Supported Products
- Razer Anzu
- Razer Hammerhead True Wireless
- Razer Hammerhead True Wireless Pro
- Razer Kraken BT Kitty Edition
- Razer Opus
Where can I download the Razer Audio app?
The Razer Audio app is available for download on both the Apple App Store and Google Play.
How do I pair my supported Razer device with the Razer Audio app?
Power on your supported device and follow the device’s manual to put it in pairing mode. Download and install the Razer Audio app, then open the app and select your device from the list of supported products. When asked, allow and enable location access so the app can find your device for pairing procedure. You will be taken to the main menu for the product in the app when pairing is successful.
I am unable to pair my supported device to the Razer Audio app, what should I do?
We recommend closing the app entirely, then reopen it and follow the pairing steps above. You can also try powering down the device and back on as well before trying to pair to the app again.
How do I update the firmware on my supported Razer device using the Razer Audio app?
When paired, if there is a new firmware update ready to be downloaded for your device, you will see a notification in the main menu for the product in the app. Simply click it and follow the onscreen instructions to download and install the new update.
How do I change audio equalizer settings for my supported Razer device using the Razer Audio app?
When paired, you will see a section pertaining to equalizer settings in the main menu for the product in the app. Simply click on that and select from various EQ presets or customize your own if your device supports custom EQ profiles.
References
- User Manualmanual.tools
Hello, I would like not to shine the light on the ears all the time. Can I turn them off or pause while listening to music? Thank you. Me JOLY
?
Bonjour je voudrais ne pas mettre tout le temps les oreilles en lumière. Puis je les éteindre ou en pause en écoutant la musique ? Merci. Me JOLY
?
?<e/em>
Bonjour je voudrais ne pas mettre tout le temps les oreilles en lumière. Puis je les éteindre ou en pause en écoutant la musique ? Merci. Me JOLY
?
How can I turn off or pause the ear lights on my Razer headset while listening to music?
To turn off or adjust the lighting on your headset's ears, you should use the Razer Audio App. Based on your description, you are likely using a device like the Razer Kraken BT Kitty Edition, which is specifically supported by this app for lighting customization.
Follow these steps to manage the lights:
If you do not see these options, ensure your firmware is up to date by checking for notifications within the app's main menu.
Read the full Q&A page
My Razer audio app won’t stay connected to my Opus X, i can’t update nor change nothing as soon as i click on an option like the ready to install firmware, it kicks me back to pairing the headset, help
Why does the Razer Audio app disconnect from my Opus X when I try to update the firmware or change settings?
It appears your Razer Opus X is losing its Bluetooth handshake with the app when it attempts to switch into a data-transfer mode for updates. Based on Razer support documentation and user feedback, please try the following steps to stabilize the connection:
If the app continues to kick you back to the pairing screen during a firmware update, you may need to contact Razer support at googleplay.ca@razer.com with your serial number, as this can sometimes indicate a hardware-level communication error.
Read the full Q&A page
I have the same problem, i have to razer kitty bt and neither one can connect. I think their apps (chroma and audio app) have some bad uptade…