SERCOMM Indoor Security Camera Instruction Manual

SERCOMM Indoor Security Camera

Product Information

Specifications

• Main Disconnect Device: Mains plug
• Safety Considerations: Do not expose to water, dripping, or splashing
• Ventilation: Ensure proper ventilation with at least 2 inches of space on top, left, and right sides
• Operating Environment: Avoid areas with heat sources, condensation, or vibration
• Compliance: FCC Part 15 Rules
• Radiation Exposure: Maintain minimum distance of 20cm between the device and the body

Product Usage Instructions

• Transportation to Subscriber Home
  • During transportation, make sure to transport the cable device in its shipping box or a well-padded container to prevent damage. Avoid exposing the device to rain or moisture.
• Installation
  • Avoid enclosed areas that block cooling vents or impede airflow.
  • Ensure proper ventilation by maintaining at least 2 inches of space between surrounding surfaces and the device on the top, left, and right sides.
  • Place the device on a flat surface that is stable and not prone to vibration or impact.
  • Avoid placing the device on top of another electronic device or in areas prone to condensation.
• Power Cord Connection
  • To prevent temporary loss of guide data or non-responsiveness, avoid plugging the AC power cord into a switched power outlet. Consider the following steps:
  • Reorient or relocate the receiving antenna.
  • Increase separation between equipment and receiver.
  • Connect the equipment to a different circuit than the receiver.
  • Consult a dealer or technician for assistance if needed.
• FCC Compliance
  • Any changes or modifications not approved may void the user’s authority to operate the equipment. The device complies with FCC Part 15 rules regarding interference and operation conditions.
• Radiation Exposure
  • Follow FCC radiation exposure limits by maintaining a minimum distance of 20cm between the device and the body. Do not co-locate or operate the transmitter with other antennas or transmitters.

FAQs

• Q: Can the device be exposed to water?
  • A: No, do not expose the device to water. Follow safety instructions to avoid damage.
• Q: How should I transport the device?
  • A: Transport the device in its shipping box or a well-padded container to prevent damage during transportation.
• Q: What should I do if there is condensation around the device?
  • A: Do not install the device in areas prone to condensation. Ensure proper ventilation and avoid placing it on surfaces that may retain moisture.

Loading PDF…

−+Fit width100%View FullscreenDownload PDFPrint PDF

×

Loading PDF…

IMPORTANT SAFETY INSTRUCTIONS
Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
IMPORTANT SAFETY CONSIDERATIONS FOR INDOOR CAMERA
The mains plug is the main disconnect device. It shall remain readily accessible and operable. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as
vases, shall be placed on the apparatus. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
See label on bottom of unit for additional markings.
During Transportation to the Subscriber Home Transport the cable Device in its shipping box or an equally padded container. Do not expose the Device to rain or moisture.

During Installation
Do not place the device in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings.
Install the device so that its position does not interfere with its proper ventilation. For example, do not place the device on a bed, sofa, rug, or similar surface that could block the ventilation openings.
Install the device so that there is a minimum of two inches of space between surrounding surfaces and the top, left, and right sides of the Device to ensure proper ventilation.
Install the device away from heat sources such as radiators, heat registers and stoves. Installation of the device near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the Device does not exceed 40º C (104º F).
Place the device on a flat surface not prone to vibration or impact. Do not place the device on top of another electronic device. Do not install the device in an area where condensation occurs.
To prevent the temporary loss of guide data and cause a temporarily non-responding Device, do not
plug the AC power cord into a switched power

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
– Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. – Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Country Code selection feature to be disabled for products marketed to the US/CANADA

Industry Canada statement:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
· This device may not cause interference · This device must accept any interference, including interference that may cause undesired operation of the device
Caution: (i) the device for operation in the band 5150­5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Operations in the 5.25-5.35GHz band are restricted to indoor usage only.
Radiation Exposure Statement: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
SPECIAL SYMBOLS THAT MIGHT APPEAR ON THE EQUIPMENT The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment.
This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics. CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on an SERCOMM product, do not dispose of the product with residential or commercial waste. Recycling your SERCOMM Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region.

