Contents hide
1 Amazon Echo Dot with clock User Manual
2 Getting Started:
2.1 What is Echo Dot with clock?
2.2 Set Up Your Echo Dot
2.3 Connect Your Echo Device to Your eero Network
2.4 Download the Alexa App
2.5 What Do the Lights on Your Echo Device Mean?
2.6 Echo Device Low Power Mode
3 How To:
3.1 Control Echo Devices with Tap Gestures
3.2 Control the Display of Your Echo Dot with Clock
3.3 Snooze Alarms on Echo Devices
3.4 Change the Display Brightness on Echo Dot with clock
3.5 Change the Time Format on Your Echo Dot with clock
3.6 Turn the Display on Echo Dot with clock On or Off
3.7 Change Temperature Unit on Your Echo Dot with clock Display
3.8 Set Timers on Echo Dot with clock
3.9 Set Alarms on Echo Dot with clock
4 Wi-Fi and Bluetooth:
4.1 Update the Wi-Fi Settings for Your Echo Device
4.2 Echo Device Is Having Wi-Fi Issues
4.3 Echo Device Can’t Connect to Wi-Fi During Setup
4.4 Echo Device Is Having Bluetooth Issues
4.5 Pair Your Phone or Bluetooth Speaker to Your Echo Device
4.6 Remove Paired Bluetooth Devices from Your Echo Device
5 Device Software and Hardware:
5.1 Alexa Device Software Versions
5.2 Check Your Echo Device’s Software Version
5.3 Update the Software on Your Echo Device
5.4 Change Your Echo Device’s Name
5.5 Change the Wake Word on Your Echo Device
6 Troubleshoot:
6.1 Display on Echo Dot with clock Isn’t Working
6.2 Set Up Doesn’t Work on Your Echo Device
6.3 Alexa Doesn’t Understand or Respond to Your Request
6.4 Restart Your Alexa Enabled Device
6.5 Reset Your Echo Dot (2nd, 3rd, 4th, or 5th Generations)
6.6 Deregister Your Device
6.7 Green Light Won’t Turn Off on Your Echo Device
6.8 Yellow Light Won’t Turn Off on Your Echo Device
7 References
8 Related Posts

Amazon Echo Dot with clock User Manual

Amazon Echo Dot with clock

Support for Echo Dot with clock

Turn the Display on Echo Dot with clock On or Off
Say “Turn display [on / off],” or use the Alexa app.

Getting Started:

What is Echo Dot with clock?

Echo Dot with clock is a smart clock device with a glanceable display.

Echo Dot with clock can display:

  • Timers and alarms.
  • Time with your preferred format (24 or 12-hour clock).
  • Outdoor temperature.
  • Changes on volume, equalizer, and display brightness.
Set Up Your Echo Dot

Use the Alexa app to set up your Echo Dot, or Echo Dot with clock.

Tip: Before setup, download or update the Alexa app in your mobile device’s app store.
  1. Plug in your Echo Dot device.
  2. On your mobile device, open the Alexa app .
  3. Open More  and select Add a Device.
  4. Select Amazon Echo, and then Echo, Echo Dot, Echo Plus and more.
  5. Follow the instructions to set up your device.
Connect Your Echo Device to Your eero Network

With eero Built-in, you can connect compatible Echo Dot and Echo devices to serve as eero mesh Wi-Fi extenders and improve coverage in your home.

To use your device as a range extender, you’ll need to have a compatible eero mesh Wi-Fi router.

Note: Before you connect your Echo device with your eero network, complete the following tasks:

To connect your Echo Dot 5th Generation device with your eero network:

  1. Open the eero App.
  2. Select Discover.
  3. Select Amazon Connected Home.
  4. Select Connect to Amazon, and follow the instructions for signing in with your Amazon account.
  5. Once you’ve set up Amazon Connected Home with eero, you can now configure your device.
  6. In the eero app, select Discover > Amazon Connected Home > eero Built-in. Turn on the eero Built-in option.
Note: eero Built-in is compatible with Echo Dot (5th Generation) devices, and Echo (4th Generation).
Download the Alexa App

Download and install the Alexa app from your mobile device app store. Add the Alexa widget for easy home screen access.

