Gather Synapse 3 logs from a PC

Synapse logs are helpful information you need when troubleshooting any issues you may experience with Synapse.

Simply follow the steps provided below.

Note: To collect Synapse 2 logs, see How to collect Synapse 2 logs.

  1. Download the Razer Log Collector.
  2. Unzip and run the executable application.Razer Log Collector.

    Razer Log Collector.

  3. Click “Save To…”.Razer Log Collector.
  4. Select your preferred target location and file name, then click “Save”.Razer Log Collector.
  5. The collected logs are now saved in a single zip file.Razer Log Collector.

This application collects logs from the following locations:

Razer Log Collector.

 

References

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