tuncmatik PLUS X9 3 Uninterruptible Power Supply
Product Information
Specifications
- Model: NEWTECH PLUS X9 3/1
- Capacity: 10-15-20kVA
- Type: Uninterruptible Power Supply (UPS)
- Contact: info@tuncmatik.com / www.tuncmatik.com
Product Usage Instructions
- Safety and EMC Instructions
Please read the user manual and safety instructions before installing or using the UPS. - Transportation and Storage
Transport the UPS system only in the original package to protect against shock. Store in a ventilated, dry room. - Preparation
- Ensure the UPS system is dry before installation to prevent condensation. Allow at least two hours for acclimation.
- Avoid installing near water, direct sunlight, or heat sources in moist environments. Keep ventilation holes unblocked.
- Installation
Avoid connecting appliances that may overload the UPS output sockets. Do not connect big motor-type equipment. - Connection Warnings
Isolate the UPS before working on the circuit. Check for hazardous voltage between all terminals, including protective earth, to avoid voltage backfeed. - Operation
Do not disconnect the earth conductor cable on the UPS or building wiring terminals, as doing so cancels the protective earth of the system and connected loads.
Frequently Asked Questions (FAQ)
- Q: Can I connect big motor-type equipment to the UPS?
A: No, avoid connecting appliances that may overload the UPS output sockets, including big motor-type equipment. - Q: How should I store the UPS when not in use?
A: Store the UPS in a ventilated, dry room to prevent damage from moisture or condensation.
Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.
Safety and EMC instructions
Please read carefully the following user manual and the safety instructions before installing the unit or using the unit!
Transportation and Storage
- Please transport the UPS system only in the original package to protect against shock and impact.
- The UPS must be stored in the room where it is ventilated and dry.
Preparation
- Condensation may occur if the UPS system is moved directly from a cold to a warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate to the environment.
- Do not install the UPS system near water or in moist environments.
- Do not install the UPS system where it would be exposed to direct sunlight or a nearby heater.
- Do not block ventilation holes in the UPS housing.
Installation
- Do not connect appliances or devices that would overload the UPS (e.g. big motor-type equipment) to the UPS output sockets or terminal.
- Place cables in such a way that no one can step on or trip over them.
- Do not block air vents in the housing of UPS. The UPS must be installed in a location with good ventilation. Ensure enough space on each side for ventilation.
- UPS has provided an earthed terminal, in the final installed system configuration, with equipotential earth bonding to the external UPS battery cabinets.
- The UPS can be installed only by qualified maintenance personnel.
- An appropriate disconnect device as short-circuit backup protection should be provided in the building wiring installation.
- An integral single emergency switching device that prevents further supply to the load by the UPS in any mode of operation should be provided in the building wiring installation.
- Connect the earth before connecting to the building wiring terminal.
- Installation and Wiring must be performed under the local electrical laws and regulations.
Connection Warnings
- There is no standard backfeed protection inside, please isolate the UPS before working according to this circuit. The isolation device must be able to carry the UPS input current.
- This UPS should be connected to the TN earthing system.
- The power supply for this unit must be three-phase rated under the equipment nameplate.
- It also must be suitably grounded.
- Use of this equipment in life support applications where the failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a flammable anesthetic mixture with air, oxygen, or nitrous oxide.
- Connect your UPS power module’s grounding terminal to a grounding electrode conductor.
- The UPS is connected to a DC energy source (battery). The output terminals may be live when the UPS is not connected to an AC supply.
Before working on this circuit
- Isolate Uninterruptible Power System (UPS)
- Then check for Hazardous Voltage between all terminals including the protective earth.
Risk of Voltage Backfeed
Operation
- Do not disconnect the earth conductor cable on the UPS or the building wiring terminals in any time since this would cancel the protective earth of the UPS system and of all connected loads.
- The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building wiring outlet. (Only for the standard model)
- To fully disconnect the UPS system, first press the “OFF” button and then disconnect the mains.
- Ensure that no liquid or other foreign objects can enter into the UPS system.
- The UPS can be operated by any individual with no previous experience.
Standards
* Safety | |
IEC/EN 62040-1 | |
* EMI | |
Conducted Emission…………………………..: IEC/EN 62040-2 | Category C3 |
Radiated Emission……………………………..: IEC/EN 62040-2 | Category C3 |
*EMS | |
ESD………………………………………………….. : IEC/EN 61000-4-2
Contact Air…………………………………………. : IEC/EN 61000-4-2 |
Level 2
Level 2 |
RS……………………………………………………… : IEC/EN 61000-4-3 | Level 3 |
EFT…………………………………………………… : IEC/EN 61000-4-4 | Level 3 |
SURGE……………………………………………… : IEC/EN 61000-4-5 | Level 3 |
CS……………………………………………………… : IEC/EN 61000-4-6 | Level 3 |
Power-frequency Magnetic field……………. : IEC/EN 61000-4-8 | Level 4 |
Low-Frequency Signals………………………….. EC/EN 62040-2 Category C3 | |
Warning: This is a product for commercial and industrial application in the second environment restrictions or additional measures may be needed to prevent disturbances. |
Installation and Operation
There are two different types of online UPS: standard and long-run models. Please refer to the following model table.
Model | Type | Model | Type |
3/1 10K |
Standard model |
3/1 10KL |
Long-run model |
3/1 15K | 3/1 15KL | ||
3/1 20K | 3/1 20KL |
Unpacking and Inspection
Unpack the package and check the package contents. The shipping package contains:
- One UPS
- One user manual
- One monitoring software CD
- One RS-232 cable (option)
- One USB cable
- One battery cable (option)
NOTE:
Before installation, please inspect the unit. Be sure that nothing inside the package is damaged during transportation. Do not turn on the unit and notify the carrier and dealer immediately if there is any damage or lack of some parts. Please keep the original package in a safe place for future use.
Rear Panel View
- External battery connector
- RS-232 communication port
- Intelligent slot
- USB communication
- Emergency power off function connector (EPO connector)
- Cooling fan
- Input circuit breaker
- Input/Output terminal (Refer to Diagram 4 / 6 for the details)
- Maintenance bypass switch (option)
- Output terminal
- Grounding terminal
- Utility input terminal
UPS Installation
Installation and wiring must be performed under the local electric laws/regulations and execute the following instructions by professional personnel.
- Make sure the mains wire and breakers in the building comply with the standard of rated capacity of UPS to avoid the hazards of electric shock or fire.
NOTE: Do not use the wall receptacle as the input power source for the UPS, as its rated current is less than the UPS’s maximum input current. Otherwise, the receptacle may be burned and destroyed. - Switch off the main switch in the building before installation.
- Turn off all the connected devices before connecting to the UPS.
- Prepare wires based on the following table:
Model
Wiring spec (AWG) Input Output Battery Ground 3/1 10K 8 8 8 3/1 10KL 8 8 8 8 3/1 15K 6 6 6 3/1 15KL 6 6 6 6 3/1 20K 6 6 6 3/1 20KL 6 6 6 6 - NOTE 1: It is recommended to use suitable wire in the above table or thicker for safety and efficiency.
- NOTE 2: The selections for the color of wires should be followed by the local electrical laws and regulations.
- Remove the terminal block cover on the rear panel of the UPS. Then connect the wires according to the following terminal block diagrams: (Connect the earth wire first when making a wire connection. Disconnect the earth wire last when making a wire disconnection!)
This UPS can be configured for two different applications. Please refer to below wiring diagrams.- NOTE 1: Make sure that the wires are connected tightly to the terminals.
- NOTE 2: Please install the output breaker between the output terminal and the load, and the breaker should be qualified with leakage current protective function if necessary.
- NOTE 3: This UPS is equipped with a phase auto-adapt function for input. This function allows UPS to adapt the input phase sequence automatically. Therefore, this UPS can accept either three-phase or single-phase input power.
- Please refer to the above wiring diagrams for the connection. However, it never accepts two-phase input power.
- Put the terminal block cover back into the rear panel of the UPS.