  1. Open the app store on your mobile device.
  2. Search for Amazon Alexa app.
  3. Select Install.
  4. Select Open and sign in with your Amazon Account.
  5. Install Alexa widgets (optional).
Tip: Widgets allow easier access to Alexa from your device home screen. Alexa widgets become available in the device widget menu after you sign in to the Alexa app. On iOS (iOS 14 or newer) or Android devices, long-press the home page of your device and follow the instructions to add widgets.
What Do the Lights on Your Echo Device Mean?

The lights on your Echo device are how the device communicates its status.

Tip: In many cases, just ask Alexa, “What does your light mean?”

Yellow

What it means:

  • A slow yellow burst, every few seconds, means that Alexa has a message or notification, or there’s a reminder you missed. Say, “What are my notifications?” or “What are my messages?”

Cyan on blue

What it means:

  • A cyan spotlight on a blue ring means that Alexa is listening.
  • The light ring glimmers briefly when Alexa has heard and is processing your request. A briefly glimmering blue light might also mean the device is receiving a software update.

Teal spot on blue light

Red

What it means:

  • Solid red light shows when the microphone on/off button is pressed. That means the device microphone is disconnected and Alexa is not listening. Press it again to enable your microphone.
  • On Echo devices with a camera, a red light bar means that your video will not be shared.

Solid red light

Spinning cyan

What it means:

  • Slowly spinning teal and blue means that your device is starting up. If the device has not been set up, the light turns to orange when the device is ready for setup.
Note: The device may restart due to a software update. In that case, slowly spinning teal and blue means that your device is restarting after the update is complete.

Orange

What it means:

  • Your device is in setup mode, or is trying to connect to the Internet.

Circling orange light

Green

What it means:

  • A pulsing green light means that you’re receiving a call on the device.
  • If the green light is spinning, then your device is on an active call or an active Drop In.

Pulsing green light

Purple

What it means:

  • When the Do Not Disturb feature is on, the light briefly shows purple after you make any request.
  • During initial device setup, purple shows if there are Wi-Fi issues.

Purple light

White

What it means:

  • When you adjust device volume, white lights show the volume levels.
  • A spinning white light means Alexa Guard is turned on and in Away mode. Return Alexa to Home mode in the Alexa app.

White light

Echo Device Low Power Mode

Low Power Mode reduces energy consumption on your Echo device when it’s idle, except in certain situations.

When an Echo device is idle it will automatically enter Low Power Mode to reduce its energy consumption. We are committed to building a more sustainable business for our customers and the planet. You do not need to manually turn Low Power Mode on or off. Your device automatically exits Low Power Mode when you interact with it, including when you use the wake word, press the action button, step in front of the camera (Echo Show devices only), or control it using the Alexa app. Low Power Mode is not available for certain user configurations listed below.Configurations that disable Low Power Mode:

If you enable the features below, your device will not enter Low Power Mode:

How To:

Control Echo Devices with Tap Gestures

Control your Echo Device with tap gestures.

Firmly tap the top of your device to use Tap Gestures. Tap Gestures are on by default. To turn Tap Gestures off, open the Alexa app and navigate to Devices > Echo & Alexa > select your device > Settings > General > Tap Gestures.

 

Tip: To fix issues with Tap Gestures not working on your Echo device, confirm that the Mute button is off, and try to tap with more force on the device. Tap Gestures work best when you use the midsection of your fingers, and not your fingertips.

 

 

 
To Do This: Touch Your Echo Device Like This:
Pause/resume media Tap once on the top of the device while media is playing to pause, or within 15 minutes of pausing to resume playback.

After 15 minutes, resume is no longer possible and playback must be reinitiated.
Snooze alarms Tap once on the top of the device while an alarm is sounding.

Snooze alarms also work with:

  • Echo Dot with clock (3rd Generation)
  • Echo Dot with clock (4th Generation)
  • Echo Dot (4th Generation)
  • Echo Show 5
  • Echo Show 5 (nd Generation)

 
End calls Tap once on the top of the device while in a call.
End Drop-ins Tap once on the top of the device while in a Drop In.
Dismiss Timers Tap once on the top of the device while a timer is ringing.

