Tenda i29 AX3000 Wi-Fi 6 Long Range Access Point Installation Guide

Fix the bracket using either Option A or Option B:
- Option A: Use plastic anchors and screws provided.
- Option B: Use plastic nuts and screws provided for thin
  ceilings.
Connect a PoE power supply device to the LAN0/PoE or LAN/PoE
port of the AP using an Ethernet cable.

Align the slots of the AP with the hooks of the bracket and
securely fix the AP onto the bracket.

Power on the AP:

There are two methods to power on the AP:

Method 1: Use the Included Power Adapter and PoE
Injector
- Connect the LAN0/PoE or LAN/PoE port of the AP to the PoE port
  of the included PoE injector using an Ethernet cable.
- Connect the PoE injector to a power source using the included
  power adapter.
Method 2: Use a Standard PoE Power Supply
Device
- Connect the LAN0/PoE or LAN/PoE port of the AP to a PoE power
  supply device compliant with 802.3af/at standards using an Ethernet
  cable.

Configure the AP:

The AP can be managed using CloudFi App or CloudFi Cloud. Follow
these steps to configure the AP:

Download the CloudFi App to your mobile device from Google Play
or App Store.

FAQ:

Q: Can I use a different Ethernet cable other than CAT5e or
above?

A: It is recommended to use CAT5e or above for optimal
performance and compatibility.

Q: How do I reset the AP?

A: Locate the RESET button on the AP and press it for a few
seconds to reset it to factory settings.

“`

View Fullscreen

Quick Installation Guide
Wi-Fi 6 Ceiling AP Series i27/i29

Package Contents
· AP × 1 · Power adapter x 1 + PoE injector x 1 · Mounting bracket x 1 · Plastic anchor × 3 (height: 6.6 mm, inner diameter: 2.4 mm, length: 26.4mm) · Plastic nut × 3 (length: 14.5 mm, inner diameter: 2.51 mm) · Screw × 3 (head diameter: 6 mm, thread diameter: 3 mm, length: 25 mm) · Quick installation guide
i29 is used for illustration here unless otherwise specified. The actual product prevails.
Typical Network Topology
Tenda AP controller

PoE switch

Internet

Uplink

Router

LAN

WAN

Laptop

Smartphone

(i29 used for example. Wiring of other models is similar regardless of their appearance.)

Install the AP

Tips: The AP is suitable for mounting at heights > 2m. Before installation: · Record the MAC address (on the bottom label of the AP) and installation position of the AP to locate the AP. · You may need a rubber hammer, a marker, a hammer drill, a drill bit, a screwdriver, and a ladder for the installation. Please prepare them yourself.

(i29) Remove the bracket from the AP.
Place the bracket on the ceiling and mark screw hole positions with the marker.
Drill holes in the marked positions using a hammer drill.

Fix the bracket.
Tips: Option A applies to general cases. For thin ceilings (such as plasterboard), please choose Option B.
Option A: Knock the included plastic anchors into the holes using the rubber hammer. Insert the included screws into the screw holes on the bracket and fix them into the plastic anchors using a screwdriver.

Option B: Insert the included screws into the screw holes on the bracket and fix them into the included plastic nuts using a screwdriver.
Plastic nut

Use an Ethernet cable (CAT5e or above recommended) to connect a PoE power supply device to the LAN0/PoE or LAN/PoE port of the AP.
(For i29) If you want to connect the wired device (such as a computer) to the AP, connect it to the LAN1 port.

Plastic anchor Mounting bracket Screw
Align the slots of the AP with the hooks of the bracket.
Hook

Mounting bracket
Screw
8 Ensure that the AP is firmly seated onto the bracket. Turn the AP clockwise until it is fixed securely onto the bracket.

RESET

LAN1 LAN0/PoE

(i29 used for example. Wiring of other models is similar regardless of their appearance.)

(i29 used for example. Installation of other models is similar regardless of their appearance.)

