VOLLRATH FC-4TD-28120-C SerVue Touchless Refrigerated Slide In
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Thank you for purchasing this Vollrath® product! Save this manual for reference and the packaging in case shipping is needed.
Shown installed in example cabinet base (sold separately).
DESCRIPTION AND FEATURES
SerVue™ Touchless Refrigerated Slide-In by Vollrath® replaces open salad bars in the footprint of a 4-well drop-in.
- Touchless dispensing reduces germs.
- LED lighting and ingredient visibility attracts customers.
- 8 Interchangeable canisters are included—3 large and 5 small—allow for a variety of ingredient configurations.
- Two sets of sensors allow one person to dispense at canisters 1–4, while another is served by canisters 5–8.
- Self-contained refrigeration reduces ingredient transfer and eliminates drains.
- Simple, concealed controls enhance seamless operation.
ACCESSORIES
Model | Running Amps | Voltage | |
FC-4TD-28120-C | 5.3 | 120 | |
Accessory | Description | Accessory | Description |
2210690 | Canister Cover—LG Canister | 2210691 | Canister Cover—SM Canister |
2210739 | Agitation Rod—LG Canister | 2210738 | Agitation Rod—SM Canister |
2210701 | Serving Canister—LG, 306 fl. oz. | 2210702 | Serving Canister—SM, 172 fl. oz. |
2210706 | Dispensing Wheel—LG 6-Paddle | 2210707 | Dispensing Wheel—SM 6-Paddle |
2210647 | Wheel Shaft—LG Canister | 2210708 | Dispensing Wheel—SM 10-Paddle |
2210641 | Funnel Assembly—LG Canister | 2210645 | Wheel Shaft—SM Canister |
2210785 | Funnel Adapter—LG Canister | 2210643 | Funnel Assembly—SM Canister |
2210786 | Funnel Adapter—SM Canister | 2210792 | SM Canister Assembly, 6-Paddle |
2210791 | LG Canister Assembly | 2210793 | SM Canister Assembly, 10-Paddle |
LOCATION, CLEARANCE & SPECIFICATIONS
LOCATION, CLEARANCE & SPECIFICATIONS |
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PREPARE FOR FIRST USE
A. Wipe unit and cabinet with a damp cloth. B. Plug the machine into a 15amp, 120V grounded outlet. C. Unpack canisters and remove shipping material. D. Wash and sanitize parts.NOTICE: Follow state and local codes for cleaning and sanitizing. Washing and sanitizing plastic/rubber canister components in a dishwasher may reduce their lifespan. Hand-washing/sanitizing is recom- mended.E.Assemble Canisters with Sanitized or Gloved Hands.
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FOOD PREP AND DISPENSING
Ingredient | What Type Works Best | Canister/Wheel Selection & Dispensing Tips |
Spinach, Lettuce & Greens (8 heads lettuce or 4 lbs spinach max.) |
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Tomatoes & Cucumbers (8 lg cucumbers 18 md tomatoes, 32 roma max.) |
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Onions (10 lg max.) |
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Broccoli & Cauliflower (2.5 lbs max.) |
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Carrots (5 lbs max.) |
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Peas & Beans (4 lbs peas & 7 lbs beans max.) |
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Nuts & Seeds (5 lbs max.) |
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Dried Fruit (6 lbs max.) |
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Cheese
(5 lbs max.) |
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Meat (3 lbs max.) |
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Lg 6-Wheel: Spinach & Lettuce ![]() |
Sm 6-Wheel: Broccoli & Cauliflower Sliced Cukes or Onion Whole Grape Tomatoes Garbanzo Beans Carrots, Cheese Chicken, Turkey ![]() |
Sm 10-Wheel: Diced Tomatoes Diced Cucumbers Diced Onions Peas & Beans Raisins/Craisins Nuts ![]() |
NOTE: For optimal dispensing —
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OPERATION
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TROUBLESHOOTING—MACHINE
Problem | Potential Cause | Action(s) |
Unit will not operate. Door Open msg. displays. |
There is no power. Left or right door is open. |
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Refrigerated cabinet is not cool enough. | Ventilation is inadequate. There is a refrigeration problem. |
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Screen does not work. | Cords might be loose. |
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TROUBLESHOOTING—DISPENSING
Problem | Potential Cause | Action(s) |
Ingredient will not dispense. |
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Too much or too little is dispensed. |
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CLEANING
Frequency | Procedure |
Daily
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72 Hours (or more often as needed)
NOTICE: Always empty, disassemble, and clean canister assemblies and funnel adapters when ingredients are expired. |
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Long-Term Storage
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NOTICE: Always follow state and local codes for cleaning, sanitizing, and food dispensing units and components. |
SENSOR AND WIFI CONTROL SCREENS
Change Sensor Settings
*These settings are not adjustable. |
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Enter Wifi Password (for updating firmware)
NOTICE: Unit cannot connect to hidden networks. |
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SERVICE AND REPAIR
Serviceable parts are available on vollrathfoodservice.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions. When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.
WARRANTY STATMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family, or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
The Vollrath company LLC warrants products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. Model shown comes with a Vollrath® 12-month sale to End
User OR 18-month sale to Dealer warranty against defects in materials and workmanship. Damage from improper use, abuse, modification, or resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.
SAFETY PRECAUTIONS
To help ensure safe use, please read and fully understand this manual and all safety messages before operation!
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: addresses practices not related to physical injury.
WARNING
- Failure to disconnect unit from electrical supply before any servicing could result in death, serious injury, or damage.
- Do not block vents.
- This unit should be located on a flat, level, indoor surface to avoid potential tipping or rolling.
- Plug directly into a 120V standard, grounded electrical outlet; do not use extension cords or power strips.
- To avoid electrical shock, do not immerse the cord or plug in water and do not spray or pour liquid onto the unit. Use only a damp cloth to clean unit and cabinet and remove canister assemblies before washing.
- Never climb or pull on the unit.
- Operate only when undamaged and fully functional.
- Unit must be installed in a cabinet base before use.
CUSTOMERS SUPPORT
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Technical Services
techservicereps@vollrathco.com
Induction: 800.825.6036
Countertop Warming: 800.354.1970
Other Products: 800.628.0832
vollrathfoodservice.com
Documents / Resources
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VOLLRATH FC-4TD-28120-C SerVue Touchless Refrigerated Slide In [pdf] User Manual FC-4TD-28120-C SerVue Touchless Refrigerated Slide In, FC-4TD-28120-C, SerVue Touchless Refrigerated Slide In, Refrigerated Slide In, Slide In |
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VOLLRATH FC-4TD-28120-C SerVue Touchless Refrigerated Slide [pdf] Instructions FC-4TD-28120-C SerVue Touchless Refrigerated Slide, FC-4TD-28120-C, SerVue Touchless Refrigerated Slide, Touchless Refrigerated Slide, Refrigerated Slide |
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VOLLRATH FC-4TD-28120-C SerVue Touchless Refrigerated Slide [pdf] Instruction Manual FC-4TD-28120-C SerVue Touchless Refrigerated Slide, FC-4TD-28120-C, SerVue Touchless Refrigerated Slide, Touchless Refrigerated Slide, Refrigerated Slide |