and dustproof rating, suitable for outdoor use in various weather conditions (-10°C to 60°C operating temperature). Features a metal front shell for good heat dissipation.
  • Panyimpenan anu fleksibel: Supports SD card recording (up to 128GB) or HDD recording when connected to a Hiseeu POE NVR.
  • Aksés Jauh: Monitor and control your camera from anywhere using the XMeye Pro mobile app (Android/iOS) or PC client (Windows/macOS).

3. Eusi Paket

Mangga parios pakét kanggo barang-barang ieu:

  • Hiseeu POE PTZ IP Camera (4MP or 8MP, depending on your selection) x1
  • Buku Panduan x1
  • RJ45 Waterproof Connector x1
  • Screw bag for Cameras x1
Hiseeu 5MP POE Camera and accessories
Image: Hiseeu 5MP POE Camera and included accessories.

4. Spésifikasi

AtributNilai
Ngaran BrandHiseu
Nomer modélHD918-P/HD915-P
KonektipitasIP/Network Wired
High Definition8.0 megapiksel
GayaKaméra Kubah
Kaluaran AudioAudio Dua Arah
Bahan cangkangPlastic (with Metal Front Shell for heat dissipation)
Modeu kakuatanMains Electricity (POE or DC12V)
AsalnaDaratan Cina
Fitur hususWaterproof / Weatherproof
Viewdina Angle75°
Lensa (mm)3.6 mm
Peunteun IPIP66
Suhu Operasi-10°C nepi ka 60°C
Suplai Daya (V)DC12V
Dukungan Sistem MobileAndroid, ios
Fungsi AIDeteksi gerak
AdeganJero rohangan jeung luar
Megapiksel8MP
Warna Peuting VisiSumuhun
Sasayogian tanagaWith Poe
PamasanganCeiling, Side
Format komprési pidéoH.265
FPS15
APLIKASIXMeye Pro
Resolusi4K/2K for Option
Support POE PowerYes, standard 802.3af
Support Face DetectionYes, need to work with Hiseeu poe nvr
5X Digital ZoomSumuhun

5. Setup Guide

5.1 Instalasi fisik

The Hiseeu POE PTZ IP Camera is designed for both indoor and outdoor use, with an IP66 waterproof and dustproof rating. It can be installed on ceilings or walls (side mounting).

Camera installation fitting flush against a wall
Image: The camera is designed to fit perfectly against a wall, reducing space and conforming to visual aesthetics.
Camera working well outdoor in rain
Image: The camera is resistant to temperature changes and features IP66 waterproof and dustproof protection, ensuring reliable operation outdoors.

5.2 Kabel sareng Konéktivitas

The camera supports Power over Ethernet (PoE) for simplified installation. It can be connected in several ways:

5.2.1 Direct Connection to Hiseeu POE NVR

For a plug-and-play solution, connect the camera directly to a Hiseeu POE NVR using a single Ethernet cable. This cable transmits both power and video/audio data.

POE Plug & Play Setup with NVR
Image: Audio and video are transmitted via a single Ethernet cord up to 100M, connecting the camera to a Hiseeu POE NVR.
POE Plug & Play All-in-One Solution diagram
Image: A comprehensive diagram showing the IP PoE camera connected to a PoE NVR via a Cat5e cable, providing a complete home security system that can work with or without internet.

5.2.2 Connection via POE Switch to NVR

If your NVR does not have built-in PoE ports, you can use a separate PoE switch. Connect the camera to the PoE switch, and then connect the PoE switch to your NVR and router.

Wiring diagram for camera with POE switch and NVR
Image: Wiring diagram illustrating how to connect the POE camera to a POE switch, which then connects to a POE NVR, router, and HD monitor for a complete surveillance system.

5.2.3 Standalone Operation (Wired to Router)

The camera can also operate standalone by connecting it to a DC12V power supply and a router via an Ethernet cable. This allows for network access and remote viewing without a dedicated NVR.

Standalone camera setup with DC12V power and router
Image: Diagram showing the camera powered by DC12V and connected to a router via Ethernet, enabling remote access via a mobile phone app.