Power on the AP

CAT5e Ethernet cables or above are recommended.

Method 1: Use the Included Power Adapter and PoE Injector
Use an Ethernet cable to connect the LAN0/PoE or LAN/PoE port of the AP to the PoE port of the included PoE injector.
Use the included power adapter to connect the PoE injector to a power source.
Tips: · For i27, the maximum power supply distance is 100 meters. · For i29, the maximum power supply distance is 50 meters.
(Example: i29)

LAN0/PoE port

PoE port
50m

LAN port, used to connect to other network devices

Method 2: Use a Standard PoE Power Supply Device
Use an Ethernet cable to connect the LAN0/PoE or LAN/PoE port of the AP to the PoE port of a PoE power supply device compliant with 802.3af/at standards. A PoE switch is used for illustration in the following figure.

(Example: i29)

LAN0/PoE port
100m AP
PoE port

PoE switch

Configure the AP
Use CloudFi App/CloudFi Cloud
AP can be managed using CloudFi App or CloudFi Cloud (https://cloudfi.tendacn.com). You can choose between the following methods.
Tips: Before managing the AP, ensure that the internet where the AP is deployed is connected. CloudFi App is interoperable with CloudFi Cloud, so a project created on the CloudFi App can also be found
and managed on CloudFi Cloud. For more details, see help document in Help Center of CloudFi App or CloudFi Cloud.
Method 1: Add the AP in LAN
Download the CloudFi App to your mobile device by scanning the QR code or searching for Tenda CloudFi in Google Play or App Store.
Or

Connect your mobile device to the Wi-Fi network of the AP. Open your CloudFi App, and tap the project (or create one if no projects exist) to which you want to
add the AP. Tap the pop-up window that shows the AP is detected, and add the AP to the project.

Tips:

If the AP is managed by the AP controller or router, log in to the web UI of the controller or router to view the Wi-Fi

name and password of the AP. If the AP is not managed by any network device, the Wi-Fi network only has a default

Wi-Fi name Tenda_ XXXXXX (XXXXXX is the last six digits of the MAC address on the bottom label of the AP).

+ If the pop-up window does not appear, tap

and follow the on-screen instructions.

Method 2: Add the AP with Unique Cloud Code
Get the Unique Cloud Code from CloudFi App or CloudFi Cloud. Log in to the web UI of the AP, enable cloud maintenance and paste the Unique Cloud Code. Add the AP to the project through Device-joining Alert on CloudFi App or CloudFi Cloud.
Use a Tenda Hardware Controller
Tenda hardware controller is a Tenda AP controller or Tenda router with AP management function. If there is a Tenda hardware controller in the LAN, you can manage the APs in batches using the hardware controller. For details, visit the product page or service page on www.tendacn.com to get the user guide of the hardware controller of the model.

Use Web UI of the AP
Tips: · To avoid IP address conflicts between APs in the same LAN, change the IP addresses of the APs separately. · Record the changed IP addresses of APs for subsequent management.
Use an Ethernet cable to connect the management computer to a switch which is connected to the AP. Set the IP address of the management computer to the IP address within the same network segment
as the AP.
Tips: · Without the DHCP server in the LAN, the default IP address of the AP is 192.168.0.254. · With the DHCP server in the LAN, the AP may obtain an IP address from a DHCP server and you can check the
new IP address from the client list of the DHCP server. It is available only when the AP is in factory settings.
For example, if the IP address of the AP is 192.168.0.254, you can set the IP address of your computer to 192.168.0. X (X ranges from 2 to 253 and is unused) and subnet mask to 255.255.255.0.

Start a web browser on the management computer, enter the IP address of the AP in the address bar, and log in to the web UI to manage the AP.
For details, visit the product page or service page on www.tendacn.com to get the user guide of the AP.