Note: Tap gestures are only available on Echo Dot 5th Generation devices (except snooze alarms).

Control the Display of Your Echo Dot with Clock

Use your voice or the Alexa app to control the display on your device.

Say things like:

  • “Turn display [on / off].”
  • “Turn clock [on / off].”
  • “Change to 24-hour clock format.”
  • “Set brightness to 10.”
  • “Change brightness to minimum.”
Snooze Alarms on Echo Devices

Use tap gestures on the device to snooze your alarms.

To snooze an active alarm, firmly tap the device with more than one finger. The default snooze time is 9 minutes.

Note: The tap to snooze gesture doesn’t work if the device is muted.
Change the Display Brightness on Echo Dot with clock

The Adaptive Brightness feature changes the display brightness automatically based on ambient light. Use voice commands or the Alexa app to change the brightness level manually.

  1. Open the Alexa app .
  2. Open Devices.
  3. Select Echo & Alexa and then select your Echo Dot with clock device.
  4. Select LED Display.
  5. Turn the Adaptive Brightness feature on or off, or drag the slider to change the brightness level.
Change the Time Format on Your Echo Dot with clock

Say “Change to 24-Hour clock” or use the Alexa app.

  1. Open the Alexa app .
  2. Select Devices.
  3. Go to Echo & Alexa, or to All Devices.
  4. Select your Echo Dot with clock device.
    This opens device settings.
  5. Under General, select LED Display.
  6. Turn 24-Hour Clock on or off.
Turn the Display on Echo Dot with clock On or Off

Say “Turn display [on / off],” or use the Alexa app.

  1. Open the Alexa app .
  2. Open Devices.
  3. Select Echo & Alexa, then select your Echo Dot with clock device.
  4. Select LED Display.
  5. Turn Display on or off.
Change Temperature Unit on Your Echo Dot with clock Display

Say “Change temperature unit to Celsius/Fahrenheit” or use the Alexa app.

  1. Open the Alexa app .
  2. Select Devices.
  3. Select Echo & Alexa, then select your Echo Dot with clock device.
  4. Select Measurement Units.
  5. Select your preferred temperature unit.
Set Timers on Echo Dot with clock

Say “Set a timer for 20 minutes.” The display shows the timer countdown.

The device displays a dot on the upper right when a timer exceeds 1 hour. The countdown display starts when the timer hits 59 minutes.

Note: If you set multiple timers, the display shows the timer with the least time left.
Set Alarms on Echo Dot with clock

Say “Set an alarm for 10:30 am tomorrow.”

The device displays a dot on the lower right when an alarm is set to go off within the next 24 hours.

To set an alarm in the Alexa app:

  1. Open the Alexa app .
  2. Open More and select Alarms & Timers.
  3. Select Add Alarm.
  4. Enter the alarm’s time, the device you want to sound the alarm, and whether you want it to repeat.
  5. Select Save.

Wi-Fi and Bluetooth:

Update the Wi-Fi Settings for Your Echo Device

Use the Alexa app to update the Wi-Fi settings for your Echo device.

Echo devices connect to dual-band Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard. Echo devices can’t connect to ad-hoc (or peer-to-peer) networks.
  1. Open the Alexa App .
  2. Select Devices.
  3. Select Echo & Alexa.
  4. Select your device.
  5. Select Change next to Wi-Fi Network and follow the instructions in the app.
If you don’t see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
Echo Device Is Having Wi-Fi Issues

Echo device can’t connect to Wi-Fi or has intermittent connectivity issues.

Tip: Try saying, “Are you connected to the internet?” Alexa will provide network diagnostics for compatible Alexa-enabled devices.