Introduction

This Chapter provides details of the Wireless HD IP Camera’s features, components and capabilities.

Overview

The Wireless HD IP Camera has an Integrated Microcomputer and a high quality Mega Pixel Omni Vision CMOS Sensor, enabling it to display high quality live streaming video over your wired LAN, the Internet, and for the Wireless HD IP Camera, an 802.11N Wireless LAN.
Using enhanced H.264 technologies, the Wireless HD IP Camera is able to stream high quality video and audio directly to your PC. The high compression capabilities of H.264 reduce network bandwidth requirements to amazingly low levels.
Furthermore, with the built-in infrared LEDs, the Wireless IP camera can provide illumination around 5 meters long under low light conditions in a simple, economical manner.

Features

• Standalone Design. The Wireless HD IP Camera is a standalone system with built-in CPU and Video encoder. It requires only a power source and a connection to your LAN or Wireless LAN.
• Dual Video Support. The Wireless HD IP Camera can support H.264 and MJEPG video for different image compression.
• Stream Live Video to Multiple Users. The video encoder and HTTP server built into the camera generate a ready-to-view video stream. Just connect to the camera using your Web browser to view live video.
• Suitable for Home, Business or Public Facilities. Whether for Home, Business or Public Facility surveillance, or just for entertainment and fun, the Wireless HD IP Camera has the features you need.
• Multi-Protocol Support. Supporting TCP/IP networking, SMTP (E-mail), HTTP and other Internet related protocols, the Wireless HD IP Camera can be easily integrated into your existing network.
• IR LEDs Support. Each Wireless HD IP Camera has 6 infrared LEDs . The LEDs can provide illumination around 5 meters long, that can help to output a better video quality while under low-light conditions such as indoors, on cloudy days, or in the morning or evening.
• Motion Detection. This feature can detect motion in the field of view. The Wireless HD IP Camera will compare consecutive frames to detect changes caused by the movement of large objects. This function only works indoors due to the sensitivity of the CMOS sensor. When motion is detection, an E-mail alert can be sent, or some other action may be triggered.
• Flexible Scheduling. You can limit access to the video stream to specified times using a flexible scheduling system. The Motion Detection feature can also have its own schedule, so it is active only when required.
• SD Card Slot. With the slot, you can insert the SD card to store recording files.
• Syslog Support. If you have a Syslog Server, the Wireless HD IP Camera can send its log data to your Syslog Server.
• Audio Support. You can listen as well as look! Audio is encoded with the video if desired. With built-in microphone, it is useful for bi-direction voice conversation.
• Day/Night Switch. With the day/night switching feature, you are able to view and record better images even in the dark of night.

Internet Features

• User-definable HTTP/HTTPS port number. This allows Internet Gateways to use “port mapping” so the Wireless HD IP Camera and a Web Server can share the same Internet IP address.
• DDNS Support. In order to view video over the Internet, users must know the Internet IP address of the gateway used by the Wireless HD IP Camera. But if the Gateway has a dynamic IP address, DDNS (Dynamic DNS) is required. Since many existing Gateways do not support DDNS, this function is incorporated into the Wireless HD IP Camera.
• NTP (Network-Time-Protocol) Support. NTP allows the Wireless HD IP Camera to calibrate its internal clock from an Internet Time-Server. This ensures that the time stamp on Video from the Wireless HD IP Camera will be correct.

Security Features

• User Authentication. If desired, access to live video can be restricted to known users. Users will have to enter their username and password before being able to view the video stream.
• Password-Protected Configuration. Configuration data can be password protected, so that it only can be changed by the Wireless HD IP Camera Administrator.