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This equipment should be installed and operated with a minimum distance of 20 cm between the device and your body. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device (Access Point) is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.tendacn.com/download/list-9.html

English: Operating Frequency/Max Output Power

Deutsch: Betriebsfrequenz/Max. Ausgangsleistung

Italiano: Frequenza operativa/Potenza di uscita massima

Español: Frecuencia operativa/Potencia de salida máxima

Português: Frequência de Funcionamento/Potência Máxima de Saída

Français: Fréquence de fonctionnement/Puissance de sortie maximale

Nederlands: Bedrijfsfrequentie/Maximaal uitgangsvermogen

Svenska: Driftsfrekvens / Max Uteffekt

Dansk: Driftsfrekvens/Maks. Udgangseffekt

Suomi: Toimintataajuus/maksimilähtöteho

Magyar: Mködési frekvencia/Maximális kimeneti teljesítmény

Polski: Czstotliwo pracy / Maksymalna moc wyjciowa

Cestina: Provozní frekvence/maximální výstupní výkon

Român: Frecvena de funcionare/Puterea maxim de ieire

: /

Eesti: Töösagedus/Max väljundvõimsus

Slovenscina: Delovna frekvenca/Najvecja izhodna moc

Slovencina: Prevádzková frekvencia/maximálny výstupný výkon

Hrvatski: Radna frekvencija/Maksimalna izlazna snaga

Latviesu: Operjoss frekvences/ Maksiml jauda

Lietuvi: Darbinis daznis / maksimali isjimo galia

Türkçe: Çalima Frekansi/Maks. Çiki Gücü

: /.

2412MHz-2472MHz/20dBm
5150MHz-5250MHz (indoor use only)/23dBm

AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE UK
IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK UK(NI)
English-Attention: In EU member states, EFTA countries, Northern Ireland and Great Britain, the operation in the frequency range 5150MHz-5350MHz is only permitted indoors. Deutsch-Achtung: In den EU-Mitgliedsstaaten, den EFTA-Ländern, Nordirland und Großbritannien ist der Betrieb im Frequenzbereich 5150MHz-5350MHz nur in Innenräumen erlaubt. Italiano-Attenzione: Negli Stati membri dell’UE, nei Paesi EFTA, nell’Irlanda del Nord e in Gran Bretagna, il funzionamento nella gamma di frequenze 5150MHz-5350MHz è consentito solo in ambienti chiusi. Español-Atención: En los estados miembros de la UE, los países de la AELC, Irlanda del Norte y Gran Bretaña, el rango de frecuencia operativa de 5150MHz-5350MHz solo está permitido en interiores. Português-Atenção: Nos estados membros da UE, países da EFTA, Irlanda do Norte e Grã-Bretanha, o funcionamento na gama de frequências 5150MHz-5350MHz só é permitido no interior.

Indicator/Button/Ports

Indicator Blinking white (i27) Solid blueSolid white (i29) Solid white (i27) Blinking white (i29)
Solid blue
Fast blinking blue Slowly blinking blue Alternating white/blue

Description
The AP is starting up.
The AP has completed startup and is waiting to be managed by a controller (such as CloudFi App/CloudFi Cloud, an AP controller (AC) or a router with AP management function). The AP is managed by a controller (such as CloudFi App/CloudFi Cloud, an AP controller (AC) or a router with AP management function) and is working properly. The AP Locate feature was activated in the controller. The Wi-Fi network of the AP is disabled and does not provide wireless access. The AP is busy (for example, upgrading firmware). Do not cut off the power.

Button/Ports RESET LAN1( i29)
LAN0/PoE, LAN/PoE
Cable fix notch

Description
Reset button. For the reset method, see Q4 in FAQ.
Gigabit LAN port. Connect to a wired device (such as a computer) to transmit data.
Gigabit LAN port, PoE power input and data transmission port. Connect to a PoE power supply device (such as a PoE switch). You can power the AP by: · The included PoE adapter or power adapter. · Other PoE power supply devices compliant with IEEE 802.3af/at standards.
Fix Ethernet cable to the AP.

