Boot the Razer Phone in safe mode
Safe mode is a method to start a smartphone without loading any third-party apps. It can help isolate an issue by determining if symptoms such as freezing, crashing, or slowdown are being caused by malfunctioning third-party applications.
Below are the steps on how to boot the Razer Phone into safe mode for Android Oreo and Nougat Operating Systems:
Razer Phone with Android Oreo OS:
- Press and hold the power button.
- On your screen, touch and hold “Power off”.
- Tap “OK” when asked to reboot to safe mode.
Razer Phone with Nougat OS:
- Press and hold the power button to turn off the Razer Phone.
- Press and hold the power button again to turn on the Razer Phone.
- While pressing the power button, press and hold the volume down button at the same time until the phone loads to the main screen.
- You should see “Safe Mode” on the lower left side of your screen.