FOSSIL brand WATCH WARRANTY
YOUR WATCH WARRANTY
Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects. During the warranty period, the watch movement, hands and dial are the only components covered under this warranty. These will be repaired or the watch will be replaced, at the sole discretion of Metro Service Center, free of repair charges, if it proves to be defective in material or workmanship under normal use. An $8.50 return shipping and handling fee will apply to all warranty service. If the problem you are having with your watch is not covered by our warranty, or if your warranty has expired, the service and repair charges are as follows:
- $45.00 for the repair of all components not covered under warranty; this includes the return shipping and handling fee.
- $18.50 for battery replacement; this includes return shipping and handling fee (excluding Wrist Net products).
The Manufacturer’s Warranty Does Not Cover
- Battery, case, crystal, strap or bracelet.
- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
- Water damage unless marked water-resistant.
- Repairs if the watch was not originally purchased from an authorized Fossil retailer.
- This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.
WATCH SERVICE & REPAIRS
Should service be required, please send your watch, a copy of your sales receipt, a completed Watch
Metro Service Center
- ATTN: REPAIRS 10615 Sanden Drive Dallas, TX 75238
Note: This address is for mail-in only.
Please allow up to 4 to 6 weeks from the date we receive your package for your watch to go through the repair process.