Warning: (Only for standard model)
- Make sure the UPS is not turned on before installation. The UPS should not be turned on during the wiring connection.
- Do not try to modify the standard model to the long-run model. Particularly, do not try to connect the standard internal battery to the external battery. The battery type voltage and numbers may be different. If you connect them, it may cause the hazard of electric shock or fire!
- Warning: (Only for long-run model)
- Make sure a DC breaker or other protection device between UPS and an external battery pack is installed. If not, please install it carefully. Switch off the battery breaker before installation.
Warning:
- For a standard external battery pack, there is one DC breaker to disconnect the battery pack and the UPS. But for other branded external battery packs, make sure a DC breaker or other protection device between UPS and external battery pack is installed. If not, please install it carefully. Switch off the battery breaker before installation.
NOTE:
Set the battery pack breaker in the “OFF” position and then install the battery pack.
- Pay high attention to the polarity marking on the external battery terminal block, and make sure the correct battery polarity is connected. A wrong connection may cause permanent damage to the UPS.
- Make sure the protective earth ground wiring is correct. The current spec, color, position, connection, and conductance reliability of the wire should be checked carefully.
- Make sure the utility input & output wiring is correct. The current spec, color, position, connection, and conductance reliability of the wire should be checked carefully. Make sure the L/N terminal is correct, not reverse or short-circuited.
Software Installation
For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown.
Operations
Button Operation
Button |
Function |
ON/Enter Button | Ø Turn on the UPS: Press and hold the button more than 1s to turn on the UPS.
Ø Enter Key: Press this button to confirm the selection in the settings menu. |
OFF/ESC Button | Ø Turn off the UPS: Press and hold the button more than 2s to turn off the UPS.
Ø Esc key: Press this button to return to the last menu in the settings menu. |
Test/Up Button |
Ø Battery test: Press and hold the button more than 1s to test the battery while in AC mode, or CVCF mode.
Ø UP key: Press this button to display the next selection in the settings menu. |
Mute/Down Button |
Ø Mute the alarm: Press and hold the button more than 1s to mute the buzzer. Please refer to section 3-4-8 “Mute the buzzer” for details.
Ø Down key: Press this button to display the previous selection in the settings menu. |
Test/Up + Mute/Down Button | Ø Press and hold the two buttons simultaneously for more than 1s to enter/escape the setting menu. |
CVCF mode means converter mode.
LED Indicators and LCD Panel
LED Indicators:
There are 4 LEDs on the front panel to show the UPS working status:
LCD Panel
Audible Alarm
Description |
Buzzer status |
Muted |
UPS status | ||
Bypass mode | Beeping once every 2 minutes |
Yes |
Battery mode | Beeping once every 4 seconds | |
Fault mode | Beeping continuously | |
Warning | ||
Overload | Beeping twice every second |
No |
Low battery |
Beeping once every second |
|
Battery unconnected | ||
Overcharge | ||
EPO enable | ||
Fan failure/Over temperature | ||
Charger failure | ||
Overload 3 times in 30min | ||
Input phase dislocation | ||
Input voltage unbalanced | ||
Input Phase Losing | ||
Fault | ||
Bus start failure |
Beeping continuously |
Yes |
Bus over | ||
Bus under | ||
Bus unbalance | ||
Inverter soft start failure | ||
High Inverter voltage | ||
Low Inverter voltage | ||
Inverter output short-circuited | ||
Battery SCR short-circuited |
Over Temperature | ||
Overload |
UPS Operation
- Turn on the UPS with the utility power supply (in AC mode)
- After the power supply is connected correctly, set the breaker of the battery pack at the “ON” position (the step is only available for the long-run model). Then, set the input breaker to the “ON” position. At this time, the fan is running and the UPS supplies power to the loads via the bypass. The UPS is operating in Bypass mode.
NOTE: When UPS is in Bypass mode, the output voltage will directly power from the utility after you switch on the input breaker. In Bypass mode, the load is not protected by UPS. To protect your precious devices, you should turn on the UPS. Refer to the next step. - Press and hold the “ON” button for 1s to turn on the UPS and the buzzer will beep once.
- A few seconds later, the UPS will enter AC mode. If the utility power is abnormal, the UPS will operate in Battery mode without interruption.
NOTE: When the UPS is running out of battery, it will shut down automatically at Battery mode. When the utility power is restored, the UPS will auto-restart in AC mode.
- After the power supply is connected correctly, set the breaker of the battery pack at the “ON” position (the step is only available for the long-run model). Then, set the input breaker to the “ON” position. At this time, the fan is running and the UPS supplies power to the loads via the bypass. The UPS is operating in Bypass mode.
- Turn on the UPS without a utility power supply (in Battery mode)
- Make sure that the breaker of the battery pack is at the “ON” position (only for the long-run model).
- Press and hold the “ON” button for 1s to turn on the UPS, and the buzzer will beep once.
- A few seconds later, the UPS will be turned on and enter Battery mode.
- Connect devices to UPS
Before the UPS is turned on, you can connect devices to the UPS.- Switch on the devices one by one and it will display the total load level in the LCD panel.
- If it is necessary to connect the inductive loads such as a printer, the in-rush current should be calculated carefully to see if it meets the capacity of the UPS because the power consumption of this kind of load is too big.
- If the UPS is overloaded, the buzzer will beep twice every second.
- When the UPS is overloaded, please remove some loads immediately. It is recommended to have the total loads connected to the UPS less than 80% of its nominal power capacity to prevent overload for system safety.
- If the overload time is over the acceptable time listed in spec at AC mode, the UPS will automatically transfer to Bypass mode. After the overload is removed, it will return to AC mode. If the overload occurs 3 times in half an hour, the UPS will be locked in Bypass mode. UPS can transfer to Line mode only by manual restart. At this time, if bypass is enabled, the UPS will power to the load via bypass. If the bypass function is disabled or the input power is not within the bypass acceptable range, it will cut off output directly.
- Charge the batteries
- After the UPS is connected to the utility power, the charger will charge the batteries automatically except in Battery mode or during battery self-test.
- It’s suggested to charge batteries at least 10 hours before use. Otherwise, the backup time may be shorter than the expected time.
- Make sure the battery numbers setting on the control board (Please refer to section 3-4-12 for detailed setting) is consistent to the real connection.
- The charging current can be changed from 1A/2A/4A via LCD or software. Please make sure that the charging current is suitable to the battery specification.
- Battery mode operation
- When the UPS is in Battery mode, the buzzer will beep according to different battery capacities. If the battery capacity is more than 25%, the buzzer will beep once every 4 seconds. If the battery voltage drops to the alarm level, the buzzer will beep quickly (once every sec) to remind users that the battery is at a low level and the UPS will shut down automatically soon. Users could switch off some non-critical loads to disable the shutdown alarm and prolong the backup time. If there is no more load to be switched off at that time, you have to shut down all loads as soon as possible to protect the devices or save data. Otherwise, there is a risk of data loss or power failure.
- In Battery mode, if the buzzer sound annoys, users can press the Mute button to mute the buzzer.
- The backup time of the long-run model depends on the external battery capacity.
- The backup time may vary from different environment temperatures and load types.
- When setting the backup time limit for 16.5 hours (default value from LCD panel), after maximum discharging of 16.5 hours, UPS will shut down automatically to protect the battery. This battery discharge protection can be enabled or disabled through LCD panel control. (Refer to 3-6 LCD setting section)
- Turn off the UPS with the utility power supply in AC mode
- Turn off the inverter of the UPS by pressing the “OFF” button for at least 2s, and then the buzzer will beep once. The UPS will turn into Bypass mode.
NOTE 1: If the UPS has been set to enable the bypass output, it will bypass voltage from utility power to output sockets and terminal even though you have turned off the UPS (inverter).
NOTE 2: After turning off the UPS, please be aware that the UPS is working at Bypass mode and there is a risk of power loss for connected devices. - In Bypass mode, the output voltage of the UPS is still present. In order to cut off the output, switch off the input breaker. A few seconds later, there is no display shown on the LCD panel and UPS is completely off.
