somfy TaHoma Switch Home Automation System User Guide

Power Motors: Ensure the motor has the required power available.
Set RTS Motor Limits: Using a small paper clip or similar, briefly press the Programming Button on the head of the motor or plug in the battery supply/charger.
- The motor will jog (briefly move up and down), and the LED will illuminate GREEN for 2 seconds.
- The LED will blink AMBER continuously during programming.

Commissioning

Register a TaHoma Switch: Follow the instructions provided with the switch to register it with the system.

Adding Multiple TaHoma Switches: Repeat the registration process for each additional switch.
Adding RTS Motors: Follow the steps outlined in the Before You Begin section to add RTS motors to the system.

Advanced Settings: Explore advanced settings options to customize the operation of the system as needed.

INTRODUCTION

Who is this Guide for?

This guide is aimed at providing support and guidance to dealers and installers to set up a TaHoma system with RTS devices and customize the operation with the TaHoma switch when products are being installed and set up at the project locations.

What does this Guide contain?

The sections of this guide contain walkthroughs and methods to register the TaHoma switch(es), add RTS motors after initial setup, or search to access already registered TaHoma switch installations using the TaHoma® by Somfy app with end-user account access.
For questions or assistance, please contact technical support: 80022SOMFY (76639)

Get answers to your questions from our Somfy FAQ page: www.somfysystems.com/en-us/support/faq.
Follow the steps to access Service & Support.

How should this Guide be used?

This guide is intended to be used as a reference manual.

OVERVIEW

DESCRIPTION

TaHoma® by Somfy is a mobile app dedicated to end-users for controlling shading products from smart devices.

This app offers simple and intuitive control, customized settings, and adjustment of Somfy-powered smart shading solutions with RTS & Zigbee technology.
The TaHoma system is configured quickly and efficiently through a step-by-step process from the app

Every step to configure the TaHoma products is done via Bluetooth with the app
Zigbee motors have QR codes to scan for a one-to-one connection, eliminating crosstalk

This guide is designed for a TaHoma system set up focused on RTS motors via a mobile device onsite at the end user locations.

RESOURCES & APPLICATIONS

Visit Somfy U for all the training you need – your pace, your place www.somfyu.com
Additional individual product information is available on Somfypro.com
Refer to product specification sheets for more details on system limitations.
Subscribe to the Somfy YouTube Channel www.youtube.com/somfysystems
Visit the iOS App Store or Google Play for the TaHoma by Somfy app

SMART PHONE OR TABLET REQUIREMENTS

The TaHoma by Somfy app is compatible with the following operating systems and software versions.
iOS: 15.0 or later
Android: 8.0 and up
Ensure the app is up to date for the mobile or tablet device

MOBILE DEVICE CONFIGURATION

Bluetooth must be enabled on the mobile device
Must allow permission for camera, location, and cellular data
Internet access is required to log in and have full access to the TaHoma® by Somfy app
TaHoma by Somfy supports a single device connection to each TaHoma switch

BUTTONS & INDICATORS

TaHoma Coordinator

Motors

WAKING THE MOTOR:

Ensure the motor has the required power available.
Using a small paper clip or similar, BRIEFLY PRESS the Programming Button on the head of the motor OR

PLUG IN the battery supply/charger.
The motor will jog (briefly move up and down), and the LED will illuminate GREEN for 2 seconds.
The LED will blink AMBER continuously during programming.

ROLLER MOTORS

BEFORE YOU BEGIN

POWER MOTORS

Sonesse® 30 24V DC:

The Sonesse® 30 motor has a hardwired 7.5 in. (190mm) pigtail with Weidmuller connectors. Following local electrical codes, apply power to the motor before proceeding.
Power supply options include a Wall Mount Power Supply or a Somfy Power Supply Distribution Panel.

Sonesse® 40 120V AC:

The Sonesse® 40 motor has a hardwired 7.9 in. (201mm) pigtail with Fast connectors. Following local electrical codes, apply power to the motor before proceeding.

Drapery:

The Glydea Ultra 35 & 60 motors come with a 10 ft. integrated power cable including a molded NEMA 5-15 plug that can be plugged into a 120V outlet.

WireFree: Lithium-Ion motors

Lithium-Ion (Li-Ion) motors do not require external power supplies to power the motor. All Li-Ion motors have embedded batteries in the body of the motor. All motors must be charged before installation.

External battery motors

WireFree motors without embedded batteries require an external power source, such as Rechargeable Lithium-ion Battery Packs or Wall Mount Power Supplies.

Waking the WireFree motor

All WireFree motors:

Using a small paper clip or similar, BRIEFLY PRESS the recessed Programming button located on the head of the motor or plug in the battery supply/charger.
GREEN LED is solid for 2 seconds – the motor will jog (briefly move up and down)
AMBER LED blinks continuously during the setup process

SET RTS MOTOR LIMITS

IMPORTANT: RTS Motor limit setting must be completed before adding the motors to the TaHoma system.
Refer to the RTS Pocket Programming Guide for more details on setting limits using the range of RTS products.
Additional product support is available on the Help Me by Somfy app. Scan the QR codes below.

COMMISSIONING

REGISTER A TAHOMA SWITCH

Registering a TaHoma switch is the primary process with a new TaHoma installation. Ensure the customer account details are accurate prior to this process.
The mobile device must be enabled for wireless network connections. To register and commission a new

TaHoma, follow the steps below:

SELECT the + button to begin
SELECT the country for the project, then SELECT “Next”

SELECT “TaHoma switch”
SELECT “I don’t have a TaHoma account”, then follow the next steps OR SELECT “I have a TaHoma account” and skip to step 14
CONNECT the hub to power

PRESS & HOLD the top-center button on the TaHoma switch until the top LED flashes BLUE
SELECT “The LED blinks blue” to confirm the TaHoma switch status If the LED is not blinking blue, SELECT “The LED is not blinking blue” and follow the steps in the app.
WAIT for the detection of the hub process to complete and the result on the Hub detected screen

WAIT for the “Searching for Wi-Fi networks” process to finish
SELECT the Wi-Fi network to use from the list of networks found
- If a wireless network is not available as expected, SELECT “Refresh list” and if the network still doesn’t appear,
- SELECT “My wireless network is not in the list” and follow the steps in the app.
ENTER the password for the Wi-Fi network
WAIT for the TaHoma switch to Log in to the Wi-Fi network

Once the Hub is configured! Screen appears, SELECT “Link the hub to my account”
ENTER the email address to create or log into an account, then SELECT “Validate.”
SELECT the Password field bring up the keyboard

ENTER the password for the account to be used
SELECT “Validate”
Once the Hub is configured! Screen appears, SELECT “Link the hub to my account”
- If creating an account, follow the steps from the app to continue through the Congratulations! Screen, then SELECT “Finish”.
WAIT for the TaHoma switch to search for any pending updates available, and follow the prompts to proceed
- This concludes the process of registering a TaHoma to an end-user account by creating one or logging into an existing account.
- The next step will direct you to the TaHoma My home screen of the TaHoma by Somfy app.

ADDING MULTIPLE TAHOMA SWITCHES

Multiple TaHoma switches are added to installations using RTS motors to allow for increasing the number of devices in the system.

Follow the steps below to complete the process of adding TaHoma switches to systems supporting RTS devices.
A maximum of 10 TaHoma switches can be added for RTS devices only into a Zigbee system.

NAVIGATE to the TaHoma Settings page using the 3-dot button on the bottom-right of the app screen

SELECT “Configure the installation” to open the Hubs information page
SELECT the “+” button to Add a hub
CONNECT the TaHoma to an outlet

PRESS & HOLD the top-center button on the TaHoma switch until the top LED flashes BLUE
SELECT “The LED blinks blue” to confirm the TaHoma switch status
- If the LED is not blinking blue,
- SELECT “The LED is not blinking blue” and follow the steps in the app.
WAIT for the detection of the hub process to complete and the result on the Hub detected screen
WAIT for the “Searching for Wi-Fi networks” process to finish

SELECT the Wi-Fi network to use from the list of networks found
- If a wireless network is not available as expected, SELECT “Refresh list” and if the network still doesn’t appear,
- SELECT “My wireless network is not in the list” and follow the steps in the app.

ENTER the password for the Wi-Fi network
WAIT for the TaHoma switch to Log in to the Wi-Fi network
TYPE in the name for the additional hub being added, then SELECT “continue.