Note: If your device loses its Internet connection and won’t reconnect, first try to Restart Your Alexa Enabled Device. If that doesn’t work, or if your device has intermittent connectivity issues, try the following steps to resolve most Wi-Fi issues:

  • Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router.
  • Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices).
  • Check that your router is working. Check the connection with another device to determine if it’s an issue with your Echo device or with your network.
    • If other devices can’t connect, restart your Internet router and/or modem. While your network hardware restarts, unplug the power adapter from your Echo device for 3 seconds, then plug it back in. Make sure that you’re using the included power adapter for your Echo device.
    • If other devices are able to connect, check that you are using the correct Wi-Fi password. You can also try turning off some of your other devices temporarily to reduce interference and see if that affects your Echo device’s ability to connect.
  • If you have several devices connected to your Wi-Fi network, turn some of them off temporarily. That way you can check if multiple connected devices are impacting your Echo device’s ability to connect.
  • Check if your router has separate network names (also called SSID) for the 2.4 GHz and 5 GHz bands. If you have separate network names, try moving your device from one network to the other.
    • For example, if your router has both “MyHome-2.4” and “MyHome-5” wireless networks. Disconnect from the network that you’re using (MyHome-2.4) and try to connect to the other one (MyHome-5).
  • If your Wi-Fi password recently changed, Update the Wi-Fi Settings for Your Echo Device or Update the Wi-Fi Settings on Your Echo Show.
  • If your device is still having intermittent connection issues, Reset Your Echo Device.
Tip: If you are experiencing connection issues on multiple devices, it might be a network issue. You can wait a few hours and try again in case of a network outage, or contact your Internet Service Provider.
Echo Device Can’t Connect to Wi-Fi During Setup

Your device won’t connect to the Internet during setup.

Try the following steps to resolve connection issues during setup:

Tip: If you are experiencing connection issues on multiple devices, contact your Internet Service Provider.

Echo Device Is Having Bluetooth Issues

Your Echo device can’t pair to Bluetooth or your Bluetooth connection drops.

  • Make sure your Echo device has the latest software update. Say, “Check for software updates.”
  • Make sure that your Bluetooth device uses a supported Bluetooth profile. Alexa supports:
    • Advanced Audio Distribution Profile (A2DP SNK)
    • Audio/Video Remote Control Profile
  • Move your Bluetooth and Echo devices away from sources of possible interference (such as microwaves, baby monitors, and other wireless devices).
  • Make sure that your Bluetooth device is fully charged and close to your Echo device when pairing.
  • If you’ve previously paired your Bluetooth device, remove your paired Bluetooth device from Alexa. Then try pairing it again.
Pair Your Phone or Bluetooth Speaker to Your Echo Device

Use the Alexa app to pair your phone or Bluetooth speaker with your Echo Device.

  1. Put your Bluetooth device in pairing mode.
  2. Open the Alexa app .
  3. Select Devices.
  4. Select Echo & Alexa.
  5. Select your device.
  6. Select Bluetooth Devices, and then Pair A New Device.
Next time you want to connect, enable Bluetooth on your phone or Bluetooth speaker and say, “Pair Bluetooth.” Once the initial pairing is complete, certain Bluetooth devices may automatically reconnect to your Echo when in range.
Remove Paired Bluetooth Devices from Your Echo Device

Use the Alexa App to remove previously paired Bluetooth devices.

  1. Open the Alexa app .
  2. Select Devices.
  3. Select Echo & Alexa.
  4. Select your device.
  5. Select Bluetooth Devices.
  6. Select the device you want to remove, and then select Forget Device. Repeat this step for each device you want to remove.

Device Software and Hardware:

Alexa Device Software Versions

Alexa-enabled devices receive software updates automatically when connected to the Internet. These updates usually improve performance and add new features.