- Turn off the inverter of the UPS by pressing the “OFF” button for at least 2s, and then the buzzer will beep once. The UPS will turn into Bypass mode.
- Turn off the UPS without a utility power supply in Battery mode
- Turn off the UPS by pressing the “OFF” button for at least 2s, and then the buzzer will beep once.
- Then UPS will cut off power to output and there is no display shown on the display panel.
- Mute the buzzer
- To mute the buzzer, please press the “Mute” button for at least 1s. If you press it again after the buzzer is muted, the buzzer will beep again.
- Some warning alarms can’t be muted unless the error is fixed. Please refer to sections 3-3 for the details.
- Operation in warning status
- When the Fault LED flashes and the buzzer beeps once every second, it means that there are some problems with the UPS operation. Users can get the fault code from the LCD panel. Please check the troubleshooting table in Chapter 4 for details.
- Some warning alarms can’t be muted unless the error is fixed. Please refer to sections 3-3 for the details.
- Operation in Fault mode
- When the Fault LED illuminates and the buzzer beeps continuously, it means that there is a fatal error in the UPS. Users can get the fault code from the display panel. Please check the troubleshooting table in Chapter 4 for details.
- Please check the loads, wiring, ventilation, utility, battery, and so on after the fault occurs. Don’t try to turn on the UPS again before solving the problems. If the problems can’t be fixed, please contact the distributor or service people immediately.
- For emergency cases, please cut off the connection from the utility, external battery, and output immediately to avoid more risk or danger.
- Operation in maintenance mode
This operation is only available for professional or qualified technicians.
When the UPS needs repair or maintenance and the load can’t be cut off in this case, please operate the UPS in maintenance mode.- First, remove the cover of the maintenance bypass switch on the rear panel. Then, the UPS automatically stops and enters bypass mode.
- Turn the maintenance switch to the “BYPASS” position.
- Turn off the input breaker. Now, you may start to maintain the UPS.
- After the maintenance is complete, please turn on the input breaker.
- Turn the maintenance switch to the “UPS” position.
- Put the cover back to its original position.
- Restart the UPS.
- Change battery numbers
- This operation is only available for professional or qualified technicians.
- Turn off the UPS. If the load can’t be cut off, you should remove the cover of the maintenance bypass switch on the rear panel and turn the maintenance switch to the “BPS” position first.
- Switch off the input breaker and the battery breaker.
- Remove the cabinet cover, and then modify the jumpers (CN1) on the control board to set the battery numbers as the following table:
Note:
=connect with jumper;
=no jumper.
- Modify the battery pack according to the setting number carefully. After completing it, put the cover back, and switch on the battery breaker.
- Switch on the input breaker and the UPS will enter Bypass mode. If the UPS is in maintenance Bypass mode, switch the maintenance switch to the “UPS” position and then turn on the UPS.
Abbreviation Meaning in LCD Display
LCD Setting
- There are three parameters to set up the UPS. Refer to the following diagram.
- Parameter 1: It’s for program alternatives. Refer to the below table for the programs to set up.
- Parameter 2 and parameter 3 are the setting options or values for each program.
Note: Please select the “Up” or “Down” button to change the programs or parameters.
Programs available list for parameter 1:
Code | Description | Bypass | AC | CVCF | Battery | Battery Test |
01 | Output voltage | Y | ||||
02 | Output frequency | Y | ||||
03 | Voltage range for bypass | Y | ||||
04 | Frequency range for bypass | Y | ||||
05 | Reserved | |||||
06 | Reserved | |||||
07 | Reserved | |||||
08 | Bypass mode setting | Y | Y | |||
09 | Maximum battery discharging time setting | Y | Y | Y | Y | Y |
10 | Reserved | |||||
11 | Reserved |
12 | Hot standby function enable/disable | Y | Y | Y | Y | Y |
13 | Battery voltage calibration | Y | Y | Y | Y | Y |
14 | Reserved | |||||
15 | Inverter voltage Calibration | Y | Y | Y | ||
16 | Floating charging voltage adjustment | Y | Y | Y | Y | Y |
17 | Constant charging voltage adjustment | Y | Y | Y | Y | Y |
18 | Maximum charging current setting | Y | Y | Y | Y | Y |
19 | Battery capacity and group setting | Y | Y | Y | Y | Y |
20 | Backup time calibration | Y | Y | Y | Y | Y |
Y means that this program can be set in this mode.