CONFIRM that the app progresses to the Hub configured! page, then SELECT “Next”
SELECT “Finish” on the Congratulations! page confirming the hub was added to the installation
CONFIRM the additional hub is listed in the MY INSTALLATION HUB area on the Configure the installation

ADDING RTS MOTORS

Follow the steps below to complete the process of adding RTS devices to TaHoma systems using the TaHoma End User app.
IMPORTANT: RTS motor limits must be set before adding the device to the TaHoma system.

NAVIGATE to the TaHoma North America App by SELECTING “Open the TaHoma app” on the TaHoma pro app homepage
SELECT the Home icon at the bottom of the app screen
SELECT “+” to add a motorized device

CHOOSE the type of device being added
- Example: Window coverings
SELECT the additional details of the device type being added
- Example: Interior Shades, then Roller Shade
SELECT the type of control used for the device being added.
- Example: Remote control

SCAN the QR code on the back of the control device
- NOTE: If unable to use the QR code, SELECT “QR code missing or illegible”. FOLLOW the steps to access the control device type.
SELECT the type of label on the control device or “There is no label” if the label is missing.
- Example: RTS
If using a multi-channel device, SELECT the preferred channel for pairing the new device, then SELECT “Next”
PRESS & HOLD the Programming button on the control device already paired to the device being added until the device reacts, then SELECT “Next”

WAIT for the searching process to complete
- NOTE: This should be a brief wait
SELECT the button for the device added
- Example: Roller blind
TEST the operation of the added device using the buttons available, then SELECT “Next”
CONFIRM if the added device was able to be controlled, SELECT “Yes” if successful, or “Nothing happened”
- NOTE: If nothing happened, FOLLOW the steps to repeat the pairing process.
TYPE a name for the device, then SELECT “Validate” or “Done” on the keyboard
- EXAMPLE: RTS Roller Shade

CHOOSE the room to add the device to or SELECT “Add it later”
- NOTE: Similar devices will be grouped by device type in the My devices selection of the My home app page.
- This concludes adding this device. SELECT “Add another product” or the X to return to the products already added.

ADVANCED SETTINGS

Adding a device includes the ability to test a device, adjust settings, and identify or delete the device.
Device settings are available for change when selecting the device from the My Home page. The device settings will vary by type of device.

To adjust devices, follow the steps below:

SELECT the device from the TaHoma by Somfy My home page Favorite Star: SELECT the grey star to add the device to the app Favorites page
- Device Controls: SELECT Open, my, Close, or STOP to control the device
SELECT “Advanced” to access the device’s Advanced Settings. Identify the device: SELECT “Identify the device” to see the motor jog
- Delete the product: Used to remove the product from the TaHoma by Somfy app
SELECT the Name field to rename the device
TYPE the new name using the keyboard
SELECT “return” on the keyboard to exit the name editing
SELECT “Return” and “X” to return to the My home page

CONTACT TECHNICAL SUPPORT

FOR QUESTIONS OR ASSISTANCE, PLEASE CONTACT TECHNICAL SUPPORT:

80022SOMFY76639
Get answers to your questions from our Somfy.
FAQ page: www.somfysystems.com/en-us/support/faq.
Follow the steps to access Service & Support.

About Somfy®

For over 50 years, Somfy has been pioneering innovative motorization and automated solutions for window coverings and exterior shading products.
With comfort, ease of use, security, and sustainability in mind, our seamless and connected solutions are designed to help people make the move to living spaces impactful for humans and with a reduced impact on nature.
All brands, products, and trademarks are the property of their respective owners.
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www.somfypro.com
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www.somfypro.ca
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FAQ

Who is this Guide for?
- This guide is aimed at providing support and guidance to dealers and installers to set up a TaHoma system with RTS devices.
How should this Guide be used?
- This guide is intended to be used as a reference manual for setting up and customizing the operation of RTS motors with a TaHoma system.
Where can I get technical support?
- Contact technical support at 80022SOMFY (76639) or visit the Somfy FAQ page at www.somfysystems.com/en-us/support/faq for answers to common questions.

Documents / Resources

	somfy TaHoma Switch Home Automation System [pdf] User Guide TaHoma Switch Home Automation System, Switch Home Automation System, Home Automation System, Automation System
	Somfy TaHoma Switch Home Automation System [pdf] Installation Guide TaHoma Switch Home Automation System, Switch Home Automation System, Home Automation System, Automation System

References

User Manual

somfy TaHoma Switch Home Automation System

Product Usage Instructions