Safety Precautions
Before operating, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken. – Operating temperature: 0-40 (32-104). – Do not use the device in a place where wireless devices are not allowed. – Use a power adapter or PoE power supply device with the required specifications. Do not use the power adapter or PoE
power supply device if it is damaged. – Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items. – If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and
disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel. – Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety
hazards. – Refer all servicing to qualified service personnel. – Disconnect the power source during servicing. – The device’s marking information can be found on its surface. For the latest safety precautions, see Safety and Regulatory Information on www.tendacn.com.

FAQ
Q1: I cannot log in to the web UI of the AP. What should I do? A1: Try the following solutions:
· Ensure that the Ethernet cable between the AP and the management computer is connected properly. · Ensure that the IP address of the management computer is set to the IP address within the same network segment as the
AP. For example, if the IP address of the AP is 192.168.0.254, you can set the IP address of your computer to 192.168.0.X (X ranges from 2 to 253 and is unused). · If the LAN where the AP is deployed has a DHCP server, the AP may obtain an IP address from a DHCP server in the LAN. You can check the new IP address from the client list of the DHCP server, and use this IP address to log in. It is available only when the AP is in factory settings. · Clear the cache of your web browser or replace the web browser, and try login again. If the problem persists, refer to Q4 to reset the AP.
Q2: The CloudFi App fails to add the AP to a project. What should I do? A2: Try the following solutions:
· Ensure that the internet where the AP is deployed is connected. · Ensure that the firmware of the AP is the latest version. · Ensure that the AP is supported by the CloudFi App. · Reboot the AP. · Refer to Q4 to reset the AP.
Q3: The controller fails to detect the AP. What should I do? A3: Try the following solutions:
· Ensure that the physical connections are correct and the AP has started up properly. · If VLAN exists in the network, ensure that the controller is in the same VLAN as the AP. · Reboot the AP. · Ensure that the firmware of the controller and the AP is the latest version on www.tendacn.com. · Refer to Q4 to reset the AP.
Q4: How to reset the AP? A4: When the AP is idle, hold down the reset button (RESET) with a needle-like object for about 8 seconds and release it when
the indicator turns off. Wait until the AP is reset successfully for about 1 minute.
Q5: I forgot the username and password when logging in to the web UI of the AP. What should I do? A5: Refer to Q4 to reset the AP. Configuring the username and password are required when logging in to the web UI of the AP
after resetting.
Get Support and Services
For technical specifications, user guides, GNU General Public License Notice and more information, please visit the product page or service page on www.tendacn.com. Multiple languages are available. You can see the product name and model on the product label.
https://www.tendacn.com/service/default.html

Français-Attention: Dans les États membres de l’UE, les pays de l’AELE, l’Irlande du Nord et la Grande-Bretagne, l’utilisation

dans la gamme de fréquences 5150MHz-5350MHz n’est autorisée qu’en intérieur.

Nederlands-Aandacht: In de EU-lidstaten, de EVA-landen, Noord-Ierland en Groot-Brittannië is gebruik in het

5150MHz-5350MHz frequentiebereik alleen binnenshuis toegestaan.

Svenska-Uppmärksamhet: I EU medlemsstater, EFTA – länderna, Nordirland och Storbritannien är det endast tillåtet att använda

frekvensområdet 5150MHz-5350MHz inomhus.

Dansk-Bemærk: I EU-medlemslandene, EFTA-landene, Nordirland og Storbritannien er drift i frekvensområdet

5150MHz-5350MHz kun tilladt indendørs.

Suomi-Huom: Eu-maissa, EFTA-maissa sekä Isossa-Britanniassa ja Pohjois-Irlannissa taajuusaluetta

5150MHz-5350MHz on sallittua käyttää ainoastaan sisätiloissa.

Magyar-Figyelem: Az EU-tagállamokban, az EFTA-országokban, Észak-Írországban és Nagy-Britanniában az

5150MHz-5350MHz -es frekvenciatartományban való mködtetés csak beltérben engedélyezett.