- Output voltage
Interface Setting Parameter 3: Output voltage You may choose the following output voltage in parameter 3:
208: Presents output voltage is 208Vac
220: Presents output voltage is 220Vac(Default)
230: Presents output voltage is 230Vac
240: Presents output voltage is 240Vac
- Output frequency
Interface Setting Parameter 2: Output Frequency Setting the output frequency. You may choose the following three options in parameter 2:
50.0Hz: The output frequency is set to 50.0Hz.
60.0Hz: The output frequency is set for 60.0Hz.
ATO: If selected, the output frequency will be decided according to the latest normal utility frequency. If it is from 46Hz to 54Hz, the output frequency will be 50.0Hz. If it is from 56Hz to 64Hz, the output frequency will be 60.0Hz. ATO is the default setting.
Parameter 3: Frequency mode
Setting output frequency at CVCF mode or non-CVCF mode. You may choose the following two options in parameter 3:
CF: Setting UPS to CVCF mode. If selected, the output frequency will be fixed at 50Hz or 60Hz according to the setting in parameter 2. The input frequency could be from 46Hz to 64Hz.
NCF: Setting UPS to normal mode (non-CVCF mode). If selected, the output frequency will synchronize with the input frequency within 46~54 Hz at 50Hz or within 56~64 Hz at 60Hz according to the setting in parameter 2. If 50 Hz is selected in parameter 2, UPS will transfer to battery mode when the input frequency is not within 46~54 Hz. If 60Hz is selected in parameter 2, UPS will transfer to battery mode when the input frequency is not within 56~64 Hz.
*If Parameter 2 is ATO, the Parameter 3 will show the current frequency.
- Voltage range for bypass
Interface Setting Parameter 2: Set the acceptable low voltage for bypass. The setting range is from 110V to 209V and the default value is 110V. Parameter 3: Set the acceptable high voltage for bypass. The setting range is from 231V to 276V and the default value is 264V. - Frequency range for bypass
Interface Setting Parameter 2: Set the acceptable low frequency for bypass. 50 Hz system: The setting range is from 46.0 Hz to 49.0 Hz. 60 Hz system: The setting range is from 56.0Hz to 59.0Hz. The default value is 46.0Hz/56.0Hz.
Parameter 3: Set the acceptable high frequency for bypass. 50 Hz: The setting range is from 51.0 Hz to 54.0 Hz.
60 Hz: The setting range is from 61.0 Hz to 64.0 Hz. The default value is 54.0Hz/64.0Hz.
- Reserved
Interface Setting reserved - Reserved
Interface Setting reserved - Reserved
Interface Setting reserved - Bypass mode setting
Interface Setting Parameter 2: OPN: Bypass allowed. When selected, UPS will run at Bypass mode depending on bypass enabled/disabled setting.
FBD: Bypass not allowed. When selected, it’s not allowed for running in Bypass mode under any situations.
Parameter 3:
ENA: Bypass enabled. When selected, Bypass mode is activated. DIS: Bypass disabled. When selected, automatic bypass is acceptable, but manual bypass is not allowed. Manual bypass means users manually operate UPS for Bypass mode. For example, pressing the OFF button in AC mode to turn into Bypass mode.
- Maximum battery discharging time setting
Interface Setting Parameter 3: 000~999: Set the maximum discharging time from 0 min. to 999 min. UPS will shut down to protect the battery after discharging time arrives. The default value is 990 min.
DIS: Disable battery discharge protection and backup time will depend on battery capacity.
- Reserved
Interface Setting reserved - Reserved
Interface Setting reserved - Hot standby function enable/disable
Interface Setting Parameter 2: HS.H: Enable or disable the Hot standby function. You may choose the following two options in Parameter 3:
YES: Hot standby function is enabled. It means that the current UPS is set to host of the hot standby function, and it will restart after AC recovery even without the battery connected.