Wireless Features

Supports 11n Wireless Stations. The 802.11n standard provides for backward compatibility with the 802.11b standard, so 802.11n, 802.11b and 802.11g Wireless stations can be used simultaneously.
• Wired and Wireless Network Support. The Wireless HD IP Camera supports either wired or wireless transmission.
• WEP Support. Full WEP support (64/128 Bit) on the Wireless interface is provided.
• WPA/WPA2 Support. The WPA Personal/WPA2 Personal standard is also supported, allowing advanced encryption of wireless data.
• WPS Support. WPS (Wi-Fi Protected Setup) can simplify the process of connecting any device to the wireless network by using the push button configuration (PBC) on the Wireless HD IP Camera, or entering a PIN code if there’s no button.

Physical Details – Wireless HD IP Camera

Front – Wireless HD IP Camera

1. Light Sensor This is hardware sensor to detect LUX.
2. Lens No physical adjustment is required or possible for the lens, but you should ensure that the lens cover remain clean. The image quality is degraded if the lens cover is dirty or smudged.
3. infrared LED It is used to provide illumination for night time.
4. Microphone The built-in microphone is useful for bi-direction voice conversation.

Rear – Wireless HD IP Camera

1. LAN port Use the provided RJ-45 cable to connect your Wireless HD IP
Camera to a 10/100BaseT hub or switch.
Note:
· Plugging in the LAN cable will disable the Wireless interface. Only 1 interface can be active at any time.
· The RJ-45 cable should only be connected or disconnected when the camera is powered OFF. Attaching or detaching the RJ-45 cable while the camera is powered on does NOT switch the interface between wired and wireless.
2. DC Power Input Connect the supplied 12V power adapter here. Do not use other power adapters; doing so may damage the camera.
3. Micro SD Slot Insert the SD card into the slot, if required.
4. WPS Button Push the WPS button on the device and on your other wireless device to perform WPS function that easily creates an encryptionsecured wireless connection automatically.
· WPS PBCMode. When pressed and released (less then 3 seconds), the Wireless HD IP Camera will be in the WPS PBC mode (Auto link mode).
· WPS Pin Code Mode. When pressed and held for over 3 seconds, the Wireless HD IP Camera will be in theWPS Pin Code mode.
5. Reset Button This button is recessed; you need a pin or paper clip can be used to depress it. It can be activated at any time the camera is in the “ready” mode.
· Reset to manufacturer default valued and reboot. When pressed and held over 10 seconds, the settings of Network Camera will be set to their default values.
6. Power LED (Green)
On – Power on.
Off – No power.
Blinking – The Power LED will blink during start up. This will take 55 to 57 seconds.
7. Network LED (Green, Amber)
On (Green) – Network (Wireless or LAN) connection is available.
Off – Wireless or LAN is not connected or camera is not sending/receiving data.
Blinking (Green) – Data is being transmitted or received via the
LAN or Wireless connection.
On (Amber) – If the LED is on for 5 seconds and then off, the WPS function is failed.
Blinking (Amber) – WPS function is being processed.

Package Contents

The following items should be included: If any of these items are damaged or missing, please contact your dealer immediately.
1. Wireless HD IP Camera x 1
2. Stand x 1
3. DC power adapter x 1
4. Ethernet cable x 1

Basic Setup

This Chapter provides details of installing and configuring the Wireless HD IP Camera.

System Requirements

· To use the wired LAN interface, a standard 10/100BaseT hub or switch and network cable is required.
· To use the Wireless interface on the wireless model, other Wireless devices must be compliant with the IEEE802.11b, IEEE802.11g or IEEE 802.11n specifications. All Wireless stations must use compatible settings.

The default Wireless settings are:

Mode: Infrastructure
SSID: ANY
Wireless Security: Disabled
Domain: USA
Channel No.: Auto

Installation – Wireless HD IP Camera

1. Assemble the Camera
Attach the Camera Stand to the camera.
2. Connect the RJ-45 Cable
For this Model, it will disable the Wireless Interface. The Wireless and LAN interfaces cannot be used simultaneously. Using the LAN interface is recommended for initial configuration. After the Wireless settings are correct, the
Wireless interface can be used. The first time you connect to the camera, you should connect the RJ-45 cable and configure the Wireless HD IP Camera with appropriate settings. Then you can unplug the RJ-45 cable and power off the camera. The Wireless HD IP Camera will be in wireless interface when you power on the camera again. Connect the Wireless HD IP Camera to a 10/100BaseT hub or switch, using the supplied RJ-45 cable.
Power Up
Connect the supplied 12Vpower adapter to the Wireless HD IP Camera and power up. Use only the power adapter provided. Using a different one may cause hardware damage.
4. Check the LEDs
· The Power LED will turn on briefly, then start blinking. It will blink during startup, which takes 55 to 57 seconds. After startup is completed, the Power LED should remain ON.
· The Network LED should be ON. For more information, refer to Physical Details – Wireless HD IP Camera in Chapter 1.