Amazon Echo (1st Generation)
Latest Software Version: 669701420

Amazon Echo (2nd Generation)
Latest Software Version: 8289072516

Amazon Echo (3rd Generation)
Latest Software Version: 8624646532

Amazon Echo (4th Generation)
Latest Software Version: 8624646532

Amazon Smart Oven
Latest Software Version: 304093220

Amazon Smart Plug
Latest Software Version: 205000009

Amazon Smart Thermostat
Latest Software Version: 16843520

Amazon Tap
Latest Software Version: 663643820

AmazonBasics Microwave
Latest Software Version: 212004520

Echo Auto
Latest Software Version: 33882158

Echo Auto (2nd Generation)
Latest Software Version: 100991435

Echo Buds (1st Generation)
Latest Software Version: 318119151

Echo Buds Charging Case (1st Generation)
Latest Software Version: 303830987

Echo Buds (2nd Generation)
Latest Software Version: 578821692

Echo Buds Charging Case (2nd Generation)
Latest Software Version: 571153158

Echo Connect
Latest Software Version: 100170020

Echo Dot (1st Generation)
Latest Software Version: 669701420

Echo Dot (2nd Generation)
Latest Software Version: 8289072516

Echo Dot (3rd Generation)
Latest Software Version:

8624646532
8624646532
Echo Dot (4th Generation)
Latest Software Version: 8624646532

Echo Dot (5th Generation)
Latest Software Version: 8624646532

Echo Dot Kids Edition (2018 Edition)
Latest Software Version: 649649820

Echo Dot Kids Edition (2019 Edition)
Latest Software Version: 5470237316

Echo Dot (4th Generation) Kids Edition
Latest Software Version: 5470238340

Echo Dot (5th Generation) Kids
Latest Software Version: 8087719556

Echo Dot (3rd Generation) with clock
Latest Software Version: 8624646532

Echo Dot (4th Generation) with clock
Latest Software Version: 8624646532

Echo Dot (5th Generation) with clock
Latest Software Version: 8624646532

Echo Flex
Latest Software Version: 8624646532

Echo Frames (1st Gen)
Latest Software Version: 1177303

Echo Frames (2nd Gen)
Latest Software Version: 2281206

Echo Glow
Latest Software Version: 101000004

Echo Input
Latest Software Version: 8624646020

Echo Link
Latest Software Version: 8087717252

Echo Link Amp
Latest Software Version: 8087717252

Echo Look
Latest Software Version: 642553020

Echo Loop
Latest Software Version: 1.1.3750.0

Echo Plus (1st Generation)
Latest Software Version: 683785720

Echo Plus (2nd Generation)
Latest Software Version: 8624646020

Echo Show (1st Generation)
Latest Software Version: 683785820

Echo Show (2nd Generation)
Latest Software Version: 683785820

Echo Show 5 (1st Generation)
Latest Software Version: 8624646532

Echo Show 5 (2nd Generation)
Latest Software Version: 8624646532

Echo Show 5 (2nd Generation) Kids
Latest Software Version: 5470238340

Echo Show 8 (1st Generation)
Latest Software Version: 8624646532

Echo Show 8 (2nd Generation)
Latest Software Version: 27012189060

Echo Show 10 (3rd Generation)
Latest Software Version: 27012189060

Echo Show 15
Latest Software Version: 25703745412

Echo Spot
Latest Software Version: 683785820

Echo Studio
Latest Software Version: 8624646020

Echo Sub
Latest Software Version: 8624646020

Echo Wall Clock
Latest Software Version: 102

Check Your Echo Device’s Software Version

View your current software version in the Alexa app.

  1. Open the Alexa app .
  2. Select Devices.
  3. Select Echo & Alexa.
  4. Select your device.
  5. Select About to see your device’s software version.
Update the Software on Your Echo Device

Use Alexa to update to the latest software version for your Echo device.

Say, “Check for software updates” to install software on your Echo device.

Change Your Echo Device’s Name

Use the Alexa app to update your device’s name.

  1. Open the Alexa app .
  2. Select Devices.
  3. Select Echo & Alexa.
  4. Select your device.
  5. Select Edit Name.
Change the Wake Word on Your Echo Device

Use the Alexa app to set the name you call to start conversations with Alexa.

  1. Open the Alexa app .
  2. Open Devices"".
  3. Select Echo & Alexa and then select your device.
    If your device has active Reminders or Routines, you might have to select settings  to reach the Device Settings page.
  4. Scroll under General and select Wake Word.
  5. Select a wake word from the list, and then select OK.
Tip: Changing the wake word applies to only one device, not to all of your devices at once. You can change the wake word on other devices, to the same word or to different ones.