NO: Hot standby function is disabled. The UPS is running at normal
mode and can’t restart without a battery
- Battery voltage calibration
Interface Setting Parameter 2: Select the “Add” or “Sub” function to calibrate battery voltage to the real figure. Parameter 3: The voltage setting range is from 0V to 5.7V. The default value is 0V.
- Reserved
Interface Setting reserved - Inverter voltage calibration
Interface Setting Parameter 2: you may choose Add or Sub to calibrate inverter voltage Parameter 3: The voltage setting range is from 0V to 6.4V. The default value is 0V.
- Reserved
Interface Setting Reserved - Reserved
Interface Setting Reserved - Maximum charging current setting
Interface Setting
Parameter 3: The maximum charging current could be adjusted.
The default value is 4A for the long run model and 1A for the standard model. The available options are 1A, 2A and 4A.
- Battery capacity and group setting
Interface Setting Parameter 2: Set the battery capacity such as 7AH, 9AH, 10AH, 12AH, 17AH, 26AH, 40AH, 65AH, 100AH and so on.
The default value is 9AH.
Parameter 3:
Set battery group range from 1 to 6. The default value is 1 group.
These parameters are for the battery backup time calculation.
- Backup time calibration
Interface | Setting |
![]() |
Parameter 3:
Calibrate the displayed backup time by adjusting this multiplier factor. The formulation is listed below: Displayed backup time=Original calculated backup time x Multiplier factor The default value of the multiplier factor is 1.0 and the setting range is from 0.5 to 2. |
Operating Mode/Status Description
Fault Code
Warning Indicator
Trouble Shooting
Storage and Maintenance
Storage
Before storing, charge the UPS for at least 7 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery under the following table:
Storage Temperature | Recharge Frequency | Charging Duration |
-25°C – 40°C | Every 3 months | 1-2 hours |
40°C – 45°C | Every 2 months | 1-2 hours |
Maintenance
- The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.
- Even after the unit is disconnected from the mains, components inside the UPS system are still connected to the battery packs which are potentially dangerous.
- Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high-capability capacitors such as BUS capacitors.
- Only persons who are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries.
- Verify that no voltage between the battery terminals and the ground is present before maintenance or repair. In this product, the battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground.
- Batteries may cause electric shock and have a high short-circuit current. Please remove all wristwatches, rings, and other metal personal objects before maintenance or repair, and only use tools with insulated grips and handles for maintaining or repairing.
- When replacing the batteries, install the same number and same type of batteries.
- Do not attempt to dispose of batteries by burning them. This could cause a battery explosion. The batteries must be rightly deposed according to local regulations.
- Do not open or destroy batteries. Escaping electrolytes can cause injury to the skin and eyes. It may be toxic.
- Please replace the fuse only with the same type and amperage to avoid fire hazards.
- Do not disassemble the UPS system.