Viewing Live Video

This Chapter provides basic information about viewing live video.

Overview

This Chapter has details of viewing live video using Internet Explorer. But many other powerful features and options are available:

• The camera administrator can also adjust the Video Stream, and restrict access to the video stream to known users by requiring viewers to supply a username and password. See Chapter 4 – Advanced Viewing Setup for details.
• To make Live Video from the camera available via the Internet, your Internet Gateway or Router must be configured correctly. See Making Video available from the Internet in Chapter 4 – Advanced Viewing Setup for details.

Requirements

To view the live video stream generated by the Wireless HD IP Camera, you need to meet the following requirements:

• Windows XP, 32-bit Windows Vista/Windows 7.
• Internet Explorer 7 or later, Firefox 3.0 or later.

Connecting to a Camera on your LAN

To establish a connection from your PC to the Wireless HD IP Camera:

1. Start Internet Explorer.
2. In the Address box, enter “HTTP://” and the IP Address of the Wireless HD IP Camera.
3. When you connect, the following screen will be displayed.

4. Click View Video.
5. If the Administrator has restricted access to known users, you will then be prompted for a username and password.
Enter the name and password assigned to you by the Wireless HD IP Camera administrator.
6. The first time you connect to the camera, you will be prompted to install decoders. Choose “I accept the terms of the license agreement” and click “OK”.
7. Video will start playing automatically. There may be a delay of a few seconds while the video stream is buffered.

Connecting to a Camera via the Internet

You can NOT connect to a camera via the Internet unless the camera Administrator has configured both the camera and the Internet Gateway/Router used by the camera. See Making Video available from the Internet in Chapter 4 – Advanced Viewing Setup for details of the required configuration. Also, you need a broadband Internet connection to view video effectively. Dial-up connections are NOT supported.

To establish a connection from your PC to the Wireless HD IP Camera via the Internet:

1. Obtain the following information from the Administrator of the camera you wish to connect to:
· Internet IP Address or Domain Name of the camera.
· Port number for HTTP connections.
· Login (username, password) if required.
2. Start Internet Explorer.
3. In the Address box, enter the following:
HTTP://Internet_Address:port_number
Where Internet_Address is the Internet IP address or Domain Name of the camera, and port_number is the port number used for HTTP (Web) connections to the camera.
Examples using an IP address:
HTTP://203.70.212.52:1024
Where the Internet IP address is 203.70.212.52 and the HTTP port number is 1024.
Example using a Domain Name:
HTTP://mycamera.dyndns.tv:1024
Where the Domain name (using DDNS in this example) is mycamera.dyndns.tv and the HTTP port number is 1024.

4. When you connect, the following screen will be displayed.

5. Click View Video.
6. If the Administrator has restricted access to known users, you will then be prompted for a username and password. Enter the name and password assigned to you by the Wireless HD IP Camera administrator.
7. The first time you connect to the camera, you will be prompted to install decoders. Choose “I accept the terms of the license agreement” and click “OK”.
8. Video will start playing automatically. There may be a delay of a few seconds while the video stream is buffered.

Viewing Live Video

After installing the decoders, you will be able to view the live video stream in its own window, as shown below.

There are a number of options available on this screen, accessed by select list, button or icon.
See the table below for details.
Note: The options can only be configured while using IE browser. Other browsers can just view the video rather than configuration.
If the video still cannot be viewed, please install the decoders to solve this problem. You can install it from the following screens:
· View Video Screen (preferred)