5.3 App Setup (XMeye Pro)

To access your camera remotely and utilize its smart features, download and configure the XMeye Pro app:

  1. Download the XMeye Pro app from the App Store (iOS) or Google Play Store (Android).
  2. Buka aplikasina, ngadaptar akun, sareng log in.
  3. Add your camera device. If using an NVR, connect the camera to the NVR first.
  4. Once successfully added, you can enjoy live video streaming and control your camera.
XMeye Pro app setup steps
Image: Step-by-step guide for setting up the XMeye Pro app, including downloading, registration, device addition, and live video viewing.

6. Parentah Operasi

6.1 Pan & Dengdekkeun Control

Use the XMeye Pro app or PC client to remotely control the camera's pan and tilt movements. The camera offers 355° horizontal pan and 90° vertical tilt, allowing you to cover a wide area.

Camera Pan and Tilt movement
Image: The camera supports 355° horizontal pan and 90° vertical tilt, providing extensive coverage.
Pan and Tilt coverage over a house
Image: Illustrates how the camera's pan and tilt functions can cover multiple areas around a property.

6.2 Modeu Visi Peuting

The camera features advanced night vision capabilities with three selectable modes:

  • Visi Infrabeureum: Provides clear black and white images in low-light or no-light conditions using IR LEDs.
  • Cahaya pinuh: Utilizes white lamps to provide full-color images at night.
  • Acara Pinter: Automatically switches to white light alarm (Full Light mode) when motion is detected at night, illuminating the area and deterring intruders.
Modeu Visi Peuting Smart
Image: Demonstrates Infrared Vision (black and white), Full Light (color image), and Smart Event mode (auto-switch to white light alarm on motion) for enhanced night surveillance.
Smart Night Vision Modes in action
Image: Visual representation of Infrared Vision, Full Light, and Smart Event modes, showing how the camera adapts to different night conditions.

6.3 Audio Dua Arah

The integrated microphone and speaker allow for two-way communication. You can listen to the camera's surroundings and speak through the camera using the XMeye Pro app.

Interaksi audio dua arah
Image: A delivery person speaking into the camera, and a user responding via the mobile app, demonstrating the two-way audio feature.

6.4 AI Motion Detection and Audible Alarm

The camera features intelligent AI motion detection to identify human shapes, reducing false alarms. When motion is detected, the camera can trigger an audible alarm and send instant notifications with screenshots to your mobile app.

  • Deteksi Manusa: Focuses on human shapes to minimize alerts from animals or inanimate objects.
  • Area Detection: Define specific zones for motion detection.
  • Cordon Detection: Set virtual lines, triggering an alarm when crossed.
AI Motion Detection and Audible Alarm
Image: Illustrates AI motion detection identifying a person, triggering an audible alarm ('Alarm area, Please leave!!') and sending an instant app alert with a screenshot.
On-site alarm sound settings
Image: A person at a door, with the mobile app showing options for customizing the on-site alarm sound type, such as 'Alert area, please leave' or 'Hello welcome'.
Customizable Motion Detection Events
Image: Demonstrates various customizable motion detection events including Human Detection, Area Detection, and Cordon Detection, providing flexible surveillance options.

6.5 Deteksi raray

The camera supports face detection, which allows for smart playback and filtering of video recordings based on detected faces. Note: This feature requires working with a compatible Hiseeu POE NVR.

AI Face Detection and Playback with Smart Video Filter
Image: Shows an NVR screen with video playback and a sidebar displaying detected faces, enabling smart playback filtering.

6.6 Ngarékam sareng Nyimpen Pidéo

The camera offers flexible recording options:

  • Rekaman Kartu SD: Insert a Micro SD card (up to 128GB) directly into the camera's TF card slot for local storage.
  • HDD Recording: When connected to a Hiseeu POE NVR, video can be recorded 24/7 to the NVR's hard drive.
SD Card Recording or HDD Recording
Image: Illustrates the option for 24/7 recording to either an SD card inserted into the camera or a hard drive within a Hiseeu POE NVR.
SD Card Storage slot
Image: Close-up of the camera showing the TF card slot for Micro SD card storage.