Specifications
MODEL | 3/1 10K(L) | 3/1 15K(L) | 3/1 20K(L) | ||||||||
CAPACITY* | 10000 VA / 9000 W | 15000 VA / 13500 W | 20000 VA / 18000 W | ||||||||
INPUT | |||||||||||
Voltage Range |
Low Line Loss |
110~ 176VAC ± 3 % at 50% Load;
176~ 200 VAC ± 3 % at 90% Load 200~ 276VAC ± 3 % at 100% Load 276~ 300 VAC ± 3 % at 90% Load |
|||||||||
Low Line Comeback | Low Line Loss Voltage + 10V | ||||||||||
High Line Loss | 300 VAC ± 3 % | ||||||||||
High Line Comeback | High Line Loss Voltage – 10V | ||||||||||
Frequency Range | 46Hz ~ 54 Hz @ 50Hz system | ||||||||||
Phase | Three phases with ground | ||||||||||
OUTPUT | |||||||||||
Output voltage | 208/220/230/240VAC | ||||||||||
AC Voltage Regulation | ± 1% | ||||||||||
Frequency Range (Synchronized Range) | 46Hz ~ 54 Hz @ 50Hz system | ||||||||||
Frequency Range (Batt. Mode) | 50 Hz ± 0.1 Hz or 60Hz ± 0.1Hz | ||||||||||
Overload |
AC mode |
100%~110%: 30min;
110%~130%: 5min; >130% : 1sec |
100%~110%: 15min;
110%~130%: 30sec; >130% : 1sec |
100%~110%: 5min;
110%~130%: 1sec; >130% : Immediately |
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Battery mode |
100%~110%: 3min;
110%~130%: 30sec; >130% : 1sec |
100%~110%: 1min;
110%~130%: 5sec; >130% : Immediately |
100%~110%: 1min;
110%~130%: 1sec; >130% : Immediately |
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Current Crest Ratio | 3:1 max | ||||||||||
Harmonic Distortion | ≦ 3 % THD (Linear Load)
≦ 5 % THD (Non-linear Load) |
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Transfer Time | Line![]() |
0 ms | |||||||||
Inverter![]() |
0 ms | ||||||||||
EFFICIENCY | |||||||||||
AC mode | > 91% | ||||||||||
Battery Mode | > 91% | ||||||||||
BATTERY | |||||||||||
Standard Model |
Battery Type | 12 V / 7 Ah | 12 V / 9 Ah | 12 V / 7 Ah | |||||||
Numbers | 16 pcs | 20 pcs | 16 pcs | 20 pcs | 16 pcs x 2 strings (expandable to 40 pcs) | ||||||
Recharge Time | 9 hours recovery to 90% capacity | ||||||||||
Charging Current | Default: 1 A ± 10%
Max.: 1A |
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Charging Voltage | 218.4V ± 1% | 273 V ± 1% | 218.4V ± 1% | 273 V ± 1% | 218.4V ± 1% | 273 V ± 1% | |||||
Long-run Model |
Type | 12V, Battery capacity depending on applications | |||||||||
Numbers | 16 pcs | 20 pcs | 16 pcs | 20 pcs | 16 pcs | 20 pcs | |||||
Charging Current | Default: 4 A ± 10%
Max.: 1A, 2A, 4A(Adjustable) |
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Charging Voltage | 218.4V ± 1% | 273 V ± 1% | 218.4V ± 1% | 273 V ± 1% | 218.4V ± 1% | 273 V ± 1% | |||||
PHYSICAL | |||||||||||
Standard Model | Dimension,DXWXH(mm) | 442 x 190 x 688 | 815 x 250 x 826 | ||||||||
Net Weight (kgs) | 66 | 76 | 67 | 78 | 125 | ||||||
Long-run Model | Dimension, DXWXH(mm) | 442 x 190 x 318 | 575 x 190 x 318 | ||||||||
Net Weight (kgs) | 15 | 16 | 18.95 | ||||||||
ENVIRONMENT | |||||||||||
Operation Temperature | 0 ~ 50°C
(The battery life cycle will be shortened when the temperature is above 25°C) |
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Operation Humidity | <95 % and non-condensing | ||||||||||
Operation Altitude** | <1000m | ||||||||||
Acoustic Noise Level | Less than 60dB @ 1 Meter | ||||||||||
MANAGEMENT | |||||||||||
Smart RS-232 or USB | Supports Windows® 2000/2003/XP/Vista/2008/7/8, Linux and MAC | ||||||||||
Optional SNMP | Power management from SNMP manager and web browser |
- * Derate capacity to 60% of capacity in CVCF mode and to 90% when the output voltage is adjusted to 208VAC.
- **If the UPS is installed or used in a place where the altitude is above 1000m, the output power must be derated one percent per 100m.
- ***Product specifications are subject to change without further notice.
tuncmatik
Documents / Resources
![]() |
tuncmatik PLUS X9 3 Uninterruptible Power Supply [pdf] User Manual 10kVA, 15kVA, 20kVA, PLUS X9 3 Uninterruptible Power Supply, PLUS X9 3, Uninterruptible Power Supply, Power Supply |