Troubleshoot:

Display on Echo Dot with clock Isn’t Working

First, check the Alexa app to confirm that display is on.

  • Make sure you’re using the power adapter that was included with your device.
  • Make sure that your device is plugged in to an outlet.
  • Make sure that your display is turned on.
  • Check the level of display brightness.
  • Unplug your device and then plug it back in.
Set Up Doesn’t Work on Your Echo Device

Your Echo device doesn’t complete set up.

To fix setup issues with your Echo device:

  • Check that your device is connected to Wi-Fi.
  • Check that you have the latest version of the Alexa app.
  • Restart your Echo device.
  • Reset your Echo device
Alexa Doesn’t Understand or Respond to Your Request

Alexa doesn’t respond or says she can’t understand you.

To fix issues with your Echo device not responding:

  • Make sure you’re using the power adapter that was included with your device.
  • Make sure you have an active internet connection.
  • Check that your device isn’t muted. The light indicator is red when your device is muted.
  • For devices without a screen: press the Action button to see if your Echo device responds.
  • To make sure that Alexa hears you, move your device away from walls, other speakers, or background noise.
  • Speak naturally and clearly.
  • Rephrase your question or make it more specific. For example, there are many cities around the world called “Paris.” If you want to know the weather in Paris, France, say, “What’s the weather like in Paris, France?”
  • Try saying, “Did you hear me?”
  • Unplug your device and then plug it back in.
Restart Your Alexa Enabled Device

Restart your device to resolve most intermittent issues or if it is unresponsive.

To restart your device:
  • Unplug your device or the power adapter from the power outlet. Then plug it back in.
  • For devices with removable batteries, remove and reinsert the batteries to restart the device.
Reset Your Echo Dot (2nd, 3rd, 4th, or 5th Generations)

If your device isn’t responding, and you’ve tried to restart it, reset your device.

If your device is unresponsive, first restart your device. Unplug the power adapter from the device or the outlet and wait for 10 seconds. Plug it back in to restart it.

To reset your device and keep your smart home connections:

  1. Press and hold the Action button for 20 seconds.
  2. Wait for the light ring to turn off and on again.
  3. Your device enters setup mode. For setup instructions, go to Set Up Your Echo Dot.

To reset your device to its factory settings:

  1. Press and hold the Volume down and Microphone off buttons for 20 seconds.
  2. Wait for the light ring to turn off and on again.
  3. Your device enters setup mode. For setup instructions, go to Set Up Your Echo Dot.
Note: This reset erases all your personal information and any device and smart home connections.
Tip: If resetting your device isn’t helpful or you no longer want to use your device, Deregister Your Device from your Amazon account. Deregistering your device erases all device settings.
Deregister Your Device

If you no longer wish to use your device, you can deregister it from your Amazon account.

Apart from deregistering your device, you can also manage your Kindle content, and many other account settings through: Manage Your Content and Devices

If you would like to give your device as a gift or wish to register the device under a different account, you will need to deregister the device from your account.

To deregister your device:

  1. Go to Manage Your Content and Devices and log in to your account.
  2. Click Devices.
  3. Select your device and click Deregister.
Green Light Won’t Turn Off on Your Echo Device

A spinning or flashing green light on your Echo device means there’s an incoming call or an active call or an active Drop In.

Flashing Green Light


There is an incoming call on your Echo device.

  • Say, “Answer Call.”

Spinning Green Light

Your Echo device has an active call or Drop In ready for you. If you didn’t expect a call or Drop In, try these things:

  • Say, “Hang Up.”
  • Check your voice history to see if Alexa misheard you and started a call or Drop In.
  • Turn off Drop In.
  • Turn off Communications for specific Alexa devices.
Yellow Light Won’t Turn Off on Your Echo Device

A flashing yellow light on your Echo device means that you have a notification or a message from an Alexa contact.

If you see a flashing yellow light on your Echo device, try the following steps:

  • Say, “What notifications do I have?”
  • Say, “What messages do I have?”
  • Update your notification settings in the Alexa app.

 

References

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