6.7 Aksés Jauh

Aksés siaran langsung kaméra anjeun sareng rekaman footage from anywhere using the XMeye Pro mobile app or the dedicated PC client software.

Remote access via mobile app and PC client
Image: Shows the XMeye Pro app on mobile devices and VMS software on a laptop, demonstrating easy remote access from various platforms.

6.8 H.265 Video Compression

The camera utilizes advanced H.265 video compression technology, which significantly reduces the required storage space and bandwidth compared to older H.264 compression, without compromising video quality.

H.265 vs H.264 storage comparison
Image: Comparison showing H.265 requiring 50% less storage space than H.264 for the same video quality.

7. Pangropéa

  • beberesih: Bersihkeun lénsa kaméra sacara rutin nganggo lawon anu lemes sareng garing pikeun mastikeun kualitas gambar anu jelas. Entong nganggo bahan kimia anu keras.
  • Pembaruan firmware: Check the Hiseeu official website or the XMeye Pro app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
  • Pamariksaan kabel: Periodically inspect all cables for any signs of wear, damage, or corrosion, especially for outdoor installations.
  • Sasayogian tanaga: Ensure the camera receives stable power, whether via PoE or a DC12V adapter.

8. Cara ngungkulan

  • Teu aya gambar/video:
    • Check power connection (PoE or DC12V adapter).
    • Verify Ethernet cable connection to NVR/switch/router.
    • Ensure the NVR/router is powered on and functioning correctly.
    • If using an NVR, check if the camera is properly added and configured in the NVR settings.
  • Kualitas Gambar goréng:
    • Ngabersihan lénsa kaméra.
    • Check network bandwidth. A weak network connection can affect streaming quality.
    • Ensure the camera's resolution settings are appropriate for your display.
  • Masalah Visi Peuting:
    • Ensure there are no obstructions blocking the IR LEDs or white lamps.
    • Check the night vision mode settings in the app (Infrared, Full Light, Smart Event).
  • Deteksi gerak teu jalan:
    • Verify motion detection settings are enabled in the XMeye Pro app.
    • Adjust sensitivity levels and detection areas.
    • Pastikeun kaméra urang view teu kahalangan.
  • Cannot Access Camera Remotely:
    • Check your internet connection on both the camera's network and your mobile device.
    • Ensure the XMeye Pro app is updated to the latest version.
    • Verify camera is properly added to your account in the app.
  • Face Detection Not Working:
    • Confirm that the camera is connected to a compatible Hiseeu POE NVR.
    • Ensure face detection is enabled and configured in the NVR settings.

9. Tips pamaké

  • Konektipitas kabel: This camera is designed for IP/Network Wired connectivity. While it connects to your network via an Ethernet cable (either directly to a PoE NVR/switch or a router), it does not support direct Wi-Fi connection for video transmission. Remote viewing is achieved through the XMeye Pro app on your Wi-Fi-enabled mobile device, which connects to the camera via your wired network.
  • Optimal Face Detection: For best results with face detection, ensure your camera is paired with the newest Hiseeu POE NVR models, as this feature relies on the NVR's processing capabilities.
  • Manajemén Panyimpenan: Utilize H.265 compression to maximize your SD card or NVR HDD storage capacity. Regularly back up important footage.

10. Garansi jeung Rojongan

10.1 Émbaran jaminan

Hiseeu provides a one-year warranty for all products. Any unit found to be defective during the warranty validation period will be repaired or replaced free of charge for parts. The end-user is responsible for all freight charges. The warranty does not cover any incidental, accidental, or consequential damages arising from the use of the product.

10.2 Rojongan Palanggan

If you encounter any issues or have questions regarding your Hiseeu camera, please contact Hiseeu customer service or technical support. They are dedicated to providing a satisfied solution.

For further assistance, please refer to the contact information provided with your product packaging or visit the official Hiseeu websitus.

11. Produk Langkungview Video

Video: Sakedapview of the Hiseeu POE PTZ IP Camera's features and capabilities.

Dokumén Patali - HD918-P/HD915-P

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