Polski-Uwaga: W pastwach czlonkowskich UE, krajach Europejskiego Stowarzyszenia Wolnego Handlu (EFTA), Irlandii

Pólnocnej i Wielkiej Brytanii praca w zakresie czstotliwoci 5150MHz-5350MHz jestdozwolona tylko w pomieszczeniach.

Cestina-Pozor: V clenských státech EU, zemích ESVO, Severním Irsku a Velké Británii je provoz ve frekvencním rozsahu

5150MHz-5350MHz povolen pouze v interiéru.

–

5150MHz-5350MHz

Român-Atenie: În statele membre UE, rile EFTA, Irlanda de Nord i Marea Britanie, operarea în intervalul de frecven

5150MHz-5350MHz este permis numai în interior.

-: – , , ,

5150MHz-5350MHz .

Eesti-Tähelepanu: EL-o liikmesriikides, EFTA riikides, Põhja-Iirimaal ja Suurbritannias on sagedusvahemikus

5150MHz-5350MHz kasutamine lubatud ainult siseruumides.

Slovenscina-Pozor: V drzavah clanicah EU, drzavah EFTA, Severni Irski in Veliki Britaniji je delovanje v frekvencnem obmocju

5150MHz-5350MHz dovoljeno samo v zaprtih prostorih.

Slovencina-Pozor: V clenských státoch EÚ, krajinách EFTA, Severnom Írsku a Vekej Británii je prevádzka vo frekvencnom pásme

5150MHz-5350MHz povolená len v interiéri.

Hrvatski-Pozornost: U drzavama clanicama EU, zemljama EFTA-e, Sjevernoj Irskoj i Velikoj Britaniji, rad u frekvencijskom rasponu

od 5150MHz-5350MHz dopusten je samo u zatvorenom prostoru.

Latviesu-Uzmanbu: ES valsts, EBTA valsts, Ziemerij un Lielbritnij, opersana iekstelps ir atauta tikai 5150MHz-5350MHz

diapazon.

Lietuvi-Dmesio: ES valstybse narse, ELPA salyse, Siaurs Airijoje ir Didziojoje Britanijoje 5150MHz-5350MHz dazni

diapazone leidziama veikti tik patalpose.

Íslenska-Athugið: Í aðildarríkjum ESB, EFTA-löndum, Norður-Írlandi og Bretlandi er rekstur á tíðnisviðinu 5150MHz-5350MHz

aðeins leyfður innandyra.

Norsk-OBS: I EUs medlemsland, EFTA-land, Nord-Irland og Storbritannia er drift i frekvensområdet 5150MHz-5350MHz

kun tillatt innendørs.

RECYCLING
This product bears the selective sorting symbol for Waste Electrical and Electronic Equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. The device is for indoor usage only. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This device should be installed and operated with a greater than distance of 25 cm between the device and your body.
Caution: This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2412-2462MHz, 5180-5240MHz, 5260-5320MHz, 5745-5825MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Technical Support Shenzhen Tenda Technology Co., Ltd. Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052 Website: www.tendacn.com E-mail: support@tenda.com.cn
support.uk@tenda.cn (United Kingdom) support.us@tenda.cn (North America)
Copyright © 2024 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.
V1.2 Keep for future reference.

Documents / Resources

Tenda i29 AX3000 Wi-Fi 6 Long Range Access Point [pdf] Installation Guide
V7TI29V2, i29V2.0-QIG, i27-i29, i29 AX3000 Wi-Fi 6 Long Range Access Point, i29, AX3000 Wi-Fi 6 Long Range Access Point, Long Range Access Point, Range Access Point, Access Point

References

User Manual

Tenda i29 AX3000 Wi-Fi 6 Long Range Access Point Installation Guide

i29 AX3000 Wi-Fi 6 Long Range Access Point

Specifications:

Product Usage Instructions:

Install the AP: